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Kleber A
Chief Operating Officer at a tech company with 11-50 employees
Real User
Top 20
Allows you to create a bridge for maintenance and support, directly to the client
Pros and Cons
  • "We can forecast tasks and the number of hours a task will take and can compare it with how long a task actually takes."
  • "The communication could work better, especially for the development team."

What is our primary use case?

We use it to manage the project. We create the product backlog, and we put our tasks into the DevOps schedule.

How has it helped my organization?

Azure DevOps allow you to create a bridge for maintenance and support, directly to the client. We can forecast tasks and the number of hours a task will take and can compare it with how long a task actually takes. The Timetracker function allows us to put all this together. Before Azure DevOps, we had difficulty predicting how long tasks would take, considering all the parts that must work together.

What is most valuable?

We have a component server, which is basically a tracker. This is very useful for us to itemise the start and end of tasks to evaluate the resources required, based on price. So it's very valuable. It is important to be able to inspect the items required in a project.

What needs improvement?

The communication could work better, especially for the development team. The important thing is that the tracker tools provide adequate communication, as do other tools. It seems to be lacking in DevOps and is an area which could be improved. We also need to improve publishing in production. In the future, we would like Azure DevOps to work with automated tasks regarding publishing. Better integration with existing source code is another area, which would benefit from improvement. The search repository could be more comprehensive, and visualisations could be optimised, further.

For how long have I used the solution?

We have been using Azure DevOps for around two years. We are a Microsoft partner, so we use Azure DevOps as part of that partnership.

What do I think about the stability of the solution?

Stability is excellent. Initially, we had some problems with performance, but nowadays it's okay. Maybe they improved the server.

What do I think about the scalability of the solution?

It's good scalability, but we need to improve the process by understanding it a lot more.

How are customer service and technical support?

We never actually contacted support. The best plan is to read through all the documentation, but getting the right documentation for your specific project is not always easy to find, as there is so much to go through.

How was the initial setup?

It's average, because we need to research what we are trying to achieve, and the platform has rich functionality. This is a good thing, but it can also mean setup is very complicated. However, we usually find that after testing more, we find our way around what we are trying to achieve.

What about the implementation team?

Our deployment took about three months, as we tracked it. Following that period, we needed another month to integrate a new component into the setup. We implemented it ourselves, with one of our team. We have about 10 users using Azure DevOps, but we have 2 people to provide the deployment out of those. These are developers. We have a small team for DevOps, including the manager. We need our staff to be flexible and agile in our team to take on various DevOps tasks.

What's my experience with pricing, setup cost, and licensing?

As a Microsoft Partner, you get a discount on the pricing. Licensing costs are around $80 a month for DevOps, but for Azure, it is about $200 a month.

Which other solutions did I evaluate?

We tried other tools, but Azure DevOps has a richer toolset, and it fits in better with our process. To some extent, as we are a Microsoft partner, we didn't seriously consider other options. However, we did look at Jira and Gitlab as potential alternatives.

What other advice do I have?

I would rate Azure DevOps as an 8 out of 10. I would ensure that DevOps' use is planned, in detail, including the implementation before using the software. I would also ensure you have a thorough knowledge of the main components of the system. This will ultimately save hours of work.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Cloud Engineer at a retailer with 10,001+ employees
Real User
Top 5Leaderboard
Beneficial plugin integration, useful elastic management, and reliable
Pros and Cons
  • "Jenkins can be used for elastic management, if you have any sensitive data or credentials you can use them across the environment. Additionally, the solution is easy to use and can be used across multiple use cases."
  • "The solution could improve by having more advanced integrations."

What is our primary use case?

There are many use cases for Jenkins. We have an AWS infrastructure in which we have created templates for the provisioning of the infrastructure, and for the infrastructure network appliance, we use Jenkins.

For the builds, we use Docker images, Maven, Gradle, and other builds. We send all the build environments to the Artifactory Servers running Jenkins. 

For any deployments to the systems, such as any standalone machines, Kubernetes cluster, or Auto Scaling groups, we use the Jenkins. 

If a Kubernetes cluster is ready and you want to have other external configurations we use Jenkins for all of the configuration setups.

Jenkins can be used to check vulnerabilities of any system or Docker images.

What is most valuable?

The most valuable features I have found are it can integrate other services as a plugin. For example, if you want to integrate GitHub, or third-party tools, such as Prisma scan, you can have them as plugins and you start using them. 

Jenkins can be used for elastic management, if you have any sensitive data or credentials you can use them across the environment. Additionally, the solution is easy to use and can be used across multiple use cases.

What needs improvement?

The solution could improve by having more advanced integrations.

For how long have I used the solution?

I have been using Jenkins for approximately four years.

What do I think about the stability of the solution?

The solution is stable. However, if you have any network interruption or any server failure it will not be stable.

What do I think about the scalability of the solution?

I have used the stand-alone Jenkins systems and I have other slaves configured with different systems or Docker containers and it has been operating well.

The scalable depends on the environment, if you want to have scalability it is possible. However, if there was a specific option to scale Jenkins systems it would be great.

We have approximately 250 users using this solution.

How are customer service and technical support?

I have not used the technical support from Jenkins but I have used the online forums which have been helpful in answering questions.

Which solution did I use previously and why did I switch?

I have previously used GitLab and Azure DevOps tools. I have found them both to be more complicated than Jenkins and this is why I switched. I am more familiar with Jenkins and this is another factor of why I use it.

How was the initial setup?

The installation is straightforward. All you have to do is update your repository and then install it. There are certain configurations needed after the installation, such as providing the secret key, accessing the server, managing the user access for separate groups, for example, development, performance, and QA groups all need different access levels assigned. It does not take more than 10 minutes.

What about the implementation team?

We did the implementation ourselves. Additionally, we can create scripts to do the configurations, this reduces the time needed for us to do them individually.

I am a DevOps engineer and we configure or automate deployments, schedule deployments, and then giving access to certain teams, such as the QA teams. They login in the morning and then if they want any new deployments, they can get it done. 

There is a development team to a certain environment, such as test environments, where they can test their code. They have a particular job and can do the deployments by themselves.

What's my experience with pricing, setup cost, and licensing?

Jenkins is a free open-source server.

What other advice do I have?

I would recommend this solution to others.

I rate Jenkins a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Solution Manager at a computer software company with 201-500 employees
Reseller
Top 20
Good value with a very good CodeBashing platform and AppSec Awareness
Pros and Cons
  • "The value you can get out of the speedy production may be worth the price tag."
  • "The pricing can get a bit expensive, depending on the company's size."

What is our primary use case?

We're more evaluating the solution rather than using it right now. We're resellers and it's something we'd like to offer to our clients.

What is most valuable?

I am aware of Checkmarx's portfolio, however, we've been playing exclusively with the SAST and with the AppSec Awareness platform, they're Codebashing platform. It's been a very positive experience overall.

The value you can get out of the speedy production may be worth the price tag.

What needs improvement?

The reporting could be better on the product. The need to be much more customizable including being customizable for various roles.

The pricing can get a bit expensive, depending on the company's size.

For how long have I used the solution?

We've been working with this solution for some time. I have personally been working with the product for the last three or four months.

Which solution did I use previously and why did I switch?

We haven't really extensively worked with any other products.

What's my experience with pricing, setup cost, and licensing?

The cost might seem steep, however, it really depends on, first the size and requirements of your company. There are companies for which the speed of developing new features and developing them securely, is more valuable than for other organizations. 

This goes not only for Checkmarx. It goes for any automated desktop security platform in general. I definitely see the cases when the Checkmarx license is a reasonable expense. It just may not be for everyone.

Which other solutions did I evaluate?

We've been looking at SonarQube. We're looking into other options as we don't want exclusively to just offer Checkmarx to potential clients.

We looking for solutions more on the enterprise spectrum. Therefore, I would probably consider products such as Vericode. I would also consider the newer players, such as, for example, GitLab

What other advice do I have?

We're resellers, however, we don't have an exclusive relationship with this company. We're looking at other products we can use and offer to our clients as well.

In our company, we do not have the Checkmarx solution running on production. We do have it, however, we only have a learning license, which is non-commercial.

On a scale from one to ten, I would rate this product at an eight. Overall, it's been a positive experience so far.

Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
Senior DevOps Engineer at a healthcare company with 1,001-5,000 employees
Real User
Top 20
An all inclusive tool that is stable and integrates well
Pros and Cons
  • "It meets with everybody's needs without having to grab plugins."
  • "Technical support needs some improvement."

What is our primary use case?

Polarion is an all in one tool that we use from conception to validation testing. Our product team uses it for their requirements, our developers use it for their stories and tasks, and our quality team uses it for testing. 

It integrates with SVN and GitLab.

What is most valuable?

It's all in one place, where every department can utilize the same tool. It meets with everybody's needs without having to grab plugins. For example, Jira is nothing but a bunch of plugins.

What is most valuable is that this is an all-inclusive tool.

What needs improvement?

This is an area that has already been corrected, but the Navigation areas of the document and being able to have subdocuments was an area that needed improvement.

Technical support needs some improvement.

The pricing could be reduced. If the pricing would come down and it was more affordable then we wouldn't have to switch.

For how long have I used the solution?

I have been using this solution for six years.

What do I think about the stability of the solution?

This is a stable tool as long as our environment is stable.

For us, it has been quite stable so far.

What do I think about the scalability of the solution?

This solution is scalable and it's highly configurable. Most of it can be done through the GUI and you can get into the backend, the XML, and make changes as well.

How are customer service and technical support?

Technical support varies, it's 50/50. You can get a knowledgeable person and you get great support. If on the other hand, you can't get someone knowledgeable then you get a runaround.

How was the initial setup?

I wasn't a part of the initial setup.

It is a clustered environment where we have three nodes that our users hit to gather the data, then we have a shared database.

What other advice do I have?

It's been the only ALM tool that I have used. 

As far as capabilities and learning the system, I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Software Engineer at a tech services company with 10,001+ employees
Real User
Top 5Leaderboard
Reliable, great technical support, and scalable

What is our primary use case?

Bamboo is an automation tool.

What needs improvement?

Bamboo is a bit complicated to use compared to other solutions, such as GitLab. You have to integrate different actions that are difficult that could be made easier.

For how long have I used the solution?

I have been using Bamboo for approximately eight months.

What do I think about the stability of the solution?

Bamboo has been stable.

What do I think about the scalability of the solution?

In my experience Bamboo is scalable. I work for an insurance company and our whole company uses Bamboo.

How are customer service and support?

The technical support provided by Atlassian is very good.

Which solution did I use previously and why did I switch?

I have previously used Gitlab. …

What is our primary use case?

Bamboo is an automation tool.

What needs improvement?

Bamboo is a bit complicated to use compared to other solutions, such as GitLab. You have to integrate different actions that are difficult that could be made easier.

For how long have I used the solution?

I have been using Bamboo for approximately eight months.

What do I think about the stability of the solution?

Bamboo has been stable.

What do I think about the scalability of the solution?

In my experience Bamboo is scalable.

I work for an insurance company and our whole company uses Bamboo.

How are customer service and support?

The technical support provided by Atlassian is very good.

Which solution did I use previously and why did I switch?

I have previously used Gitlab.

What's my experience with pricing, setup cost, and licensing?

There is a subscription required to use Bamboo.

What other advice do I have?

I would recommend this solution to others.

I rate Bamboo an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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564,997 professionals have used our research since 2012.