Blue Prism and IBM Robotic Process Automation compete in the field of robotic process automation. Blue Prism appears to have the upper hand in process customization and management, while IBM RPA is noted for its cost-effectiveness and ease of use.
Features: Blue Prism is renowned for robust exception handling, comprehensive control room functionalities, and its ability to manage complex business processes with ease. Its Visual Basic Objects feature enhances process customization. IBM RPA stands out with its less complex pricing structure, user-friendly interface, and effective bundling options, making it cost-effective overall.
Room for Improvement: Blue Prism users suggest enhancements in AI capabilities, better attended automation, improved cloud service integration, and addressing cognitive learning issues. IBM RPA could focus on quicker customer support responses and better third-party system integration to increase its flexibility and usability.
Ease of Deployment and Customer Service: Blue Prism offers versatile deployment, including on-premises, public cloud, and hybrid solutions but receives mixed reviews on customer support responsiveness. IBM RPA matches this deployment flexibility. However, customer service is also critiqued for promptness, despite its focus on user-centric designs and integration ease.
Pricing and ROI: Blue Prism tends to be more expensive, with costs involving both licensing and necessary infrastructure. It is often seen as straightforward but high-priced. In contrast, IBM RPA offers annual licensing with a focus on Virtual Processor Cores, resulting in better flexibility and lower costs. Both platforms deliver significant ROI, but Blue Prism's high initial investment is a key consideration for buyers.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
It has reduced our expenditures in terms of purchasing more products and employing more technicians.
We paid back within less than six months, and our cost for Blue Prism hasn't changed for the last 10 years.
My customers have seen high ROI with IBM Robotic Process Automation (RPA) because it has a lower cost than other vendors.
They don't always understand the processes I'm trying to implement.
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
They are very responsive and have been able to resolve any issues I have encountered.
If we need to learn something about fixing a problem, improving a solution structure, they have something called knowledge management hours, where we can tap into their expertise to improve our processes or find different ways to build our solutions.
They need to improve their support by having more experienced level one support.
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
The solution is very scalable because it's supported by Cloud Pak for Automation, allowing scaling with other solutions or independently.
I would rate the scalability of IBM Robotic Process Automation (RPA) as eight on a scale of one to ten.
It has very robust features, and it is not prone to instability.
The stability of Fortra's Automate is excellent.
IBM Robotic Process Automation (RPA) has been running smoothly for four years without any errors, which indicates a high level of stability.
I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial.
Integration with Amazon S3 is somewhat lacking.
I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning.
I would like to see the interface of Blue Prism refreshed.
To improve IBM Robotic Process Automation (RPA) for the next release, there should be more integration with external systems, and more integration with IBM's data and AI platforms is needed.
Competitors are often more expensive than Automate.
It offered what we wanted at a good, competitive price.
It does a lot but also costs a lot.
They don't charge per user or per environment, so you get everything you need included at one fixed cost.
The pricing of IBM Robotic Process Automation (RPA) is an area that could be improved.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
I find the ease of use from a programming perspective very valuable.
The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities.
The ability to scale quickly is also valuable, and their support is good in general.
We haven't encountered any errors in the last four years, which speaks to its reliability.
The analytics and reporting tools in IBM Robotic Process Automation (RPA) are the best compared to all other RPAs because all other RPAs only use dashboards while IBM is the only one to have a reporting tool that includes dashboards.
Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.
Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.
What are Automate's Key Features?In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.
Blue Prism is an intelligent, business-developed, no-code automation platform for SaaS deployments as well as for on-premises, public cloud, multi-cloud, and hybrid environments. Unlike other automation technology, Blue Prism combines robotic process automation with expanded artificial intelligence and cognitive capabilities. Blue Prism gives users instant access to the tools you need for building and delegating automations, as well as a digital workforce that is already AI-equipped.
With Blue Prism’s code-free RPA, deployed through use of their Robotic Operating Model, your business can scale efficiently, improve customer satisfaction, reduce costs, and augment its talent to take on new responsibilities. Blue Prism helps to accelerate operational agility and efficiency by making it easy to automate the most important processes. Allocating everyday tasks to your Digital Workforce gives you immediate increased capacity and allows your teams to focus on their strategic goals. In addition, it delivers a return on investment, increases efficiency gains, and can even introduce new revenue streams.
“Workforce of the Future”
Blue Prism’s all-in-one intelligent automation platform consists of:
Reviews from Real Users
Blue Prism stands out for its enterprise-level functionality, which is why many companies choose it over its competitors. PeerSpot users note that the solution is easy to use, stable, and robust scalability-wise. The security is also top-notch. One user pointed out that "One of the most powerful features in Blue Prism is exception handling. It's one of the features that really differentiates it from other platforms." Blue Prism helps businesses with everything from compliance to quality control and error-avoidance.
IBM Robotic Process Automation (RPA) is a technology that encompasses the use of smart robots in any process requiring efficiency, consistency and speed, with no risk of mistakes. In a nutshell, RPA simulates a human user working.
Today, it is possible to automate processes through the use of digital robots, or bots, which execute pre-programed, repetitive tasks in a safe and mistake free manner. There are literally thousands of opportunities for Robotic Process Automation to make an impact on your organization today, including: automatic invoice emission, system integration, information reconciliation, report generation, intelligent email management to lead generation, and many others.
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