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GitLab vs OpenText Software Delivery Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
GitLab boosts ROI by enhancing DevOps efficiency, time-saving automation, software security, and user satisfaction through broad project adoption.
Sentiment score
6.9
OpenText Software Delivery Management promises cost efficiency, reduced resource needs, and enhanced project management with automation and predictive analytics.
Migrating to GitLab is bringing time-saving benefits, and everything is easier to automate.
IT Manager at a tech company with 5,001-10,000 employees
We have saved time significantly, reducing deployment time from four hours to five minutes per deployment.
IT Software Architect at ANAC - Autorità Nazionale Anticorruzione
The ability to generate audit evidence with a single click saves ten days of work for ten people, enabling them to focus on other tasks.
Senior Test Automation Specialist at APG
 

Customer Service

Sentiment score
6.5
GitLab support varies by subscription, with paid users satisfied, while free users often use forums or internal resources.
Sentiment score
7.4
OpenText Software Delivery Management provides efficient support with active customer engagement, though some users desire faster communication improvements.
We have rarely needed to escalate issues to technical support since GitLab usually runs seamlessly.
AWS DevOps/ Site Reliability Engineer at Tata Consultancy
I have interacted with architects for some advice during the implementation, and they were prompt in their response.
Platform Engineer & Manager at a computer software company with 51-200 employees
I have had meetings where they taught me, explained things, and provided guidance for starting from scratch.
IT Manager at a tech company with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
7.3
GitLab is praised for adaptability, handling diverse workloads and large architectures smoothly, though some on-premises scalability issues remain.
Sentiment score
7.3
OpenText Software Delivery Management is scalable and efficient, supporting large teams and numerous users with minimal performance issues.
It has all the features required for our coding and deployment needs, which makes it scalable to our changing requirements.
Senior Application Developer at IBM
We're transitioning to OpenShift for future scalability with increased user numbers.
Platform Engineer & Manager at a computer software company with 51-200 employees
For scaling, other deployment options from GitLab's side need to be adopted.
Manager, Engineering at 7-Eleven
We can expand the number of servers and resources as required.
Senior Test Automation Specialist at APG
 

Stability Issues

Sentiment score
8.1
Users praise GitLab for stability and reliability with minimal downtime, highlighting its strong performance and high stability ratings.
Sentiment score
7.9
OpenText Software Delivery Management is praised for its stability, reliable functionality, supportive services, and high user satisfaction scores.
I have not encountered any performance or stability issues with GitLab so far.
AWS DevOps/ Site Reliability Engineer at Tata Consultancy
The updates are frequent and demanding, happening at least once a week due to security reasons.
Chief Technology Officer at Acclym
We raised a request with GitLab support, but they were unable to help because they could not find the root cause of what went wrong.
Assistant Manager at a tech vendor with 10,001+ employees
 

Room For Improvement

GitLab users want better integrations, documentation, project management, intuitive pipelines, enhanced security, user-friendly interface, and simplified pricing.
OpenText Software Delivery Management needs testing and integration enhancements, better usability, performance, and flexible features for improved functionality.
It would be beneficial to have a user-friendly interface for setting up these configurations, instead of just writing YAML files.
IT Manager at a tech company with 5,001-10,000 employees
It is essential to conduct proper testing, such as unit tests and code coverage, within the SDLC pipelines.
Manager, Engineering at 7-Eleven
GitLab can improve its user interface to make conflict resolution more user-friendly.
Senior Application Developer at IBM
While it aims to be as flexible as possible for a large enterprise application, sometimes there are limitations that may not meet specific organizational needs.
Senior Test Automation Specialist at APG
 

Setup Cost

GitLab offers a free tier, with Premium at $19 and Ultimate at $99 per user monthly, plus optional CI/CD costs.
OpenText Software Delivery Management is costly but offers comprehensive features and scalability, potentially offsetting its high initial price.
Even when working in other small organizations, we opted for GitLab as it was cost-efficient.
Senior Application Developer at IBM
The pricing of GitLab is reasonable, aligning with what I consider to be average compared to competitors.
IT Manager at a tech company with 5,001-10,000 employees
The price is high, and it limits user accessibility.
IT Software Architect at ANAC - Autorità Nazionale Anticorruzione
OpenText ALM Octane is an expensive product.
Senior Test Automation Specialist at APG
 

Valuable Features

GitLab excels in CI/CD pipelines, usability, integration, and automation, enhancing collaboration, productivity, and efficient DevOps workflows.
OpenText Software Delivery Management excels in Agile support, integrations, traceability, analytics, and adaptability for streamlined project management.
As we implement automated testing and DevSecOps, it speeds up the process by forty to sixty percent.
Platform Engineer & Manager at a computer software company with 51-200 employees
The Ultimate version offers enhanced features for security scanning through DAST and SAST analysis, which have greatly benefitted our project workflow.
IT Software Architect at ANAC - Autorità Nazionale Anticorruzione
By integrating GitLab as a DevOps platform, we have enhanced agility, improved our time to market, and different teams can work collaboratively on various projects.
Manager, Engineering at 7-Eleven
Its ability to generate audit evidence with a single click is a significant advantage, as it saves considerable time and money compared to manual processes.
Senior Test Automation Specialist at APG
 

Categories and Ranking

GitLab
Ranking in Enterprise Agile Planning Tools
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
88
Ranking in other categories
Application Security Tools (12th), Build Automation (1st), Release Automation (2nd), Static Application Security Testing (SAST) (8th), Rapid Application Development Software (10th), Software Composition Analysis (SCA) (5th), Fuzz Testing Tools (2nd), DevSecOps (1st)
OpenText Software Delivery ...
Ranking in Enterprise Agile Planning Tools
9th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
41
Ranking in other categories
Application Lifecycle Management (ALM) Suites (10th)
 

Mindshare comparison

As of December 2025, in the Enterprise Agile Planning Tools category, the mindshare of GitLab is 30.6%, down from 32.1% compared to the previous year. The mindshare of OpenText Software Delivery Management is 2.5%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Agile Planning Tools Market Share Distribution
ProductMarket Share (%)
GitLab30.6%
OpenText Software Delivery Management2.5%
Other66.9%
Enterprise Agile Planning Tools
 

Featured Reviews

Rohit Kesharwani - PeerSpot reviewer
Manager, Engineering at 7-Eleven
Improved agility and time to market with CI/CD enhancements
The CI/CD pipelines in GitLab are highly valuable. Another important feature is the single source of repository, allowing efficient repository management and source code management. GitLab provides manageability by allowing us to manage source code effectively through separate repositories. Additionally, GitLab enables the creation of individual CI/CD pipelines for each repository, making software more agile. By integrating GitLab as a DevOps platform, we have enhanced agility, improved our time to market, and different teams can work collaboratively on various projects.
PE
Senior Test Automation Specialist at APG
Generating audit evidence effortlessly saves time and money
OpenText ALM Octane is a new product with full development ongoing, where new ideas are launched regularly. Its ability to generate audit evidence with a single click is a significant advantage, as it saves considerable time and money compared to manual processes. This efficiency is especially valuable for audits required by financial regulators.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
13%
Government
11%
Manufacturing Company
11%
Financial Services Firm
22%
Manufacturing Company
12%
Computer Software Company
11%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise10
Large Enterprise43
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise32
 

Questions from the Community

What do you like most about GitLab?
I find the features and version control history to be most valuable for our development workflow. These aspects provide us with a clear view of changes and help us manage requests efficiently.
What is your experience regarding pricing and costs for GitLab?
We are currently using general GitLab, not GitLab Premium.
What needs improvement with GitLab?
GitLab can be improved by being more responsive in the UI and offering better pricing for premium features, which would be useful for small startups. While GitLab's CI/CD is powerful, it is somewha...
Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
What is your experience regarding pricing and costs for Micro Focus ALM Octane?
OpenText ALM Octane is an expensive product. However, it offsets costs by saving time and money, thus creating a balance between expenses and benefits. Our organization with over 1500 users sees sa...
What needs improvement with Micro Focus ALM Octane?
There is room for improvement in OpenText ALM Octane's flexibility. While it aims to be as flexible as possible for a large enterprise application, sometimes there are limitations that may not meet...
 

Also Known As

Fuzzit
Micro Focus ALM Octane, Micro Focus Octane
 

Overview

 

Sample Customers

1. NASA  2. IBM  3. Sony  4. Alibaba  5. CERN  6. Siemens  7. Volkswagen  8. ING  9. Ticketmaster  10. SpaceX  11. Adobe  12. Intuit  13. Autodesk  14. Rakuten  15. Unity Technologies  16. Pandora  17. Electronic Arts  18. Nordstrom  19. Verizon  20. Comcast  21. Philips  22. Deutsche Telekom  23. Orange  24. Fujitsu  25. Ericsson  26. Nokia  27. General Electric  28. Cisco  29. Accenture  30. Deloitte  31. PwC  32. KPMG
Orange, Airbus, Haufe Group, Kellogg's, Claro, Bon Secours, World Wide Technology
Find out what your peers are saying about GitLab vs. OpenText Software Delivery Management and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.