2017-07-14T06:11:00Z
OP
Technical Lead with 1,001-5,000 employees
  • 8
  • 22

UIM OnPrem - SaaS

Hi 

Currently we handle around 4000 devices on-prem UIM and we´re thinking about increasing the amount of discovered servers by installing a secondary SaaS hub to cover the different cloud installed servers over the internet. Has anybody done this? How complex is it? Do you recommend another solution that can integrate with UIM?

12
PeerSpot user
12 Answers
it_user705054 - PeerSpot reviewer
User at CA, Inc.
Real User
2017-07-18T15:04:59Z
Jul 18, 2017

Hi, when you say cloud servers are these AWS or Azure instances? There is a dedicated probe for API integration in these instances, that may allow you to accomplish your goal without a relay hub. To your question, you certainly can use an additional relay hub in the cloud. Setup and configuration is not challenging, and would follow the same processes that many users follow for monitoring multiple DC's or offices. I'd pay close attention to the tunnel and queue configuration between the two, likewise be aware of how many metrics you are collecting and how often, as that can impact the resources required by the hub.

Disclosure: I work for CA as a solution engineer for UIM

Search for a product comparison in Network Monitoring Software
it_user198360 - PeerSpot reviewer
Sr. Customer Success Architect at CA Technologies
Real User
2017-07-19T07:43:57Z
Jul 19, 2017

Currently it is not possible to mix UIM on premise with DXI IM (aka UIM SaaS). So in order to cover the cloud servers I’d recommend setting up a secondary hub in the DMZ and then configure the corresponding cloud probes (AWS, Azure…) to point to the cloud based servers which is a simple operation: install the hub in the DMZ, use the tunnel setup wizard to connect it to the primary hub, set up the set of message queues on both sides (DMZ hub and primary one) and you should be good to go. If you encounter any difficulties please refer yourself to docops.ca.com in the UIM installation section and if the information found there is not sufficient please create a service request on support.ca.com
Kind regads,
Gilles

it_user684648 - PeerSpot reviewer
Enterprise Business Development at GroundWork, Inc.
Real User
2017-07-20T15:29:26Z
Jul 20, 2017

I would suggest also looking at GroundWork Monitor. Our product easily scales and allows you to monitor your entire infrastructure (physical/virtual/cloud/applications). You can visit www.gwos.com to learn more

it_user412878 - PeerSpot reviewer
User at IDERA
Vendor
2017-07-19T14:46:03Z
Jul 19, 2017

I would be happy to help. Where are you located?

I need more detail to comment intelligently. If you have access and manage the servers in the cloud no problem. Are you Windows or Unix/Linux?

it_user198360 - PeerSpot reviewer
Sr. Customer Success Architect at CA Technologies
Real User
2017-07-19T07:36:52Z
Jul 19, 2017

Transfer it to Agile Operation Architects / SMEs.

OP
Technical Lead with 1,001-5,000 employees
User
2017-07-19T06:51:42Z
Jul 19, 2017

Thanks to all of you guys. @Skyline these servers can be anywhere AWS, Azure Public, WAP, VCenter, Openstack, the only thing you need it´s an internet connection to reach the "SaaS Hub". Can´t use the azure and openstack probes cause i need to go deeper on the server metrics collected and the scope of cloud probes it´s on performance, availability and disc space. Can´t monitor logs, services, process, etc.

Learn what your peers think about DX Unified Infrastructure Management. Get advice and tips from experienced pros sharing their opinions. Updated: December 2022.
655,711 professionals have used our research since 2012.
it_user249201 - PeerSpot reviewer
Student at Northern India Engineering College at a manufacturing company
Vendor
2017-07-19T05:31:07Z
Jul 19, 2017

Yes, totally agree with you @aysha, but with Nagios we can also monitor application service like services running in windows/linux.

Vendor
2017-07-19T05:23:21Z
Jul 19, 2017

I agree that both are good, but I would actually go with a third option: Solarwind's Network Monitoring Software - Network Monitor.
Here are a few reasons:

Simple installation with wizards
Administrators can install by themselves, no professional help needed.
Installation & configuration takes less than 2 hours and you're ready to start monitoring applications.
SAM alerts are based on correlation based events
SAM gives better insight on where the errors have occurred and what triggered the alert.
Users can set up dependencies to suppress alerts and only respond to alerts causing the problem.

On the Nagios side, installation and configuration can be quite complex and requires Linux know how. Also, administrators may need professional services assistance to get Nagios monitoring applications. One thing to keep in mind with Nagios is that alerts are only triggered based on dependencies and the occurrence of the alert or errors is not explained.

As a quick summary I would only say that while Nagios is quite in depth, Solarwinds holds their on in this regard and is more user friendly.

how ever as my friend mentioned below it is fairly easy to upgrade in the cloud for secondary hub space..

it_user249201 - PeerSpot reviewer
Student at Northern India Engineering College at a manufacturing company
Vendor
2017-07-19T03:39:47Z
Jul 19, 2017

Nagios or zabbix

it_user351405 - PeerSpot reviewer
Team Leader of the Communications Group at a tech company with 51-200 employees
Vendor
2017-07-18T21:27:13Z
Jul 18, 2017

We use SevOne, it not cheap but it seems to do everything we need ATM.

Vendor
2017-07-18T14:05:33Z
Jul 18, 2017

Hi,

Installing a secondary hub is quite straight forward and easy, depending on the network monitoring supplier you are using,

Most deployments have at least one additional hub. For load balancing, enterprise deployments can have several to hundreds. Secondary hubs are typically dedicated servers. They are used:

* To provide failover capability if the primary hub is unavailable.
* In enterprise deployments, to host services and management consoles, such as Unified Management Portal (UMP) and the Alarm Server (nas).
* For data collection and dispersion. In an enterprise deployment, tunnels and queues connect secondary hubs to form a hierarchy that securely transports monitoring data to the primary hub.
Contact your provider and ask them if they can create a secondary or subnet server. Feel free to message me if you need any further help..

Regards

Aysha

it_user371769 - PeerSpot reviewer
Operations Manager with 11-50 employees
User
2017-07-18T13:13:04Z
Jul 18, 2017

Hi

We do around 35000 devices using Saas but not with CA UIM.

We have our own developed software called Sintelligent.”
https://www.youtube.com/playlist?list=PLQCMXdWyI4daPZSHqK8XVC-PZR05MDWCj “

The trick is to make sure that your throughput can be handled by the
hardware your solution runs on and also provides a scalability factor for
growth.

Related Questions
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Oct 26, 2022
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
2 out of 4 answers
AM
Services Infrastructure Architect at a tech services company with 1,001-5,000 employees
Jul 8, 2020
I believe we pay around CAD $400,000 per year. It's a pay per consumption fee.
KN
Techincal Support at a tech services company with 51-200 employees
Mar 6, 2021
Customers pay for the license and the support.
Shashank Sharma - PeerSpot reviewer
Technical Associate at Locuz Enterprise Solutions Ltd
Oct 15, 2019
I'm a technical associate at a global integrator that provides data center transformation (Private and Hybrid Cloud Infrastructure) and other services. We are evaluating both CA UIM and ManageEngine. What is the main difference between the two? Thank you for helping me. I appreciate it!
See 1 answer
JR
Strategic Relationships, Americas at Centerity Systems
Oct 15, 2019
UIM is a very old, expensive, conglomeration of tools all written by different companies. ManageEngine has moderate capabilities but largely developed for smaller companies. If you read their reviews there is a great deal of angst with their support and implementation services. Also, they are all separate products built to be standalone so there is not the integration you would find in a true AIOps platform. They are also far more expensive than our offering. Take a look https://ptdrv.linkedin.com/yajsbk6
Related Articles
Ariel Lindenfeld - PeerSpot reviewer
Director of Community at PeerSpot
Aug 21, 2022
We’re launching an annual User’s Choice Award to showcase the most popular B2B enterprise technology products and we want your vote! If there’s a technology solution that’s really impressed you, here’s an opportunity to recognize that. It’s easy: go to the PeerSpot voting site, complete the brief voter registration form, review the list of nominees and vote. Get your colleagues to vote, too! ...
Abhirup Sarkar - PeerSpot reviewer
Director, Middle East, East India & SAARC at DMX Technologies
Aug 26, 2022
Modern-day servers are robust enough to accommodate as many applications and processes as possible. Still, there is a limit to how much load a server can handle. If your business does not heed the server constraints in time, you are bound to suffer from operational loss due to server downtimes. To closely monitor your server health, you must track specific metrics regularly. Here are some s...
See 1 comment
AleksandraWojdyła - PeerSpot reviewer
Marketing & PR Specialist at AdRem Software
Aug 26, 2022
Collecting as many metrics, statuses, and logs about the servers is indeed the first step, you never know what data you will need to solve a particular problem. The second step is to process and correctly pinpoint where the network performance/behavior differs from the expected range/baseline.  Can your network monitoring software automate the obvious (execute remote corrective actions in response to alerts) and notify the IT person about only critical situations where the human needs to make a decision about the resolution options? We expect the network monitoring software today to do just that.  I would say NetCrunch can do it, but do you have any experience with other monitoring products that provide a similar type of monitoring experience for IT teams?
Netanya Carmi - PeerSpot reviewer
Content Manager at PeerSpot (formerly IT Central Station)
May 2, 2022
PeerSpot’s crowdsourced user review platform helps technology decision-makers around the world to better connect with peers and other independent experts who provide advice without vendor bias. Our users have ranked these solutions according to their valuable features, and discuss which features they like most and why. You can read user reviews for the Top 8 Network Monitoring Software Tools ...
Related Categories
Related Articles
Ariel Lindenfeld - PeerSpot reviewer
Director of Community at PeerSpot
Aug 21, 2022
PeerSpot User's Choice Award 2022
We’re launching an annual User’s Choice Award to showcase the most popular B2B enterprise technol...
Abhirup Sarkar - PeerSpot reviewer
Director, Middle East, East India & SAARC at DMX Technologies
Aug 26, 2022
7 Most Important Metrics of Server Monitoring Software
Modern-day servers are robust enough to accommodate as many applications and processes as possibl...
Download Free Report
Download our free DX Unified Infrastructure Management Report and get advice and tips from experienced pros sharing their opinions. Updated: December 2022.
DOWNLOAD NOW
655,711 professionals have used our research since 2012.