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ManageEngine OpManager vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine OpManager
Ranking in Network Monitoring Software
15th
Average Rating
8.0
Reviews Sentiment
5.3
Number of Reviews
55
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in Network Monitoring Software
31st
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (30th), Server Monitoring (16th), IT Infrastructure Monitoring (30th), Configuration Management (19th), Log Management (30th), Cloud Monitoring Software (24th), Network Traffic Analysis (NTA) (13th)
 

Mindshare comparison

As of November 2025, in the Network Monitoring Software category, the mindshare of ManageEngine OpManager is 1.4%, down from 1.8% compared to the previous year. The mindshare of WhatsUp Gold is 1.2%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
ManageEngine OpManager1.4%
WhatsUp Gold1.2%
Other97.4%
Network Monitoring Software
 

Featured Reviews

Charles A - PeerSpot reviewer
Reporting features improve operational efficiency while weekend support needs enhancement
Support is moderate and needs improvement, especially during weekends when technicians perform upgrades. During weekends, they need to provide more support to ensure a smooth transition. There is a call for ManageEngine OpManager to scale better in automation and AI functionality. Although the product stability is good, support enhancement is necessary to enable better planning for upgrades and maintenance activities.
Tom Condo - PeerSpot reviewer
If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue
When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This is a good general monitoring system that has all the features we require and they constantly update with new capabilities."
"The solution gives pretty good network visibility. I am also impressed with it's monitoring."
"The traffic monitoring and the traffic analysis are great."
"The solution is finely stable."
"Device backups are smooth and managed centrally, with a nice dashboard, so you can quickly see the status."
"Some of the most valuable features are the accessibility of the solution and the fact that it is simpler than other products. For example, discovering devices in the network is very simple, making it user-friendly."
"The integration with the firewall monitoring, the security monitoring, is great."
"We don't have to keep an eye on it; it has a good automation option, which keeps us informed. It gives very less false positives. Overall, a really great product."
"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."
"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."
"This is a good, stable network monitoring solution for devices."
"The solution effectively monitors network devices and servers."
"Auto scanning is most valuable. It looks for rogue devices on your network."
"Our local support team provides excellent service."
"The tool's most valuable feature is the visibility it offers of everything in the network and infrastructure."
"The threshold alerting is the most valuable feature."
 

Cons

"ManageEngine OpManager could improve the default dashboards that are available. We are not able to customize them easily and they do not give us the information we need unless we customize them. You need to have the technical knowledge to be able to do it, the customization should be easier."
"The storage level monitoring needs improvement. It needs storage level monitoring on the server itself. That feature is lacking right now."
"It is sometimes difficult to manage the user interface. It can get very complicated."
"The licensing model is confusing."
"WMI and SNMP integration with the domain controller should be seamless"
"The licensing for this solution is not straightforward and should be improved."
"The main drawback is there is less documentation available, both public documentation and partner-available documentation."
"We would like link monitoring included. At times we need to monitor those specific links closely."
"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."
"The technical support does not bother to respond."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."
"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
"We can never achieve or get a good picture of the network topology."
"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."
 

Pricing and Cost Advice

"We had perpetual licenses. The cost was around 36,000 for OPManager, and then you'd have the yearly maintenance fee of 2,000 or 3,000."
"The solution's pricing is very low compared to other products."
"I rate the tool's pricing an eight out of ten."
"ManageEngine OpManager has a three-tier licensing model."
"ManageEngine OpManager is cheaper than SolarWinds."
"The solution's licensing costs are yearly and based on the number of applications."
"The licensing costs depend on the number of devices and accounts that are being monitored by the solution."
"It is not really expensive; it is nominal licensing."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"The most valuable feature is the cost compared to other solutions."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"There is a license needed to use WhatsUp Gold."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"Pricing is reasonable compared to other products."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
7%
Construction Company
6%
Financial Services Firm
13%
Manufacturing Company
12%
Government
11%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise15
Large Enterprise27
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine OpManager?
The cost is quite high-end for ManageEngine OpManager, especially in our very price-sensitive market here in Sri Lanka.
What needs improvement with ManageEngine OpManager?
The main drawback is there is less documentation available, both public documentation and partner-available documentation. The learning materials are very limited, and there is also a limitation of...
What do you like most about WhatsUp Gold?
The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
 

Also Known As

OpManager
No data available
 

Overview

 

Sample Customers

Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about ManageEngine OpManager vs. WhatsUp Gold and other solutions. Updated: November 2025.
873,085 professionals have used our research since 2012.