ManageEngine OpManager and PRTG Network Monitor compete in the network monitoring and automation category. Based on the comparisons, ManageEngine holds an advantage due to its threshold settings and comprehensive monitoring that require minimal training.
Features: ManageEngine OpManager is recognized for its device monitoring, rich UI tool, and robust threshold settings, simplifying complex environments. It also provides comprehensive monitoring across various platforms. PRTG Network Monitor is valued for its rapid deployment, extensive sensor library, and broad compatibility, assisting in detailed data collection.
Room for Improvement: ManageEngine OpManager could benefit from better documentation and easier configuration processes, alongside improved user support and drill-down capabilities. PRTG Network Monitor could enhance its training resources, the robustness of sensor configurations, and the integration with third-party applications.
Ease of Deployment and Customer Service: ManageEngine OpManager is deployed in diverse environments but faces customer service challenges due to mixed reviews on responsiveness. PRTG Network Monitor offers flexible deployment but struggles in complex settings. It generally receives positive feedback for its responsive customer service, which efficiently resolves issues.
Pricing and ROI: ManageEngine OpManager is priced competitively, often lower than alternatives like SolarWinds, leading to good ROI perceptions. PRTG Network Monitor is seen as more expensive but appreciated for its all-in-one feature bundle that simplifies licensing. Both solutions demonstrate significant ROI through improved uptime and streamlined operations.
I would give nine points out of ten for ManageEngine OpManager's technical support.
More support is needed, especially on weekends.
I would recommend a rating of ten out of ten for support.
Tutorials are available so I can manage any issue with PRTG Network Monitor easily.
The setup process is well-documented, making it easy to deploy.
Scalability is needed more in automation and AI functionalities.
On a scale of one to ten, scalability is rated as 9.5.
You can install them in each network, even if they are not connected, and it works.
PRTG Network Monitor has the ability to scale and add new devices.
If identifying the interface was easier, it would take less time to configure.
There is a call for ManageEngine OpManager to scale better in automation and AI functionality.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
PRTG Network Monitor should provide syslog monitoring since it is not available at this time.
They previously had a perpetual model, which meant that you bought a license and if you missed the end of the time, it still worked; you just lost the possibility of some upgrades.
Pricing for ManageEngine OpManager is good and negotiable with the distributor;
It's not too high, nor too low, but it's reasonable.
The prices are very high for PRTG Network Monitor.
Pricing is by the number of devices, not by sensor.
The automated reporting back, which includes identifying the top list and trends, as well as session monitoring from the end user to server through routers and firewalls, provides exact issue notifications for network problems.
The dashboard is unique and user-friendly.
PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.
You can rapidly monitor all the network of the company because it has a discovery function that enables you to find numerous devices in your network and start working with it immediately by pushing one button.
PRTG Network Monitor is easy to set up. Within a few minutes, it is operational.
ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
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