IBM Robotic Process Automation (RPA) vs Microsoft Power Automate comparison

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Executive Summary

We performed a comparison between IBM Robotic Process Automation (RPA) and Microsoft Power Automate based on real PeerSpot user reviews.

Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed IBM Robotic Process Automation (RPA) vs. Microsoft Power Automate Report (Updated: January 2023).
670,080 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"IBM Robotic Process Automation is very easy to use.""I like the integration with Watson and the possibility to have an intelligent reading of all the customers' documents.""IBM Robotic Process Automation has greatly improved the organization by improving the speed of performance, as the speed of the robot is estimated to be 20 times faster than the human being.""The solution is scalability."

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"Microsoft Power Automate is very easy to use.""Technical support is available regionally and it's quite good.""So far, the tech support has provided me with good enough support and knowledge.""I like the scalability option and the simplicity, the way we can really use the interface to easily scale up.""Currently, we are mostly using the desktop part of it for data. We are basically extracting the data and then putting it in.""The solution offers a lot of documentation and tutorials for users to learn about various aspects and features.""Overall, it is a great service at the given price. It is very modern, and it integrates in a great way with pretty much anything. It is also fast.""It is quick, so I'm quite happy with it. It is also easy to use."

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Cons
"Stability could be better.""The time it takes for approvals, and risk analysis could be faster.""IBM Robotic Process Automation should be more stable.""We would like a decreased need for customer support."

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"From an improvement perspective, Microsoft just needs to make sure that they have a real enterprise RPA tool. PowerApps and Power Automate are still not at the level of UiPath and Automation Anywhere. It could be because Automation Anywhere and UiPath have been in the market for quite some time. It's just about Microsoft increasing their focus in terms of product reviews and development and making them competitive products that one can consider at an enterprise level. Right now, their use cases are limited as compared to what one would consider doing with UiPath and Automation Anywhere.""The downside is the lack of orchestration and supplemental tools such as capturing existing processes and using them to build out.""I was working on it for around three days and then took a break of about two days. When I went back to it, all of the Excel, and all the Excel functions, just disappeared. Completely vanished. When I looked up the help, it said that sometimes that happens when you're not connected to the internet.""The connectors and the integration capability can be improved. Microsoft RPA is a growing platform, and it is not yet particularly mature.""During their merger, some key functions were eliminated which no longer allows it to run independently from the cloud as a standalone for other companies. For example, options to schedule and trigger have been removed. It would be nice to have these capabilities back. The flow and the connectivity between databases and so on is a bit complex as well.""Power Automate is too complicated - it forces you to go through extra tasks instead of streamlining your workflow.""We need a more powerful desktop option.""They can improve the description of errors and provide more details. Sometimes, when I receive an error, I can't understand what is wrong. It would be useful to have a desktop version to modify or edit workflows. Its scalability can also be better."

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Pricing and Cost Advice
  • "It is free for us. It is embedded directly in the Office package."
  • "We have it on our system. I don't really know if we need a separate license."
  • "Currently, we are using the free license for testing. After everything is done, we'll buy the license."
  • "We are just using the free products at the moment. We are using the ones that come with the license that we have got."
  • "Microsoft Power Automate is expensive. The full license is quite expensive."
  • "It costs us nothing because we use it on the built-in cost that is a part of our existing license for 365. To use it more extensively, there are different pricing models. Its licensing is complex. It is complex to evaluate the cost in advance. As a result, people don't use it because they don't know what overall cost they are going to incur. There are too many criteria to figure out how much it is going to cost you to use the product to its full extent. Its licensing model should be improved, and the pricing should be more visible and transparent."
  • "Its licensing cost is comparatively less as compared to Automation Anywhere. We have bought a two-year license agreement."
  • "It depends and varies a lot according to the licensing terms. There is no cost to maintain if we have less than 10 forms. Microsoft only charges if there are more than 10 forms. So, most of the companies can survive without paying anything extra. It is included in the Office 365 licensing."
  • More Microsoft Power Automate Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:IBM Robotic Process Automation is very easy to use.
    Top Answer:Stability could be better. It also gets difficult with every new version of Java or every new version of Windows.
    Top Answer:We use RPA to test mainframe solutions because they never change.
    Top Answer:Yes, Attended Bots  which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Power Automation they do support this.
    Top Answer:Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌is‌ ‌no‌ ‌coding‌ ‌experience‌ ‌necessary,‌ ‌and‌ ‌appreciate‌ ‌the‌ ‌automated‌… more »
    Top Answer:‌Neither‌ ‌solution‌ ‌requires‌ ‌any‌ ‌coding‌ ‌experience,‌ ‌and‌ ‌both‌ ‌are‌ ‌easy‌ ‌to‌ ‌use‌ ‌and‌ ‌have‌ ‌great‌ ‌drag-and‌ ‌drop‌ ‌functionality.‌ ‌The‌ ‌training‌ ‌and‌ ‌resources‌ ‌for‌ ‌AA‌… more »
    Ranking
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    4,606
    Comparisons
    3,385
    Reviews
    4
    Average Words per Review
    444
    Rating
    8.5
    Views
    45,922
    Comparisons
    28,712
    Reviews
    51
    Average Words per Review
    623
    Rating
    7.6
    Comparisons
    Also Known As
    IBM RPA
    Power Automate, Microsoft Flow, MS Power Automate
    Learn More
    Overview

    IBM Robotic Process Automation (RPA) is a technology that encompasses the use of smart robots in any process requiring efficiency, consistency and speed, with no risk of mistakes. In a nutshell, RPA simulates a human user working.

    Today, it is possible to automate processes through the use of digital robots, or bots, which execute pre-programed, repetitive tasks in a safe and mistake free manner. There are literally thousands of opportunities for Robotic Process Automation to make an impact on your organization today, including: automatic invoice emission, system integration, information reconciliation, report generation, intelligent email management to lead generation, and many others.

    Microsoft Power Automate is an intelligent, cloud-based solution that allows users to boost their productivity by creating automated workflows between multiple services and applications.

    These workflows are used to synchronize files, receive notifications, and retrieve data. The system creates workflows by recording user actions, like mouse clicks, data entry, and keyboard use, which are processed into intelligent, secure workflows.

    Users can easily add intelligence to their workflow automation with AI Builder. AI Builder has a set of AI tools which range from language comprehension to image recognition, as well as hundreds of pre-built connectors and thousands of templates.

    Power Automate utilizes triggers and events to create chain reactions within each workflow so that all manual and repetitive tasks are carried out without any human intervention. The automation of time-consuming manual tasks frees teams up to focus on other strategic opportunities for their organization.

    The workflow creation tool allows users to easily set up custom integrations and processes between Office 365 and third-party applications by using pre-built connectors. These integrations are typically services like data loss prevention and access management services.

    Microsoft Power Automate seamlessly integrates and automates tasks with hundreds of out-of-the-box data sources. Some of the more popular third-party applications include:

    • SharePoint
    • Microsoft BI
    • Microsoft Office
    • Asana
    • Mailchimp
    • Twitter
    • Trello
    • Google Docs
    • Salesforce
    • OneDrive

    Microsoft Power Automate was designed to allow non-technical business users to create their own automated processes with AI builder’s easy-to-use drag-and-drop-based interface, using four different types of automation flows:

    • Cloud flows: Automations that are triggered by a specific event in the cloud or on-premises, such as an email or a social media post related to your organization.
    • Scheduled flows: As soon as a designated time is reached, a scheduled process is triggered and continues to run until it completes all of its assigned scheduled tasks.
    • Desktop flows: This allows users to automate their desktop by recording their screen. The visual flow designer automates mouse and keyboard clicks. Desktop flows can be used for extracting text from files, retrieving files from folders, and more.
    • Business process flows: This automation can be designed in order for employees with different security roles to have a smooth work experience that best suits the tasks they need to perform.

    A few of the major benefits of Microsoft Power Automate include:

    • Automated processes improve workforce productivity and reduce human error.
    • Streamlined repetitive and time-consuming tasks.
    • Constant access to the solution via the mobile app to create, run, and monitor automated workflows from anywhere at any time.

    Reviews from Real Users

    Microsoft Power Automate stands out among its competitors for a number of reasons. Several major ones are its user-friendly interface, its automation capabilities, and its integration options.

    Thiago R., the head of Digital transformation at Zaact, writes, "Workflow management is what clients select the most. It is very intuitive and pretty much drag-and-drop, so we can create escalation, decision flows, and if-else conditions pretty much by dragging and dropping boxes. Even someone who is not technical can develop a workflow for the business."

    Offer
    Learn more about IBM Robotic Process Automation (RPA)
    Learn more about Microsoft Power Automate
    Sample Customers
    The Hanover Insurance Group
    SNCF, Air France, Avanade
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company21%
    Comms Service Provider15%
    Financial Services Firm11%
    Government8%
    REVIEWERS
    Manufacturing Company18%
    Computer Software Company15%
    Financial Services Firm12%
    Government9%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm10%
    Comms Service Provider10%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business36%
    Midsize Enterprise7%
    Large Enterprise57%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise17%
    Large Enterprise63%
    REVIEWERS
    Small Business30%
    Midsize Enterprise14%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise13%
    Large Enterprise69%
    Buyer's Guide
    IBM Robotic Process Automation (RPA) vs. Microsoft Power Automate
    January 2023
    Find out what your peers are saying about IBM Robotic Process Automation (RPA) vs. Microsoft Power Automate and other solutions. Updated: January 2023.
    670,080 professionals have used our research since 2012.

    IBM Robotic Process Automation (RPA) is ranked 16th in Robotic Process Automation (RPA) with 4 reviews while Microsoft Power Automate is ranked 3rd in Robotic Process Automation (RPA) with 47 reviews. IBM Robotic Process Automation (RPA) is rated 8.6, while Microsoft Power Automate is rated 7.6. The top reviewer of IBM Robotic Process Automation (RPA) writes "Low code, good automation, and offers vast learning resources". On the other hand, the top reviewer of Microsoft Power Automate writes "Very user-friendly and easy to use but requires better user training at first". IBM Robotic Process Automation (RPA) is most compared with UiPath, Automation Anywhere (AA), Blue Prism, IBM Datacap and ABBYY Vantage, whereas Microsoft Power Automate is most compared with UiPath, Automation Anywhere (AA), Blue Prism, WinAutomation by Softomotive and Kofax RPA. See our IBM Robotic Process Automation (RPA) vs. Microsoft Power Automate report.

    See our list of best Robotic Process Automation (RPA) vendors.

    We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.