We performed a comparison between IBM MaaS360 and Jamf Pro based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is stable."
"The solution has reduced the risk of security breaches by 30%."
"By using Microsoft Intune we can control which websites the users can go to and it provides a secure environment for our employees using their laptops that are having access from home. We have installed Intune to control the user's environment minimizing the chances of any hacking."
"I like the tool's integration with Apple. Anyone who creates an ID in Intune will get an Apple ID."
"I like that we can implement conditional access."
"The solution is scalable. We currently have tens of thousands of users within our organization using the solution."
"It works well if you have a Microsoft environment."
"Intune enables us to manage our devices from anywhere."
"Asset management is the most valuable feature and integral for device inventory."
"My customers value the ability to control all their devices from a central point in IBM MaaS360."
"The solution is easy to implement."
"Mobile Device Configuration with policy applying: This significantly reduces time of device configuration."
"We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the operating system updated, tracking software inventory, controlling computer administrators, and the ability to wipe a computer in case of a security threat. It helps us to be compliant, and it is one of the reasons we implemented it."
"The tool's most valuable features are application, distribution, and security. It helps to block user access."
"Remote enablement feature and access to internal resources on the VPN."
"It can change policies based on geolocation or schedules."
"Jamf cut the time it takes to deploy a new machine to a new user."
"Smart groups and just the way MDM works are valuable. We like all the features that they have. We try to use it as much as possible, and then we have the support and community involvement to reach out to."
"Apple School Manager integration and access to VPP content made the integration of devices into our fleet flawless and application installation much simpler and faster."
"To have a zero-touch setup for the Macs and iPhones is more valuable than one can think."
"The solution has good integration with Google and has high performance for our Mac fleet of devices."
"I have been using Jamf Pro for a few years now, and I'm impressed with its functionality and ease of use."
"The action and trigger is the main thing for us. We like the kind of repetitive script which we can use there."
"Patch management and associated policies help us manage and update our fleet's software."
"It needs certificate provisioning for S/MIME purposes."
"The installation is very easy. However, to be able to configure it you will need special knowledge, such as training or self-studies to have a proper level of security. There are many settings one has to understand before being able to implement Microsoft Intune."
"They need to add more group policies. Intune currently does not have many group policies that you can deploy. Its reporting, which is very limited at the moment, also needs improvement. It will be great if they can add report customization. Its stability needs to be improved. Sometimes, when you register a device in Intune, it doesn't show up instantly on the engine portal on the admin side. They need to provide better support for complicated issues. They also have a long turnaround time."
"In an upcoming release, I would like to see some kind of analytics report."
"The reports that are generated aren't so great. They don't give a lot of meaning so far, but that could be down to user knowledge than the actual reporting side of things. I'm not a big user of it, but I was a bigger user of MaaS360, and we used to be able to run weekly and monthly reports. In the case of any deviations. we'd get a warning immediately. That's not so easy to do or to get in place for Intune. This could be just a user issue, but when I compare both, that's the only thing that's lacking for me."
"There is improvement needed in integrating with the installed Office solutions versions, such as Office 2019. The Office 365 integrates without a problem."
"Sometimes, customers compare it with AirWatch, but the concept of Intune is different from other solutions. It's an application management app. It gets a bit difficult to explain it to customers, but it's not a product limitation. It takes a presale document or presentation to explain it to customers."
"There should be more support for macOS. Even though macOS is supported by Intune and Microsoft is working very hard to get more features into Intune to manage macOS, that's one thing they can give a lot more attention to."
"It would be ideal to add support for the distribution of windows.exe applications."
"The price could be lower."
"Local technical support would be helpful."
"The user experience really isn't so good."
"User interface is basic and not very intuitive."
"IBM MaaS360 needs to have stronger points when it comes to the area of BYOD."
"When we have MaaS360 installed on smartphones, it consumes the battery of the device at a much faster pace. This is one of the areas of improvement that I would like to highlight. We have also observed that in the contact list, a lot of duplication is happening. A single contact is duplicated three or four times, which also consumes more memory resources. If they can work on improving it for these aspects, it will have a more positive impact not only on the way the application is being consumed by the user but also on user satisfaction. A lot of new features are being deployed or rolled out by companies that are competitors of IBM MaaS360. IBM will have to ensure that all those features are on board so that we have a complete suite of features in the platform, rather than deploying multiple diverse solutions to cater to the requirements of our customers."
"They should allow for the building of custom reports with graphics."
"We face issues when we do not have a script and have to write a script, we need to create extension attributes."
"I wish the inventory would have its own pane without having to do it as a search."
"Apple does block certain actions from happening or disallows Jamf from making certain changes."
"The reporting needs to be improved so that generating them is more user-friendly."
"In some places, GUI could be more reactive."
"For Windows, we have a reset option. We'd that option available for Mac."
"I would like to see Jamf add more training tutorials and documentation."
"I would like to have the ability to push scripts using MDM commands."
IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 12 reviews while Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 26 reviews. IBM MaaS360 is rated 7.8, while Jamf Pro is rated 9.6. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of Jamf Pro writes "Cuts the deployment time in half, has a great community, and is absolutely stable and scalable". IBM MaaS360 is most compared with VMware Workspace ONE, SOTI MobiControl, IBM MobileFirst, Cisco Meraki Systems Manager (MDM+EMM) and Sophos Mobile, whereas Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl, Microsoft Configuration Manager and Cisco Meraki Systems Manager (MDM+EMM). See our IBM MaaS360 vs. Jamf Pro report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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