We performed a comparison between IBM Robotic Process Automation (RPA) and SAP Intelligent RPA based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is scalability."
"IBM Robotic Process Automation has greatly improved the organization by improving the speed of performance, as the speed of the robot is estimated to be 20 times faster than the human being."
"It is easy to use. We have enabled our resources who don't have a background in automation to be certified and trained, then implement this product within a very short period of time, as it is very user-friendly."
"Integrating the tool with SAP, EBS, or other ERPs is easy."
"The most valuable feature is the ability to automate mundane tasks. This improves efficiency, reliability, etc. You can form critical operations which can be highly automated."
"The solution is very user-friendly."
"The good stuff about IBM is the fact that it's very easy to use, there are very nice and smart AI tools within the licensing that you don't have to pay any access. Moreover, it's more precise and more secure."
"IBM RPA helped us resolve a lot of difficult cases we could not resolve using other solutions."
"The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need."
"Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support."
"The standout features of SAP Intelligent RPA are its flexibility and integration capabilities."
"Contextor is a good solution for a Citrix environment. It's the first with this tool. Other tools provide the same functionality, but not with the Citrix environment."
"It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise."
"Scalability is fine. It is pretty nice."
"The initial setup of SAP Contextor is easy."
"The scalability of the solution can be challenging."
"I would like to improve the efficiency of this solution and the Surface Level Agreement."
"The product's document readers must be improved to capture the data well."
"Extensibility is the key, especially in terms of the Recorders feature that we have. That should be browser independent. Enhance it because some people have Chrome, some have Internet Explorer, etc. Also, integration with PDFs: Not just the ability to read information from PDFs but the ability to write information from PDFs, make it secure, sign it, etc. Finally, if they can allow a token exchange inside the tool itself, that would help."
"The time it takes for approvals, and risk analysis could be faster."
"We're based in Thailand, but the documentation is not in Thai, which makes it difficult for us. If they could translate all of their documentation into our language, we'd be very grateful."
"We are looking to see how it can connect with various interfaces seamlessly, through APIs."
"IBM Robotic Process Automation should be more stable."
"SAP Contextor could improve by automating some processes."
"I found that the SAP scripting of a program is easier than SAP Contextor."
"The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it."
"One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing."
"I would like to see a better capacity for unstructured data, for example, PDF, or text within images."
"For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process."
"There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful."
More IBM Robotic Process Automation (RPA) Pricing and Cost Advice →
IBM Robotic Process Automation (RPA) is ranked 6th in Robotic Process Automation (RPA) with 23 reviews while SAP Intelligent RPA is ranked 18th in Robotic Process Automation (RPA) with 7 reviews. IBM Robotic Process Automation (RPA) is rated 8.2, while SAP Intelligent RPA is rated 7.2. The top reviewer of IBM Robotic Process Automation (RPA) writes "User-friendly interface and good stability". On the other hand, the top reviewer of SAP Intelligent RPA writes "Enhanced streamlining and optimization of the business processes with reduced operational costs, improved data accuracy, and increased overall productivity". IBM Robotic Process Automation (RPA) is most compared with UiPath, Microsoft Power Automate, Automation Anywhere (AA), Blue Prism and IPsoft 1RPA, whereas SAP Intelligent RPA is most compared with UiPath, Automation Anywhere (AA), Microsoft Power Automate, Blue Prism Cloud and ABBYY Vantage. See our IBM Robotic Process Automation (RPA) vs. SAP Intelligent RPA report.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
