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Hyland OnBase Reviews

Vendor: Hyland
4.1 out of 5

What is Hyland OnBase?

Featured Hyland OnBase reviews

Hyland OnBase mindshare

As of March 2026, the mindshare of Hyland OnBase in the Business Process Management (BPM) category stands at 1.3%, up from 0.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
Hyland OnBase1.3%
Camunda9.2%
IBM BPM4.3%
Other85.2%
Business Process Management (BPM)

PeerResearch reports based on Hyland OnBase reviews

TypeTitleDate
CategoryBusiness Process Management (BPM)Mar 17, 2026Download
ProductReviews, tips, and advice from real usersMar 17, 2026Download
ComparisonHyland OnBase vs CamundaMar 17, 2026Download
ComparisonHyland OnBase vs Automation AnywhereMar 17, 2026Download
ComparisonHyland OnBase vs Pega PlatformMar 17, 2026Download
Suggested products
TitleRatingMindshareRecommending
Informatica Intelligent Data Management Cloud (IDMC)4.01.5%92%214 interviewsAdd to research
Camunda4.19.2%89%78 interviewsAdd to research
 
 
Key learnings from peers
Last updated Mar 15, 2026

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise8
By reviewers
By visitors reading reviews
Company SizeCount
Small Business176
Midsize Enterprise89
Large Enterprise353
By visitors reading reviews

Top industries

By visitors reading reviews
Government
12%
Financial Services Firm
11%
Computer Software Company
9%
Healthcare Company
8%
Manufacturing Company
7%
Insurance Company
7%
University
6%
Retailer
4%
Real Estate/Law Firm
3%
Media Company
3%
Construction Company
3%
Outsourcing Company
2%
Wholesaler/Distributor
2%
Educational Organization
2%
Energy/Utilities Company
2%
Legal Firm
2%
Hospitality Company
2%
Non Profit
2%
Non Tech Company
2%
Comms Service Provider
2%
Transportation Company
1%
Consumer Goods Company
1%
Marketing Services Firm
1%
Performing Arts
1%
Recreational Facilities/Services Company
1%
Pharma/Biotech Company
1%
 
Hyland OnBase Reviews Summary
Author infoRatingReview Summary
Project Manager at Deloitte4.5I use Hyland OnBase for case and document management, workflows, and forms, cutting manual work, errors, and saving 40–55% time. It’s scalable, secure, user-friendly, and supported well, but I want a cleaner change management/migration tool.
Senior Software Engineer at Infosys4.5I use Hyland OnBase organization-wide for document storage with Epic integration and workflow automation, including mass imports and Unity Forms/WorkView. It’s stable, scalable, secure, and cost-effective, delivering strong ROI by reducing paper and speeding processing, though support response and documentation updates could improve.
Data Analyst at Unilever Inc.4.5I’ve used Hyland OnBase for six years across most departments for document storage, scanning/indexing, and automated workflows, including advanced capture. It’s highly customizable, mobile-friendly, and integrates with Microsoft, improving claim times and replacing many apps, though administration is fragmented, implementation slow, and retention needs polish.
Product owner at a computer software company with 10,001+ employees3.0I managed Hyland OnBase as a business partner, valuing its security and integrations, particularly in healthcare. However, its reporting needs improvement, and adopting microservices could reduce costs. A trial version would enhance user experience before purchase.
Software Engineer at Honeywell4.5No summary available
Program Manager at a financial services firm with 11-50 employees4.0I used Hyland OnBase primarily for document and image storage, featuring robust indexing and security. It integrates well with applications like Outlook and Salesforce. However, image size limits and potential for more open-source integration need improvement.
Senior Onbase Developer & Administrator at HTC Global Services (INDIA) Private3.5I support Hyland OnBase for a client, valuing features like workflows and dashboards. However, migration is tedious, and technical support is slow. It's insurance-friendly, benefiting security and content management, though licensing is costly compared to OpenText Documentum.
Solution Architect at a financial services firm with 5,001-10,000 employees4.5I use Hyland OnBase for enterprise document storage, managing tasks from member statements to reports. Its flexibility in keyword application is valuable but can affect performance if overused. Issues arise with external documents lacking correct metadata, needing manual fixes.