Google Cloud Identity pros and cons

One of the most useful features was the single sign-on. You can use it as an identity provider or service provider. And you can use their organization unit feature to enable or disable some of the features for a specific group of users.

It is a very stable solution. I would rate it a ten out of ten.

Google is always on its own. Google Cloud Identity is pretty good on every point.

It's easy to set up.

The solution is primarily used for single control and single sign which helps with the security and authentication of multiple devices.

The tool provides a free service that you can integrate for laptop authentication. You also don’t need a separate Active Directory.

The most valuable feature of Google Cloud Identity is group access. You are able to assign policies to groups instead of users individually.

The solution is moderate to difficult to use. I found the approach was practical. Following the steps made it very easy to use.

Cloud Identity is scalable enough for our needs. It's serving more than 3,000 users in our organization.

If you want to set up some alerts, you don't have much control over the configuration. You have to use their default alerts. And they only provide alerts for certain activities, so you cannot customize those. Monitoring isn't very helpful either.

The customer service and support team is not so good.

The one place it could be improved is the password vaulting. The password vaulting does not prevent the admins from reading users' passwords, and that's a debate.

Technical support is slow.

The integration should be made easier.

I want the tool to improve its support. It should also incorporate some functionalities. Currently, preparing presentations in Google is a pain point. The tool’s certain features like user provisioning are not intuitive as well. The product’s LDAP support is very poor. Clients do not trust the product due to the spam.

Google Cloud Identity the UI could improve.

Google Cloud Identify could make the technology used easier to understand as a layman making it more user-friendly.

The interface could be more user-friendly.