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ManageEngine OpManager vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine OpManager
Ranking in Network Monitoring Software
9th
Average Rating
8.0
Reviews Sentiment
5.0
Number of Reviews
55
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in Network Monitoring Software
31st
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (30th), Server Monitoring (16th), IT Infrastructure Monitoring (30th), Configuration Management (17th), Log Management (28th), Cloud Monitoring Software (24th), Network Traffic Analysis (NTA) (12th)
 

Mindshare comparison

As of September 2025, in the Network Monitoring Software category, the mindshare of ManageEngine OpManager is 1.5%, down from 2.0% compared to the previous year. The mindshare of WhatsUp Gold is 1.2%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
ManageEngine OpManager1.5%
WhatsUp Gold1.2%
Other97.3%
Network Monitoring Software
 

Featured Reviews

Charles A - PeerSpot reviewer
Reporting features improve operational efficiency while weekend support needs enhancement
Support is moderate and needs improvement, especially during weekends when technicians perform upgrades. During weekends, they need to provide more support to ensure a smooth transition. There is a call for ManageEngine OpManager to scale better in automation and AI functionality. Although the product stability is good, support enhancement is necessary to enable better planning for upgrades and maintenance activities.
Tom Condo - PeerSpot reviewer
If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue
When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ease of use and comprehensive integration are the most valuable features"
"The alerting feature has improved our organization. We can create multiple alerts and refine them to how we need to use them."
"The solution is easy to deploy. It's also easy to manage and monitor the environment. Instead of being reactive, it's proactive."
"The features we found most valuable in ManageEngine OpManager are the probe server and reporting because they're pretty good features."
"The solution's most valuable features are reporting, event notifications, and alert management."
"We have found the solution to be stable."
"It helps us a lot for monitoring our servers in one console, instead of going to individual servers."
"The most valuable feature of ManageEngine OpManager is the management of the virtual machine and the host machine."
"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."
"The threshold alerting is the most valuable feature."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"The tool's most valuable feature is the visibility it offers of everything in the network and infrastructure."
"It is stable."
"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."
"Auto scanning is most valuable. It looks for rogue devices on your network."
"The most valuable feature is the auto-discovery function."
 

Cons

"There needs to be improvements to make the solution capable of supporting more devices, and it would be good to see an option for automatic deployment."
"For the implementation part, I am facing issues when configuring the business view. When I create the business view, I experience problems with the port interface."
"The dashboard could include more features."
"They should add more features to URL monitoring."
"We had some stability issues at the outset that have since been resolved."
"This product is little bit slow sometimes. It may be that we need to change the configuration to improve performance."
"The storage level monitoring needs improvement. It needs storage level monitoring on the server itself. That feature is lacking right now."
"The main area for improvement for ManageEngine OpManager is its performance."
"We can never achieve or get a good picture of the network topology."
"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."
"Improvements are needed in integration, especially for WhatsApp call and messages."
"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."
"Regional product team support is not very good."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
"You have to invest a few days to become an expert in this solution."
"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."
 

Pricing and Cost Advice

"It is not really expensive; it is nominal licensing."
"Pricing for ManageEngine OpManager depends on the number of nodes you onboard and whatever pricing is reflected on the ManageEngine portal which offers discounts from ten percent to fifteen percent. It purely depends on the sales volume and the negotiation. In my organization, there are about one thousand two hundred nodes which cost around $29,000 per year. There's no additional support fee or maintenance fee from ManageEngine OpManager. Pricing for the solution is highly competitive and I would rate it five out of five. ManageEngine OpManager is one of the most competitive options out there."
"The price for ManageEngine OpManager is average."
"As far as cost, it was around six hundred thousand rands ($40,500) for the year, for the renewals. That's the total cost for a four thousand node system including support and maintenance."
"We have a standard license for ManageEngine OpManager. We purchased the license for one year and now we are upgrading it soon."
"The price of ManageEngine OpManager is reasonable. We have an annual license and the cost comes from how many devices are being monitored. There is not anything extra cost for maintenance and support."
"I rate the tool's pricing an eight out of ten."
"The product is not worth the money."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"This is a well priced solution."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"The most valuable feature is the cost compared to other solutions."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"Pricing is reasonable compared to other products."
"The pricing can be on the expensive side when considering competing products."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
8%
Government
5%
Financial Services Firm
13%
Manufacturing Company
12%
Government
11%
Computer Software Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise15
Large Enterprise27
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine OpManager?
Pricing for ManageEngine OpManager is good and negotiable with the distributor; they provide us with the best support.
What needs improvement with ManageEngine OpManager?
One challenge in ManageEngine OpManager is that improvements are needed because a customer using the solution has Check Point firewall and needs to monitor their VPN tunnels, but there is no option...
What do you like most about WhatsUp Gold?
The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
 

Also Known As

OpManager
No data available
 

Overview

 

Sample Customers

Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about ManageEngine OpManager vs. WhatsUp Gold and other solutions. Updated: September 2025.
867,341 professionals have used our research since 2012.