GitLab vs OpenText Software Delivery Management comparison

GitLab and OpenText are both solutions in the Enterprise Agile Planning Tools category. GitLab is ranked #2 with an average rating of 8.6, while OpenText is ranked #7 with an average rating of 8.3. GitLab holds a 25.5% mindshare in EAP, compared to OpenText’s 2.5% mindshare. Additionally, 97% of GitLab users are willing to recommend the solution, compared to 92% of OpenText users who would recommend it.

GitLab

Read 84 GitLab reviews

9,580 Views
125 Comparison Views

97% willing to recommend

OpenText Software Delivery ...

Read 41 OpenText Software Delivery Management reviews

867 Views
35 Comparison Views

92% willing to recommend

GitLab

OpenText Software Delivery ...

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 19, 2025

OpenText Software Delivery Management and GitLab both compete in the software delivery management space. GitLab seems to have the upper hand due to its robust feature set, especially in CI/CD and repository management, providing significant value for its cost.

Features: OpenText is noted for its comprehensive DevOps integration, supporting multiple agile frameworks and ensuring traceability across development stages. It integrates Agile framework, test management, and CI/CD into a single platform, compatible with Waterfall and Agile methodologies. GitLab shines with version control, CI/CD pipeline management, and seamless integration with cloud services, efficiently supporting DevOps frameworks.

Room for Improvement: OpenText could improve its integration with newer methodologies and enhance user management capabilities. Advanced reporting features and a simplified licensing mechanism are also desired. GitLab could enhance integration with tools like AWS and improve agile project management features. Users suggest better roadmap development and cost-effective scaling for smaller teams.

Ease of Deployment and Customer Service: OpenText predominantly supports on-premises deployments, offering personal customer service with engagements with R&D teams. GitLab offers flexible deployment options widely used on public clouds, allowing scalability and ease of access, though it could improve in technical issue resolution.

Pricing and ROI: OpenText is perceived as expensive, but users justify the cost due to its extensive feature set. In contrast, GitLab's free open-source version provides a cost-effective solution, and while advanced versions are priced higher, they deliver good value, showing potential for good ROI.

To learn more, read our detailed GitLab vs. OpenText Software Delivery Management Report (Updated: June 2025).

Buyer's Guide

GitLab vs. OpenText Software Delivery Management

June 2025

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Helped 857,688 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

7.6

GitLab improves ROI by increasing efficiency, reducing deployment time, and enhancing DevOps through cost-saving, automation, and vulnerability management.

Sentiment score

6.9

OpenText Software Delivery Management promises cost efficiency, reduced resource needs, and enhanced project management with automation and predictive analytics.

Migrating to GitLab is bringing time-saving benefits, and everything is easier to automate.

reviewer2603940

IT Manager at a tech company with 5,001-10,000 employees

We have saved time significantly, reducing deployment time from four hours to five minutes per deployment.

Andrea PICCININI

IT Software Architect at ANAC - Autorità Nazionale Anticorruzione

For more quotes and insights, download the GitLab report

The ability to generate audit evidence with a single click saves ten days of work for ten people, enabling them to focus on other tasks.

Peter-Paul Eijkenboom

Senior Test Automation Specialist at APG

For more quotes and insights, download the OpenText Software Delivery Management report

Customer Service

Sentiment score

6.8

GitLab's support varies by license; paid users praise responsiveness, while free version users rely on community forums and documentation.

Sentiment score

7.4

OpenText Software Delivery Management provides efficient support with active customer engagement, though some users desire faster communication improvements.

We have rarely needed to escalate issues to technical support since GitLab usually runs seamlessly.

Gaurav Chandel

AWS DevOps/ Site Reliability Engineer at Tata Consultancy

I have interacted with architects for some advice during the implementation, and they were prompt in their response.

Mikhael Ibrahim

Platform Engineer & Manager at a computer software company with 51-200 employees

I have had meetings where they taught me, explained things, and provided guidance for starting from scratch.

reviewer2603940

IT Manager at a tech company with 5,001-10,000 employees

For more quotes and insights, download the GitLab report

No quotes available

For more quotes and insights, download the OpenText Software Delivery Management report

Scalability Issues

Sentiment score

7.4

GitLab's scalable container architecture supports diverse environments, flexible deployment, and smooth integration, despite some configuration and scaling challenges.

Sentiment score

7.3

OpenText Software Delivery Management is scalable and efficient, supporting large teams and numerous users with minimal performance issues.

It has all the features required for our coding and deployment needs, which makes it scalable to our changing requirements.

Sarfaraz Khan

Senior Application Developer at IBM

We're transitioning to OpenShift for future scalability with increased user numbers.

Mikhael Ibrahim

Platform Engineer & Manager at a computer software company with 51-200 employees

For scaling, other deployment options from GitLab's side need to be adopted.

Rohit Kesharwani

Manager, Engineering at 7-Eleven

For more quotes and insights, download the GitLab report

We can expand the number of servers and resources as required.

Peter-Paul Eijkenboom

Senior Test Automation Specialist at APG

For more quotes and insights, download the OpenText Software Delivery Management report

Stability Issues

Sentiment score

8.2

GitLab is highly stable and reliable, with minor issues mainly under heavy load or during updates.

Sentiment score

7.9

OpenText Software Delivery Management is praised for its stability, reliable functionality, supportive services, and high user satisfaction scores.

I have not encountered any performance or stability issues with GitLab so far.

Gaurav Chandel

AWS DevOps/ Site Reliability Engineer at Tata Consultancy

The updates are frequent and demanding, happening at least once a week due to security reasons.

Andrew Schetinin

Chief Technology Officer at Acclym

For more quotes and insights, download the GitLab report

No quotes available

For more quotes and insights, download the OpenText Software Delivery Management report

Room For Improvement

GitLab users seek improved CI/CD automation, integrations, user interface, project management, security, pricing, and support for enhanced usability.

OpenText Software Delivery Management needs testing and integration enhancements, better usability, performance, and flexible features for improved functionality.

It would be beneficial to have a user-friendly interface for setting up these configurations, instead of just writing YAML files.

reviewer2603940

IT Manager at a tech company with 5,001-10,000 employees

It is essential to conduct proper testing, such as unit tests and code coverage, within the SDLC pipelines.

Rohit Kesharwani

Manager, Engineering at 7-Eleven

GitLab can improve its user interface to make conflict resolution more user-friendly.

Sarfaraz Khan

Senior Application Developer at IBM

For more quotes and insights, download the GitLab report

While it aims to be as flexible as possible for a large enterprise application, sometimes there are limitations that may not meet specific organizational needs.

Peter-Paul Eijkenboom

Senior Test Automation Specialist at APG

For more quotes and insights, download the OpenText Software Delivery Management report

Setup Cost

GitLab provides flexible pricing with open-source access and paid tiers, catering to different enterprise needs and budgets.

OpenText Software Delivery Management is costly but offers comprehensive features and scalability, potentially offsetting its high initial price.

Even when working in other small organizations, we opted for GitLab as it was cost-efficient.

Sarfaraz Khan

Senior Application Developer at IBM

The pricing of GitLab is reasonable, aligning with what I consider to be average compared to competitors.

reviewer2603940

IT Manager at a tech company with 5,001-10,000 employees

The price is high, and it limits user accessibility.

Andrea PICCININI

IT Software Architect at ANAC - Autorità Nazionale Anticorruzione

For more quotes and insights, download the GitLab report

OpenText ALM Octane is an expensive product.

Peter-Paul Eijkenboom

Senior Test Automation Specialist at APG

For more quotes and insights, download the OpenText Software Delivery Management report

Valuable Features

GitLab excels in UI, CI/CD, code management, and integration, offering user-friendly, efficient, and scalable development and deployment features.

OpenText Software Delivery Management excels in Agile support, integrations, traceability, analytics, and adaptability for streamlined project management.

As we implement automated testing and DevSecOps, it speeds up the process by forty to sixty percent.

Mikhael Ibrahim

Platform Engineer & Manager at a computer software company with 51-200 employees

The Ultimate version offers enhanced features for security scanning through DAST and SAST analysis, which have greatly benefitted our project workflow.

Andrea PICCININI

IT Software Architect at ANAC - Autorità Nazionale Anticorruzione

By integrating GitLab as a DevOps platform, we have enhanced agility, improved our time to market, and different teams can work collaboratively on various projects.

Rohit Kesharwani

Manager, Engineering at 7-Eleven

For more quotes and insights, download the GitLab report

Its ability to generate audit evidence with a single click is a significant advantage, as it saves considerable time and money compared to manual processes.

Peter-Paul Eijkenboom

Senior Test Automation Specialist at APG

For more quotes and insights, download the OpenText Software Delivery Management report

Categories and Ranking

GitLab

Ranking in Enterprise Agile Planning Tools

2nd

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Security Tools (9th), Build Automation (1st), Release Automation (2nd), Static Application Security Testing (SAST) (6th), Rapid Application Development Software (11th), Software Composition Analysis (SCA) (5th), Fuzz Testing Tools (3rd), DevSecOps (1st)

OpenText Software Delivery ...

Ranking in Enterprise Agile Planning Tools

7th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Application Lifecycle Management (ALM) Suites (7th)

Mindshare comparison

As of June 2025, in the Enterprise Agile Planning Tools category, the mindshare of GitLab is 25.5%, down from 32.7% compared to the previous year. The mindshare of OpenText Software Delivery Management is 2.5%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Agile Planning Tools

Featured Reviews

Rohit Kesharwani

Manager, Engineering at 7-Eleven

Improved agility and time to market with CI/CD enhancements

The CI/CD pipelines in GitLab ( /products/gitlab-reviews ) are highly valuable. Another important feature is the single source of repository, allowing efficient repository management and source code management. GitLab provides manageability by allowing us to manage source code effectively through separate repositories. Additionally, GitLab enables the creation of individual CI/CD pipelines for each repository, making software more agile. By integrating GitLab as a DevOps platform, we have enhanced agility, improved our time to market, and different teams can work collaboratively on various projects.

Read full review

GeorgNauerz

Managing Partner at Georg Nauerz Consulting

A stable tool for sprint planning, test management, quality management, and automated testing

I think the area of release management in the tool is an area of concern where improvements are required. In general, the connection between releases and scrum teams needs improvement, as it could be optimized owing to its linkages, making it very uncomfortable as soon as you have strong teams or scrum teams that work with different items over several releases. In future product releases, the solution needs to focus a bit more on the metric part. The product's dashboard is a metric for productivity and process control.

Read full review

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Top Industries

By visitors reading reviews

Educational Organization

15%

Financial Services Firm

13%

Computer Software Company

13%

Government

Financial Services Firm

25%

Manufacturing Company

11%

Computer Software Company

11%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about GitLab?

I find the features and version control history to be most valuable for our development workflow. These aspects provide us with a clear view of changes and help us manage requests efficiently.

See all answers

What is your experience regarding pricing and costs for GitLab?

The pricing and cost are on par with other tools and are neither too expensive nor cheap.

See all answers

What needs improvement with GitLab?

One significant feature we lack is the configuration that enforces code reviews, which simplifies the development life cycle. Unfortunately, this is available only at a higher license level than we...

See all answers

Is Jira better or would you go with Micro Focus ALM Octane?

Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...

See all answers

What do you like most about Micro Focus ALM Octane?

The platform's most valuable feature is pipeline integration or continuous integration services.

See all answers

What is your experience regarding pricing and costs for Micro Focus ALM Octane?

OpenText ALM Octane is an expensive product. However, it offsets costs by saving time and money, thus creating a balance between expenses and benefits. Our organization with over 1500 users sees sa...

See all answers

Comparisons

Microsoft Azure DevOps vs GitLab

Compared 24% of the time

GitHub CoPilot vs GitLab

Compared 15% of the time

SonarQube Server (formerly SonarQube) vs GitLab

Compared 7% of the time

Tekton vs GitLab

Compared 5% of the time

AWS CodePipeline vs GitLab

Compared 5% of the time

More GitLab Competitors

Jira vs OpenText Software Delivery Management

Compared 47% of the time

OpenText Application Quality Management vs OpenText Software Delivery Management

Compared 26% of the time

Microsoft Azure DevOps vs OpenText Software Delivery Management

Compared 8% of the time

TFS vs OpenText Software Delivery Management

Compared 3% of the time

Codebeamer vs OpenText Software Delivery Management

Compared 2% of the time

More OpenText Software Delivery Management Competitors

Product Reports

Buyer's Guide

GitLab

June 2025

Download GitLab product report

Buyer's Guide

OpenText Software Delivery Management

May 2025

OpenText Software Delivery Management report

Download OpenText Software Delivery Management product report

Also Known As

Fuzzit

Micro Focus ALM Octane, Micro Focus Octane

Overview

GitLab is a complete DevOps platform that enables teams to collaborate and deliver software faster.

It provides a single application for the entire DevOps lifecycle, from planning and development to testing, deployment, and monitoring.

With GitLab, teams can streamline their workflows, automate processes, and improve productivity.

GitLab

OpenText Software Delivery Management provides application lifecycle management with Agile and Waterfall support. It features intuitive interfaces, CI/CD integration, automated testing, and robust reporting, improving project management efficiency and usability.

Designed to enhance teams' productivity and streamline processes, OpenText Software Delivery Management integrates seamlessly with Agile methodologies. Its comprehensive backlog and requirements management, user stories, and test management make it a complete tool for managing the development lifecycle. The platform aligns with DevOps, providing traceability and extensive customization options. Traceability from requirements to deployments is enhanced, making it easier for teams to track progress. It offers integration with popular tools like Jenkins and JIRA, ensuring a unified approach to continuous delivery and testing management.

What key features does OpenText Software Delivery Management include?

Versatile across browsers with consistent performance.
Seamless CI/CD integration for smooth development processes.
Intuitive interface aiding in efficiency and ease of use.
Comprehensive backlog management ensures organized prioritization.
Automated testing aligns with Agile and DevOps principles.

What benefits can users expect when evaluating OpenText Software Delivery Management?

Enhanced traceability from inception to delivery.
Improved project management efficiency through streamlined processes.
Robust reporting capabilities offering detailed insights.
Increased flexibility in customization enabling tailored experiences.
Predictive analytics for better decision-making.

OpenText Software Delivery Management is implemented across technology-focused industries, supporting Agile processes like requirements management and defect tracking. Organizations use it to standardize development workflows and optimize continuous delivery integration, choosing it for its ability to support both Agile and Waterfall methodologies within application lifecycle management.

OpenText

Sample Customers

1. NASA 2. IBM 3. Sony 4. Alibaba 5. CERN 6. Siemens 7. Volkswagen 8. ING 9. Ticketmaster 10. SpaceX 11. Adobe 12. Intuit 13. Autodesk 14. Rakuten 15. Unity Technologies 16. Pandora 17. Electronic Arts 18. Nordstrom 19. Verizon 20. Comcast 21. Philips 22. Deutsche Telekom 23. Orange 24. Fujitsu 25. Ericsson 26. Nokia 27. General Electric 28. Cisco 29. Accenture 30. Deloitte 31. PwC 32. KPMG

Orange, Airbus, Haufe Group, Kellogg's, Claro, Bon Secours, World Wide Technology

Buyer's Guide

GitLab vs. OpenText Software Delivery Management

June 2025

Free Report: GitLab vs. OpenText Software Delivery Management

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