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IBM MaaS360 vs Jamf Pro comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between IBM MaaS360 and Jamf Pro based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed IBM MaaS360 vs. Jamf Pro report (Updated: September 2022).
635,513 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"The ability to send an iPad out to someone and have them auto-provision it when they are out in the field is fantastic. We don't have to have it all configured before we ship it. This is probably the biggest value add.""MaaS can force people to lock their phones. Not everyone likes having a PIN and other security features on their phones, but this sets a requirement that you can't get your emails unless you have a PIN on your phone. That was a good feature, and we were able to easily increase the PIN from four digits to six digits. Overall, it was pretty user-friendly.""Remote enablement feature and access to internal resources on the VPN.""The solution is easy to implement.""Maas360 uses distribution groups to deploy apps, which makes it a bit easier than, for example, Intune.""My customers value the ability to control all their devices from a central point in IBM MaaS360.""The solution is quite stable.""The most valuable feature is that it's comprehensive - it covers mobile devices and laptops in one package."

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"It offers professionals an endless amount of possibilities to keep users and the company happy.""Jamf cut the time it takes to deploy a new machine to a new user.""Automating the refresh of the devices is huge for both sides of the end-user experience.""The solution has good integration with Google and has high performance for our Mac fleet of devices.""If you want to manage macOS devices in your enterprise and want to make it as easy for the user as well as for the administrators, you should use the DEP with Jamf Pro.""Having the ability to automate our workflows has been great.""Jamf is stable, reliable, secure and you have lots of customization options.""Integration with Apple's DEP program and the ability to image systems quickly and efficiently is one of the best features. I use Jamf Pro to push out remote access tools that allow us to help our users with issues that require more "hands-on" than only MDM can provide, which is nice as well."

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"Zero day support is something they can work on. They can make it a little bit more user-friendly.""IBM MaaS360 can improve the information provided for DLP control. Some of our customers would benefit from this.""We opted to go with Microsoft Intune because it just seemed to be a more mature and comprehensive enterprise solution, whereas IBM MaaS360 didn't seem to have the necessary breadth to manage all of our equipment. Along with laptops, I've had some BYODs. IBM MaaS360 just didn't seem as mature in our assessment.""The user experience really isn't so good.""An area for improvement would be handshaking with Microsoft in terms of trying to get a DLP on Microsoft OS.""User interface is basic and not very intuitive.""Local technical support would be helpful.""We had a problem with Microsoft computers. If you downloaded emails on a Microsoft Windows Surface PC, that would also require a license. The Outlook application didn't look great for us on a PC."

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"The solution only makes sense if you have a lot of macOS products in your company.""The response time for support could be significantly improved.""Apple does block certain actions from happening or disallows Jamf from making certain changes.""The integrated patch feature is good but needs some tweaking.""The self Service UI needs some real improvement; they recently revamped the app, but I don't know if those changes have been for the better.""I'd like to see Jamf add Unified Endpoint Management, but it's not going to happen. It's too complex. We tried that for so many years, and no one can do this for Windows and macOS. It can be done with iOS, but that's not the case here. If you want device management for a real laptop operating system, you need two systems. They're very different.""One of the big areas in need of improvement is automated device naming for computers.""We face issues when we do not have a script and have to write a script, we need to create extension attributes."

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Pricing and Cost Advice
  • "Fees are monthly and it's approximately $8 per user."
  • "Price is something for which we are always under pressure. If we have to look at the MaaS deployment, the price definitely has to come down. This is clearly one of the areas that we will have to work on, not only as a provider to our customers but also as a consumer of this service."
  • "I feel the pricing to be very high."
  • "MaaS360 is priced at a balance. It is not as expensive as AirWatch or Jamf and is not a cheap solution like a few of the local products."
  • "The licensing structure is broken down into levels, each with different functionalities available. Depending on your license, there may be additional fees for extra features."
  • More IBM MaaS360 Pricing and Cost Advice →

  • "This is a pricey solution."
  • "The price of a training pass for five people was $18,000 USD."
  • "JumpStart looks a little bit pricey; however, it is worth every penny."
  • "This product is surely worth the cost of implementation."
  • "The cost of any licensing is certainly outweighed by the time saved from manually managing Apple devices."
  • "The price difference between Jamf Pro and VMware Workspace One is not very much, but when counting the cost of my time, Jamf Pro is clearly much better."
  • "Depending on how much support you require, it might make sense to add that to the licensing agreement."
  • "Cloud is worth the small increase in price, but make the switch before you need it, and not during a global pandemic."
  • More Jamf Pro Pricing and Cost Advice →

    Use our free recommendation engine to learn which Enterprise Mobility Management (EMM) solutions are best for your needs.
    635,513 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool that we wanted. Ultimately we decided to choose IBM MaaS360 to secure and manage… more »
    Top Answer:Maas360 uses distribution groups to deploy apps, which makes it a bit easier than, for example, Intune.
    Top Answer:We are charged on a monthly basis. It's my understanding that the pricing is the same as or similar to Intune. If we do switch over, the pricing will be pretty much the same. With IBM, you had to have… more »
    Top Answer:We have been able to keep our tech department lean and mean, maximizing our efficiency by utilizing Jamf to set up our iPads for us, rather than installing each app one at a time.
    Top Answer:Cloud is worth the small increase in price, but make the switch before you need it, and not during a global pandemic.
    Top Answer:Every once in a blue moon, we wind up with a rarely-seen superbug that takes support weeks to months to solve. The good news is that they are rare and not across the platform. Just us.
    Average Words per Review
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    Also Known As
    Fiberlink MaaS360, MaaS360
    JAMF Software Casper Suite
    Learn More

    MaaS360 with Watson is the industry’s first and only cognitive unified endpoint management (UEM) platform, enabling a smarter approach for enterprises to manage and secure all endpoints plus their users, apps and content.

    MaaS360 can be used to manage disparate endpoint types—including smartphones, tablets, laptops, ruggedized devices and the Internet of Things (IoT)—all from a single console.

    A complete Apple management solution for IT pros to empower users and simplify the deployment, inventory, and security of Macs, iPads, and iPhones. Designed to automate device management for you while driving end-user productivity and creativity, Jamf Pro (formerly Casper Suite) is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices.
    Learn more about IBM MaaS360
    Learn more about Jamf Pro
    Sample Customers
    Bancroft, Garuda Indonesia
    Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
    Top Industries
    Comms Service Provider38%
    Healthcare Company13%
    Legal Firm6%
    Engineering Company6%
    Computer Software Company18%
    Comms Service Provider10%
    Construction Company6%
    Educational Organization27%
    Computer Software Company12%
    Healthcare Company8%
    Computer Software Company18%
    Comms Service Provider9%
    Educational Organization7%
    Financial Services Firm6%
    Company Size
    Small Business42%
    Midsize Enterprise23%
    Large Enterprise35%
    Small Business32%
    Midsize Enterprise18%
    Large Enterprise50%
    Small Business27%
    Midsize Enterprise28%
    Large Enterprise45%
    Small Business24%
    Midsize Enterprise16%
    Large Enterprise60%
    Buyer's Guide
    IBM MaaS360 vs. Jamf Pro
    September 2022
    Find out what your peers are saying about IBM MaaS360 vs. Jamf Pro and other solutions. Updated: September 2022.
    635,513 professionals have used our research since 2012.

    IBM MaaS360 is ranked 5th in Enterprise Mobility Management (EMM) with 14 reviews while Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 46 reviews. IBM MaaS360 is rated 7.8, while Jamf Pro is rated 9.6. The top reviewer of IBM MaaS360 writes "Provides access to local resources without a VPN, scales well, and it's easy to use". On the other hand, the top reviewer of Jamf Pro writes "Helpful "lost" mode, ability to lock down devices, and enforces CIS recommendations". IBM MaaS360 is most compared with Microsoft Intune, VMware Workspace ONE, SOTI MobiControl, Cisco Meraki Systems Manager (MDM+EMM) and MobileIron UEM, whereas Jamf Pro is most compared with Microsoft Intune, VMware Workspace ONE, Microsoft Endpoint Configuration Manager, ManageEngine Desktop Central and SOTI MobiControl. See our IBM MaaS360 vs. Jamf Pro report.

    See our list of best Enterprise Mobility Management (EMM) vendors.

    We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.