We performed a comparison between Google Cloud Identity and IBM MaaS360 based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The features I found most valuable in Intune are its user visibility and troubleshooting options."
"It's easy to manage."
"I believe that the solution is actually in Gartner's top quadrant at the moment for mobile device management."
"This product works very well for companies already using the full Microsoft suite."
"The biggest benefits of Intune are the ability to push changes and the added security. When we moved forward with Defender, we onboarded all those machines automatically. That helps dramatically. For a while, we were left with machines that weren't protected. We could see where people had done things they shouldn't have done, and Defender saved our skins a few times. It didn't happen a lot, but it happened enough that it made us glad we made that decision."
"The most valuable feature of Intune is the central dashboard for compliance and policy management."
"Among the most valuable features are the Company Portal that is built into Intune, and the update rings so that we can manage what types of future updates the devices get."
"The Asset Management and Auto Pilot are valuable features."
"The most valuable feature is that you can manage users from one central location."
"The solution is moderate to difficult to use. I found the approach was practical. Following the steps made it very easy to use."
"I think the first thing that is great is that it gives you a lot of features, like login, and then vaulted passwords and secure LDAP. It becomes easier for the end customer to leverage all those features without going to a higher SKU of G Suite."
"The tool provides a free service that you can integrate for laptop authentication. You also don’t need a separate Active Directory."
"The initial setup is easy."
"Although we have not looked at the whole product and explored it completely, we find that all the authentication features that we are using now are valuable."
"One of the most useful features was the single sign-on. You can use it as an identity provider or service provider. And you can use their organization unit feature to enable or disable some of the features for a specific group of users."
"The most valuable feature is the performance."
"Maas360 uses distribution groups to deploy apps, which makes it a bit easier than, for example, Intune."
"The most valuable features of IBM MaaS360 are encryption and mobile design."
"It is a stable solution."
"It can change policies based on geolocation or schedules."
"The solution is easy to implement."
"The implementation phase of IBM MaaS360 was pretty easy."
"Using this solution has made things more convenient. Earlier, we had to depend a lot more on IT to find and resolve our issues."
"MaaS can force people to lock their phones. Not everyone likes having a PIN and other security features on their phones, but this sets a requirement that you can't get your emails unless you have a PIN on your phone. That was a good feature, and we were able to easily increase the PIN from four digits to six digits. Overall, it was pretty user-friendly."
"When Microsoft Intune is used with different android devices it does not always work as it is supposed to."
"Microsoft Intune fails a lot when it comes to device compliance."
"Intune's reporting and logging could be improved. When troubleshooting, it's difficult to collect the logs and determine what's happening. If I want to filter out the compliant devices, I can see it from the logs, but I would like the option to drill down further."
"The scalability could be improved, and like most other MDM products, Intune is good but not 100% there yet."
"Areas for improvement in Intune include expanding support beyond Samsung devices to accommodate other Android manufacturers like Redmi and Motorola."
"Microsoft Intune lags market leaders, such as Apperian, in its MAM capabilities."
"The feature that allows us to import the business application from the configuration manager to Intune is not very good at this time."
"Integration with Mac devices requires some improvement."
"The solution's storage capacity could be increased."
"If I were to suggest enhancements, it would mainly revolve around ensuring compatibility and maximizing integration options with various services."
"In the next release, I would like to see integration with different systems, mainly wireless SIEMS and other analytical systems that we want to introduce."
"The interface could be improved by simplifying it further."
"Technical support is slow."
"The customer service and support team is not so good."
"The integration should be made easier."
"Google Cloud Identify could make the technology used easier to understand as a layman making it more user-friendly."
"IBM MaaS360 can improve the location reporter. There is a 15-minute delay and this does not allow for any usefulness."
"They should allow for the building of custom reports with graphics."
"We opted to go with Microsoft Intune because it just seemed to be a more mature and comprehensive enterprise solution, whereas IBM MaaS360 didn't seem to have the necessary breadth to manage all of our equipment. Along with laptops, I've had some BYODs. IBM MaaS360 just didn't seem as mature in our assessment."
"The UI has room for improvement."
"Its integration with Microsoft Teams could be better."
"IBM MaaS360’s threat management feature needs improvement. It could identify even more malicious attacks."
"The price could be lower."
"Configuring policies is difficult in IBM MaaS360. It also needs to improve usability."
Google Cloud Identity is ranked 7th in Enterprise Mobility Management (EMM) with 21 reviews while IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews. Google Cloud Identity is rated 7.6, while IBM MaaS360 is rated 7.8. The top reviewer of Google Cloud Identity writes "A stable and scalable cloud solution easily compatible with Google office Suite". On the other hand, the top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". Google Cloud Identity is most compared with Microsoft Entra ID, Okta Workforce Identity, JumpCloud, VMware Workspace ONE and ManageEngine Endpoint Central, whereas IBM MaaS360 is most compared with VMware Workspace ONE, SOTI MobiControl, Jamf Pro, IBM MobileFirst and Cisco Meraki Systems Manager (MDM+EMM). See our Google Cloud Identity vs. IBM MaaS360 report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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