I think simplicity is key. One of the things that we've noticed is how our developers have been able to quickly adopt the platform; but not only the developers or the techy people, also the business.
IBM Robotic Process Automation (RPA) offers simplicity and ease of adoption for developers and business users alike, enhancing efficiency with fast-operating robots. Seamless integration with tools like Watson and SAP is a highlight, though improvements in machine learning, PDF handling, and API flexibility are needed. The software provides cost-effective security, but pricing and documentation, especially in Thai, require attention for better user satisfaction and market adaptability.