LogicMonitor vs ManageEngine OpManager comparison

LogicMonitor and ManageEngine are both solutions in the Network Monitoring Software category. LogicMonitor is ranked #22 with an average rating of 9.0, while ManageEngine is ranked #8 with an average rating of 8.3. LogicMonitor holds a 1.9% mindshare in NMS, compared to ManageEngine’s 1.6% mindshare. Additionally, 100% of LogicMonitor users are willing to recommend the solution, compared to 83% of ManageEngine users who would recommend it.

LogicMonitor

Read 26 LogicMonitor reviews

3,258 Views
1,323 Comparison Views

100% willing to recommend

ManageEngine OpManager

Read 51 ManageEngine OpManager reviews

2,726 Views
1,314 Comparison Views

83% willing to recommend

LogicMonitor

ManageEngine OpManager

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

ManageEngine OpManager and LogicMonitor both compete in the network monitoring and visibility category. LogicMonitor seems to have the upper hand with its comprehensive single-pane-of-glass view that consolidates monitoring into one platform.

Features: ManageEngine OpManager includes network monitoring, management of virtual machines, and automation capabilities. LogicMonitor provides customizable dashboards, granular alert tuning, and an integrated monitoring platform for complex environments.

Room for Improvement: ManageEngine OpManager needs improvement in dashboard customization, integration, and scalability. LogicMonitor requires enhancements in mobility solutions, mapping capabilities, and monitoring flexibility.

Ease of Deployment and Customer Service: ManageEngine OpManager is primarily on-premises with mixed feedback on support efficiency. LogicMonitor offers hybrid and public cloud deployment options and generally receives positive feedback on customer service.

Pricing and ROI: ManageEngine OpManager is noted for its competitive pricing though costs can rise with additional features. LogicMonitor aligns its premium costs with advanced functionalities, providing quick ROI through enhanced efficiency.

To learn more, read our detailed LogicMonitor vs. ManageEngine OpManager Report (Updated: June 2025).

Buyer's Guide

LogicMonitor vs. ManageEngine OpManager

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LogicMonitor

Ranking in Network Monitoring Software

22nd

Average Rating

9.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (28th), IT Infrastructure Monitoring (22nd), Container Monitoring (7th), Cloud Monitoring Software (18th), AIOps (12th)

ManageEngine OpManager

Ranking in Network Monitoring Software

8th

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Network Monitoring Software category, the mindshare of LogicMonitor is 1.9%, down from 2.4% compared to the previous year. The mindshare of ManageEngine OpManager is 1.6%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Manish Bansod

Assistant Manager at a construction company with 5,001-10,000 employees

A feature-packed solution with excellent stability and a notification system

LogicMonitor has good features, but the ease of use is a little bit confusing. Additionally, we are looking for workflow automation, which is a little bit tricky for LogicMonitor. But we are still exploring more and do not have detailed training in LogicMonitor. Moreover, the deployment process needs improvement. The thing is the deployment or whatever the standard deployment should be implemented here. That is not fine-tuning. In my personal opinion, for workflow automation and other stuff, we have Python or scripting knowledge, and that part is very tricky. Whenever we try to call the service or the LogicMonitor team, and we open a ticket, it is chargeable. In future releases, we would like to see a configuration backup manager. A feature that automatically backups the device configuration will help us. So, instead of going with another third-party tool, this will be good.

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MUBDIUL ISLAM

Junior System Engineer at Corporate Projukti Limited

NetFlow monitoring has improved operations but needs better configurations

For the implementation part, I am facing issues when configuring the business view. When I create the business view, I experience problems with the port interface. When I add the interface, I am confused about which interface is connected to which endpoint. If identifying the interface was easier, it would take less time to configure. Another issue is with threshold values; sometimes, it shows kilobytes (kB) while our threshold is set to gigabytes. This can be confusing. Improving this aspect would be beneficial. In URL monitoring, there is room for enhancement.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The dashboards are the big seller for us. When our customers can see those graphs and are able to interact with the data, that is valuable. They can easily adjust time ranges and the graphs display the data fast. We've used other tools in the past, where you'd say, "Hey, I want the last three months of data on a graph," and it would just sit there and crunch for five minutes before you'd actually see the data. With LogicMonitor, the fast reliability of those dashboards is huge."

"LogicMonitor added AI technology to help understand what's normal and that has helped quite a bit, so that's the feature I found most valuable in the product. The product is also doing quite well with identifying devices and customizing a particular Cisco version or model number. LogicMonitor continues to be active in updating what is available to be monitored, and it's been very good with keeping those things current, so that's another valuable feature of the product."

"It has improved our organization with its capacity planning. We have a performance environment that we use to benchmark our applications. We use it to say, "Okay, at a certain level of concurrency, we know where our application will fall over." Therefore, we are using LogicMonitor dashboards to tell us that we're good. Our platform can handle X number of clients concurrently hitting us at a time."

"I really appreciate the reporting function because it allows me to create dashboards that will be emailed to me during the morning so that I have a complete overview of my client's health, within a specific time frame."

"It's the depth of data that it gathers that I find really useful because there's nothing worse, when you're trying to find information about something or dig deeper into something, than hitting the bottom of the information really quickly and not having enough information to work with. With LogicMonitor, there is a load of information to dig through. It's a really good solution for that."

"We get full visibility into whatever the customer wants us to monitor and we get it pretty rapidly. That is very important. Only having certain metrics that other platforms will give you out-of-the-box means you only get a small picture, a thumbnail picture. Whereas with LogicMonitor, you get the entire "eight by 10 picture", out-of-the-box. Rather than some availability metrics, you get everything. You get metrics on temperature, anything related to hardware failure, or up and down status."

"It is easy to set up and monitor an entire facility. This is crucial because we have around 80 facilities that require monitoring. LifePoint is a hub-and-spoke environment, so it is essential to understand all of the WAN interfaces."

"The breadth of its ability to monitor all our environments, putting it in one place, has been helpful. This way, we don't have to manage multiple tools and try to juggle multiple balls to keep our environment monitored. It presents a clear picture to us of what is going on."

More LogicMonitor pros

"Flexibility in the two view dashboard helps viewers and admins get the information they need about the fetwork in a flash."

"The setup was easy."

"The ease of use and comprehensive integration are the most valuable features"

"The product provides intensive reports."

"Some of the useful features are NetFlow and analytics."

"Device monitoring is a good tool of this solution."

"The most valuable feature of ManageEngine OpManager makes it easy to monitor all the network alerts on the application."

"I liked Network Configuration Manager. They had some pretty decent features there, and they also had pretty good monitoring and alerts."

More ManageEngine OpManager pros

Cons

"Automated remediation of issues has room for improvement. I don't know how best to handle it, but I know that they're kind of working on it. I know there are some resources that can do automated remediation. I would like them to improve this area so it could be completely hands-free, where it detects an issue, such as, if a CPU is running high. There are ways to do it even now, but it's a bit more involved."

"LogicMonitor has good features, but the ease of use is a little bit confusing. Additionally, we are looking for workflow automation, which is a little bit tricky for LogicMonitor."

"One of the areas that I sometimes find confusing is the way that the data is presented. For example, a couple of weeks back I was looking at bandwidth utilization. That's quite a difficult thing to present, but they should try to dumb down how the data is presented and simplify what they're presenting."

"I'd like to see more automation in the tool, especially around remediation."

"The topology mapping is all based on the dynamic discovery of devices that could talk to each other. There is no real manual way that you can set up a join between two devices to say, "This is how this network is actually set up." For example, if you have a device, and you're only pinning that device and not getting any real intelligent information from it, then it can't appear on the map with other devices. Or if it can appear, then it won't show you which devices are actually joined to it."

"The dashboards can be improved. They are good, but there is a pain point. To show things to management, to explain pain points to other customers, to show them exactly where we can do better, the dashboarding could be better. Dashboards need to show the key things. Nobody is going to go into the ample details of Excel sheets or HTML."

"Role-based permissions could be better and updating modules could be smoother."

"There are some very specific things that need improvement in LogicMonitor. One is the lack of formatting for customized alerts, particularly the delivery of them to our email channel. We'd also like to see further customization of dashboards. Finally, something that is specific to us as an MSP that uses LogicMonitor, is white-labeling or skinning of the product, so we can make it look more customer-focused for our customers."

More LogicMonitor cons

"The two views into the system are very good but could be extended to further customization to fit the need of end users in a variety of roles."

"There should be an option to get mobile notifications or SMS mirror notifications for critical issues. That way, when we don't have access to email, we can still receive notifications via our phones."

"WMI and SNMP integration with the domain controller should be seamless"

"The main area for improvement for ManageEngine OpManager is its performance."

"With regard to configurations, however, it would be nice to have more documentation on SNMP configurations. For example, if I want to add a new vendor, it would be great if ManageEngine provided the requirements for that vendor, such as the commands needed."

"There are certain things that are not possible to do with Op Manager. It's a solution that still needs time to develop."

"It is sometimes difficult to manage the user interface. It can get very complicated."

"For the implementation part, I am facing issues when configuring the business view. When I create the business view, I experience problems with the port interface."

More ManageEngine OpManager cons

Pricing and Cost Advice

"We have definitely seen ROI with LogicMonitor. We used to provide 24/7 IT support for our users. We have since been able to change to operating just within normal business hours for IT support, and LogicMonitor was a large part of being able to accomplish that."

"The tool's pricing falls into the middle range."

"We've had customers who have reduced their costs by not having multiple platforms for monitoring. That said, especially with super-large environments, the cost model for LogicMonitor is the one area where we run into issues."

"The license is annual, and I'm not fully aware of what it costs. We have a through-cycle that we go through, and they've been generous with us going above our limit. They're not strict on it. At the end of the year, they got us to renew. We always add some cushion for what we expect. Also, if you need custom monitoring or design work, you can pay them for consulting services."

"The features were very valuable to us because we could consolidate them into one platform and have a good user experience with the platform, our accounts, and the support team. That was the key driver for us. That was what we were looking for. We looked for a comprehensive solution that could provide advanced features all in one platform, and LogicMonitor was the solution that we chose. It definitely has a premium price. However, you are getting what you pay for in a very effective way. That was important in our decision-making.The features were very valuable to us because we could consolidate them into one platform and have a good user experience with the platform, our accounts, and the support team. That was the key driver for us. That was what we were looking for. We looked for a comprehensive solution that could provide advanced features all in one platform, and LogicMonitor was the solution that we chose. It definitely has a premium price. However, you are getting what you pay for in a very effective way. That was important in our decision-making."

"They are expensive for the cloud."

"We pay for the enterprise tech support."

"We are on an enterprise license plan, we are paying $7.75 per device a month. That is for a commitment of 350 devices. Anything that is over the 350 is charged at 1.2 times the rate; 1.2 times $7.75 would be the overage charge. We are looking at increasing our commitment to either 450 or 500 devices. It changes our pricing if we go to 450 devices, bringing it from $7.75 down to $7.70. If we go for 500 devices, it brings it from $7.75 down to $7.50. We will probably factor in the volume discount drop from $7.75 to $7.50 in our decision of whether we uplift or not. We also have some cloud monitors, which are about $500 a month."

More LogicMonitor pricing and cost advice

"The solution is highly affordable"

"ManageEngine OpManager is cheaper than SolarWinds."

"The licensing costs depend on the number of devices and accounts that are being monitored by the solution."

"It is not really expensive; it is nominal licensing."

"As far as cost, it was around six hundred thousand rands ($40,500) for the year, for the renewals. That's the total cost for a four thousand node system including support and maintenance."

"We had perpetual licenses. The cost was around 36,000 for OPManager, and then you'd have the yearly maintenance fee of 2,000 or 3,000."

"In terms of pricing, I would rate it a two out of five. It was expensive."

"The product is not worth the money."

More ManageEngine OpManager pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Financial Services Firm

13%

Manufacturing Company

Healthcare Company

Computer Software Company

18%

Financial Services Firm

12%

Manufacturing Company

10%

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

See all answers

What do you like most about LogicMonitor?

LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...

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What is your experience regarding pricing and costs for LogicMonitor?

The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For example, the pricing for a customer with ten thousand licenses versus a hundred lic...

See all answers

What do you like most about ManageEngine OpManager?

The product provides intensive reports.

See all answers

What is your experience regarding pricing and costs for ManageEngine OpManager?

The pricing was okay. However, it has been increasing a lot lately. The product is not worth the money.

See all answers

What needs improvement with ManageEngine OpManager?

See all answers

Comparisons

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Compared 8% of the time

OpsRamp vs LogicMonitor

Compared 8% of the time

SCOM vs LogicMonitor

Compared 6% of the time

ScienceLogic vs LogicMonitor

Compared 6% of the time

ThousandEyes vs LogicMonitor

Compared 6% of the time

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SolarWinds NPM vs ManageEngine OpManager

Compared 24% of the time

Zabbix vs ManageEngine OpManager

Compared 15% of the time

PRTG Network Monitor vs ManageEngine OpManager

Compared 13% of the time

WhatsUp Gold vs ManageEngine OpManager

Compared 6% of the time

Nagios XI vs ManageEngine OpManager

Compared 6% of the time

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Product Reports

Buyer's Guide

LogicMonitor

June 2025

Download LogicMonitor product report

Buyer's Guide

ManageEngine OpManager

May 2025

Download ManageEngine OpManager product report

Also Known As

No data available

OpManager

Overview

LogicMonitor provides infrastructure and network monitoring, alerting, and reporting across environments like AWS, Azure, and on-premises.

LogicMonitor aids businesses and managed service providers in maintaining system health, performance, and availability. It supports various technologies including Citrix, Cisco Voice systems, operating systems, virtual machines, and network devices. Businesses benefit from dashboards and data insights for proactive management, customizable data sources, and integration with third-party applications like Slack or ServiceNow. AI technology enhances monitoring capabilities by recognizing normal behavior and updating monitored elements, while multiple monitoring features consolidate data sources into one interface.

What are LogicMonitor's key features?

Dashboards: Instant, interactive access to data for easy monitoring.
Customizable Data Sources: Robust, adaptable monitoring with logic modules.
Granular Alert Tuning: Enhances issue identification and resolution.
Reporting Capabilities: Detailed oversight and forecasting.
Third-Party Integration: Expands functionality with applications like Slack and ServiceNow.
AI Technology: Recognizes normal behavior and updates monitored elements.
Consolidated Monitoring: Combines diverse data sources into a single interface.

What benefits or ROI should users expect?

System Health: Ensures optimal system performance and availability.
Data Insights: Facilitates proactive management with comprehensive data.
Scalability: Adapts to different environments and technologies.
Efficiency: Streamlines monitoring with a single, efficient interface.
Predictive Analysis: Provides detailed oversight and accurate forecasting.

LogicMonitor is utilized across diverse industries by managed service providers to ensure seamless monitoring and management of clients' systems. This includes application performance monitoring, manual topology mapping, SLA calculations, and improvement of role-based permissions. Companies also seek enhanced resources view, better collector upgrade processes, and streamlined customization for monitoring from the repository.

LogicMonitor

ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.

ManageEngine

Sample Customers

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens

Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC

Buyer's Guide

LogicMonitor vs. ManageEngine OpManager

June 2025

Free Report: LogicMonitor vs. ManageEngine OpManager

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