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Blue Prism vs IBM Robotic Process Automation (RPA) comparison

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Featured Review
Find out what your peers are saying about Blue Prism vs. IBM Robotic Process Automation (RPA) and other solutions. Updated: January 2022.
564,729 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Blue Prism MAPIEx and the Java Bridge are really great features provided for automating Java-based applications and for allowing mail to send and receive smoothly.""It's fast to get up and running if you use a cloud deployment.""The integration has improved a lot in terms of SAP, and other screens.""The development interface is quite easy to work with.""The most valuable feature is that people with zero coding knowledge can use Blue Prism very well.""The tool is very technically sound.""It works very well for batch processing at the backend. Scalability-wise, it is very robust. It is also stable.""All of the processes that we've automated have been completed successfully, and the bots are able to process them as expected."

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"The solution's ease of use is its most valuable aspect.""The quality is great! It's very strong and has a very strong platform.""If you have a business process, and once you have automated that process, you have a readily available workflow in place.""I like the integration with Watson and the possibility to have an intelligent reading of all the customers' documents.""IBM Robotic Process Automation is very easy to use."

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Cons
"Its image recognition or the OCR part should be improved. The quality has improved in the latest version, but some of the handwritten documents are not that accurate. Its interaction with the Citrix environment should also be improved. Their technical support should also be improved.""I have found that community support is lacking for this solution compared to competitors.""Blue Prism could be more scalable.""Blue Prism needs to work in a web-based account. I think that the Blue Prism will need to have the main features be web-based so that you can control the box in a web-based environment and not in a client's environment.""Its front end is not very good for things like screen scraping. UiPath and AA are very good for that. Blue Prism's license is costlier than UiPath and AA. They should be improving its price. Its artificial intelligence and cognitive features are not that strong enough. Cognitive automation should be their next area of improvement. The decoding of the bot is a highly painful activity, and this is an area of improvement for Blue Prism. It is tough to find variables and get the code in place. You have to open the whole bonnet of the car to get things in place. Their training should also be improved. UiPath and AA have their learning communities. They provide free of cost basic certification. As a result, you get trained workforce in the market that can directly work on projects, but this is not the case with Blue Prism. It is costly to get the resources trained, which increases the overall cost of getting a resource for Blue Prism. Their tech support can also be improved. Many times, the issues that should have been addressed by L1 have gone to L2.""The domain in regards to cognitive abilities and the use of processing activity needs improvement. They have added this capability, but that's not really big in the public. It is more also available for gold partners. So they should improve the user activity for the public or even the regular customer.""The recording of the transaction is missing in this solution.""The control room is its worst feature. It can be laggy, and it is not as user-friendly. We're with staying Blue Prism, but we're moving it from on-premises to Microsoft cloud for cost savings. We looked into Blue Prism cloud. It has a lot of features, but it comes with a lot of costs. Right now, we have six spots, and we're only at 13% utilization. The cost didn't really weigh out for us for moving to Blue Prism cloud, but on-premises, it is working for what we need."

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"We're based in Thailand, but the documentation is not in Thai, which makes it difficult for us. If they could translate all of their documentation into our language, we'd be very grateful.""Stability could be better.""The time it takes for approvals, and risk analysis could be faster.""This RPA should be under the umbrella of BPM. This is what the future should be.""IBM should provide specific solutions for specific problems, like templates for invoicing processes, or general templates for creating efficient processes."

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Pricing and Cost Advice
  • "The pricing is really good for an enterprise-level solution. It's quite scalable and it's quite comparable with the market."
  • "Our licensing fees are approximately $5,000 USD per year."
  • "The licensing fees are low compared to other tools."
  • "Blue Prism is less expensive than some of the other RPA solutions."
  • "We have a three-year contract that is paid on a yearly basis."
  • "With Blue Prism, there are no additional fees"
  • "Blue Prism has a really simple licensing model, where the licenses are not confusing and there are no hidden costs the way there are in UiPath."
  • "Blue Prism is quite costly."
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  • "IBM licensing is annual and based on Virtual Processor Cores (VPC). This provides flexibility as part of the containerization environment."
  • More IBM Robotic Process Automation (RPA) Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    Hello Netanya, it depends on your needs and your expertise.  In my humble opinion you can start a big RPA project implementation with Blue Prism which is stable and mature software, in order to… more »
    Top Answer: 
    I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees and left in 2019 when there were 3K+. I'm a big believer in the product, leadership… more »
    Top Answer: 
    IBM Robotic Process Automation is very easy to use.
    Top Answer: 
    Stability could be better. It also gets difficult with every new version of Java or every new version of Windows.
    Top Answer: 
    We use RPA to test mainframe solutions because they never change.
    Ranking
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    32,698
    Comparisons
    15,917
    Reviews
    42
    Average Words per Review
    640
    Rating
    7.5
    Views
    3,737
    Comparisons
    2,733
    Reviews
    4
    Average Words per Review
    622
    Rating
    8.5
    Comparisons
    Also Known As
    IBM RPA
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    Overview

    Blue Prism is an intelligent, business-developed, no-code automation platform for SaaS deployments as well as for on-premises, public cloud, multi-cloud, and hybrid environments. Unlike other automation technology, Blue Prism combines robotic process automation with expanded artificial intelligence and cognitive capabilities. Blue Prism gives users instant access to the tools you need for building and delegating automations, as well as a digital workforce that is already AI-equipped.

    With Blue Prism’s code-free RPA, deployed through use of their Robotic Operating Model, your business can scale efficiently, improve customer satisfaction, reduce costs, and augment its talent to take on new responsibilities. Blue Prism helps to accelerate operational agility and efficiency by making it easy to automate the most important processes. Allocating everyday tasks to your Digital Workforce gives you immediate increased capacity and allows your teams to focus on their strategic goals. In addition, it delivers a return on investment, increases efficiency gains, and can even introduce new revenue streams.

    “Workforce of the Future”

    Blue Prism’s all-in-one intelligent automation platform consists of:

    • Design Studio with drag-and-drop process automation building, reusable “objects” across your business, and updates to objects and processes saved throughout the process library.
    • Control Room where you can assign processes to digital workers, scale digital worker and task volume ondemand, and gain real-time transparency of process proficiencies.
    • Digital Workforce of autonomous software robots that can learn and mimic business processes like humans and are equipped with six intelligent automation skills:
      1. Knowledge and Insight - The ability to harvest, understand, and deliver insights from multiple disparate data sources.
      2. Visual Perception - The ability to read, understand, and contextualize visual information.
      3. Learning - The ability to derive contextual meaning and adapt to evolving process patterns.
      4. Planning and Sequencing - The ability to optimize workloads and identify opportunities for better outcomes.
      5. Problem-solving - The ability to autonomously solve system, logic, and business problems.
      6. Collaboration - The ability to seamlessly work with both people and systems.

    Reviews from Real Users

    Blue Prism stands out for its enterprise-level functionality, which is why many companies choose it over its competitors. IT Central Station users note that the solution is easy to use, stable, and robust scalability-wise. The security is also top-notch. One user pointed out that "One of the most powerful features in Blue Prism is exception handling. It's one of the features that really differentiates it from other platforms." Blue Prism helps businesses with everything from compliance to quality control and error-avoidance.

    IBM Robotic Process Automation with Automation Anywhere enables you to automate the highly repetitive tasks normally performed by humans with robotic process automation (RPA) so you can boost employee productivity and allow employees to focus on higher-value knowledge work. The RPA solution from IBM includes market-leading RPA technology from Automation Anywhere, Inc. that is pre-integrated with IBM Business Process Manager Express, which allows organizations to orchestrate and manage multiple RPA bots, and better handle business process exceptions.

    Offer
    Learn more about Blue Prism
    Learn more about IBM Robotic Process Automation (RPA)
    Sample Customers
    Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover
    The Hanover Insurance Group
    Top Industries
    REVIEWERS
    Financial Services Firm17%
    Computer Software Company17%
    Energy/Utilities Company10%
    Comms Service Provider7%
    VISITORS READING REVIEWS
    Computer Software Company28%
    Comms Service Provider19%
    Financial Services Firm10%
    Energy/Utilities Company6%
    VISITORS READING REVIEWS
    Computer Software Company32%
    Comms Service Provider25%
    Financial Services Firm7%
    Government6%
    Company Size
    REVIEWERS
    Small Business17%
    Midsize Enterprise6%
    Large Enterprise77%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise17%
    Large Enterprise67%
    REVIEWERS
    Small Business25%
    Midsize Enterprise8%
    Large Enterprise67%
    Find out what your peers are saying about Blue Prism vs. IBM Robotic Process Automation (RPA) and other solutions. Updated: January 2022.
    564,729 professionals have used our research since 2012.

    Blue Prism is ranked 4th in Robotic Process Automation (RPA) with 45 reviews while IBM Robotic Process Automation (RPA) is ranked 17th in Robotic Process Automation (RPA) with 5 reviews. Blue Prism is rated 7.6, while IBM Robotic Process Automation (RPA) is rated 8.6. The top reviewer of Blue Prism writes "Helps us with quality-control, compliance, error-avoidance, and time-savings". On the other hand, the top reviewer of IBM Robotic Process Automation (RPA) writes "Once you have automated a business process it offers a readily available workflow ". Blue Prism is most compared with UiPath, Microsoft Power Automate, Automation Anywhere (AA), Pega Robotic Process Automation and EdgeVerve AssistEdge RPA, whereas IBM Robotic Process Automation (RPA) is most compared with UiPath, Automation Anywhere (AA), Microsoft Power Automate, WinAutomation by Softomotive and Kryon RPA. See our Blue Prism vs. IBM Robotic Process Automation (RPA) report.

    See our list of best Robotic Process Automation (RPA) vendors.

    We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.