ManageEngine OpManager and Nagios Core compete in the network monitoring solutions category. ManageEngine OpManager seems to have the upper hand due to its user-friendliness and integration capabilities, although Nagios Core offers significant customizability.
Features: ManageEngine OpManager includes network monitoring, alerting, and reporting. It has a centralized dashboard and automation features for proactive monitoring. Nagios Core offers high customizability, flexibility in monitoring parameters, and efficient handling of various network environments.
Room for Improvement: ManageEngine OpManager experiences stability issues during upgrades, lacks robust local support, and needs advanced dashboard customization. Its pricing is considered high, and its support escalations are cumbersome. Nagios Core has a basic UI and a complex setup process requiring technical expertise. Users desire better error reporting and enhanced cloud capabilities.
Ease of Deployment and Customer Service: ManageEngine OpManager's deployment is straightforward for on-premises but lacks cloud compatibility. Customer service is mixed, with some experiencing prompt support and others facing long resolution times. Nagios Core is deployed in on-premises and hybrid environments, offering flexibility but complexity. Its community support is strong, though official support varies.
Pricing and ROI: ManageEngine OpManager has competitive pricing but still seen as high, with costs tied to the number of monitored devices. It offers good ROI through reduced operational workload. Nagios Core is free to use with no licensing fees, appealing economically despite investment in setup and maintenance needed to maximize capabilities.
However, from a sales perspective, it's very challenging for the initial sale, and even renewals are tough when it comes to the price point.
I would give nine points out of ten for ManageEngine OpManager's technical support.
The rating for support would be six out of ten for ManageEngine OpManager.
More support is needed, especially on weekends.
Scalability is needed more in automation and AI functionalities.
The solution is scalable.
I tried many other solutions at work, however, in terms of Nagios, I haven't seen any disruption or downtime.
If identifying the interface was easier, it would take less time to configure.
There is a call for ManageEngine OpManager to scale better in automation and AI functionality.
Improving the after-sales support and learning materials for local engineers and partners to enhance their capacities and expertise.
The cost is quite high-end for ManageEngine OpManager, especially in our very price-sensitive market here in Sri Lanka.
Pricing for ManageEngine OpManager is good and negotiable with the distributor;
The automated reporting back, which includes identifying the top list and trends, as well as session monitoring from the end user to server through routers and firewalls, provides exact issue notifications for network problems.
The biggest benefit of ManageEngine OpManager for our customers is centrally managing the users and assets of an organization, along with link management, bandwidth management, and similar functionalities.
The dashboard is unique and user-friendly.
It has a very handy dashboard, providing live alerts and visibility for everything.
| Product | Market Share (%) |
|---|---|
| ManageEngine OpManager | 1.5% |
| Nagios Core | 2.5% |
| Other | 96.0% |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 15 |
| Large Enterprise | 27 |
| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 11 |
| Large Enterprise | 22 |
ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.
This is IT infrastructure monitoring's industry-standard, open-source core. Free without professional support services.
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