"It's a pretty robust product."
"The solution is stable, we have not had any glitches or problems."
"The most valuable features are the Excel activities. It has a number of Excel activities that are quite reliable."
"WorkFusion helps by speeding up processes. The process takes time. It has business costs associated because there are people waiting to take the next steps in the process. The end result of waiting, whether it is an internal or external team, is that they are delayed. Therefore, it helps us in speeding up business processes and improving employee morale, as people don't have to do repetitive work anymore."
"WorkFusion's RPA Express's ability to scale across multiple geographies with limited impact on additional IT Hardware requirements. This has enabled the scaling of Robotics capabilities and solutions across all our entities."
"The document processing engine is good. We're extracting around 70 data points from a given document, and we have an automated extraction rate of 80 percent for those fields."
"It really does help by either freeing up people's time to focus on more value-added tasks or reducing headcount. We generally have other things that we can get people to do, helping make the employees' work more meaningful since they are not having to do the mundane stuff."
"Their robots have increased the rate of efficiency by two to five times in our organization. There is still a human element to code out the package running the robots. You can't just click something and have it run. However, once that has been done, you can parallelize it 10 or 100 times in a fairly straightforward manner."
"IBM Robotic Process Automation has greatly improved the organization by improving the speed of performance, as the speed of the robot is estimated to be 20 times faster than the human being."
"If you have a business process, and once you have automated that process, you have a readily available workflow in place."
"The solution is scalability."
"The quality is great! It's very strong and has a very strong platform."
"The solution's ease of use is its most valuable aspect."
"I like the integration with Watson and the possibility to have an intelligent reading of all the customers' documents."
"IBM Robotic Process Automation is very easy to use."
"I like Power Automate because it is very easy to use for users who don't have IT knowledge."
"The most valuable features of Microsoft Power Automate are the connectors, such as loops, which make things easier."
"The most valuable feature of Microsoft Power Automate in the desktop version is web scraping because you can do a lot with it. I work in retail and you can study prices changes, which can give you a lot of information. The solution is no code which is a large advantage."
"We have talked to Microsoft. We're a large company and we're talking to Microsoft on a regular basis. We have a partner we talk to when it comes to Automate. We are absolutely satisfied with technical support."
"In just in one click, we can see any documentation, etc., that we need. It makes it very easy to navigate."
"The initial setup is pretty straightforward."
"Its usability is very valuable because it has a quite simple flow. It is very user-friendly. It provides you templates. I started learning with the help of Teams templates, and then I started providing them. It is always good to start with a template so that you understand how it works. Its branches are quite user-friendly. You can put expressions in it. It allows you to link and test the flow so that you can check whether everything is running properly. From a business standpoint, Power Automate is quite good for a non-tech person. It is not like Java, HTML, or C++, which are very developer-driven. Power Automate is a more business-oriented kind of tool."
"Technical support is available regionally and it's quite good."
"It is complex for enterprise implementation. The solution needs a needs minimum, of 20-22 servers. It's no small task. This is not a straightforward setup. It's a large undertaking and there are many moving parts."
"We are having some database issues, but we are addressing them."
"We had some issues in the past, but it is fairly stable now. From what I hear, it is more stable in the later versions. With version 10.1.4, there were some issues relating to load distribution. However, it is good now."
"So far, we have developed only one automation using machine learning. The results were less than optimal. Part of this could be because of the use case that was selected. Overall, our experience was suboptimal. WorkFusion was an outstanding partner in terms of providing their experts for free to help us on that particular use case, but we still have a lot of things to figure out in terms of how to use its machine learning capability."
"There is enhanced functionality I would like to see, things that would further enhance the user experience, deliver greater efficiencies, and further mitigate risk."
"I would like it if they provided a more detailed roadmap in terms of where they are going with the product. As we are trying to make decisions about the things that we are going to do to try to augment our capabilities, we could know whether they are thinking about the same things or not."
"The product needs to be "simple and easy" to use. A good example of this is the use of Python code to perform automations. It is free and the skills transfer is able to happen quickly and the operation and initiation of the completed automation is easy to execute."
"We have executed our robots thousands of times in our enterprise environment. However, in an enterprise environment, WorkFusion has performance problems. It is slow in production."
"IBM should provide specific solutions for specific problems, like templates for invoicing processes, or general templates for creating efficient processes."
"We're based in Thailand, but the documentation is not in Thai, which makes it difficult for us. If they could translate all of their documentation into our language, we'd be very grateful."
"The time it takes for approvals, and risk analysis could be faster."
"IBM Robotic Process Automation should be more stable."
"Stability could be better."
"We would like a decreased need for customer support."
"This RPA should be under the umbrella of BPM. This is what the future should be."
"There are some bugs or intermittent behavior in the Excel activities that require using workarounds."
"It would be good to have some kind of on-premises solution for BPMN users, but I don't think Microsoft will ever go back to the on-premises solution. They all train their clients to use their online services. It is easy, but it doesn't follow the industry-wide standards. I can only use the processes that Microsoft gives us. I can't map a business process by using other standards or notations, such as Business Process Management (BPM). I have to use whatever Microsoft gives us. I would like to have support for some standards because if we decide to use another BPM tomorrow, we will have to remap everything in notation to transfer from this solution. This is the only block or obstacle that I see in using this solution. It is closed in its infrastructure."
"Microsoft Power Automate could improve by adding more features to the free version it would be good because there are many features that you have to pay for. There are some functions that IT personnel, like myself, have a difficult time using and could be made more user-friendly."
"Looping can be a bit tricky."
"I would like more integration with other tools. It integrates well with Microsoft products, but there should be more integration with other platforms and tools, such as chatbots."
"From an improvement perspective, Microsoft just needs to make sure that they have a real enterprise RPA tool. PowerApps and Power Automate are still not at the level of UiPath and Automation Anywhere. It could be because Automation Anywhere and UiPath have been in the market for quite some time. It's just about Microsoft increasing their focus in terms of product reviews and development and making them competitive products that one can consider at an enterprise level. Right now, their use cases are limited as compared to what one would consider doing with UiPath and Automation Anywhere."
"If someone was just about to start using it, it would be better if it was a bit more user-friendly in terms of understanding function references. I come from a bit of development background. To me, it all makes quite a lot of sense, but someone using it for the first time would probably battle understanding how the functions work. This might be something they could improve on. It would be really useful if it could publish data to Power BI. We like to use Power BI for our reporting, but we can't directly integrate the data across. If there was a way to automate the collection of the data and push it straight into the Power BI platform, it would be quite useful."
"During their merger, some key functions were eliminated which no longer allows it to run independently from the cloud as a standalone for other companies. For example, options to schedule and trigger have been removed. It would be nice to have these capabilities back. The flow and the connectivity between databases and so on is a bit complex as well."
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IBM Robotic Process Automation (RPA) is ranked 10th in Robotic Process Automation (RPA) with 7 reviews while Microsoft Power Automate is ranked 3rd in Robotic Process Automation (RPA) with 68 reviews. IBM Robotic Process Automation (RPA) is rated 8.6, while Microsoft Power Automate is rated 7.6. The top reviewer of IBM Robotic Process Automation (RPA) writes "Once you have automated a business process it offers a readily available workflow ". On the other hand, the top reviewer of Microsoft Power Automate writes "Very user-friendly and easy to use but requires better user training at first". IBM Robotic Process Automation (RPA) is most compared with UiPath, Automation Anywhere (AA), Blue Prism, Kryon RPA and Pega Robotic Process Automation, whereas Microsoft Power Automate is most compared with UiPath, Automation Anywhere (AA), Blue Prism, WinAutomation by Softomotive and VisualCron. See our IBM Robotic Process Automation (RPA) vs. Microsoft Power Automate report.
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