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IBM Robotic Process Automation (RPA) vs Microsoft Power Automate comparison

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IBM Robotic Process Automation (RPA) vs. Microsoft Power Automate
May 2022
Find out what your peers are saying about IBM Robotic Process Automation (RPA) vs. Microsoft Power Automate and other solutions. Updated: May 2022.
598,116 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It's a pretty robust product.""The solution is stable, we have not had any glitches or problems.""The most valuable features are the Excel activities. It has a number of Excel activities that are quite reliable.""WorkFusion helps by speeding up processes. The process takes time. It has business costs associated because there are people waiting to take the next steps in the process. The end result of waiting, whether it is an internal or external team, is that they are delayed. Therefore, it helps us in speeding up business processes and improving employee morale, as people don't have to do repetitive work anymore.""WorkFusion's RPA Express's ability to scale across multiple geographies with limited impact on additional IT Hardware requirements. This has enabled the scaling of Robotics capabilities and solutions across all our entities.""The document processing engine is good. We're extracting around 70 data points from a given document, and we have an automated extraction rate of 80 percent for those fields.""It really does help by either freeing up people's time to focus on more value-added tasks or reducing headcount. We generally have other things that we can get people to do, helping make the employees' work more meaningful since they are not having to do the mundane stuff.""Their robots have increased the rate of efficiency by two to five times in our organization. There is still a human element to code out the package running the robots. You can't just click something and have it run. However, once that has been done, you can parallelize it 10 or 100 times in a fairly straightforward manner."

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"IBM Robotic Process Automation has greatly improved the organization by improving the speed of performance, as the speed of the robot is estimated to be 20 times faster than the human being.""If you have a business process, and once you have automated that process, you have a readily available workflow in place.""The solution is scalability.""The quality is great! It's very strong and has a very strong platform.""The solution's ease of use is its most valuable aspect.""I like the integration with Watson and the possibility to have an intelligent reading of all the customers' documents.""IBM Robotic Process Automation is very easy to use."

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"I like Power Automate because it is very easy to use for users who don't have IT knowledge.""The most valuable features of Microsoft Power Automate are the connectors, such as loops, which make things easier.""The most valuable feature of Microsoft Power Automate in the desktop version is web scraping because you can do a lot with it. I work in retail and you can study prices changes, which can give you a lot of information. The solution is no code which is a large advantage.""We have talked to Microsoft. We're a large company and we're talking to Microsoft on a regular basis. We have a partner we talk to when it comes to Automate. We are absolutely satisfied with technical support.""In just in one click, we can see any documentation, etc., that we need. It makes it very easy to navigate.""The initial setup is pretty straightforward.""Its usability is very valuable because it has a quite simple flow. It is very user-friendly. It provides you templates. I started learning with the help of Teams templates, and then I started providing them. It is always good to start with a template so that you understand how it works. Its branches are quite user-friendly. You can put expressions in it. It allows you to link and test the flow so that you can check whether everything is running properly. From a business standpoint, Power Automate is quite good for a non-tech person. It is not like Java, HTML, or C++, which are very developer-driven. Power Automate is a more business-oriented kind of tool.""Technical support is available regionally and it's quite good."

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Cons
"It is complex for enterprise implementation. The solution needs a needs minimum, of 20-22 servers. It's no small task. This is not a straightforward setup. It's a large undertaking and there are many moving parts.""We are having some database issues, but we are addressing them.""We had some issues in the past, but it is fairly stable now. From what I hear, it is more stable in the later versions. With version 10.1.4, there were some issues relating to load distribution. However, it is good now.""So far, we have developed only one automation using machine learning. The results were less than optimal. Part of this could be because of the use case that was selected. Overall, our experience was suboptimal. WorkFusion was an outstanding partner in terms of providing their experts for free to help us on that particular use case, but we still have a lot of things to figure out in terms of how to use its machine learning capability.""There is enhanced functionality I would like to see, things that would further enhance the user experience, deliver greater efficiencies, and further mitigate risk.""I would like it if they provided a more detailed roadmap in terms of where they are going with the product. As we are trying to make decisions about the things that we are going to do to try to augment our capabilities, we could know whether they are thinking about the same things or not.""The product needs to be "simple and easy" to use. A good example of this is the use of Python code to perform automations. It is free and the skills transfer is able to happen quickly and the operation and initiation of the completed automation is easy to execute.""We have executed our robots thousands of times in our enterprise environment. However, in an enterprise environment, WorkFusion has performance problems. It is slow in production."

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"IBM should provide specific solutions for specific problems, like templates for invoicing processes, or general templates for creating efficient processes.""We're based in Thailand, but the documentation is not in Thai, which makes it difficult for us. If they could translate all of their documentation into our language, we'd be very grateful.""The time it takes for approvals, and risk analysis could be faster.""IBM Robotic Process Automation should be more stable.""Stability could be better.""We would like a decreased need for customer support.""This RPA should be under the umbrella of BPM. This is what the future should be."

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"There are some bugs or intermittent behavior in the Excel activities that require using workarounds.""It would be good to have some kind of on-premises solution for BPMN users, but I don't think Microsoft will ever go back to the on-premises solution. They all train their clients to use their online services. It is easy, but it doesn't follow the industry-wide standards. I can only use the processes that Microsoft gives us. I can't map a business process by using other standards or notations, such as Business Process Management (BPM). I have to use whatever Microsoft gives us. I would like to have support for some standards because if we decide to use another BPM tomorrow, we will have to remap everything in notation to transfer from this solution. This is the only block or obstacle that I see in using this solution. It is closed in its infrastructure.""Microsoft Power Automate could improve by adding more features to the free version it would be good because there are many features that you have to pay for. There are some functions that IT personnel, like myself, have a difficult time using and could be made more user-friendly.""Looping can be a bit tricky.""I would like more integration with other tools. It integrates well with Microsoft products, but there should be more integration with other platforms and tools, such as chatbots.""From an improvement perspective, Microsoft just needs to make sure that they have a real enterprise RPA tool. PowerApps and Power Automate are still not at the level of UiPath and Automation Anywhere. It could be because Automation Anywhere and UiPath have been in the market for quite some time. It's just about Microsoft increasing their focus in terms of product reviews and development and making them competitive products that one can consider at an enterprise level. Right now, their use cases are limited as compared to what one would consider doing with UiPath and Automation Anywhere.""If someone was just about to start using it, it would be better if it was a bit more user-friendly in terms of understanding function references. I come from a bit of development background. To me, it all makes quite a lot of sense, but someone using it for the first time would probably battle understanding how the functions work. This might be something they could improve on. It would be really useful if it could publish data to Power BI. We like to use Power BI for our reporting, but we can't directly integrate the data across. If there was a way to automate the collection of the data and push it straight into the Power BI platform, it would be quite useful.""During their merger, some key functions were eliminated which no longer allows it to run independently from the cloud as a standalone for other companies. For example, options to schedule and trigger have been removed. It would be nice to have these capabilities back. The flow and the connectivity between databases and so on is a bit complex as well."

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Pricing and Cost Advice
  • "They have a very expensive license compared to any other automation tool. For instance, at $50,000 - $60,000, you can bring in an Automation Anywhere solution. For this solution, you need at least $250,000 to get something going."
  • "It is not the most expensive solution, but it is also not the cheapest."
  • "I can't speak to pricing. It's a contract signed by upper management."
  • "We are on an annual contract to use the solution."
  • "My client is using RPA Express, which is available for them to use free of charge."
  • "One upgrade took a year to do, from the first server being built to the last bot being migrated. This was because we had to migrate all our existing bots. This is the same process and time frame that we are expecting towards the upcoming upgrade. I will end up spending half a million dollars to do an upgrade."
  • "The solution was not the cheapest, but it was also not the most expensive. Workfusion was very open to negotiating pricing and to working within the objectives of our firm."
  • "As a first-time customer who wants to engage with WorkFusion, not working for my company, then I would want to do a PoC. The cost is prohibitive because they will ask me to get infrastructure with six or seven servers. Then, you must buy a WorkFusion license to do a PoC, which is expensive. I would then have to set up a team to build the PoC and see the benefits. That is very prohibitive."
  • More WorkFusion Pricing and Cost Advice →

  • "IBM licensing is annual and based on Virtual Processor Cores (VPC). This provides flexibility as part of the containerization environment."
  • "The license is paid annually."
  • More IBM Robotic Process Automation (RPA) Pricing and Cost Advice →

  • "There are many different ways to license it."
  • "This solution can save money when used for simple tasks specifically using only Microsoft products."
  • "There is zero licensing cost. It comes with our Microsoft Office subscription."
  • "I don't deal with the financial side. I know that we pay for a per-user license. It is probably less than $20 a user, but I am not sure about the exact figures."
  • "I am not aware of the recent pricing model, but during the time that I was using this solution is was reasonable."
  • "It is free with Office 365 subscription."
  • "The licensing cost for us at this time is between $8 and $20 per user, per month."
  • "It's more fragmented licensing, where every little thing that you add, you get an extra license cost."
  • More Microsoft Power Automate Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    A helpful feature is the analytics capability within WorkFusion. The analytics dashboards, i.e., their Tableau… more »
    Top Answer: 
    The pricing is high. They should have a better pricing structure. It was not easy for me to try out WorkFusion… more »
    Top Answer: 
    It is difficult for non-technical users to use WorkFusion. If we really want to build automation, we definitely need… more »
    Top Answer: 
    Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌is‌… more »
    Top Answer: 
    ‌Neither‌ ‌solution‌ ‌requires‌ ‌any‌ ‌coding‌ ‌experience,‌ ‌and‌ ‌both‌ ‌are‌ ‌easy‌ ‌to‌ ‌use‌ ‌and‌ ‌have‌ ‌great‌… more »
    Top Answer: 
    Hello Netanya, it depends on your needs and your expertise.  In my humble opinion you can start a big RPA project… more »
    Comparisons
    Also Known As
    IBM RPA
    Power Automate, Microsoft Flow, MS Power Automate
    Learn More
    Overview

    Enterprises in regulated industries, such as banking, financial services, and healthcare, leverage WorkFusion's Intelligent Automation platform to multiply operational capacity and streamline data- and document-intensive processes. As the only automation software provider with deep vertical expertise, WorkFusion offers pre-built solutions for your mission-critical processes, such as customer lifecycle management, insurance claims processing, or patient record management. Because of advanced AI and ML technologies including AutoML, Continuous Learning, Differential Privacy, and Federated Learning, WorkFusion’s solutions yield 95%+ out-of-the-box automation rates for various document types, including fully unstructured sources such as emails or news articles. 

    WorkFusion has been recognized as a Leader in both RPA and Intelligent Document Processing categories and has received the highest ranking for the "Augment Knowledge Workers" and "Document Processing" use cases by Gartner Critical Capabilities assessment.

    IBM Robotic Process Automation with Automation Anywhere enables you to automate the highly repetitive tasks normally performed by humans with robotic process automation (RPA) so you can boost employee productivity and allow employees to focus on higher-value knowledge work. The RPA solution from IBM includes market-leading RPA technology from Automation Anywhere, Inc. that is pre-integrated with IBM Business Process Manager Express, which allows organizations to orchestrate and manage multiple RPA bots, and better handle business process exceptions.

    Microsoft Flow is now Power Automate—a versatile automation platform that integrates seamlessly with hundreds of apps and services.

    Offer
    Learn more about WorkFusion
    Learn more about IBM Robotic Process Automation (RPA)
    Learn more about Microsoft Power Automate
    Sample Customers
    Deutsche Bank, Scotiabank, Bank of Montreal, LPL Financial, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial  
    The Hanover Insurance Group
    SNCF, Air France, Avanade
    Top Industries
    REVIEWERS
    Financial Services Firm50%
    Computer Software Company22%
    Recreational Facilities/Services Company6%
    Comms Service Provider6%
    VISITORS READING REVIEWS
    Computer Software Company24%
    Comms Service Provider19%
    Financial Services Firm12%
    Insurance Company5%
    VISITORS READING REVIEWS
    Computer Software Company30%
    Comms Service Provider26%
    Financial Services Firm7%
    Government6%
    REVIEWERS
    Manufacturing Company16%
    Computer Software Company13%
    Financial Services Firm13%
    Government9%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Comms Service Provider20%
    Financial Services Firm8%
    Manufacturing Company6%
    Company Size
    REVIEWERS
    Small Business33%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise13%
    Large Enterprise67%
    REVIEWERS
    Small Business36%
    Midsize Enterprise7%
    Large Enterprise57%
    REVIEWERS
    Small Business31%
    Midsize Enterprise14%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise11%
    Large Enterprise70%
    Buyer's Guide
    IBM Robotic Process Automation (RPA) vs. Microsoft Power Automate
    May 2022
    Find out what your peers are saying about IBM Robotic Process Automation (RPA) vs. Microsoft Power Automate and other solutions. Updated: May 2022.
    598,116 professionals have used our research since 2012.

    IBM Robotic Process Automation (RPA) is ranked 10th in Robotic Process Automation (RPA) with 7 reviews while Microsoft Power Automate is ranked 3rd in Robotic Process Automation (RPA) with 68 reviews. IBM Robotic Process Automation (RPA) is rated 8.6, while Microsoft Power Automate is rated 7.6. The top reviewer of IBM Robotic Process Automation (RPA) writes "Once you have automated a business process it offers a readily available workflow ". On the other hand, the top reviewer of Microsoft Power Automate writes "Very user-friendly and easy to use but requires better user training at first". IBM Robotic Process Automation (RPA) is most compared with UiPath, Automation Anywhere (AA), Blue Prism, Kryon RPA and Pega Robotic Process Automation, whereas Microsoft Power Automate is most compared with UiPath, Automation Anywhere (AA), Blue Prism, WinAutomation by Softomotive and VisualCron. See our IBM Robotic Process Automation (RPA) vs. Microsoft Power Automate report.

    See our list of best Robotic Process Automation (RPA) vendors.

    We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.