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GitLab vs Harness comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
GitLab boosts ROI by enhancing DevOps efficiency, time-saving automation, software security, and user satisfaction through broad project adoption.
Sentiment score
9.1
Harness enhances deployment efficiency, reducing release times, improving processes, and decreasing failures, saving up to 40% development time.
Migrating to GitLab is bringing time-saving benefits, and everything is easier to automate.
IT Manager at a tech company with 5,001-10,000 employees
We have saved time significantly, reducing deployment time from four hours to five minutes per deployment.
IT Software Architect at ANAC - Autorità Nazionale Anticorruzione
By adopting templates and various different pipelines across our own IDP platform, we have saved upwards of 30 to 40% of development time.
Technical Associate at ZS
With Harness, the release process decreased from three or four hours to one or two hours, making deployments much quicker.
Software Engineer at Citi
 

Customer Service

Sentiment score
6.5
GitLab support varies by subscription, with paid users satisfied, while free users often use forums or internal resources.
Sentiment score
7.3
Organizations rely on internal teams for incidents with Harness, benefiting from efficient communication and minimal external support needs.
We have rarely needed to escalate issues to technical support since GitLab usually runs seamlessly.
AWS DevOps/ Site Reliability Engineer at Tata Consultancy
I have interacted with architects for some advice during the implementation, and they were prompt in their response.
Platform Engineer & Manager at a computer software company with 51-200 employees
I have had meetings where they taught me, explained things, and provided guidance for starting from scratch.
IT Manager at a tech company with 5,001-10,000 employees
We have rarely faced issues with Harness tech support.
Senior AWS Consultant at Quantum Integrators
We have been receiving incident reports whenever an incident occurs on Harness, and they are usually quick to respond.
Technical Associate at ZS
 

Scalability Issues

Sentiment score
7.3
GitLab is praised for adaptability, handling diverse workloads and large architectures smoothly, though some on-premises scalability issues remain.
Sentiment score
7.4
Harness is scalable for large enterprises, though stability issues may arise with integrations exceeding 20 applications.
It has all the features required for our coding and deployment needs, which makes it scalable to our changing requirements.
Senior Application Developer at IBM
We're transitioning to OpenShift for future scalability with increased user numbers.
Platform Engineer & Manager at a computer software company with 51-200 employees
For scaling, other deployment options from GitLab's side need to be adopted.
Manager, Engineering at 7-Eleven
Our entire organization uses it with hundreds of applications, and it supports this scale effectively.
Senior Software Engineer at a financial services firm with 10,001+ employees
It is able to work on our infrastructure side, which is EKS, and we are able to handle our organization growth effectively for an enterprise use case.
Technical Associate at ZS
When I integrated Harness to more than 20 applications in one place, it becomes less stable.
Software Engineer at Citi
 

Stability Issues

Sentiment score
8.1
Users praise GitLab for stability and reliability with minimal downtime, highlighting its strong performance and high stability ratings.
Sentiment score
7.0
Harness is stable with prompt support, though integration of multiple applications may reduce stability, and occasional downtime occurs.
I have not encountered any performance or stability issues with GitLab so far.
AWS DevOps/ Site Reliability Engineer at Tata Consultancy
The updates are frequent and demanding, happening at least once a week due to security reasons.
Chief Technology Officer at Acclym
We raised a request with GitLab support, but they were unable to help because they could not find the root cause of what went wrong.
Assistant Manager at a tech vendor with 10,001+ employees
We have rarely faced issues with Harness tech support.
Senior AWS Consultant at Quantum Integrators
Harness is decently stable.
Technical Associate at ZS
 

Room For Improvement

GitLab users want better integrations, documentation, project management, intuitive pipelines, enhanced security, user-friendly interface, and simplified pricing.
Harness should streamline setup, enhance security and stability, simplify configurations, and revamp the UI to outperform competitors.
It would be beneficial to have a user-friendly interface for setting up these configurations, instead of just writing YAML files.
IT Manager at a tech company with 5,001-10,000 employees
It is essential to conduct proper testing, such as unit tests and code coverage, within the SDLC pipelines.
Manager, Engineering at 7-Eleven
GitLab can improve its user interface to make conflict resolution more user-friendly.
Senior Application Developer at IBM
There is not a lot of good support for pipeline as code, and I often find myself not using pipeline as code the way other platforms such as GitHub Actions or Jenkins integrate pipeline as code.
Technical Associate at ZS
Previously, when deploying a version that had been deployed successfully before, it sometimes failed upon trying again, which seems to be an intermittent issue about stability.
Software Engineer at Citi
When deploying multiple components to multiple environments, like production and BCP, failures sometimes occur.
Senior Software Engineer at a financial services firm with 10,001+ employees
 

Setup Cost

GitLab offers a free tier, with Premium at $19 and Ultimate at $99 per user monthly, plus optional CI/CD costs.
Even when working in other small organizations, we opted for GitLab as it was cost-efficient.
Senior Application Developer at IBM
The pricing of GitLab is reasonable, aligning with what I consider to be average compared to competitors.
IT Manager at a tech company with 5,001-10,000 employees
The price is high, and it limits user accessibility.
IT Software Architect at ANAC - Autorità Nazionale Anticorruzione
From what I understand with respect to Harness, licensing and setup costs were relatively low for an enterprise, and the pricing was more catered toward enterprises who would invest in the technology.
Technical Associate at ZS
 

Valuable Features

GitLab excels in CI/CD pipelines, usability, integration, and automation, enhancing collaboration, productivity, and efficient DevOps workflows.
Harness simplifies code deployment with automation, visual tools, AI error detection, and secure, downtime-free deployment methods.
As we implement automated testing and DevSecOps, it speeds up the process by forty to sixty percent.
Platform Engineer & Manager at a computer software company with 51-200 employees
The Ultimate version offers enhanced features for security scanning through DAST and SAST analysis, which have greatly benefitted our project workflow.
IT Software Architect at ANAC - Autorità Nazionale Anticorruzione
By integrating GitLab as a DevOps platform, we have enhanced agility, improved our time to market, and different teams can work collaboratively on various projects.
Manager, Engineering at 7-Eleven
Harness uses AI to suggest errors in case of deployment failures.
Senior Software Engineer at a financial services firm with 10,001+ employees
The best features in Harness are its user-friendliness and setup configuration.
Senior AWS Consultant at Quantum Integrators
One of the best features Harness offers is the ability to templatize pipelines.
Technical Associate at ZS
 

Categories and Ranking

GitLab
Ranking in Build Automation
1st
Ranking in Static Application Security Testing (SAST)
8th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
88
Ranking in other categories
Application Security Tools (12th), Release Automation (2nd), Rapid Application Development Software (10th), Software Composition Analysis (SCA) (5th), Enterprise Agile Planning Tools (2nd), Fuzz Testing Tools (2nd), DevSecOps (1st)
Harness
Ranking in Build Automation
7th
Ranking in Static Application Security Testing (SAST)
17th
Average Rating
7.6
Reviews Sentiment
7.8
Number of Reviews
6
Ranking in other categories
Cloud Cost Management (8th), Feature Management (2nd)
 

Mindshare comparison

As of January 2026, in the Build Automation category, the mindshare of GitLab is 9.6%, down from 17.0% compared to the previous year. The mindshare of Harness is 5.8%, up from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Build Automation Market Share Distribution
ProductMarket Share (%)
GitLab9.6%
Harness5.8%
Other84.6%
Build Automation
 

Featured Reviews

Rohit Kesharwani - PeerSpot reviewer
Manager, Engineering at 7-Eleven
Improved agility and time to market with CI/CD enhancements
The CI/CD pipelines in GitLab are highly valuable. Another important feature is the single source of repository, allowing efficient repository management and source code management. GitLab provides manageability by allowing us to manage source code effectively through separate repositories. Additionally, GitLab enables the creation of individual CI/CD pipelines for each repository, making software more agile. By integrating GitLab as a DevOps platform, we have enhanced agility, improved our time to market, and different teams can work collaboratively on various projects.
MK
Technical Associate at ZS
Templatized pipelines have improved efficiency while limitations in code-based development remain
Harness UI can do a lot of good things. Harness's UI should not feel very complicated. At the current stage, it feels very commercialized and compared to other platforms such as Argo CD or Jenkins, which feel much more lively and much more simple. Infrastructure as code or pipeline as code is something that Harness severely lacks. There is not a lot of good support for pipeline as code, and I often find myself not using pipeline as code the way other platforms such as GitHub Actions or Jenkins integrate pipeline as code. Pipeline as code is definitely one of the disadvantages when it comes to Harness. Additionally, the entire platform feels very commercialized, which is something that a lot of developers, especially open-source enthusiasts, might not appreciate even within the organization. One of the very important key factors I observed was that there is no way to execute nested pipelines, which means that we cannot execute child pipelines within child pipelines and child pipelines even within those child pipelines. There is no way to execute nested pipeline execution, which may or may not be required based on the use case, but it is definitely one of those features that I wish the platform had.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
13%
Government
11%
Manufacturing Company
11%
Financial Services Firm
29%
Computer Software Company
10%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise10
Large Enterprise43
No data available
 

Questions from the Community

What do you like most about GitLab?
I find the features and version control history to be most valuable for our development workflow. These aspects provide us with a clear view of changes and help us manage requests efficiently.
What is your experience regarding pricing and costs for GitLab?
We are currently using general GitLab, not GitLab Premium.
What needs improvement with GitLab?
GitLab can be improved by being more responsive in the UI and offering better pricing for premium features, which would be useful for small startups. While GitLab's CI/CD is powerful, it is somewha...
What do you like most about Harness?
It's a highly customizable DevOps tool.
What needs improvement with Harness?
Harness UI can do a lot of good things. Harness's UI should not feel very complicated. At the current stage, it feels very commercialized and compared to other platforms such as Argo CD or Jenkins,...
What is your primary use case for Harness?
Harness has been implemented in our organization for one of our clients for approximately 8 to 10 months. Harness is particularly utilized for our infrastructure provisioning pipelines and our RITM...
 

Comparisons

 

Also Known As

Fuzzit
Armory
 

Overview

 

Sample Customers

1. NASA  2. IBM  3. Sony  4. Alibaba  5. CERN  6. Siemens  7. Volkswagen  8. ING  9. Ticketmaster  10. SpaceX  11. Adobe  12. Intuit  13. Autodesk  14. Rakuten  15. Unity Technologies  16. Pandora  17. Electronic Arts  18. Nordstrom  19. Verizon  20. Comcast  21. Philips  22. Deutsche Telekom  23. Orange  24. Fujitsu  25. Ericsson  26. Nokia  27. General Electric  28. Cisco  29. Accenture  30. Deloitte  31. PwC  32. KPMG
Linedata, Openbank, Home Depot, Advanced
Find out what your peers are saying about GitLab vs. Harness and other solutions. Updated: December 2025.
879,422 professionals have used our research since 2012.