Software Architect at a transportation company with 1,001-5,000 employees
Real User
Top 20
2024-01-12T04:13:29Z
Jan 12, 2024
I think Google Cloud Identity is a very good product already, and it is also much better than Microsoft's because Microsoft's legacy products, which do a lot of work apart from what they do in general, are very poorly documented. I think the advantage of Google is that its products are properly documented and seem to be relatively easy to use. Microsoft products come with extremely poor documentation. Google's pure documentation, technical reference documentation, and tutorial documentation basically work. With Microsoft, even if you follow the instructions, it doesn't work. It is usually difficult to find information with Microsoft, so you end up working around in circles, making Microsoft products and their documentation infamous among the developers as it is quite difficult. The management of external users needs to be introduced in the tool as it is an area of concern in the tool presently. Currently, the tool allows you to put in only Google's authenticated users, but if you could put in external users, especially in groups, then it would probably be great. User management is an area of concern where improvements are required. At the moment, you cannot let users who are not a part of your organization be added to a security group. It is possible to add external users to your organization's security group with Microsoft. When it comes to Google Cloud Identity, you can get around 100 free licenses for a hundred seats, but if you want to go above the limit of 100 users, then you have to buy the tool for every single user, making it look equivalent to the product which is Microsoft Office. If you have over 100 users in your company, you need to buy Microsoft Office and pull out Google from the company's infrastructure. Google Cloud Identity is not ideal regarding the licensing models offered.
Information Security Engineer at a comms service provider with 51-200 employees
Real User
Top 20
2023-10-13T13:06:42Z
Oct 13, 2023
There is room for improvement in the configuration of their security policies. It seems quite basic. While they offer geolocation and some device management, including multifactor authentication, it feels too elementary for an identity management solution. Microsoft Entra has advanced features, including those related to artificial intelligence, which Google Cloud Identity currently lacks. It appears that Google Cloud Identity is a step behind Microsoft Azure in terms of security features.
I would like to see more integration in future releases. I use Google Cloud Identity through a Google Workspace account account. When I create, I change the license, and I face no problem with that. The only difference for me and my users is that when we log in with Google identity, we cannot use Gmail and other things, but there's no problem with the other parts.
Associate Director Work Transformation at a tech services company with 501-1,000 employees
Real User
Top 20
2023-06-07T10:14:00Z
Jun 7, 2023
It doesn't offer Mac, Linux, and other device management options. In the future release, Google Cloud Identity could enhance existing features like audit logs and better integration with other products
I want the tool to improve its support. It should also incorporate some functionalities. Currently, preparing presentations in Google is a pain point. The tool’s certain features like user provisioning are not intuitive as well. The product’s LDAP support is very poor. Clients do not trust the product due to the spam.
If I compare the product with Azure Active Directory, Google is much too complex to integrate. I am more familiar with Microsoft. It has a bit of a complex interface. Technical support is slow. The security is questionable.
The one place it could be improved is the password vaulting. The password vaulting does not prevent the admins from reading users' passwords, and that's a debate. Some say, if you're an employee and you goof up or something happens, your admin should be able to see your password. In my world - no. If I goof up my admin should be able to reset my passwords but not see what they were. If I want to use the name of my dog plus numbers, he doesn't need to read that. He just needs to reset it. That's a distinction. We call it zero trust. Password vaulting should not allow the admin the possibility to read. I made the observation to Google and they said, "Well, yes, but it's logged," and that's not good enough. The fact that the super admin was able to read all of my passwords and that it's logged, the log is only for the super admin - he is the only person that reads them and which will have the log that he read them. Besides the password vaulting, it works fine. It's just that security notion that I'm not comfortable with. So I'm using a password manager, hence LastPass when password vaulting is required. In the next release, we need to clean up the console for the admin. In the three years that I am using it, I think I'm up to my sixth version. This is proof that if they change the console so much, it's because they keep on trying to improve it. What they need to improve, clearly, is the zero trust enrollment for Chrome OS devices. They are getting there, but they need to keep on improving it. So zero trust enrollment to make it super smooth, buttery smooth.
One area where Cloud Identity has room for improvement is monitoring and alerts. If you want to set up some alerts, you don't have much control over the configuration. You have to use their default alerts. And they only provide alerts for certain activities, so you cannot customize those. Monitoring isn't very helpful either. If I have four or five administrators, I would like to know what they're doing and monitor their activity. Unfortunately, I have to navigate through so many areas to monitor them. In the free version, I can only manage up to 100 identities. That isn't limited in the premium version, but I would like to manage more identities in the free tier. Also, you cannot use any business features in the free version.
Cloud Solution Engineer at a tech services company with 501-1,000 employees
Real User
2020-07-26T08:19:00Z
Jul 26, 2020
They are going ahead and adding a few more things to the Google Cloud premium edition. Their stock management and remote computer management can be improved.
It would be good if they dealt with Unity Accounting, which would allow companies to pay in different ways. In the next release, I would like to see integration with different systems, mainly wireless SIEMS and other analytical systems that we want to introduce.
Pre-Sales Engineering Manager - Cloud Computing at a tech services company with 11-50 employees
Real User
2020-02-13T07:51:01Z
Feb 13, 2020
The pricing for this solution is a little bit higher than AWS and others, which is something that should be improved. This solution has no backup storage included. Having a DR solution included would help to be more competitive with Microsoft.
CEO at a tech services company with 1-10 employees
Real User
2020-01-07T06:27:00Z
Jan 7, 2020
To improve the product, the integration with third-party products could always be smoother. I cannot pinpoint a specific new feature that we will need in the future as the product is serving our purposes. But if we talk about integration with third parties, then there is always room for improvement and making things easier from an implementation standpoint.
Lead Training at a computer software company with 10,001+ employees
Real User
2019-12-31T09:39:00Z
Dec 31, 2019
Pricing is something that can be improved. Right now, Microsoft is doing very well in the cloud and Google has to be more competitive. Customers are always interested in the price. The interface could be improved by simplifying it further. It is better than the Microsoft nested interface, but not as easy to use as Oracle. It may be helpful to have a feature that can back up and export all of the roles, groups, and permissions so that it can be saved elsewhere and re-imported later. I don't think that it is required for a cloud-based solution, but it may be helpful for some customers or administrators. Easing the migration from another cloud provider, such as Microsoft, would be helpful for some customers. There should be a complete suite that is offered so that migration can be done easily.
Cloud Identity is an Identity as a Service (IDaaS) and enterprise mobility management (EMM) product. It offers the identity services and endpoint administration that are available in G Suite as a stand-alone product. As an administrator, you can use Cloud Identity to manage your users, apps, and devices from a central location - the Google Admin console.
The solution's storage capacity could be increased.
I think Google Cloud Identity is a very good product already, and it is also much better than Microsoft's because Microsoft's legacy products, which do a lot of work apart from what they do in general, are very poorly documented. I think the advantage of Google is that its products are properly documented and seem to be relatively easy to use. Microsoft products come with extremely poor documentation. Google's pure documentation, technical reference documentation, and tutorial documentation basically work. With Microsoft, even if you follow the instructions, it doesn't work. It is usually difficult to find information with Microsoft, so you end up working around in circles, making Microsoft products and their documentation infamous among the developers as it is quite difficult. The management of external users needs to be introduced in the tool as it is an area of concern in the tool presently. Currently, the tool allows you to put in only Google's authenticated users, but if you could put in external users, especially in groups, then it would probably be great. User management is an area of concern where improvements are required. At the moment, you cannot let users who are not a part of your organization be added to a security group. It is possible to add external users to your organization's security group with Microsoft. When it comes to Google Cloud Identity, you can get around 100 free licenses for a hundred seats, but if you want to go above the limit of 100 users, then you have to buy the tool for every single user, making it look equivalent to the product which is Microsoft Office. If you have over 100 users in your company, you need to buy Microsoft Office and pull out Google from the company's infrastructure. Google Cloud Identity is not ideal regarding the licensing models offered.
If I were to suggest enhancements, it would mainly revolve around ensuring compatibility and maximizing integration options with various services.
There is room for improvement in the configuration of their security policies. It seems quite basic. While they offer geolocation and some device management, including multifactor authentication, it feels too elementary for an identity management solution. Microsoft Entra has advanced features, including those related to artificial intelligence, which Google Cloud Identity currently lacks. It appears that Google Cloud Identity is a step behind Microsoft Azure in terms of security features.
I would like to see more integration in future releases. I use Google Cloud Identity through a Google Workspace account account. When I create, I change the license, and I face no problem with that. The only difference for me and my users is that when we log in with Google identity, we cannot use Gmail and other things, but there's no problem with the other parts.
It doesn't offer Mac, Linux, and other device management options. In the future release, Google Cloud Identity could enhance existing features like audit logs and better integration with other products
I want the tool to improve its support. It should also incorporate some functionalities. Currently, preparing presentations in Google is a pain point. The tool’s certain features like user provisioning are not intuitive as well. The product’s LDAP support is very poor. Clients do not trust the product due to the spam.
Google Cloud Identity the UI could improve.
If I compare the product with Azure Active Directory, Google is much too complex to integrate. I am more familiar with Microsoft. It has a bit of a complex interface. Technical support is slow. The security is questionable.
The interface could be more user-friendly.
The one place it could be improved is the password vaulting. The password vaulting does not prevent the admins from reading users' passwords, and that's a debate. Some say, if you're an employee and you goof up or something happens, your admin should be able to see your password. In my world - no. If I goof up my admin should be able to reset my passwords but not see what they were. If I want to use the name of my dog plus numbers, he doesn't need to read that. He just needs to reset it. That's a distinction. We call it zero trust. Password vaulting should not allow the admin the possibility to read. I made the observation to Google and they said, "Well, yes, but it's logged," and that's not good enough. The fact that the super admin was able to read all of my passwords and that it's logged, the log is only for the super admin - he is the only person that reads them and which will have the log that he read them. Besides the password vaulting, it works fine. It's just that security notion that I'm not comfortable with. So I'm using a password manager, hence LastPass when password vaulting is required. In the next release, we need to clean up the console for the admin. In the three years that I am using it, I think I'm up to my sixth version. This is proof that if they change the console so much, it's because they keep on trying to improve it. What they need to improve, clearly, is the zero trust enrollment for Chrome OS devices. They are getting there, but they need to keep on improving it. So zero trust enrollment to make it super smooth, buttery smooth.
One area where Cloud Identity has room for improvement is monitoring and alerts. If you want to set up some alerts, you don't have much control over the configuration. You have to use their default alerts. And they only provide alerts for certain activities, so you cannot customize those. Monitoring isn't very helpful either. If I have four or five administrators, I would like to know what they're doing and monitor their activity. Unfortunately, I have to navigate through so many areas to monitor them. In the free version, I can only manage up to 100 identities. That isn't limited in the premium version, but I would like to manage more identities in the free tier. Also, you cannot use any business features in the free version.
They are going ahead and adding a few more things to the Google Cloud premium edition. Their stock management and remote computer management can be improved.
It would be good if they dealt with Unity Accounting, which would allow companies to pay in different ways. In the next release, I would like to see integration with different systems, mainly wireless SIEMS and other analytical systems that we want to introduce.
The pricing for this solution is a little bit higher than AWS and others, which is something that should be improved. This solution has no backup storage included. Having a DR solution included would help to be more competitive with Microsoft.
To improve the product, the integration with third-party products could always be smoother. I cannot pinpoint a specific new feature that we will need in the future as the product is serving our purposes. But if we talk about integration with third parties, then there is always room for improvement and making things easier from an implementation standpoint.
Pricing is something that can be improved. Right now, Microsoft is doing very well in the cloud and Google has to be more competitive. Customers are always interested in the price. The interface could be improved by simplifying it further. It is better than the Microsoft nested interface, but not as easy to use as Oracle. It may be helpful to have a feature that can back up and export all of the roles, groups, and permissions so that it can be saved elsewhere and re-imported later. I don't think that it is required for a cloud-based solution, but it may be helpful for some customers or administrators. Easing the migration from another cloud provider, such as Microsoft, would be helpful for some customers. There should be a complete suite that is offered so that migration can be done easily.
The solution needs to better integrate with Mac's OS. The solution should offer a bit more automation.