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IBM Robotic Process Automation (RPA) vs Redwood Software - Finance Automation Edition comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Robotic Process Automation (RPA)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
661
Ranking in other categories
Business Process Management (BPM) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
IBM Robotic Process Automat...
Ranking in Robotic Process Automation (RPA)
8th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
25
Ranking in other categories
No ranking in other categories
Redwood Software - Finance ...
Ranking in Robotic Process Automation (RPA)
28th
Average Rating
9.0
Reviews Sentiment
7.5
Number of Reviews
3
Ranking in other categories
Financial Close Software (15th)
 

Mindshare comparison

As of September 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 5.2%, down from 9.0% compared to the previous year. The mindshare of IBM Robotic Process Automation (RPA) is 1.9%, down from 3.2% compared to the previous year. The mindshare of Redwood Software - Finance Automation Edition is 1.5%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere5.2%
IBM Robotic Process Automation (RPA)1.9%
Redwood Software - Finance Automation Edition1.5%
Other91.4%
Robotic Process Automation (RPA)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
MA
Business Solutions Manager at valleysoft
Has improved analytics and reporting but needs better integration and support
To improve IBM Robotic Process Automation (RPA) for the next release, there should be more integration with external systems, and more integration with IBM's data and AI platforms is needed. There is an AI part in IBM Robotic Process Automation (RPA) for Machine Learning, but IBM has another platform specifically for data and AI, which is integrated right now. More features are hoped for in the future.
RC
Enterprise Architect at a consultancy with 10,001+ employees
Single bot now replaces five associates who previously handled finance processes and eliminates manual errors
Everything seems to be working well. However, I see value in integrating AI for automation. So, I would like to see AI integration for automation in future releases. Ideally, after I perform postings, I would like to leverage a generative AI model. This would allow me to type a query or question directly to the bot, and it would retrieve the information I need. For example, I could ask for the number of invoices, the status of specific invoices, or any other relevant data. Currently, we achieve this by building our own Finance model. So, integrating a pre-built finance model with the tool would be much easier and more efficient for reporting purposes. We're looking at several potential uses for this AI model. It could empower various user groups, including regular finance executives, customers, and even vendors to submit queries. Additionally, our leadership team is interested in using the AI model to generate reports directly on the Redwood dashboard. This functionality could potentially replace the need for BSpoke Solutions and the manual generation of BSpoke reports, streamlining the entire reporting process.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the features that we have used the most is an action in the Workbench called Object Cloning. We find that very reliable and very useful for implementing different business processes."
"The best features of Automation Anywhere are having a user-friendly interface and the ability to integrate AI, and APIs and services like OpenAI's ChatGPT can be integrated, enhancing its functionality."
"The scope of automation by using Automation Anywhere has become wonderful."
"Recorders and Bot Insights are very valuable features."
"Automation Anywhere has impacted our efficiency and productivity in a very positive way since we are shutting down a very manual process."
"The product has saved us a lot of time by reducing manually tasks, like entering data into Excel."
"I have seen a return on investment with Automation Anywhere, as we have achieved a value of 10 million for a single process in one year, helping that team to accelerate more and bring value to the organization."
"Automation Anywhere has improved our company a lot, because we are currently trying to leverage automation in different departments to allow employees to work where more human intervention is needed."
"Speed is definitely the key here, and in six weeks you can actually take a robotic solution and move it all the way into production while keeping your existing systems and teams working the way they are right now."
"The initial setup is very easy."
"It's not inclusive, in terms of automation, you can just do it standalone, in its own silo. It's not going to force your existing system or teams, your admin teams, to create new IDs for you or even force them to create new services or APIs for you or expose something from there. They can just keep the way they are doing it right now, but you still automate it."
"No other solution I have seen can provide this level of flexibility."
"If you have a business process, and once you have automated that process, you have a readily available workflow in place."
"We can connect with different database types, and they have included a different package for a terminal connection to, for example, AS400. When it comes to UI development, it's not using the drivers or anything. It's not a selector-based development like UiPath."
"The feature I found most valuable is the TCO."
"The solution is scalability."
"The out-of-the-box finance modules within the Redwood Finance framework help to speed up the process, versus designing and writing generic BOT code."
"Unlike other automation tools, Redwood has a unique space in finance automation, where standard SAP modules are used for automating every step in the process, quickly and easily."
"Redwood has a great feature where it logs every transaction. So, at any point, we can see every step taken for each transaction. It creates an audit trail of the entire process execution. It is a really good feature. This eliminates the need for extra coding or report generation. The audit report is readily available within the tool itself."
"So the best thing is ease of use."
 

Cons

"I would like for AA to add an inbuilt debug log that has functionalities to view the values of variables during run time in order to have a point-to-point debugging in case of an error."
"I used document automation about two years ago, however, it did not work as expected at that time, providing results around 70% to 80%. After that, we turned to third-party tools."
"There is a dependency issue around the control room. If the control room is not working, the bots will not work."
"We've had some technical difficulties connecting, but that's more on our environment and how we have the machines and everything set up. It's not specific to Automation Anywhere. However, it's pricier than some of the other tools."
"Automation Anywhere has newly integrated the Generative AI feature. It should be more customizable. Currently, we can change certain parameters, but we would like to have the ability to do modifications within the LLM for better outputs."
"The product is good, no doubt about it, but we need the OCR for handwritten documents, the web-based solution, and the licensing has to be improved."
"I have seen that the South American support is not as good as it should be."
"Sometimes, I find that Excel automation is not as expected. Excel automation can be enhanced."
"From my point of view, the RPA from IBM is not yet in touch enough with the clients. They are not taking the client's perspective into consideration, and they don't guide them enough throughout their journey to RPA."
"This solution is still evolving. It is going through the rounds right now."
"I would like to improve the efficiency of this solution and the Surface Level Agreement."
"The scalability of the solution can be challenging."
"I would like it to do pretty much everything out-of-the-box without any need for any customization. However, that is not the case right now. We absolutely have to do some amount of customization with the solution in order to use it out-of-the-box as-is."
"Stability could be better."
"The users should be allowed to create folders in Control Center."
"We can use its inbuilt activities, and it's a complete package, but just like ElectroNeek, a limitation is that we have to depend on its inbuilt activities. We can't include our own activities or we can't introduce other activities."
"The room for balancing improvement lies in automation enhancement with respect to the feature areas, considering dealing directly with Excel and reviewing it to do some additional stuff for it in the end system so that reading the right thing, picking up the values, and everything."
"Mapping the process steps to an existing R2R process quickly would be a definite step forward."
"would like to see AI integration for automation in future releases. Post-automation, I envision a generative AI model. If I could ask the bot questions like the number of invoices or their current status, it should be able to provide answers directly."
"This is where the real challenge is, having a licensing cost that needs to be compared with the existing manual operational cost and coming up with a competitive licensing and pricing model."
 

Pricing and Cost Advice

"The licensing needs to be made simpler or shortened."
"The solution is quite expensive. Not every organization can consider this option."
"Approximately, for a developer, it is around $750 for a license a year. For Bot Runners, it is about $550."
"While calculating the setup cost you should account for the server, virtual machines, product licenses, maintenance costs, and running costs."
"We have purchased licenses, but are trying to obtain more bot programmer licenses."
"The price of this product is good."
"We only deal in annual licenses. There are no pay-as-you-go licenses."
"The control room access gives the ability to create different roles, which helps when purchasing additional licensing."
"There is a free trial for one month, so you can use it to run your payloads or proof of concept. After that, you can pay for the license on a monthly or annual basis."
"IBM licensing is annual and based on Virtual Processor Cores (VPC). This provides flexibility as part of the containerization environment."
"The pricing is reasonable for this solution."
"The license is paid annually."
"The product has a yearly licensing fee."
"IBM RPA is cheaper than other tools."
"The pricing is reasonable."
"The product is reasonably priced compared to other tools."
"The licensing was purely based on the number of transactions being processed in production."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Financial Services Firm
13%
Manufacturing Company
10%
Construction Company
10%
Computer Software Company
11%
Outsourcing Company
9%
Construction Company
9%
Financial Services Firm
8%
Manufacturing Company
15%
Outsourcing Company
13%
Construction Company
10%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise82
Large Enterprise558
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise3
Large Enterprise10
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What needs improvement with IBM Robotic Process Automation (RPA)?
To improve IBM Robotic Process Automation (RPA) for the next release, there should be more integration with external ...
What is your primary use case for IBM Robotic Process Automation (RPA)?
My customers' main use cases for IBM Robotic Process Automation (RPA) are especially in the banking industry, particu...
What advice do you have for others considering IBM Robotic Process Automation (RPA)?
I recommend starting with the Academy to check the features and compare them with other competitors to choose the bes...
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Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
IBM RPA
Redwood Business Process Automation - Finance Edition, Redwood Robotics, Redwood Finance Automation
 

Interactive Demo

Demo not available
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Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
The Hanover Insurance Group
ArcelorMittal, Alliant Energy, Allianz, Arla, Bacardi, CPS Energy, DSM, Faurecia, Genetech, Jabil, Jumbo,
Find out what your peers are saying about IBM Robotic Process Automation (RPA) vs. Redwood Software - Finance Automation Edition and other solutions. Updated: August 2026.
911,952 professionals have used our research since 2012.