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Business Analyst at Accenture
Real User
Bot Runner enables you to have multiple bots running in parallel
Pros and Cons
  • "Bot Runner - The Bot Runner is the machine where you run the bot. You could have multiple bots running in parallel. You only need the Run License to run the bots. The bots report back the execution logs/pass/fail status back to the control room."
  • "Autosuggestion of existing use cases based on the problem statement could use improvement."

What is our primary use case?

Batch JOB processing and Monitoring which was a manual activity earlier.

We've done a lot of automation with the product in the last two years. We started with accounts receivable processes in finance. I would say the AR function is one of the most mature functions in the product right now because we almost automated all the aspects of accounts receivable. 

We have also started looking at automating the accounts payable process as well. I've only mentioned finance at this point, but we also have done a lot of automation with IT, as well as with procurement. Right now, the penetration is higher with the support functions but we are also looking at different ways to automate. For example, we would like to use automation technology in core engineering. We also want to be expansive and do projects beyond our current boundaries — outside of just India. We've already done a small PoC (proof of concept) with a company in China and we also automated three small processes with a U.S. entity. 

We use it daily and have done projects with support functions, such as financial services, IT, and procurement support. We have 50 to 60 processes that have been automated using RPA in all three areas put together. This is the breadth and extent of what we have automated. We are using the on-premise deployment model.

How has it helped my organization?

Automation Anywhere helps to automate much of the manual activity. There are already a few inbuild use case builds which we have used and expands for our convenience.

We use it to automate all kinds of business processes. The primary use case is the RPA platform, even though they have the cognitive platform and the analytics platform. We use it for so many different things it's hard to focus on one, but it's automating business processes in our banking system. We're interfacing a lot with Excel, our ERP systems, some legacy systems, the databases, file folders, text files, CSVs. It's hard to pin down one.

What is most valuable?

  • Intelligent automation for business and IT tasks.
  • Uses SMART Automation Technology

Bot Creator- Developers use desktop-based applications to create bots. Their dev licenses are checked with that configured in the control room. On authentication, the code of the bots they create is stored in the control room. Different developers may create individual tasks/bots. These bots could be merged and executed at once.

Bot Runner - The Bot Runner is the machine where you run the bot. You could have multiple bots running in parallel. You only need the Run License to run the bots. The bots report back the execution logs/pass/fail status back to the control room.

What needs improvement?

Autosuggestion of existing use cases based on the problem statement could use improvement. 

My primary use cases are where I'm dealing with a lot of raw data extraction and transformation so that the data can be used by other systems. An example would be getting the data out of PDF files, transforming it from semi-structured to structured, and putting it into an extra-stable system like Excel or a CSV so that it can be used by other systems. Listed are low hanging fruits and will boost the confidence of the stakeholders in the RPA deployment, recommend to look at such use cases when looking at Automation Anywhere and its implementation.

Which solution did I use previously and why did I switch?

  • Native cognitive automation for unstructured data
  • Bot Store—Jumpstart your RPA with verified, ready to use bots
  • 24/7 global support
    • Business users can build bots to automate their processes
    • 1 bot—20,000 bots
      From pilot to enterprise-scale, at your pace
    • Embedded real-time analytics—
      No integration, No delays
    • Better customer support

What's my experience with pricing, setup cost, and licensing?

It's a great product, timely support, and guidance.

Which other solutions did I evaluate?

IBM Robotic Process Automation.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Get our free report covering UiPath, Automation Anywhere, Microsoft, and other competitors of IBM Robotic Process Automation (RPA). Updated: January 2022.
564,729 professionals have used our research since 2012.