Global Operations Center Engineer at a logistics company with 1,001-5,000 employees
Real User
2021-01-01T10:57:58Z
Jan 1, 2021
We’ve switched from Solarwinds to Centreon even before the issue occurred. It’s way cheaper and is a good alternative and very flexible to your needs. You can play with it yourself.
ITSM SME at a tech services company with 11-50 employees
Reseller
Top 10
2021-02-04T15:24:53Z
Feb 4, 2021
I have used both and have to say my experience with Connectwise was very good. Design for MSP's and when used with IT Glue and My It Process nice, accurate seamless.
The major advantage is an integrated solution which not only monitors the complete IT Infra but also provides complete visibility into the ticket lifecycle for any issues detected via the PINK-Certified InfraonDesk ITSM engine.
From a security standpoint, the tool is OWASP Certified for higher levels of protection against malicious attacks.
Network Engineer at a government with 1,001-5,000 employees
Real User
Jan 16, 2021
@reviewer1140534 What experience do you have with this tool? I'm looking for NCM alternative for a medium size network (3000 network devices like routers and switches)
CEO at a tech services company with 1-10 employees
Real User
2021-01-03T21:31:40Z
Jan 3, 2021
The hackers targeted SolarWinds because SolarWinds has many customers. To minimize the risk of being hacked through one of your vendors, this suggests choosing unpopular vendors with few customers. Which is completely irrational.
Summary - this is a really hard problem and switching vendors does nothing to reduce your risk of this type of hack.
@Bernd Harzog I agree that protecting a supply chain is key in any type of manufacturing (and I include software development in that). Massive investment such as Jim suggests needs to be balanced against business, reputational and financial risk. Whilst it is wrong to "sacrifice the boat for a penny of tar" it is equally wrong to protect a penny of tar with a nuclear warhead. A balance must be made. I'm sure Solarwinds (e.g. Centreon) and others are now feeling the effects of that assessment.May I respectfully suggest that if there was some sort of midway solution whereby certain security sensitive components of proprietary software are made open source then the entire industry benefits.
Having source code available to the widest possible audience for analysis and review tends to reduce the security risk of such software. We only need to look at vast swathes of Linux and Apache projects to see the effect.
I'm not some sort of Linux evangelist, just someone who believes that "Security through obscurity" is doomed to eternal failure.
Network Monitoring Software is important for companies because:
-It helps ensure the smooth functioning of the company's network infrastructure.
-It allows companies to proactively identify and resolve network issues before they impact business operations.
-It helps in optimizing network performance and improving overall efficiency.
-It provides real-time visibility into network traffic, allowing companies to monitor and analyze network usage patterns.
-It helps detect and prevent security breaches and unauthorized access to the network.
-It enables companies to track and manage network devices, such as routers, switches, and servers.
-It assists in capacity planning by monitoring network bandwidth and identifying potential bottlenecks.
-It helps comply with industry regulations and maintain data privacy and security.
-It provides valuable insights and analytics for making informed decisions regarding network upgrades and investments.
-It helps reduce network downtime and minimizes the impact of network outages on business operations.
Let me describe with Example: E-commerce Website
A network monitoring software is crucial for an e-commerce company:
1. Detecting Issues: It alerts IT about slow website response or errors, so they fix them before customers notice.
2. Optimizing Performance: By tracking popular products and traffic patterns, the company ensures smooth browsing even during high demand.
3. Enhancing Security: Unusual traffic patterns trigger alerts, helping stop unauthorized access attempts and safeguard customer data.
4. Planning for Growth: Monitoring predicts resource needs as the company expands, ensuring smooth scaling.
5. Allocating Resources: It identifies resource-hungry sections, enabling balanced resource distribution for consistent performance.
6. Troubleshooting: Detailed logs aid in identifying and fixing downtime causes quickly.
7. Meeting SLAs: Historical data ensures the company fulfills uptime and performance promises in customer agreements.
In all, the software maintains a secure, high-performing, and reliable online shopping experience, fostering customer trust and business growth.
Hi community,
When evaluating Network Monitoring Software solutions, what aspect do you think is the most important to look for?
Share your thoughts with the rest of the community.
The most important aspects to look for when evaluating Network Monitoring Software solutions are:
-Comprehensive monitoring capabilities: The software should provide a wide range of monitoring features to track network performance, including real-time monitoring, bandwidth usage, device health, application performance, and security monitoring.
-Scalability: The solution should be able to handle the size and complexity of your network, whether it is a small office or a large enterprise network.
-Ease of use: The software should have a user-friendly interface and intuitive navigation, allowing network administrators to configure and manage the monitoring system easily.
-Alerting and notification system: The software should have robust alerting capabilities to notify administrators of network issues or anomalies via email, SMS, or other communication channels.
-Customization and flexibility: The solution should offer customization options to tailor the monitoring system to your specific network requirements and allow integration with other tools or systems.
-Reporting and analytics: The software should provide detailed reports and analytics on network performance, allowing administrators to identify trends, troubleshoot issues, and make informed decisions.
-Compatibility and integration: The solution should be compatible with a wide range of network devices, protocols, and operating systems and offer integration with other IT management tools.
-Security features: The software should have built-in security measures to protect sensitive network data and provide features like user authentication, access controls, and encryption.
-Vendor support and community: It is essential to consider the reputation and support provided by the software vendor, including documentation, training resources, and an active user community for troubleshooting and knowledge sharing.
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Modern-day servers are robust enough to accommodate as many applications and processes as possible. Still, there is a limit to how much load a server can handle.
If your business does not heed the server constraints in time, you are bound to suffer from operational loss due to server downtimes. To closely monitor your server health, you must track specific metrics regularly.
Here are some s...
Collecting as many metrics, statuses, and logs about the servers is indeed the first step, you never know what data you will need to solve a particular problem. The second step is to process and correctly pinpoint where the network performance/behavior differs from the expected range/baseline.
Can your network monitoring software automate the obvious (execute remote corrective actions in response to alerts) and notify the IT person about only critical situations where the human needs to make a decision about the resolution options? We expect the network monitoring software today to do just that.
I would say NetCrunch can do it, but do you have any experience with other monitoring products that provide a similar type of monitoring experience for IT teams?
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All you are talking about are good solutions but what do you think about Zabbix?
Simple integration with a huge base of official and used integrations; open-source and ...for free with global support services.
Any ideas for integrations?
Hi, Yes we moved from Solarwinds to MF NNMi - a good tool if it's implemented in a proper way.
@Hani Khalil : You should definitely try out Infraon IMS.
We’ve switched from Solarwinds to Centreon even before the issue occurred. It’s way cheaper and is a good alternative and very flexible to your needs. You can play with it yourself.
Thousand Eyes acquired by Cisco, interesting synergies with AppDynamics APM.
Riverbed is also a great solution very easy to install and a great dashboard.
I have used both and have to say my experience with Connectwise was very good. Design for MSP's and when used with IT Glue and My It Process nice, accurate seamless.
Please check out InfraonIMS from EverestIMS Technologies.
(https://www.everestims.com/inf...)
The major advantage is an integrated solution which not only monitors the complete IT Infra but also provides complete visibility into the ticket lifecycle for any issues detected via the PINK-Certified InfraonDesk ITSM engine.
From a security standpoint, the tool is OWASP Certified for higher levels of protection against malicious attacks.
@reviewer1140534 What experience do you have with this tool? I'm looking for NCM alternative for a medium size network (3000 network devices like routers and switches)
The hackers targeted SolarWinds because SolarWinds has many customers. To minimize the risk of being hacked through one of your vendors, this suggests choosing unpopular vendors with few customers. Which is completely irrational.
Summary - this is a really hard problem and switching vendors does nothing to reduce your risk of this type of hack.
@Bernd Harzog I agree that protecting a supply chain is key in any type of manufacturing (and I include software development in that). Massive investment such as Jim suggests needs to be balanced against business, reputational and financial risk. Whilst it is wrong to "sacrifice the boat for a penny of tar" it is equally wrong to protect a penny of tar with a nuclear warhead. A balance must be made. I'm sure Solarwinds (e.g. Centreon) and others are now feeling the effects of that assessment.May I respectfully suggest that if there was some sort of midway solution whereby certain security sensitive components of proprietary software are made open source then the entire industry benefits.
Having source code available to the widest possible audience for analysis and review tends to reduce the security risk of such software. We only need to look at vast swathes of Linux and Apache projects to see the effect.
I'm not some sort of Linux evangelist, just someone who believes that "Security through obscurity" is doomed to eternal failure.
IBM Netcool is a great alterative, also available as a SaaS solution from https://rufusai.com
Hi Henry,
Infosim, Stablenet is a very good alternative.
Regards,
Darryl Theron
@reviewer775476 Hi, I have extensive experience with this solution, I am one of there partners and I am setting it up as an MSP.
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