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LogicMonitor vs ManageEngine OpManager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
LogicMonitor enhances efficiency and cost savings, reduces downtime, and improves monitoring, leading to proactive problem-solving and ROI.
Sentiment score
2.3
ManageEngine OpManager provides quick ROI through efficient alerts and dashboards, reducing costs and improving issue resolution and uptime.
The return is more of value and savings in preventing costly downtime, making the savings of about $60,000 which we would have lost without LogicMonitor, and in IT staff efficiency, we save approximately 15 hours a week.
IT Infrastructure Engineer at Ethical Trade SErvices Africa
I can definitely notice a difference in our posture, uptime, and ability to solve problems and resolve outages much quicker since we have had LogicMonitor in place.
Sr. Systems Engineer at a financial services firm with 201-500 employees
However, from a sales perspective, it's very challenging for the initial sale, and even renewals are tough when it comes to the price point.
Technical Solution Specialist at Crypto-gen
 

Customer Service

Sentiment score
7.6
LogicMonitor's support is praised for promptness and helpfulness but needs improvement in speed and regional consistency.
Sentiment score
3.7
ManageEngine OpManager's support is praised for responsiveness but needs improvement in 24/7 availability and complex issue resolution.
Customer support is on point and very well trained.
IT Infrastructure Engineer at Ethical Trade SErvices Africa
We need to be able to reach them in real-time, and without those kinds of options available, we have to set up ad hoc calls, which could be improved.
Observability Engineer at Universal Music Group
The product mostly just works without issues.
Sr. Systems Engineer at a financial services firm with 201-500 employees
I would recommend a rating of ten out of ten for support.
Junior System Engineer at Corporate Projukti Limited
More support is needed, especially on weekends.
Deputy Director at Access Healthcare Services Pvt Ltd
I would give nine points out of ten for ManageEngine OpManager's technical support.
Senior Engineer - Network & Security at Altria Consulting
 

Scalability Issues

Sentiment score
7.9
LogicMonitor efficiently scales for large enterprises, supporting diverse environments with seamless expansion and automation, despite minor load balancing issues.
Sentiment score
4.1
ManageEngine OpManager is highly scalable, handles growth well, supports multiple industries, but needs better automation and AI features.
They are not licensed, so you could deploy one collector or 1,000 collectors for the same cost.
Sr. Systems Engineer at a financial services firm with 201-500 employees
LogicMonitor's scalability absolutely meets our organization's growth needs.
Observability Engineer at Universal Music Group
LogicMonitor scales well
Technical Lead: Enterprise Monitoring at a retailer with 10,001+ employees
Scalability is needed more in automation and AI functionalities.
Deputy Director at Access Healthcare Services Pvt Ltd
 

Stability Issues

Sentiment score
8.2
Users praise LogicMonitor for its stability, reliability, minimal downtime, effective alerts, and seamless updates, ensuring high satisfaction.
Sentiment score
5.3
ManageEngine OpManager is generally stable, with occasional connectivity and lag issues, receiving ratings between seven and ten.
It is very stable. I have never seen LogicMonitor itself go down.
Sr. Systems Engineer at a financial services firm with 201-500 employees
Since we implemented LogicMonitor and got it working in production, there has been no downtime, no reliability issues, and nothing major regarding flare-ups from LogicMonitor's perspective.
Observability Engineer at Universal Music Group
 

Room For Improvement

Enhance parent/child logic, dashboard customization, and support while improving interface, permissions, and container monitoring for user satisfaction.
ManageEngine OpManager struggles with stability, complexity, poor support, performance issues, and lacks user-friendly customization and documentation.
I wish the user interface would be customizable to allow users to create personal context-specific workspaces to hide irrelevant data, rather than trying to have a one-size-fits-all interface.
IT Infrastructure Engineer at Ethical Trade SErvices Africa
The container monitoring seems to be really behind compared to some bespoke cloud-native monitoring solutions that are designed around Kubernetes, containers, and ephemeral environments.
Sr. Systems Engineer at a financial services firm with 201-500 employees
One thing Dynatrace had that I enjoyed was real-time support chat available to reach someone and get help in real-time.
Observability Engineer at Universal Music Group
If identifying the interface was easier, it would take less time to configure.
Junior System Engineer at Corporate Projukti Limited
There is a call for ManageEngine OpManager to scale better in automation and AI functionality.
Deputy Director at Access Healthcare Services Pvt Ltd
Improving the after-sales support and learning materials for local engineers and partners to enhance their capacities and expertise.
Technical Solution Specialist at Crypto-gen
 

Setup Cost

LogicMonitor provides competitive pricing with good value for features, though cloud licensing and large environments may pose challenges.
ManageEngine OpManager offers competitive pricing, flexible licensing, and discounts, though costs rise with more devices and additional features.
I experienced no issues with pricing, setup cost, and licensing; it was very transparent, and the licensing model is very clear and easy to understand.
Technical Lead: Enterprise Monitoring at a retailer with 10,001+ employees
Pricing for ManageEngine OpManager is good and negotiable with the distributor;
Senior Engineer - Network & Security at Altria Consulting
The cost is quite high-end for ManageEngine OpManager, especially in our very price-sensitive market here in Sri Lanka.
Technical Solution Specialist at Crypto-gen
 

Valuable Features

LogicMonitor offers customizable dashboards, robust alerting, and integrations to enhance efficiency, proactive issue detection, and decision-making.
ManageEngine OpManager offers robust monitoring, automation, and reporting with user-friendly dashboards, enhancing IT efficiency and managing up to 10,000 devices.
The dynamic alerting and root cause analysis have helped us fix issues before they cause a full-blown outage or degrade performance for end users.
IT Infrastructure Engineer at Ethical Trade SErvices Africa
Our SLAs and SLOs were averaging about 10 to 15 failed SLAs and SLOs that were over the time allotted to get those resolved, and those are now down to about two to three per week.
Observability Engineer at Universal Music Group
If you need to troubleshoot, or if the Logic Module does not work exactly as needed, you can go in, look at the code, and fork that Logic Module to adjust the Groovy code to do exactly what you need.
Sr. Systems Engineer at a financial services firm with 201-500 employees
The automated reporting back, which includes identifying the top list and trends, as well as session monitoring from the end user to server through routers and firewalls, provides exact issue notifications for network problems.
Deputy Director at Access Healthcare Services Pvt Ltd
The biggest benefit of ManageEngine OpManager for our customers is centrally managing the users and assets of an organization, along with link management, bandwidth management, and similar functionalities.
Technical Solution Specialist at Crypto-gen
Managing platforms and network device virtualization on one platform is beneficial.
Junior System Engineer at Corporate Projukti Limited
 

Categories and Ranking

LogicMonitor
Ranking in Network Monitoring Software
13th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
30
Ranking in other categories
Application Performance Monitoring (APM) and Observability (21st), IT Infrastructure Monitoring (15th), Container Monitoring (6th), Cloud Monitoring Software (14th), AIOps (9th)
ManageEngine OpManager
Ranking in Network Monitoring Software
12th
Average Rating
8.0
Reviews Sentiment
5.3
Number of Reviews
55
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2025, in the Network Monitoring Software category, the mindshare of LogicMonitor is 1.5%, down from 2.0% compared to the previous year. The mindshare of ManageEngine OpManager is 1.3%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
ManageEngine OpManager1.3%
LogicMonitor1.5%
Other97.2%
Network Monitoring Software
 

Featured Reviews

John Knopick - PeerSpot reviewer
Observability Engineer at Universal Music Group
Has reduced false positives and enabled real-time insights during global events
LogicMonitor could improve their support system. One thing Dynatrace had that I enjoyed was real-time support chat available to reach someone and get help in real-time. With LogicMonitor, that is not really an option. We have to set up an email or reach out to support and try to set up an ad hoc call, which cannot be done in real-time when time is the most sensitive issue. That is definitely one area where they could improve. There are not many gaps or anything that LogicMonitor does not already have available. More data sources or more reporting options would be helpful to make sure all bases are covered, no matter what kind of report or data we are looking to pull. Outside of that, there are really not many notes regarding changes to the application itself.
Charles A - PeerSpot reviewer
Deputy Director at Access Healthcare Services Pvt Ltd
Reporting features improve operational efficiency while weekend support needs enhancement
Support is moderate and needs improvement, especially during weekends when technicians perform upgrades. During weekends, they need to provide more support to ensure a smooth transition. There is a call for ManageEngine OpManager to scale better in automation and AI functionality. Although the product stability is good, support enhancement is necessary to enable better planning for upgrades and maintenance activities.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
11%
Financial Services Firm
10%
Healthcare Company
8%
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
7%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise10
Large Enterprise10
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise15
Large Enterprise27
 

Questions from the Community

What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What do you like most about LogicMonitor?
LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...
What is your experience regarding pricing and costs for LogicMonitor?
I did not have much experience with the pricing, setup cost, and licensing for LogicMonitor. I sat in on some of the business meetings, but my main focus was the technical side of it, getting every...
What is your experience regarding pricing and costs for ManageEngine OpManager?
The cost is quite high-end for ManageEngine OpManager, especially in our very price-sensitive market here in Sri Lanka.
What needs improvement with ManageEngine OpManager?
The main drawback is there is less documentation available, both public documentation and partner-available documentation. The learning materials are very limited, and there is also a limitation of...
 

Also Known As

No data available
OpManager
 

Overview

 

Sample Customers

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens
Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC
Find out what your peers are saying about LogicMonitor vs. ManageEngine OpManager and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.