Datamatics TruBot vs IBM Robotic Process Automation (RPA) comparison

Datamatics and IBM are both solutions in the Robotic Process Automation (RPA) category. Datamatics is ranked #31 with an average rating of 7.0, while IBM is ranked #10 with an average rating of 8.0. Datamatics holds a 0.6% mindshare in RPA, compared to IBM’s 3.0% mindshare. Additionally, 100% of Datamatics users are willing to recommend the solution, compared to 88% of IBM users who would recommend it.

Datamatics TruBot

Read 3 Datamatics TruBot reviews

496 Views
471 Comparison Views

100% willing to recommend

IBM Robotic Process Automat...

Read 25 IBM Robotic Process Automation (RPA) reviews

2,021 Views
1,940 Comparison Views

88% willing to recommend

Datamatics TruBot

IBM Robotic Process Automat...

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Executive SummaryUpdated on Dec 4, 2024

IBM Robotic Process Automation and Datamatics TruBot are competing in the RPA market, offering automation solutions for repetitive tasks. Datamatics TruBot seems to have an edge due to its advanced features and cost-effective implementation, appealing to organizations seeking rapid ROI and precision.

Features: IBM RPA is valued for integration capabilities, scalability, and secure platform, catering to enterprises requiring extensive automation. Datamatics TruBot is recognized for intelligent automation features and advanced data processing, targeted at operations needing high precision. The focus on cognitive abilities enhances its technological advancement.

Ease of Deployment and Customer Service: IBM RPA provides straightforward deployment with strong support, offering ease of integration and ongoing assistance. Datamatics TruBot facilitates seamless deployment with dedicated customer support, emphasizing guidance through setup and optimization. Its highly responsive support enhances the deployment experience.

Pricing and ROI: IBM RPA incurs higher initial setup costs, backed by extensive capabilities and scalability, aiding long-term ROI. Datamatics TruBot presents competitive pricing with a quicker path to ROI, attributed to cost-effective implementation and operational cost reduction. Its ability to deliver rapid value appeals to cost-sensitive environments.

To learn more, read our detailed Datamatics TruBot vs. IBM Robotic Process Automation (RPA) Report (Updated: December 2025).

Buyer's Guide

Datamatics TruBot vs. IBM Robotic Process Automation (RPA)

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Datamatics TruBot

Ranking in Robotic Process Automation (RPA)

31st

Average Rating

8.4

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

IBM Robotic Process Automat...

Ranking in Robotic Process Automation (RPA)

10th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Robotic Process Automation (RPA) category, the mindshare of Datamatics TruBot is 0.6%, up from 0.2% compared to the previous year. The mindshare of IBM Robotic Process Automation (RPA) is 3.0%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Market Share Distribution
Product	Market Share (%)
IBM Robotic Process Automation (RPA)	3.0%
Datamatics TruBot	0.6%
Other	96.4%

Robotic Process Automation (RPA)

Featured Reviews

Iqbal-Siddique

Business Head at MCS india

Offers good UI but needs to improve its integration capabilities

Speaking about how the tool is useful in automating repetitive tasks in our company, I would say that my company started to collect data with the help of Datamatics while also using its GPS tracking features. The tool's UI is much better than the ones offered by other similar products in the market. I recommend the product to others who plan to use it. I suggest that others use their own method of interrogation since it will help them achieve more growth in their organizations through the use of the tool. I rate the tool a seven and a half out of ten.

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Mohamed-Abdelwahed

Business Solutions Manager at valleysoft

Has improved analytics and reporting but needs better integration and support

To improve IBM Robotic Process Automation (RPA) for the next release, there should be more integration with external systems, and more integration with IBM's data and AI platforms is needed. There is an AI part in IBM Robotic Process Automation (RPA) for Machine Learning, but IBM has another platform specifically for data and AI, which is integrated right now. More features are hoped for in the future.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is inexpensive compared to many other solutions in the market."

"The product's initial setup phase is straightforward and easy to use."

"Ability to calculate the ROI on the jobs that are running."

"The feature I found most valuable is the TCO."

"The solution's ease of use is its most valuable aspect."

"The solution is very user-friendly."

"The initial setup is straightforward."

"The analytics and reporting tools in IBM Robotic Process Automation (RPA) are the best compared to all other RPAs because all other RPAs only use dashboards while IBM is the only one to have a reporting tool that includes dashboards."

"IBM RPA helped us resolve a lot of difficult cases we could not resolve using other solutions."

"I think simplicity is key. One of the things that we've noticed is how our developers have been able to quickly adopt the platform; but not only the developers or the techy people, also the business."

"It is a good tool for automation."

More IBM Robotic Process Automation (RPA) pros

Cons

"The stability of the product has certain shortcomings, making it an area where improvements are required."

"Would like to see more additions to the library."

"There is a learning curve, and some training could be included to bring users up to speed."

"IBM’s support should improve response time."

"We're based in Thailand, but the documentation is not in Thai, which makes it difficult for us. If they could translate all of their documentation into our language, we'd be very grateful."

"Needs better integration with artificial intelligence or with machine-learning."

"We would like more focus on understanding AI and how it can be used to manage exception handling."

"Extensibility is the key, especially in terms of the Recorders feature that we have. That should be browser independent. Enhance it because some people have Chrome, some have Internet Explorer, etc. Also, integration with PDFs: Not just the ability to read information from PDFs but the ability to write information from PDFs, make it secure, sign it, etc. Finally, if they can allow a token exchange inside the tool itself, that would help."

"We would like a decreased need for customer support."

"One of the things I would definitely like to see is more of the machine-learning and cognitive capabilities. For example, now that we're starting to automate more and more tasks, there are some things that still require us to go back and modify the robots when we need to. But if we had more of the machine-learning integrated into it, I believe it would be easier to maintain, so that we wouldn't have to go back and adjust every time."

"The product's document readers must be improved to capture the data well."

More IBM Robotic Process Automation (RPA) cons

Pricing and Cost Advice

"The tool is expensive."

"The license is paid annually."

"The pricing is reasonable."

"I rate the pricing ten out of ten. So, the pricing is very good for me."

"The product has a yearly licensing fee."

"The pricing is reasonable for this solution."

"IBM RPA is cheaper than other tools."

"IBM licensing is annual and based on Virtual Processor Cores (VPC). This provides flexibility as part of the containerization environment."

"The product is reasonably priced compared to other tools."

More IBM Robotic Process Automation (RPA) pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Robotic Process Automation (RPA) solutions are best for your needs.

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

15%

Financial Services Firm

13%

Insurance Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	3
Large Enterprise	10

Questions from the Community

What do you like most about Datamatics TruBot?

The product's initial setup phase is straightforward and easy to use.

See all answers

What is your experience regarding pricing and costs for Datamatics TruBot?

The tool is expensive.

See all answers

What needs improvement with Datamatics TruBot?

The stability of the product has certain shortcomings, making it an area where improvements are required. The integration capabilities of the product have some concerns and need improvements. The p...

See all answers

What do you like most about IBM Robotic Process Automation (RPA)?

Integrating the tool with SAP, EBS, or other ERPs is easy.

See all answers

What needs improvement with IBM Robotic Process Automation (RPA)?

See all answers

What is your primary use case for IBM Robotic Process Automation (RPA)?

My customers' main use cases for IBM Robotic Process Automation (RPA) are especially in the banking industry, particularly KYC.

See all answers

Comparisons

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Compared 41% of the time

Blue Prism Cloud vs Datamatics TruBot

Compared 35% of the time

Nividous RPA vs Datamatics TruBot

Compared 24% of the time

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Microsoft Power Automate vs IBM Robotic Process Automation (RPA)

Compared 59% of the time

UiPath Platform vs IBM Robotic Process Automation (RPA)

Compared 11% of the time

Nintex RPA vs IBM Robotic Process Automation (RPA)

Compared 5% of the time

Automation Anywhere vs IBM Robotic Process Automation (RPA)

Compared 4% of the time

Blue Prism vs IBM Robotic Process Automation (RPA)

Compared 4% of the time

More IBM Robotic Process Automation (RPA) Competitors

Product Reports

Buyer's Guide

Robotic Process Automation (RPA)

December 2025

Download Datamatics TruBot product report

Buyer's Guide

IBM Robotic Process Automation (RPA)

January 2026

IBM Robotic Process Automation (RPA) report

Download IBM Robotic Process Automation (RPA) product report

Also Known As

TruBot

IBM RPA

Overview

TruBot is a proprietary product for Robotic Process Automation. It is a team of virtual assistants that automates repetitive and rule-based processes without any manual intervention. When powered with Artificial Intelligence, it can recognize and replicate human actions, creating a smarter bot that can make informed decisions. TruBot is sector agnostic and can be deployed across Banking, Healthcare, Insurance, Manufacturing, and Logistics.

Datamatics TruBot - https://trubot.datamatics.com/

Datamatics

IBM Robotic Process Automation (RPA) is a technology that encompasses the use of smart robots in any process requiring efficiency, consistency and speed, with no risk of mistakes. In a nutshell, RPA simulates a human user working.

Today, it is possible to automate processes through the use of digital robots, or bots, which execute pre-programed, repetitive tasks in a safe and mistake free manner. There are literally thousands of opportunities for Robotic Process Automation to make an impact on your organization today, including: automatic invoice emission, system integration, information reconciliation, report generation, intelligent email management to lead generation, and many others.

IBM

Sample Customers

Aditya Birla Sunlife Insurance Company, IndusInd Bank

The Hanover Insurance Group

Buyer's Guide

Datamatics TruBot vs. IBM Robotic Process Automation (RPA)

December 2025

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