IBM MaaS360 vs Samsung Knox comparison

IBM and Samsung are both solutions in the Enterprise Mobility Management (EMM) category. IBM is ranked #12 with an average rating of 8.0, while Samsung is ranked #7 with an average rating of 8.1. IBM holds a 6.9% mindshare in EMM, compared to Samsung’s 4.5% mindshare. Additionally, 85% of IBM users are willing to recommend the solution, compared to 100% of Samsung users who would recommend it.

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Executive Summary

We performed a comparison between IBM MaaS360 and Samsung Knox based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed IBM MaaS360 vs. Samsung Knox Report (Updated: June 2026).

Buyer's Guide

IBM MaaS360 vs. Samsung Knox

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of June 2026, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 22.7%, down from 33.5% compared to the previous year. The mindshare of IBM MaaS360 is 6.9%, up from 4.4% compared to the previous year. The mindshare of Samsung Knox is 4.5%, down from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Mobility Management (EMM) Mindshare Distribution
Product	Mindshare (%)
Microsoft Intune	22.7%
Samsung Knox	4.5%
IBM MaaS360	6.9%
Other	65.9%

Enterprise Mobility Management (EMM)

Featured Reviews

OluwashileAdeniyi

Senior Infrastructure Security Engineer at a outsourcing company with 51-200 employees

Centralized endpoint security has improved and supports hybrid work and BYOD policies

Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control. When comparing controls and policies between Windows, Mac, and Linux, Windows has almost everything you can think of, while Mac and Linux have limited types of control. You cannot implement certain things on Mac and Linux that you can on Windows. The limited controls are a major issue. Additionally, if Microsoft could find a way to embed servers into Microsoft Intune, that would be beneficial. Microsoft Intune is not really designed for servers or Windows servers. It is more tailored towards Windows 11 and Windows 10 operating systems. Windows servers are not fully supported. Enterprise organizations usually have both servers and endpoints, which are users' workstations. For servers, most people look for other solutions such as SCCM, which is Configuration Manager. However, SCCM is what Microsoft Intune is trying to replace. Both SCCM and Microsoft Intune belong to Microsoft. Microsoft is trying to transition organizations into Microsoft Intune, the native cloud solution. However, because this update is still in process, servers are not fully compatible with Microsoft Intune and cannot be managed by it. The current policy that has emerged from issues with clients is what they call co-management, which is relatively new, and I do not know if adoption is significant. Many legacy or older customers who have been using these products for decades still have SCCM. When it is time for them to manage their Windows devices, they use what is called cloud attach. Cloud attach is a term whereby your SCCM is connected to your Microsoft Intune. Most people do not know about it, but I have deployed it for several organizations. Cloud attach and co-management work together so that your device is in SCCM, but some policies are pushed from Microsoft Intune. It is like two different solutions working hand in hand. That is what they call co-management. Microsoft Intune does not bring all of your endpoint and security management tools into one place, which is the goal and how it should be. However, as I mentioned, servers are not included. If we talk about end users, Microsoft Intune does bring all your devices together. In a typical enterprise environment, you have end users with workstations, laptops, company-issued phones, and bring your own devices. You can create policies for all of these. However, for the backend, your servers do not have much coverage. Servers are not really covered by Microsoft Intune in that way.

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Abhijeet Chaskar

Cybersecurity Analyst at DigitalTrack solution pvt ltd

Centralized device control has improved security and streamlined daily management tasks

The best features IBM MaaS360 offers include centralized device management, policy enforcement, compliance tracking, and remote device actions. These features make managing and securing endpoints much more efficient. Another feature I appreciate about IBM MaaS360 is the visibility it provides. Being able to view device status, compliance, and security information from one console makes day-to-day management much easier. IBM MaaS360 has positively impacted my organization by improving efficiency and security across the organization. We can manage devices more efficiently, maintain compliance, and resolve issues faster. We save time for both IT teams and end users. The AI outputs from IBM MaaS360 have been reliable in our experience. They provide useful insights and recommendations that help with device management and security monitoring. Though we still review important findings before taking action.

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Mohammed-Azam

Technical Consultant at Stefanini North America and APAC

Streamline enrollment with seamless security and integration while technical support improves

Integration is required first. Samsung Knox needs to be configured initially. Once configured for the first time, the process becomes simplified. For example, in our client's case, they ship Samsung Galaxy devices directly to employees. When the end user receives the device, they simply open the box and attempt to enroll by entering their username and password. No additional steps are required beyond that. There are very few questions asked. Once authentication is completed, the user can proceed without selecting many options. The system directly logs in, and the user receives apps pushed by the console. It is also integrated from the MDM. Certain apps are pushed to employees for their use. This ensures the work profile remains secure.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Overall, Microsoft Intune has been a strong platform for modern endpoint management, especially for organizations supporting hybrid work and cloud-first device management strategies."

"Intune has significantly benefited our organization by providing comprehensive visibility into our device ecosystem."

"My favorite feature of Microsoft Intune is the dashboard; the dashboard is very simple and user-friendly, and any person, even without prior knowledge, can understand it easily by seeing the interface dashboard."

"The initial setup is easy."

"We were able to deploy about 65 computers in under two weeks to a completely remote user base without touching any of the machines."

"Its protection policies are most valuable. It protects mobile devices as well as individual apps. It is pretty scalable, and its documentation is also pretty good. It is also pretty straightforward to deploy."

"We can manage and standardize security across your environment, identify problems, receive alerts, and so on. That's its purpose, and that's also why it's so good."

"Technical support is good."

More Microsoft Intune pros

"We've found the scalability to be very good."

"The solution has made everything more convenient for us and it's now easier to identify whether something can be fixed remotely or whether it requires a physical examination on the device."

"It can change policies based on geolocation or schedules."

"Mobile Device Management, Secure Productivity Suite, and document management are valuable features."

"It allows us to have an updated inventory of all the devices in real-time with the ability to add personalized information."

"It is a stable solution that functions twenty-four hours and seven days a week."

"It is a stable solution."

"I like the way mobile device management works in terms of how the data is segregated, as well as the office and personal data."

More IBM MaaS360 pros

"The most valuable feature of Samsung Knox is the endpoint protection it offers. Users have the ability to perform a factory reset without the need for a hard reset, which is very beneficial."

"Based on my experience and understanding, Samsung Knox is quite good, user-friendly, and top-notch."

"Samsung Knox is doing excellent work with its current offerings."

"Samsung Knox functions as a UEM (User Endpoint Management); for IT professionals, certain features help save time, and we enable IT professionals and technical teams of organizations by training them, handling deployments, and assisting with troubleshooting when needed."

"Samsung Knox is essential because you can centrally manage all your devices, including Android devices, iPhones, and Windows devices, in one platform at an affordable price, improving your security with GPOs and different policies, which is crucial in these times when we need to secure all communications, software, and various components against hackers."

"It's a very good product that any organization can use to help manage their devices."

"Samsung Knox has very seamless integration capabilities for deployment; we easily upload devices through the KME, Samsung Knox Mobile Enrollment."

"One portal for all the features and the remote support capability in Samsung Knox is highly valued. The enterprise editions and the free Knox Suite licenses for one year are also beneficial."

More Samsung Knox pros

Cons

"The solution needs to improve reporting. Sometimes, it shows double or triple entries of the same thing, which affects the count's accuracy. Also, some applications onboarded in Microsoft Intune do not get updated. When we look for solutions online, there is often no clear answer."

"During the onboarding of Microsoft Intune, we faced the problem that the policies were not getting synced."

"It is not very stable. Sometimes, it works instantly, and sometimes, something goes wrong, and you get stuck there."

"For an existing customer who has an SCCM, it would need to be upgraded to an MECM first before I can introduce Microsoft Intune."

"The technical support could be improved."

"Currently, BitLocker does not support BYOD enrollment, which is a product limitation."

"The support is not particularly good. Sometimes when you open a case with Microsoft, you end up resolving the issue by yourself."

"We have spoken to the technical support on a few occasions. They have only ever provided us with minimal information."

More Microsoft Intune cons

"MaaS360 definitely caters to a few of the requirements, but when someone is going for a solution, all the features are not available in MaaS360."

"The solution needs to offer live technical support. Right now, it's just a chat window and it's rather unhelpful."

"However, if technical support was purely through IBM, the service is definitely lacking."

"The interface is clunky and the layout is a bit outdated. Also, I don't think MaaS360 has as many features as Intune. It doesn't integrate with Office as seamlessly as Intune does, which isn't surprising, given that Intune and Office are Microsoft products."

"IBM MaaS360 can improve the information provided for DLP control. Some of our customers would benefit from this."

"Technical support from IBM MaaS360 is lacking. The support is very slow."

"There is a glaring security flaw where users can wipe their phones and they still show compliant in Maas360."

"IBM MaaS360 needs to have stronger points when it comes to the area of BYOD."

More IBM MaaS360 cons

"The main drawback is that they need to expand this product beyond Samsung devices to include every device."

"Features like private DNS would be very useful if pushed through Knox Manage."

"Samsung Knox needs to expand customer features across all devices, not just Samsung devices."

"We faced multiple issues when pushing configuration profiles and policies through Samsung Knox. The students were cracking the entire system."

Pricing and Cost Advice

"I would rate the price a four out of ten with ten being the most expensive."

"We use Defender ATP and E5 licenses."

"I don't have any problem as far as cost is concerned. It is bundled with our license."

"With one user base license, we can use Intune for up to five devices. However, with Soti MobiControl, each license is tied to a single device, meaning one license is dedicated to one device only."

"I liked the tool's pricing until P2 came into effect. I am unsure about the current value versus the cost of the new licensing model."

"Generally, we get favorable discounts, so it's not too bad. Obviously, we're looking at decreasing those wherever we can to bring value back to the public purse because it's all charity based. It's all publicly funded."

"With our standard E5 agreement with Microsoft, there have been no pricing concerns. Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs."

"Intune's pricing is reasonable considering its benefits and the high costs it helps avoid."

More Microsoft Intune pricing and cost advice

"It requires zero investment in infrastructure since it is 100% cloud."

"I rate IBM MaaS360’s pricing a six out of ten."

"The solution is expensive."

"Fees are monthly and it's approximately $8 per user."

"IBM products are a little pricey."

"The solution is cost-effective."

"IBM MaaS360 is cheaper compared to other alternatives. Others are at least three to six times costlier."

"Price is something for which we are always under pressure. If we have to look at the MaaS deployment, the price definitely has to come down. This is clearly one of the areas that we will have to work on, not only as a provider to our customers but also as a consumer of this service."

More IBM MaaS360 pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

Government

Manufacturing Company

12%

Computer Software Company

10%

Government

Construction Company

Comms Service Provider

10%

Manufacturing Company

10%

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	190
Midsize Enterprise	65
Large Enterprise	185

By reviewers
Company Size	Count
Small Business	21
Midsize Enterprise	7
Large Enterprise	12

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	1
Large Enterprise	3

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

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What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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Microsoft Intune vs IBM MaaS360 - which to choose?

Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool...

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What is your experience regarding pricing and costs for IBM MaaS360?

The pricing and licensing experience with IBM MaaS360 was satisfactory and not expensive.

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What needs improvement with IBM MaaS360?

We have some challenges. If we look at the challenges we face in the market, there are a few products like Sophos, wh...

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What is your experience regarding pricing and costs for Samsung Knox?

Regarding pricing, setup cost is crucial in our region. Companies buy Samsung Knox for both security and efficiency p...

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What needs improvement with Samsung Knox?

I would appreciate improved management capabilities for iPhones. Currently, there are some possibilities, but they ar...

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What is your primary use case for Samsung Knox?

I use this solution for my clients, for different businesses such as transport, editorials, hospitals, and ambulances...

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Comparisons

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Workspace ONE UEM vs Microsoft Intune

Compared 6% of the time

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ManageEngine Endpoint Central vs Microsoft Intune

Compared 4% of the time

Red Hat Ansible Automation Platform vs Microsoft Intune

Compared 2% of the time

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Workspace ONE UEM vs IBM MaaS360

Compared 10% of the time

Jamf Pro vs IBM MaaS360

Compared 5% of the time

BlackBerry Enterprise Mobility Suite vs IBM MaaS360

Compared 3% of the time

ManageEngine Endpoint Central vs IBM MaaS360

Compared 3% of the time

Check Point Harmony Mobile vs IBM MaaS360

Compared 2% of the time

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Workspace ONE UEM vs Samsung Knox

Compared 12% of the time

Lenovo Device Manager vs Samsung Knox

Compared 9% of the time

Miradore vs Samsung Knox

Compared 6% of the time

SOTI MobiControl vs Samsung Knox

Compared 6% of the time

ManageEngine Mobile Device Manager Plus vs Samsung Knox

Compared 4% of the time

More Samsung Knox Competitors

Product Reports

Buyer's Guide

Microsoft Intune

June 2026

Download Microsoft Intune product report

Buyer's Guide

IBM MaaS360

June 2026

Download IBM MaaS360 product report

Buyer's Guide

Samsung Knox

May 2026

Download Samsung Knox product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

Fiberlink MaaS360, MaaS360

No data available

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

IBM MaaS360 enhances mobile device management with tracking, security, app deployment, policy management, and integration with Apple DEP and Android Enterprise. It supports remote control, cost efficiency, and is user-friendly, suitable for both corporate and BYOD environments.

MaaS360 offers a comprehensive suite for managing and securing mobile devices. With features like encryption, passcode enforcement, and containerization, it ensures data security and compliance. MaaS360 simplifies app deployment via distribution groups and integrates seamlessly with Apple and Android systems. Its focus on kiosk mode, application security, and automated provisioning make it a strategic choice for companies prioritizing a robust endpoint management strategy. Though it offers extensive options, improvements in notifications, user management, and Microsoft integration are needed.

What are the most important features of IBM MaaS360?

Device Tracking: Enables efficient tracking and management of devices across an enterprise.
Security Features: Provides encryption, passcode enforcement, and containerization for data security.
App Deployment: Facilitates app installation through distribution groups and platform integrations.
Policy Management: Allows organizations to implement and enforce security policies efficiently.
Remote Control: Offers options for remote access and management of devices.

What benefits should users look for in reviews of IBM MaaS360?

Cost Efficiency: Reduces setup costs and offers scalable solutions.
Compliance Support: Helps maintain regulatory compliance with detailed management options.
User-Friendly Interface: Simplifies management and operation through intuitive design.
Scalability: Supports growing organizations with extensive device deployment capabilities.

IBM MaaS360 finds applications in industries needing robust mobile device management and security. Enterprises deploy it widely to ensure compliance and safeguard corporate data, providing application control, data leak prevention, and secure email management. It is used for configuring policies for field staff and enabling efficient device enrollment, significantly cutting initial setup costs.

IBM

Samsung Knox is a comprehensive security platform designed to protect mobile devices and data. It offers a suite of features tailored for enterprise use, ensuring robust security and management capabilities.

Samsung Knox provides a multilayered security framework for businesses, encompassing encryption, app management, and malware protection. It is integrated into Samsung devices, allowing IT admins to manage and secure fleets of smartphones and tablets seamlessly. Users benefit from simplified deployment and consistent updates that safeguard against emerging threats.

What are the most important features of Samsung Knox?

Knox Workspace: Creates a secure container for business data and apps.
Knox Mobile Enrollment: Streamlines the bulk deployment of devices.
Knox Configure: Customizes settings and restrictions on devices remotely.
Knox E-FOTA: Manages firmware updates without user intervention.
Knox Manage: Offers a cloud-based EMM solution for comprehensive control.

What are the benefits and ROI of using Samsung Knox?

Improved security: Ensures sensitive data is protected from breaches.
Enhanced management: Simplifies device administration and policy enforcement.
Cost reduction: Decreases IT overhead through streamlined processes.
Compliance support: Meets industry standards and regulatory requirements.
User productivity: Reduces downtime with automated updates and configurations.

Samsung Knox is widely adopted across industries such as healthcare, finance, and government. In healthcare, it secures patient data on mobile devices used by medical staff. Financial institutions use Knox to protect transaction information and customer details. Government agencies rely on its robust security for handling confidential communications and data.

Samsung

Sample Customers

Mitchells and Buzzers, Callaway

Bancroft, Garuda Indonesia

Information Not Available

Buyer's Guide

IBM MaaS360 vs. Samsung Knox

June 2026

Free Report: IBM MaaS360 vs. Samsung Knox

Find out what your peers are saying about IBM MaaS360 vs. Samsung Knox and other solutions. Updated: June 2026.

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