Alfresco's most valuable features include document management, content model capabilities, and ease of customization. Users appreciate its extensibility, seamless MS Office integration, and collaboration tools. Its support for Linux, open-source nature, and powerful search and metadata handling are praised. Workflow automation via integrated BPM and persistent document linking are also highlighted. It's noted for user-friendliness, rapid deployment, and support for standards like CMIS. Alfresco allows extensive customization without needing direct involvement, benefiting development and future enhancements.
- "You can meet your users' expected features without having Alfresco's involvement."
- "Alfresco's technical support is very fast and professional."
- "The digitalization of workflow, forms, operations, and business processes is also significant."
Alfresco's Model Manager lacks full content model support. The interface and development environment require enhancements, including Eclipse plugin support. Reporting requires custom modules. Users want NoSQL support and built-in document capture functions. Better integration with Microsoft and simplified configurations are desired. Security and storage options need attention, and workflow features should be more robust. Governance policies are crucial for document management, with improved AI capabilities and digital workflow being requested.
- "If you don't have proper governance, things can go wrong. You have to make rules, such as one folder should not have more than 5,000 subfolders or children."
- "Currently, documents in Alfresco are stored on a file server, which, while good for performance, is a security risk."
- "The setup process for Alfresco was complex."
