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ManageEngine OpManager vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine OpManager
Ranking in Network Monitoring Software
9th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
52
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in Network Monitoring Software
27th
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
24
Ranking in other categories
Application Performance Monitoring (APM) and Observability (26th), Server Monitoring (15th), IT Infrastructure Monitoring (29th)
 

Mindshare comparison

As of July 2025, in the Network Monitoring Software category, the mindshare of ManageEngine OpManager is 1.6%, down from 2.0% compared to the previous year. The mindshare of WhatsUp Gold is 1.2%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Charles A - PeerSpot reviewer
Reporting features improve operational efficiency while weekend support needs enhancement
Support is moderate and needs improvement, especially during weekends when technicians perform upgrades. During weekends, they need to provide more support to ensure a smooth transition. There is a call for ManageEngine OpManager to scale better in automation and AI functionality. Although the product stability is good, support enhancement is necessary to enable better planning for upgrades and maintenance activities.
Tom Condo - PeerSpot reviewer
If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue
When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We don't have to keep an eye on it; it has a good automation option, which keeps us informed. It gives very less false positives. Overall, a really great product."
"The solution is finely stable."
"Device backups are smooth and managed centrally, with a nice dashboard, so you can quickly see the status."
"Overall, I give the product a rating of ten."
"The features we found most valuable in ManageEngine OpManager are the probe server and reporting because they're pretty good features."
"The traffic monitoring and the traffic analysis are great."
"The dashboard, versatility and larger horizon are valuable."
"We use the solution to monitor links. It also helps us to track servers and monitor logs."
"The installation and configuration process are easy."
"Auto scanning is most valuable. It looks for rogue devices on your network."
"It handles the basics of monitoring."
"The threshold alerting is the most valuable feature."
"The most valuable features are network bandwidth monitoring and monitoring device health."
"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."
"The most valuable feature is the monitoring of resources."
"This is a good, stable network monitoring solution for devices."
 

Cons

"The pricing of the solution is high. They should work to adjust the pricing model to see if they can help reduce costs."
"The licensing for this solution is not straightforward and should be improved."
"This product is little bit slow sometimes. It may be that we need to change the configuration to improve performance."
"Support is moderate and needs improvement, especially during weekends when technicians perform upgrades."
"Some of our customers have been asking that OpManager have a feature to monitor the operating system, however, I tell them that Endpoint Central is doing that. You can buy endpoints and then OpManager, and they integrate between them, and everything is okay."
"The licensing model is confusing."
"For the implementation part, I am facing issues when configuring the business view. When I create the business view, I experience problems with the port interface."
"We would like link monitoring included. At times we need to monitor those specific links closely."
"We can never achieve or get a good picture of the network topology."
"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."
"The interface needs some work."
"Regional product team support is not very good."
"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."
"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."
"Improvements are needed in integration, especially for WhatsApp call and messages."
"You have to invest a few days to become an expert in this solution."
 

Pricing and Cost Advice

"I rate the tool's pricing an eight out of ten."
"ManageEngine OpManager is cheaper than SolarWinds."
"The price for ManageEngine OpManager is average."
"Pricing for ManageEngine OpManager depends on the number of nodes you onboard and whatever pricing is reflected on the ManageEngine portal which offers discounts from ten percent to fifteen percent. It purely depends on the sales volume and the negotiation. In my organization, there are about one thousand two hundred nodes which cost around $29,000 per year. There's no additional support fee or maintenance fee from ManageEngine OpManager. Pricing for the solution is highly competitive and I would rate it five out of five. ManageEngine OpManager is one of the most competitive options out there."
"It is not really expensive; it is nominal licensing."
"The price of ManageEngine OpManager is reasonable. We have an annual license and the cost comes from how many devices are being monitored. There is not anything extra cost for maintenance and support."
"The solution's pricing is very low compared to other products."
"ManageEngine OpManager has a three-tier licensing model."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"This is a well priced solution."
"Pricing is reasonable compared to other products."
"The most valuable feature is the cost compared to other solutions."
"The pricing can be on the expensive side when considering competing products."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
11%
Manufacturing Company
10%
Construction Company
5%
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
11%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine OpManager?
The pricing was okay. However, it has been increasing a lot lately. The product is not worth the money.
What needs improvement with ManageEngine OpManager?
For the implementation part, I am facing issues when configuring the business view. When I create the business view, I experience problems with the port interface. When I add the interface, I am co...
What do you like most about WhatsUp Gold?
The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be benefici...
 

Also Known As

OpManager
No data available
 

Overview

 

Sample Customers

Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about ManageEngine OpManager vs. WhatsUp Gold and other solutions. Updated: June 2025.
859,957 professionals have used our research since 2012.