

OpenText Software Delivery Management and GitLab are key players in the software development and delivery industry, focusing on different aspects of the development lifecycle. OpenText holds an edge due to its comprehensive integrated features necessary for enterprise environments, whereas GitLab excels in CI/CD efficiency and ease of use, making it a preferred choice for DevOps-centric teams.
Features: OpenText integrates Agile management with a focus on backlog management, predictive analytics, and the consolidation of requirements and test management into a single platform. It is suitable for Agile, Hybrid, and Waterfall methodologies. GitLab offers a robust CI/CD pipeline, efficient repository management, and seamless integration with other DevOps tools, highly valued for automation features.
Room for Improvement: OpenText can improve by integrating testing practices across projects, simplifying deployment object testing, and enhancing user management and reporting. It also faces criticism for complex licensing and limited mobile testing capabilities. GitLab needs better project management integrations, more robust application security features, and smoother integration with Atlassian tools. Users desire better implementation of metrics and third-party integrations.
Ease of Deployment and Customer Service: OpenText is primarily on-premises, ideal for organizations with stringent security needs, praised for close collaboration with technical teams. GitLab, with versatile deployment options like public and hybrid clouds, suits varied environments. Its customer support is responsive but requires improvements in initial response times and integration assistance.
Pricing and ROI: OpenText’s pricing, though higher, is seen as justified by its comprehensive features that could reduce the need for multiple solutions. GitLab's cost is flexible but can be expensive for paid versions, yet offers good ROI through strong CI/CD abilities and low entry costs, appealing to smaller teams and open-source projects.
Migrating to GitLab is bringing time-saving benefits, and everything is easier to automate.
We have saved time significantly, reducing deployment time from four hours to five minutes per deployment.
The ability to generate audit evidence with a single click saves ten days of work for ten people, enabling them to focus on other tasks.
We have rarely needed to escalate issues to technical support since GitLab usually runs seamlessly.
I have interacted with architects for some advice during the implementation, and they were prompt in their response.
I have had meetings where they taught me, explained things, and provided guidance for starting from scratch.
It has all the features required for our coding and deployment needs, which makes it scalable to our changing requirements.
We're transitioning to OpenShift for future scalability with increased user numbers.
For scaling, other deployment options from GitLab's side need to be adopted.
We can expand the number of servers and resources as required.
I have not encountered any performance or stability issues with GitLab so far.
The updates are frequent and demanding, happening at least once a week due to security reasons.
We raised a request with GitLab support, but they were unable to help because they could not find the root cause of what went wrong.
It would be beneficial to have a user-friendly interface for setting up these configurations, instead of just writing YAML files.
It is essential to conduct proper testing, such as unit tests and code coverage, within the SDLC pipelines.
GitLab can improve its user interface to make conflict resolution more user-friendly.
While it aims to be as flexible as possible for a large enterprise application, sometimes there are limitations that may not meet specific organizational needs.
Even when working in other small organizations, we opted for GitLab as it was cost-efficient.
The pricing of GitLab is reasonable, aligning with what I consider to be average compared to competitors.
The price is high, and it limits user accessibility.
OpenText ALM Octane is an expensive product.
As we implement automated testing and DevSecOps, it speeds up the process by forty to sixty percent.
The Ultimate version offers enhanced features for security scanning through DAST and SAST analysis, which have greatly benefitted our project workflow.
By integrating GitLab as a DevOps platform, we have enhanced agility, improved our time to market, and different teams can work collaboratively on various projects.
Its ability to generate audit evidence with a single click is a significant advantage, as it saves considerable time and money compared to manual processes.
| Product | Market Share (%) |
|---|---|
| GitLab | 30.6% |
| OpenText Software Delivery Management | 2.5% |
| Other | 66.9% |

| Company Size | Count |
|---|---|
| Small Business | 36 |
| Midsize Enterprise | 10 |
| Large Enterprise | 43 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 2 |
| Large Enterprise | 32 |
GitLab offers a secure and user-friendly platform for CI/CD pipeline management, code repository control, and collaboration, enhancing development speed and efficiency. It facilitates automation with extensive customization and tool integration, ideal for DevOps processes.
GitLab supports source code management, version control, and collaborative development. It's frequently used in CI/CD processes to automate builds and deployments while integrating DevOps practices. GitLab allows companies to manage repositories, automate pipelines, conduct code reviews, and maintain development lifecycles. The platform supports infrastructure and configuration management, enabling efficient code collaboration, deployment automation, and comprehensive repository handling. Many organizations commit and deploy developed code using GitLab's capabilities.
What are GitLab's most valuable features?In specific industries, GitLab serves as a backbone for source code management and CI/CD implementation. Companies leverage its capabilities for infrastructure management and deployment automation, thus streamlining project delivery timelines. Its ability to handle configuration management and code repositories effectively aids in maintaining development lifecycles, making it a preferred choice for organizations committed to enhancing their DevOps practices.
OpenText Software Delivery Management provides application lifecycle management with Agile and Waterfall support. It features intuitive interfaces, CI/CD integration, automated testing, and robust reporting, improving project management efficiency and usability.
Designed to enhance teams' productivity and streamline processes, OpenText Software Delivery Management integrates seamlessly with Agile methodologies. Its comprehensive backlog and requirements management, user stories, and test management make it a complete tool for managing the development lifecycle. The platform aligns with DevOps, providing traceability and extensive customization options. Traceability from requirements to deployments is enhanced, making it easier for teams to track progress. It offers integration with popular tools like Jenkins and JIRA, ensuring a unified approach to continuous delivery and testing management.
What key features does OpenText Software Delivery Management include?OpenText Software Delivery Management is implemented across technology-focused industries, supporting Agile processes like requirements management and defect tracking. Organizations use it to standardize development workflows and optimize continuous delivery integration, choosing it for its ability to support both Agile and Waterfall methodologies within application lifecycle management.
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