ManageEngine OpManager vs WhatsUp Gold comparison

"The solution gives pretty good network visibility. I am also impressed with it's monitoring."

"We don't have to keep an eye on it; it has a good automation option, which keeps us informed. It gives very less false positives. Overall, a really great product."

"The integration with the firewall monitoring, the security monitoring, is great."

"The traffic monitoring and the traffic analysis are great."

"The solution's most valuable feature is its ability to reach most of our network devices and get the most from them."

"The tool is useful for SNMP monitoring."

"The detections are fine when they work."

"The most valuable feature of ManageEngine OpManager is the management of the virtual machine and the host machine."

"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."

"WhatsUp Gold is very easy to deploy."

"I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well."

"The most valuable features are network bandwidth monitoring and monitoring device health."

"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."

"It is stable."

"It handles the basics of monitoring."

"The threshold alerting is the most valuable feature."

"You cannot resolve 100 percent of the issues yourself. You would need to reach out to the support. It needs to be cheaper."

"The main drawback is there is less documentation available, both public documentation and partner-available documentation."

"There should be an option to get mobile notifications or SMS mirror notifications for critical issues. That way, when we don't have access to email, we can still receive notifications via our phones."

"We encounter challenges in monitoring cloud services. I would also appreciate it if there was someone available to walk you through the documentation."

"If you have a ton of devices, it might slow down a bit."

"What I'd like ManageEngine OpManager to improve on is artificial intelligence. In particular, the machine learning feature should be integrated with the sensor flow. Doing this will give leverage, especially when you look at other products such as the Cisco DNA Center. When a switch goes down, I should be able to build on the correlation of other physical devices it's connected to so that I can integrate that with my CA CMDB. The ManageEngine OpManager team needs to draw a long-term roadmap where that feature becomes an integral part of the solution because right now, machine learning in ManageEngine OpManager is a long process. The solution doesn't have MLS search and I want to see ML being developed and applied for CA CMDB to greatly reduce the burden of tying everything. For example, if I have a data center switch that goes down now, I should know what server it's connected to, and when that switch goes down at twenty-four ports, I would get twenty-four alerts for different devices plugged in. I should be able to make a correlation that the major problem lies in the switch and not with the twenty-four elements connected to that switch. That is where machine learning should come into play and the ManageEngine OpManager AI should indicate "This is where the root of your problem is." It could be difficult, but this is a feature that should be improved or added to the solution."

"Support is moderate and needs improvement, especially during weekends when technicians perform upgrades."

"The storage level monitoring needs improvement. It needs storage level monitoring on the server itself. That feature is lacking right now."

"The point system is not clear and clarity around this would improve our understanding of the system."

"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."

"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."

"Improvements are needed in integration, especially for WhatsApp call and messages."

"The technical support does not bother to respond."

"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."

"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."

"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."

"I rate the tool's pricing an eight out of ten."

"The pricing is moderate."

"The solution's licensing costs are yearly and based on the number of applications."

"In terms of pricing, I would rate it a two out of five. It was expensive."

"It is reasonably priced."

"Pricing for ManageEngine OpManager depends on the number of nodes you onboard and whatever pricing is reflected on the ManageEngine portal which offers discounts from ten percent to fifteen percent. It purely depends on the sales volume and the negotiation. In my organization, there are about one thousand two hundred nodes which cost around $29,000 per year. There's no additional support fee or maintenance fee from ManageEngine OpManager. Pricing for the solution is highly competitive and I would rate it five out of five. ManageEngine OpManager is one of the most competitive options out there."

"It is not really expensive; it is nominal licensing."

"The solution's pricing is very low compared to other products."

"Pricing is reasonable compared to other products."

"The most valuable feature is the cost compared to other solutions."

"There is a license needed to use WhatsUp Gold."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."

"I'm not sure, but it's expensive. We don't pay any additional fees."

"The pricing can be on the expensive side when considering competing products."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."