We performed a comparison between Blue Prism and IBM Robotic Process Automation (RPA) based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The automation on offer is great."
"For one, it's easy to set up, and once it gets running it can handle multiple processes in an efficient manner. It's a very robust system."
"As a developer, I liked the layout and UI, specifically referring to testing. I was able to watch the process through stages."
"The technical support is very good."
"Technical support has been responsive when we have needed their assistance."
"My company decided to go with Blue Prism because of the security it provides."
"The tool's user interface is very intuitive."
"I use the basic features that are very useful."
"We can connect with different database types, and they have included a different package for a terminal connection to, for example, AS400. When it comes to UI development, it's not using the drivers or anything. It's not a selector-based development like UiPath."
"IBM Robotic Process Automation has greatly improved the organization by improving the speed of performance, as the speed of the robot is estimated to be 20 times faster than the human being."
"The good stuff about IBM is the fact that it's very easy to use, there are very nice and smart AI tools within the licensing that you don't have to pay any access. Moreover, it's more precise and more secure."
"The feature I found most valuable is the TCO."
"It's user-friendly; even non-technical people can program bots using drag-and-drop functionalities."
"The solution’s performance is good."
"The solution is scalability."
"The solution is very user-friendly."
"The solution can improve by having a free license for evaluation purposes."
"The solution is pretty high priced. The tool's support also needs to be better."
"They should incorporate more functionalities in the analytics tool."
"Blue Prism is a little behind Automation Anywhere in the topics related to maintenance and report building."
"In Nigeria, I don't know what their marketing is like. However, they're losing market shares to other solutions. Most customers know UiPath more than Blue Prism."
"There are some security issues in Blue Prism. The German vendor Servicetrace is way better. This is also reflected in the Gartner report where Servicetrace is mentioned as the tool of choice in high-security environments. So, security, particularly in terms of administration, needs to be improved. We must have the possibility to prevent the administration from taking a look at the ongoing process. When we have restricted data flow, the operations team should not be able to take a look at the data that is processed."
"There are some new tools on the market that work better than Blue Prism. When Blue Prism receives information I have found other RPA solutions refresh the application better. At this moment it's not the best application."
"Navigation within the UI could be improved."
"IBM Robotic Process Automation should be more stable."
"The users should be allowed to create folders in Control Center."
"The scalability of the solution can be challenging."
"I would like to improve the efficiency of this solution and the Surface Level Agreement."
"We would like a decreased need for customer support."
"Capturing GUI operations is very easy, but capturing IBM Logistics automation is hard. It does not always work with browsers or automotive applications like SAP."
"I would like to have more flexibility in connecting the platform with third-party systems."
"The product's document readers must be improved to capture the data well."
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Blue Prism is ranked 4th in Robotic Process Automation (RPA) with 30 reviews while IBM Robotic Process Automation (RPA) is ranked 9th in Robotic Process Automation (RPA) with 10 reviews. Blue Prism is rated 8.0, while IBM Robotic Process Automation (RPA) is rated 8.0. The top reviewer of Blue Prism writes "Easy to use, low -code platform that is highly scalable". On the other hand, the top reviewer of IBM Robotic Process Automation (RPA) writes "We can connect to different databases and use inbuilt activities, but we can't include our own activities". Blue Prism is most compared with Microsoft Power Automate, UiPath, Automation Anywhere (AA), Pega Robotic Process Automation and Blue Prism Cloud, whereas IBM Robotic Process Automation (RPA) is most compared with UiPath, Microsoft Power Automate, Automation Anywhere (AA), IBM Datacap and ABBYY Vantage. See our Blue Prism vs. IBM Robotic Process Automation (RPA) report.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
