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GitLab vs Jira Align comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
GitLab boosts efficiency and ROI by reducing deployment times, enhancing agility, and supporting vulnerability-free software management.
Sentiment score
6.6
Jira Align enhances clarity and productivity, improving work processes and validating investment despite pricing concerns, boosting team efficiency.
Migrating to GitLab is bringing time-saving benefits, and everything is easier to automate.
We have saved time significantly, reducing deployment time from four hours to five minutes per deployment.
 

Customer Service

Sentiment score
6.7
GitLab support receives mixed reviews; some praise ticket systems while others report delays, often preferring community or partner assistance.
Sentiment score
6.1
Jira Align support is generally praised for responsiveness and effectiveness, though feedback on long-term experiences and documentation is mixed.
We have rarely needed to escalate issues to technical support since GitLab usually runs seamlessly.
I have interacted with architects for some advice during the implementation, and they were prompt in their response.
I have had meetings where they taught me, explained things, and provided guidance for starting from scratch.
They have a support knowledge base area on their website, and usually, they are very good at answering questions.
 

Scalability Issues

Sentiment score
7.2
GitLab's container architecture supports scalability, enabling easy expansion despite deployment complexities, adapting well to diverse organizational needs.
Sentiment score
7.7
Jira Align is praised for its scalability and integration with Jira, accommodating growth across medium to large enterprises.
It has all the features required for our coding and deployment needs, which makes it scalable to our changing requirements.
We're transitioning to OpenShift for future scalability with increased user numbers.
For scaling, other deployment options from GitLab's side need to be adopted.
 

Stability Issues

Sentiment score
8.2
GitLab is praised for its high stability and reliability, despite occasional upgrade issues, maintaining strong user satisfaction.
Sentiment score
8.4
Users praise Jira Align's stability and reliability, citing minimal downtime and effective updates, except occasional delays with large data loads.
I have not encountered any performance or stability issues with GitLab so far.
The updates are frequent and demanding, happening at least once a week due to security reasons.
We raised a request with GitLab support, but they were unable to help because they could not find the root cause of what went wrong.
 

Room For Improvement

GitLab users want better third-party integration, security, pricing, interface, documentation, automation, stability, and enhanced deployment with improved Agile functionality.
Jira Align needs intuitive interface, better Jira integration, improved navigation, enhanced reporting, and upgraded features for better usability.
It would be beneficial to have a user-friendly interface for setting up these configurations, instead of just writing YAML files.
It is essential to conduct proper testing, such as unit tests and code coverage, within the SDLC pipelines.
GitLab can improve its user interface to make conflict resolution more user-friendly.
 

Setup Cost

GitLab provides flexible pricing from free to premium, catering to various needs, but Ultimate edition may be expensive.
Jira Align is costly for small businesses, but potentially reasonable for large enterprises with varied pricing options.
Even when working in other small organizations, we opted for GitLab as it was cost-efficient.
The pricing of GitLab is reasonable, aligning with what I consider to be average compared to competitors.
The price is high, and it limits user accessibility.
 

Valuable Features

GitLab excels with CI/CD, integration, user interface, security, and platform compatibility, boosting productivity and market speed.
Jira Align enhances team collaboration with customizable dashboards, seamless integration, and agile support for strategic planning and execution.
As we implement automated testing and DevSecOps, it speeds up the process by forty to sixty percent.
The Ultimate version offers enhanced features for security scanning through DAST and SAST analysis, which have greatly benefitted our project workflow.
By integrating GitLab as a DevOps platform, we have enhanced agility, improved our time to market, and different teams can work collaboratively on various projects.
 

Categories and Ranking

GitLab
Ranking in Enterprise Agile Planning Tools
2nd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
86
Ranking in other categories
Application Security Tools (11th), Build Automation (1st), Release Automation (2nd), Static Application Security Testing (SAST) (7th), Rapid Application Development Software (11th), Software Composition Analysis (SCA) (5th), Fuzz Testing Tools (2nd), DevSecOps (1st)
Jira Align
Ranking in Enterprise Agile Planning Tools
4th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
42
Ranking in other categories
Application Lifecycle Management (ALM) Suites (9th), Value Stream Management Software (1st)
 

Mindshare comparison

As of September 2025, in the Enterprise Agile Planning Tools category, the mindshare of GitLab is 28.1%, down from 33.4% compared to the previous year. The mindshare of Jira Align is 5.8%, up from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Agile Planning Tools Market Share Distribution
ProductMarket Share (%)
GitLab28.1%
Jira Align5.8%
Other66.1%
Enterprise Agile Planning Tools
 

Featured Reviews

Rohit Kesharwani - PeerSpot reviewer
Improved agility and time to market with CI/CD enhancements
The CI/CD pipelines in GitLab are highly valuable. Another important feature is the single source of repository, allowing efficient repository management and source code management. GitLab provides manageability by allowing us to manage source code effectively through separate repositories. Additionally, GitLab enables the creation of individual CI/CD pipelines for each repository, making software more agile. By integrating GitLab as a DevOps platform, we have enhanced agility, improved our time to market, and different teams can work collaboratively on various projects.
ShyiamaKishun - PeerSpot reviewer
Has a straightforward setup process and efficient project management features .
Jira Align supports program increment planning by facilitating the planning aspect, including team setup, dependency management, and defining the layout for each step or stage in a project. The platform aids in breaking down targets into parts, aligning with Agile principles, and ensuring a structured layout. The most impactful feature of Jira Align for project management lies in its capabilities related to planning and setting up projects. The platform visually understands targets, offering a clear and detailed layout. We can determine when to speed up the process or access the project. We can address the issues related to planning and development efficiently. It is a great product to use, aiding in project planning and alignment. I recommend it to others and rate it a ten out of ten.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
13%
Government
11%
Manufacturing Company
10%
Financial Services Firm
19%
Manufacturing Company
13%
Computer Software Company
12%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise9
Large Enterprise42
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise10
Large Enterprise15
 

Questions from the Community

What do you like most about GitLab?
I find the features and version control history to be most valuable for our development workflow. These aspects provide us with a clear view of changes and help us manage requests efficiently.
What is your experience regarding pricing and costs for GitLab?
The pricing and cost are on par with other tools and are neither too expensive nor cheap.
What needs improvement with GitLab?
Regarding improvements, making task management is something that GitLab can potentially make easier, similar to what DevOps or Jira does.
What do you like most about Jira Align?
I joined the company because they had a large project, and as a startup company, they needed to scale up efficiently. My task was to review the current baseline, assess the team's capabilities, and...
What needs improvement with Jira Align?
The platform's communication features could be more robust for better team integration.
What is your primary use case for Jira Align?
We use Jira Align for business strategies, collaboration, and reporting. The solution allows us to manage the various products and features delivered on that platform.
 

Also Known As

Fuzzit
AgileCraft
 

Overview

 

Sample Customers

1. NASA  2. IBM  3. Sony  4. Alibaba  5. CERN  6. Siemens  7. Volkswagen  8. ING  9. Ticketmaster  10. SpaceX  11. Adobe  12. Intuit  13. Autodesk  14. Rakuten  15. Unity Technologies  16. Pandora  17. Electronic Arts  18. Nordstrom  19. Verizon  20. Comcast  21. Philips  22. Deutsche Telekom  23. Orange  24. Fujitsu  25. Ericsson  26. Nokia  27. General Electric  28. Cisco  29. Accenture  30. Deloitte  31. PwC  32. KPMG
Anthem, nielsen, Homeland Security, NCR, dimension data
Find out what your peers are saying about GitLab vs. Jira Align and other solutions. Updated: July 2025.
867,497 professionals have used our research since 2012.