Google Cloud Identity Reviews

Name: Google Cloud Identity
Brand: Google
Rating: 3.8 (23 reviews)

3.8 out of 5

23 reviews
90% willing to recommend

242 followers

What is Google Cloud Identity?

Cloud Identity is an Identity as a Service (IDaaS) and enterprise mobility management (EMM) product. It offers the identity services and endpoint administration that are available in G Suite as a stand-alone product. As an administrator, you can use Cloud Identity to manage your users, apps, and devices from a central location - the Google Admin console.

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Google Cloud Identity is the #4 ranked solution in top Identity and Access Management as a Service providers and #8 ranked solution in top Enterprise Mobility Management (EMM) solutions. PeerSpot users give Google Cloud Identity an average rating of 7.6 out of 10. Google Cloud Identity is most commonly compared to Microsoft Intune: Google Cloud Identity vs Microsoft Intune. Google Cloud Identity is popular among the large enterprise segment, accounting for 56% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 17% of all views.

Buyer's Guide

Google Cloud Identity

April 2025

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Featured Google Cloud Identity reviews

EkoNugroho

Cloud Support Manager at PointStar

The most valuable feature of Google Cloud Identity is its simplicity in deployment. You only need to purchase and assign licenses to users, and there's no need for extensive setup. Another valuable feature is its integration with Google Workspace, which enhances security through context-aware access and allows for geographic and IP-specific restrictions. This ensures secure access to applications and data.

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PankajKankar

Chief Technology & Product Officer at Reliance Industries Ltd

The solution is primarily used for single control and single sign which helps with the security and authentication of multiple devices The integration should be made easier. I have been using the tool for the last three-four months. There were some issues with stability, initially. It was not…

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Coste Razvan

Founder at Costevo

We use Google Cloud Identity for user management and administration The most valuable feature of Google Cloud Identity is its stability. The solution's multi-factor authentication (MFA) capability is good. The solution's storage capacity could be increased. I have been using Google Cloud…

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Google Cloud Identity mindshare

Product category:

As of May 2025, the mindshare of Google Cloud Identity in the Enterprise Mobility Management (EMM) category stands at 1.2%, down from 3.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Enterprise Mobility Management (EMM)

PeerResearch reports based on Google Cloud Identity reviews

Type	Title	Date
Category	Enterprise Mobility Management (EMM)	May 1, 2025	Download
Product	Reviews, tips, and advice from real users	May 1, 2025	Download
Comparison	Google Cloud Identity vs Microsoft Intune	May 1, 2025	Download
Comparison	Google Cloud Identity vs Jamf Pro	May 1, 2025	Download
Comparison	Google Cloud Identity vs Workspace ONE UEM	May 1, 2025	Download

Title	Rating	Mindshare	Recommending
Microsoft Intune	4.1	33.8%	94%	254 interviews Add to research
Workspace ONE UEM	4.1	10.8%	83%	100 interviews Add to research

Valuable Features

Google Cloud Identity's most valuable features include user-friendly management through a centralized web-based portal, unified identity access, endpoint management, high-performance authentication functions, and straightforward deployment. Users appreciate features like single sign-on, group access, and an intuitive interface with minimal expertise required. Its integration with Active Directory and Google Workspace enhances security through context-aware access and supports mobile device management, offering multifactor authentication and scalability, making it suitable for handling enterprise-level requirements.

"I have not experienced any serious problem with stability."
"The most valuable feature of Google Cloud Identity is its simplicity in deployment."
"The most valuable feature of Google Cloud Identity is its stability."

Room for Improvement

Google Cloud Identity requires improvements in integration with Mac OS and third-party products, increased automation, and more competitive pricing. The interface should be more user-friendly and intuitive. Password vaulting security and zero trust enrollment need enhancement. Better backup options, smoother migrations from other providers, and advanced security features are essential. Users desire more control over alerts, integration, and licensing limitations. Compatibility, customer support, and technical support are deemed insufficient by users.

"Overall, I would give a zero out of 10 for Google's support. There is no easy way to navigate issues without paid consultation, making it quite frustrating."
"Google Cloud Identity should improve its compatibility with other products without any impact, such as Jamf Cloud."
"The solution's storage capacity could be increased."

Pricing

Google Cloud Identity offers flexible pricing with both monthly and yearly subscription models. Licensing can be free for a limited number of users, transitioning to a per-user fee. Although some find it expensive, others appreciate its cost-effectiveness, noting competitive pricing for the features provided. Discounts may be available based on vendor partnerships. Google services are often seen as affordable compared to competitors. Careful cost monitoring is advised to avoid unexpected charges.

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."
"I rate the product price a seven on a scale of one to ten, where one is a low price, and ten is a high price."
"The solution is not expensive."

Popular Use Cases

Organizations primarily utilize Google Cloud Identity for managing user access and authentication across platforms. They implement it for single sign-on, user synchronization with tools like Microsoft Active Directory, and integrating with various systems like MDM. Companies use it to enhance security protocols such as multi-factor authentication, facilitating collaboration, productivity, and cloud resource management. Businesses apply it to ensure secure access control, device management, and unified account management without relying on Google Workspace.

Service and Support

Google Cloud Identity customers find technical support courteous and professional, with some delays in response time and resolution. Some highlight faster service compared to competitors, while others face slow responses. Documentation helps, but direct support can take hours. Users find the escalation process involving partners cumbersome. Some praise technical patience and helpfulness, but a lack of engineers and regional response issues hinder satisfaction. Experiences vary, from exemplary service to frustration with navigating support without paid consultation.

Deployment

Initial setup of Google Cloud Identity varies in complexity based on user scale. For small to medium organizations, deployment is quick and straightforward, manageable by one person. Larger deployments might face complexity but are manageable within months. Setup includes domain verification and role configuration, with Google handling infrastructure. Users find the process easier compared to other providers. While initial setup is generally simple, Windows device management can be more challenging. Maintenance remains uncomplicated once configured.

Scalability

Google Cloud Identity is known for being scalable, accommodating various user counts from hundreds to thousands across different organizations. It adapts easily to fluctuating needs, requiring additional license purchases for scaling up. Although most found it effective, some felt there is room for improvement. Its scalability is frequently rated between seven to nine out of ten. Organizations use it extensively without immediate plans to increase, though many have future scaling intentions.

Stability

Users report high reliability with Google Cloud Identity, noting impressive stability. Many assign ratings between eight to ten out of ten for stability, indicating satisfaction. No significant glitches or crashes occur post-implementation. Minor initial issues were quickly addressed. The tool consistently performs well, ensuring seamless operation. Organizations appreciate its 24/7 availability and reliability. Although a few encountered early challenges with certain apps, these were resolved promptly, reflecting its dependability and user trust.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Google Cloud Identity Buyer's Guide for additional reliable information.