ManageEngine OpManager vs NinjaOne comparison

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ManageEngine OpManager

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

ManageEngine OpManager and NinjaOne compete in the IT management software category. ManageEngine OpManager seems to have the upper hand in network monitoring and automation capabilities, whereas NinjaOne stands out for ease of use and remote management.

Features: ManageEngine OpManager offers features like file integrity monitoring, security information and event management, and robust network device monitoring. It has extensive network monitoring tools and supports router and switch configurations. On the other hand, NinjaOne focuses on ease of device management, automated remote management, and reliable SLA systems. Strengths include patch management and remote access.

Room for Improvement: ManageEngine OpManager needs to improve stability during upgrades, customization options, and simplify its user environment. There is a need for more intuitive dashboards and better backup solutions. NinjaOne could enhance reporting and ticketing systems and streamline backup processes to other clouds. Both require better customer support, with OpManager needing simpler licensing and setup while NinjaOne could integrate more native solutions.

Ease of Deployment and Customer Service: ManageEngine OpManager primarily supports on-premises deployments, with customers desiring localized expert support. NinjaOne provides flexible deployment options including public, private, and hybrid clouds, and is noted for its responsive support team. Both need enhancement in technical support and user assistance, yet NinjaOne offers a more cloud-centric approach.

Pricing and ROI: ManageEngine OpManager is seen as cost-effective with competitive pricing models, especially when bundled with other products. Its pricing is based on device numbers, potentially increasing costs with scale. NinjaOne is affordable within its category, offering flexible pricing that scales with device count. Both solutions report fast ROI, with NinjaOne recognized for cost-effectiveness and reduced administrative overheads.

To learn more, read our detailed ManageEngine OpManager vs. NinjaOne Report (Updated: April 2025).

ManageEngine OpManager vs. NinjaOne

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ManageEngine OpManager

Ranking in Network Monitoring Software

8th

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

NinjaOne

Ranking in Network Monitoring Software

29th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Server Monitoring (11th), IT Service Management (ITSM) (7th), Remote Access (20th), Vulnerability Management (25th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (1st), Patch Management (5th), MSP Backup (3rd), Unified Endpoint Management (UEM) (8th)

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of ManageEngine OpManager is 1.6%, down from 2.1% compared to the previous year. The mindshare of NinjaOne is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

MUBDIUL ISLAM

Junior System Engineer at Corporate Projukti Limited

NetFlow monitoring has improved operations but needs better configurations

For the implementation part, I am facing issues when configuring the business view. When I create the business view, I experience problems with the port interface. When I add the interface, I am confused about which interface is connected to which endpoint. If identifying the interface was easier, it would take less time to configure. Another issue is with threshold values; sometimes, it shows kilobytes (kB) while our threshold is set to gigabytes. This can be confusing. Improving this aspect would be beneficial. In URL monitoring, there is room for enhancement.

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Jörg Köhler

Owner at AvalisNT AG

Enhances remote access and integration with third-party tools

I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is finely stable."

"We have found the solution to be stable."

"The most valuable feature of ManageEngine OpManager makes it easy to monitor all the network alerts on the application."

"The solution's most valuable features are reporting, event notifications, and alert management."

"We don't have to keep an eye on it; it has a good automation option, which keeps us informed. It gives very less false positives. Overall, a really great product."

"The detections are fine when they work."

"The solution offers very good integration capabilities."

"Overall, I give the product a rating of ten."

More ManageEngine OpManager pros

"NinjaOne's best feature is its monitoring."

"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."

"The installation is easy, it only took two minutes."

"It just works as advertised and serves the purpose for which we got it."

"The most relevant feature is the monitoring, which provides built-in tools for sending commands."

"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."

"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."

"NinjaOne is a great product. It is working and it is always developing."

More NinjaOne pros

Cons

"The dashboard could include more features."

"ManageEngine OpManager could improve the default dashboards that are available. We are not able to customize them easily and they do not give us the information we need unless we customize them. You need to have the technical knowledge to be able to do it, the customization should be easier."

"There needs to be improvements to make the solution capable of supporting more devices, and it would be good to see an option for automatic deployment."

"For the implementation part, I am facing issues when configuring the business view."

"We encounter challenges in monitoring cloud services. I would also appreciate it if there was someone available to walk you through the documentation."

"OpManager is slow but that just might be the server we have it on. I don't think that's the problem but I don't do the server. But it is slow. When you're interacting with it, it could be more nimble and could be faster."

"They should add more features to URL monitoring."

"The licensing model is confusing."

More ManageEngine OpManager cons

"The network monitoring needs to be improved."

"The graphical user interface could be improved."

"I would like to see the software reduced to focus on inventory or remote help tools since many of its current functionalities are not needed."

"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."

"The NinjaOne distribution server is highly dependent on an active directory."

"Improvements could be made to reduce NinjaOne's functionalities to focus more on inventory or remote help tools."

"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."

"NinjaOne's dashboard could be easier to use."

More NinjaOne cons

Pricing and Cost Advice

"We have a standard license for ManageEngine OpManager. We purchased the license for one year and now we are upgrading it soon."

"The price of ManageEngine OpManager is reasonable. We have an annual license and the cost comes from how many devices are being monitored. There is not anything extra cost for maintenance and support."

"The product is not worth the money."

"The tool's licensing costs are yearly."

"It is not really expensive; it is nominal licensing."

"We had perpetual licenses. The cost was around 36,000 for OPManager, and then you'd have the yearly maintenance fee of 2,000 or 3,000."

"The pricing is moderate."

"The solution is highly affordable"

More ManageEngine OpManager pricing and cost advice

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"NinjaRMM uses a subscription model."

"The pricing is reasonable and cheaper than ConnectWise."

"We got a pretty good deal. It was fairly affordable."

"The product's pricing depends on the number of PCs or devices."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

"We currently pay $1.20 per device on a monthly basis."

"Its pricing is great."

More NinjaOne pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

23%

Computer Software Company

15%

Financial Services Firm

Manufacturing Company

Computer Software Company

16%

Government

Retailer

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ManageEngine OpManager?

The product provides intensive reports.

What is your experience regarding pricing and costs for ManageEngine OpManager?

The pricing was okay. However, it has been increasing a lot lately. The product is not worth the money.

What needs improvement with ManageEngine OpManager?

What do you like most about NinjaOne?

NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.

What is your experience regarding pricing and costs for NinjaOne?

The price or licensing of NinjaOne is a little bit high.

What needs improvement with NinjaOne?

The network monitoring needs to be improved.

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Product Reports

ManageEngine OpManager

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Also Known As

OpManager

No data available

Overview

ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.

ManageEngine

NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. - Learn more here: https://www.ninjaone.com/

Sample Customers

Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC

Status Pros, Mitchell and Company

ManageEngine OpManager vs. NinjaOne