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ManageEngine OpManager vs Zabbix comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
2.1
Users appreciate ManageEngine OpManager for ROI and efficiency, despite initial costs, due to improved uptime and alert responsiveness.
Sentiment score
7.2
Large enterprises save over $1 million with Zabbix via reduced costs, improved service availability, and enhanced team efficiency.
However, from a sales perspective, it's very challenging for the initial sale, and even renewals are tough when it comes to the price point.
Technical Solution Specialist at Crypto-gen
Through utilizing automated remediation scripts and catching crucial issues proactively, we have cut our manual troubleshooting and incident response time in half.
Developer at a financial services firm with 501-1,000 employees
 

Customer Service

Sentiment score
4.1
ManageEngine OpManager's customer service receives mixed reviews, with praise for promptness and criticism for escalation and language issues.
Sentiment score
6.9
Zabbix offers excellent paid support, while non-paying users utilize highly praised community forums and documentation for assistance.
I would recommend a rating of ten out of ten for support.
Junior System Engineer at Corporate Projukti Limited
More support is needed, especially on weekends.
Deputy Director at a healthcare company with 5,001-10,000 employees
I would give nine points out of ten for ManageEngine OpManager's technical support.
Senior Engineer - Network & Security at Altria Consulting
It receives a perfect 10 for guaranteed, dedicated 24/7 technical support with strict SLA only when you purchase one of their premium commercial tiers.
Developer at a financial services firm with 501-1,000 employees
It is so straightforward that I have never had to use the support.
CTO at Oic
I changed the config file by adjusting the connector size and cache size.
Consultant at ministry of trade
 

Scalability Issues

Sentiment score
4.5
ManageEngine OpManager is scalable, adaptable, supports large networks, but licensing and resource consumption may impact its performance.
Sentiment score
6.9
Zabbix is highly scalable and efficient for medium to enterprise needs, though requires careful resource management to avoid bottlenecks.
Scalability is needed more in automation and AI functionalities.
Deputy Director at a healthcare company with 5,001-10,000 employees
We can change the licenses for devices at any time to accommodate our needs.
Project engineer at IT Solution india private limited
Zabbix is very scalable and lightweight.
CTO at Oic
Zabbix has high scalability.
CTO at Four Nine Agency
Zabbix scales extremely well both vertically and horizontally.
Developer at a financial services firm with 501-1,000 employees
 

Stability Issues

Sentiment score
5.7
ManageEngine OpManager is generally stable but faces occasional issues in large environments, including connectivity and memory problems.
Sentiment score
7.5
Zabbix is generally stable and reliable with minimal issues, but improvements are needed for larger deployments and setup challenges.
Zabbix is very scalable and lightweight.
CTO at Oic
Zabbix is quite stable, and we haven't had any problems with Zabbix itself.
CTO at Four Nine Agency
I think the stability of Zabbix is around five to six on a scale of ten, where ten is the best and one is the worst.
Network Engineer at a computer software company with 11-50 employees
 

Room For Improvement

ManageEngine OpManager needs better support, interface, pricing, customization, AI integration, and virtual deployment to match competitors.
Zabbix needs improvement in UI, documentation, integration, licensing, and features like monitoring, automation, and customization for modern use.
If identifying the interface was easier, it would take less time to configure.
Junior System Engineer at Corporate Projukti Limited
There is a call for ManageEngine OpManager to scale better in automation and AI functionality.
Deputy Director at a healthcare company with 5,001-10,000 employees
Improving the after-sales support and learning materials for local engineers and partners to enhance their capacities and expertise.
Technical Solution Specialist at Crypto-gen
The only issue I can note is that it's Linux-based, and Linux documentation is not the best.
CTO at Oic
Setting up the right templates, pre-shows, and scripts requires a lot of deep Linux and system knowledge compared to more plug-and-play tools.
Developer at a financial services firm with 501-1,000 employees
I installed Zabbix for the 300 devices.
Consultant at ministry of trade
 

Setup Cost

ManageEngine OpManager offers competitive and negotiable yearly pricing, perceived variably by users, with separate add-on costs.
Zabbix provides a free, open-source monitoring solution with optional support services for enterprises, praised for affordability and no licensing fees.
Pricing for ManageEngine OpManager is good and negotiable with the distributor;
Senior Engineer - Network & Security at Altria Consulting
The cost is quite high-end for ManageEngine OpManager, especially in our very price-sensitive market here in Sri Lanka.
Technical Solution Specialist at Crypto-gen
Based on my experience and use case, the setup cost and price of ManageEngine OpManager is good.
Project engineer at IT Solution india private limited
Zabbix is providing everything free of cost.
Network Engineer at a computer software company with 11-50 employees
It is literally free.
CTO at Oic
 

Valuable Features

ManageEngine OpManager is valued for network monitoring, user-friendly interface, customizable dashboards, proactive alerts, and comprehensive integration.
Zabbix offers ease of use, scalability, robust monitoring, integration, and flexibility, making it ideal for diverse environments.
The automated reporting back, which includes identifying the top list and trends, as well as session monitoring from the end user to server through routers and firewalls, provides exact issue notifications for network problems.
Deputy Director at a healthcare company with 5,001-10,000 employees
The biggest benefit of ManageEngine OpManager for our customers is centrally managing the users and assets of an organization, along with link management, bandwidth management, and similar functionalities.
Technical Solution Specialist at Crypto-gen
The alerts and the ability to restart services or computers or end devices in ManageEngine OpManager are what I find most valuable.
Project engineer at IT Solution india private limited
If disk usage surpasses a threshold, say 70%, I receive alerts and can take proactive action.
CTO at Oic
Zabbix natively supports monitoring everything from Linux servers and Windows servers to network devices and cloud infrastructure.
Developer at a financial services firm with 501-1,000 employees
Zabbix has a lot of features, including monitoring, status updates, and collecting information telemetry from storages and servers as well.
CTO at Four Nine Agency
 

Categories and Ranking

ManageEngine OpManager
Ranking in Network Monitoring Software
19th
Average Rating
8.0
Reviews Sentiment
5.3
Number of Reviews
56
Ranking in other categories
No ranking in other categories
Zabbix
Ranking in Network Monitoring Software
1st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
110
Ranking in other categories
Application Performance Monitoring (APM) and Observability (11th), Server Monitoring (1st), IT Infrastructure Monitoring (1st), Cloud Monitoring Software (4th)
 

Mindshare comparison

As of November 2026, in the Network Monitoring Software category, the mindshare of ManageEngine OpManager is 1.4%, up from 1.4% compared to the previous year. The mindshare of Zabbix is 3.7%, down from 10.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Zabbix3.7%
ManageEngine OpManager1.4%
Other94.9%
Network Monitoring Software
 

Featured Reviews

Ashutosh Jha - PeerSpot reviewer
Project engineer at IT Solution india private limited
Centralized monitoring has highlighted limited device control but has improved proactive actions
I have configured adaptive thresholds on servers while using ManageEngine OpManager. If there is high CPU utilization or storage usage, the system will notify me or reset the system or reset the services. ManageEngine OpManager has multiple features that are valuable to our organization. We have integrated our firewall into ManageEngine OpManager, and it provides us notifications for firewall issues as well. ManageEngine OpManager provides an adaptive threshold feature that is very effective. The alerts and the ability to restart services or computers or end devices in ManageEngine OpManager are what I find most valuable. If we have set performance monitoring adaptive thresholds and they exceed the configured value, the system will take action automatically. We can also integrate our switches and access points and control them from ManageEngine OpManager.
PJ
Developer at a financial services firm with 501-1,000 employees
Unified monitoring has reduced outages and enables proactive fixes with automated remediation
My favorite best feature is the ability to manage complex hybrid environments from a single dashboard. Zabbix natively supports monitoring everything from Linux servers and Windows servers to network devices and cloud infrastructure. The view I rely on the most on a day-to-day basis is a custom dashboard combining the problem widget and graph widget. The problem widget gives me an immediate filtered snapshot of the active alerts across all our servers. I pair that with the graph widget, which allows me to track performance metrics and compare values over time, such as monitoring storage and capacity trends on our Synology appliance. Having all of this in a single pane of glass saves me from constantly digging through logs. I also rely heavily on custom dashboards that combine the problem widget and the top host widget. The problem widget gives me an immediate filtered list of any active alerts across the entire environment. I pair that with the top host widget, which instantly shows me which servers are consuming the highest resources. Having all of these related metrics side-by-side in a single view allows me to spot the issue and identify the exact server causing it without having to dig through separate tools. Zabbix has built-in machine learning for continuous anomaly detection and proactive trend prediction. It establishes a baseline by analyzing historical data, allowing it to forecast impending issues, such as predicting exactly when a system will run out of resources before critical thresholds are breached. From a governance and security perspective, it delivers enterprise-grade security by supporting full data encryption and integration with external secret vaults to protect sensitive credentials. From a governance perspective, it features detailed configuration change tracking and role-based user permissions, which allows administrators to secure different teams or tenants within a single environment. Regarding accuracy, Zabbix's proactive alerts are highly accurate and trustworthy, provided they are fed enough historical data to establish a solid baseline. Regarding reliability and output, the prediction outputs are extremely reliable because Zabbix relies on transparent statistical mathematics, such as standard deviation and weighted moving averages, rather than a closed black box AI model. The straightforward statistical approach allows administrators to forecast value reliability and predict exactly how much time they have before a system reaches a critical problem threshold.
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Outsourcing Company
14%
Financial Services Firm
10%
Comms Service Provider
8%
Construction Company
7%
Comms Service Provider
12%
Financial Services Firm
10%
Computer Software Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise15
Large Enterprise27
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise35
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine OpManager?
Based on my experience and use case, the setup cost and price of ManageEngine OpManager is good. However, if it were available in both on-premises and cloud versions, it would be more reliable for ...
What needs improvement with ManageEngine OpManager?
ManageEngine OpManager could improve by adding network device control capabilities. The control feature would be more helpful for our operations. Currently, there is no feature for controlling inte...
What is your primary use case for ManageEngine OpManager?
I am using ManageEngine OpManager for network and server reliability. We have multiple locations, so integrating all location devices in ManageEngine OpManager into one single console allows us to ...
What is your experience regarding pricing and costs for Zabbix?
I think Zabbix is economical, whereas SolarWinds is expensive. SolarWinds has a lot of secure features, but Zabbix is providing everything free of cost. Zabbix is economical, and you can install it...
What needs improvement with Zabbix?
The initial configuration has a steep learning curve because Zabbix is so flexible and customizable. Setting up the right templates, pre-shows, and scripts requires a lot of deep Linux and system k...
What is your primary use case for Zabbix?
On a day-to-day basis, I use Zabbix to monitor our entire infrastructure stack, including our Linux servers, Active Directory, domain controller, and Synology NAS storage array. A specific problem ...
 

Comparisons

 

Also Known As

OpManager
No data available
 

Overview

 

Sample Customers

Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC
1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba
Find out what your peers are saying about ManageEngine OpManager vs. Zabbix and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.