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Hyland RPA vs IBM Robotic Process Automation (RPA) comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Robotic Process Automation (RPA)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
662
Ranking in other categories
Business Process Management (BPM) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
Hyland RPA
Ranking in Robotic Process Automation (RPA)
39th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
1
Ranking in other categories
Business Orchestration and Automation Technologies (38th)
IBM Robotic Process Automat...
Ranking in Robotic Process Automation (RPA)
7th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 5.4%, down from 9.4% compared to the previous year. The mindshare of Hyland RPA is 1.2%, up from 0.3% compared to the previous year. The mindshare of IBM Robotic Process Automation (RPA) is 2.0%, down from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere5.4%
IBM Robotic Process Automation (RPA)2.0%
Hyland RPA1.2%
Other91.4%
Robotic Process Automation (RPA)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
reviewer1638135 - PeerSpot reviewer
Works at a tech services company with 201-500 employees
A scalable solution which is easy to install and use
I do not use the solution personally as I am not the end-user. It is merely one of the solutions that we offer to our customers. We act as consultants, solution providers. We have around 60 customers who are using the solution. I would, for sure, recommend the solution to others. I consider the profile of the project to be quite good at the moment. I rate Another Monday as a nine out of ten.
MA
Business Solutions Manager at valleysoft
Has improved analytics and reporting but needs better integration and support
To improve IBM Robotic Process Automation (RPA) for the next release, there should be more integration with external systems, and more integration with IBM's data and AI platforms is needed. There is an AI part in IBM Robotic Process Automation (RPA) for Machine Learning, but IBM has another platform specifically for data and AI, which is integrated right now. More features are hoped for in the future.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"As we were closing our fiscal year, we had this huge backlog that we needed to clean up. The business was preparing to hire 12 people to do that, and even though they were not sure they could handle it, we built the process to extract and do the entire process just in two weeks. We were able with a single person to clean the entire backlog, which gave us huge benefits."
"We have the MetaBot feature, which is valuable because we can read reusable components in the MetaBot, then use them as a framework."
"The CyberArk integration and setup are really amazing and it helps us to win deals for new projects."
"Automation Anywhere's support has been great since we signed up for gold support last year."
"The best feature of AA is the scheduling and the triggering..."
"Automation Anywhere IQ Bot is very strong in comparison to other vendors because Automation introduced this intelligent document processing product a long time ago, which is one of its unique features."
"It is easy to learn and easy to deploy. That is the best part compared to the other RPA solutions available in the market. Automation Anywhere is easier than UiPath and Blue Prism."
"Because of this product's features, I would rate Automation Anywhere as a game changer."
"The initial setup is very quick."
"The solution is very easy to use."
"The solution is very user-friendly."
"No other solution I have seen can provide this level of flexibility."
"We are aiming, by the end of the year, to record about $10,000,000 in savings just by automating the processes that we have identified so far."
"The quality is great! It's very strong and has a very strong platform."
"The solution's ease of use is its most valuable aspect."
"Put IBM on top of your list because we have done the analysis."
"One of the most impactful features of IBM Robotic Process Automation (RPA) has been its one-time setup capability."
"The initial setup is straightforward."
 

Cons

"Now, it is a big complex to download the product and install it, then again to install the patches. So, it takes a lot of time to download it."
"Automation Anywhere could improve its integration with Python and other programming languages."
"IQ Bot is pretty good, but we can only run a maximum 150 documents."
"I just came to understand that there is a cloud attached to it. I would like to see how the cloud is going to work, because every application is coming out with a cloud version. If you are not on-premise, then you will need to have Citrix automation."
"Migration is a little challenging since it requires direct integration with DB, credential vault and all that."
"I would like to see GitHub or GitLab integration in the next version."
"One way Automation Anywhere can be improved is in ticketing."
"I have noticed that after the bots have been delivered to run in a production environment, there are issues in terms of quality and performance."
"The solution should come with language customization, which would simplify its use for our customers."
"I would like it to do pretty much everything out-of-the-box without any need for any customization. However, that is not the case right now. We absolutely have to do some amount of customization with the solution in order to use it out-of-the-box as-is."
"There are certain limitations in the solution for screen reading."
"We're based in Thailand, but the documentation is not in Thai, which makes it difficult for us. If they could translate all of their documentation into our language, we'd be very grateful."
"The time it takes for approvals, and risk analysis could be faster."
"I would like to have more flexibility in connecting the platform with third-party systems."
"We would like more focus on understanding AI and how it can be used to manage exception handling."
"I would like to improve the efficiency of this solution and the Surface Level Agreement."
"Needs better integration with artificial intelligence or with machine-learning."
 

Pricing and Cost Advice

"Annually, we are paying almost one million reais."
"It depends. For example, for my group, we are centralizing the infrastructure in Paris. Our contract is signed with Automation Anywhere in France. The currency and the pricing of Automation Anywhere in France can appear beneficial and interesting for Germany and Scandinavian countries, but when we share our infra and are internally charging other countries such as Poland, Brazil, or some other country with a lower currency value as compared to Euro, it becomes less beneficial. They would prefer to sign the contract directly with Automation Anywhere because they will benefit from a price that is as per their local market."
"We have saved customers 400% in terms of time saved by implementing this product."
"Initially, they charged a premium, but now the rest of the vendors have increased their overall pricing and Automation Anywhere is not that high at this time. It's pretty viable."
"It is expensive. Automation Anywhere has reduced the price slightly, as we have grown. However, the price is still excessive enough that we are engaged in PoCs on other tools."
"It is not too expensive, but there are many tools available in the market that can provide the same functionality at a cheaper price."
"Our costs are approximately between $5,000 to $10,000 per license."
"Talk to your manager and try to procure an automation license for training. This will allow you to train people, so you can move to automation."
"There is no licensing fee for our customers."
"IBM RPA is cheaper than other tools."
"The pricing is reasonable for this solution."
"There is a free trial for one month, so you can use it to run your payloads or proof of concept. After that, you can pay for the license on a monthly or annual basis."
"IBM licensing is annual and based on Virtual Processor Cores (VPC). This provides flexibility as part of the containerization environment."
"The product is reasonably priced compared to other tools."
"I rate the pricing ten out of ten. So, the pricing is very good for me."
"The pricing is reasonable."
"The product has a yearly licensing fee."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
11%
Manufacturing Company
11%
Outsourcing Company
10%
Manufacturing Company
16%
Financial Services Firm
14%
Comms Service Provider
13%
Media Company
11%
Computer Software Company
11%
Construction Company
10%
Financial Services Firm
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise81
Large Enterprise558
No data available
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Ask a question
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What needs improvement with IBM Robotic Process Automation (RPA)?
To improve IBM Robotic Process Automation (RPA) for the next release, there should be more integration with external ...
What is your primary use case for IBM Robotic Process Automation (RPA)?
My customers' main use cases for IBM Robotic Process Automation (RPA) are especially in the banking industry, particu...
What advice do you have for others considering IBM Robotic Process Automation (RPA)?
I recommend starting with the Academy to check the features and compare them with other competitors to choose the bes...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Another Monday
IBM RPA
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
ING, Vodafone, T-Mobile, Billbox
The Hanover Insurance Group
Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: July 2026.
909,099 professionals have used our research since 2012.