Hyland OnBase vs SAP Signavio Process Manager comparison

Hyland and SAP are both solutions in the Business Process Management (BPM) category. Hyland is ranked #15 with an average rating of 7.6, while SAP is ranked #6 with an average rating of 7.8. Hyland holds a 1.4% mindshare in BPM, compared to SAP’s 4.4% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 90% of SAP users who would recommend it.

Hyland OnBase

Read 13 Hyland OnBase reviews

4,371 Views
1,005 Comparison Views

100% willing to recommend

SAP Signavio Process Manager

Read 62 SAP Signavio Process Manager reviews

10,990 Views
5,715 Comparison Views

90% willing to recommend

Hyland OnBase

SAP Signavio Process Manager

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Executive SummaryUpdated on Dec 18, 2024

Hyland OnBase and SAP Signavio Process Manager offer distinct advantages in the realm of business process management. SAP Signavio often stands out due to its advanced features, despite a higher cost, while Hyland OnBase is preferred for its cost-effectiveness and reliable customer support.

Features: Hyland OnBase includes document management, workflow automation, and content integration, which facilitates comprehensive enterprise content management solutions. SAP Signavio Process Manager is distinguished by its in-depth process modeling, analysis, and optimization tools designed for detailed process improvements, offering advanced capabilities that are more suitable for sophisticated, process-driven environments.

Room for Improvement: Hyland OnBase could enhance its process modeling capabilities and expand its feature set to compete with more advanced systems. Additionally, further development in analytics and reporting could strengthen its offerings. SAP Signavio Process Manager would benefit from simplifying its deployment process and providing more straightforward support resources. Enhancing its user interface for non-technical users and offering more competitive pricing options could also improve its appeal.

Ease of Deployment and Customer Service: Hyland OnBase is praised for its easy deployment and exceptional customer service, making it a favorable choice for organizations seeking straightforward implementation. SAP Signavio Process Manager, conversely, has a more complex deployment that requires substantial planning, necessitating more technical support, although its service quality is regarded as adequate once implemented.

Pricing and ROI: Hyland OnBase is appreciated for its affordability and compelling ROI, making it appealing to budget-conscious enterprises. In contrast, SAP Signavio’s higher price is justified by the efficiency improvements and long-term benefits it offers, promising substantial ROI for businesses focused on process excellence.

To learn more, read our detailed Hyland OnBase vs. SAP Signavio Process Manager Report (Updated: December 2025).

Buyer's Guide

Hyland OnBase vs. SAP Signavio Process Manager

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Hyland OnBase

Ranking in Business Process Management (BPM)

15th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (6th), Low-Code Development Platforms (12th)

SAP Signavio Process Manager

Ranking in Business Process Management (BPM)

6th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Business Process Design (4th)

Mindshare comparison

As of January 2026, in the Business Process Management (BPM) category, the mindshare of Hyland OnBase is 1.4%, up from 0.3% compared to the previous year. The mindshare of SAP Signavio Process Manager is 4.4%, down from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
SAP Signavio Process Manager	4.4%
Hyland OnBase	1.4%
Other	94.2%

Business Process Management (BPM)

Featured Reviews

reviewer1981395

Product owner at a computer software company with 10,001+ employees

Seamless data management enhances security while monolithic architecture and reporting need improvements

I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, addressing some concerns. Additionally, there could be more integration points with products Hyland has acquired, such as Alfresco and Nuxeo. Offering a trial version with basic features would allow users to experience the product before purchasing. I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial.

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Eury Reyes P

Analista sr. de procesos de transformación digital at a consumer goods company with 1,001-5,000 employees

Reveals real bottlenecks, but pricing and usability need work still require improvement.

SAP Signavio Process Manager could be improved in several areas to make it more competitive and accessible. From my experience, the strongest opportunity lies in enhancing its process mining capabilities. While Signavio offers solid functionality, other tools like Celonis provide deeper insights and more seamless integrations, especially when working with large datasets or complex execution paths. Strengthening the integration layer and expanding native process mining features would significantly elevate the platform. Another area for improvement is pricing. The solution tends to be positioned at a premium level, which can limit adoption compared to other tools that offer similar or stronger capabilities at a more accessible cost. A more flexible or tiered pricing model would make the product more appealing to a broader range of organizations. Regarding usability, while the platform is powerful, it can feel advanced for users who do not have a process engineering background. Improving the user interface and offering more intuitive guidance for non-technical stakeholders would help increase engagement and ease of use across teams. In terms of support, the setup experience is manageable, especially with technical assistance, but there is room for SAP to provide more consistent and accessible support to ensure a smoother learning curve for new users. Overall, enhancements in process mining depth, integration capabilities, pricing flexibility, and user-friendliness would make SAP Signavio Process Manager a more compelling and widely adoptable solution.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."

"The product's initial setup phase is not difficult."

"The solution is very developed and we are not taking full advantage of its functionalities."

"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."

"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."

"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."

"The solution's most valuable features are integration and flexibility."

"Its most valuable aspect is its flexibility"

More Hyland OnBase pros

"I like the collaboration and the real-time aspects of it."

"It is a scalable solution."

"The modeling tool of Signavio was particularly nice because it has suggestions of where the best areas of improvement are and analyzes your data to show you where the areas of change for improvement are."

"The solution provides data mining and AI features."

"There are many valuable features, of course. I would say the main value of Signavio is to have your current process map in a way that is easy to read and derive optimization actions to make it leaner, faster, more user friendly, etc. Another great feature is the visualization, which is easy to see and read. How they map the process is also very user friendly, with drag-and-drop functionality. Also, it's a very self-explanatory, user-friendly solution."

"The solution is user-friendly."

"It is highly user-friendly and easy to use, even for those who are not familiar with product modeling."

"It is a very scalable solution."

More SAP Signavio Process Manager pros

Cons

"The solution’s initial setup is a little difficult."

"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."

"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."

"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."

"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."

"The application could potentially be more open-source, allowing integration with more solutions."

"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."

More Hyland OnBase cons

"I would like to be able to link a single word within a textual description directly to the glossary."

"I think the intuitive handling is an issue which they should be more focused on, especially as we have issues with the glossary. If you want to implement Signavio within procedures in contact with other software, it's quite difficult to integrate and you will have several points where you have to double and triple the work, because you cannot maintain the data centrally. With other solutions, we can integrate it and have only one data transfer, to import and export with other solutions. A glossary is still limiting us."

"Signavio already offers a wonderful range of functions. If variant management and customer journeys are optimized, Signavio can definitely bask in the glory of BPM tools. We also see optimization potential in the management of licenses, e.g. no named users but rather floating licenses and integration into the company's active directory."

"There is a need for more varied access packages. The access packages that I have used are not cheap enough. They also provide a complete set of tools that are not always used. Sometimes, you need more segregated things, e.g., Signavio includes functionality for a company that has not yet matured. Since there are no basic packages, the company must pay for a package that is not fully used. Typically, process management is started in a company of a certain maturity."

"There are some small graphical bugs, but they are addressed immediately by Signavio to their product development team."

"There is always room for improvement is the capability of integration with other solutions."

"For me, given I've got a lot of experience working with BPMN and other process management tools, in terms of the interface, I think there's a little bit more that can be improved to match what the conventional BPMN offers. I've been constantly trying to give this feedback to Signavio, to let them know that it needs to be more coherent with the original BPMN version of the stencil."

"For us, it would help a lot if this solution had floating licenses."

More SAP Signavio Process Manager cons

Pricing and Cost Advice

"The solution costs around $6,000 per month."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"OnBase is reasonably priced."

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"The tool's price is high."

"I think we're spending about $150,000 a year on licensing costs."

"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."

"I think that the price of the licenses is between $2,000 USD and $3,000 USD per license per year, plus the hub usage. I cannot remember the exact cost, but it is affordable."

"This solution provides really great value for the money."

"The product is expensive."

"SAP Signavio charges a lot of money."

"SaaS has no setup cost, just licensing fees."

"The solution is expensive."

More SAP Signavio Process Manager pricing and cost advice

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Top Industries

By visitors reading reviews

Government

12%

Financial Services Firm

12%

Computer Software Company

Healthcare Company

Manufacturing Company

14%

Financial Services Firm

11%

Computer Software Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	3
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	6
Large Enterprise	44

Questions from the Community

What is your experience regarding pricing and costs for Hyland OnBase?

I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...

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What needs improvement with Hyland OnBase?

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What is your primary use case for Hyland OnBase?

I was a vendor managing Hyland OnBase ( /products/hyland-onbase-reviews ) for Hyland, not as a direct user but as a business partner. We managed the solution and were a partner with Hyland.

See all answers

Which is better - Signavio Process Manager or Celonis?

SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...

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What do you like most about Signavio Process Manager?

The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to someone who doesn't know business process mapping, and they still understand bec...

See all answers

What is your experience regarding pricing and costs for Signavio Process Manager?

The price of SAP Signavio Process Manager was quite high but could be afforded by an organization with a sensitive data scale.

See all answers

Comparisons

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Compared 10% of the time

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Compared 8% of the time

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Compared 8% of the time

IBM FileNet vs Hyland OnBase

Compared 7% of the time

SharePoint vs Hyland OnBase

Compared 7% of the time

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Celonis vs SAP Signavio Process Manager

Compared 34% of the time

ARIS BPA vs SAP Signavio Process Manager

Compared 9% of the time

Visio vs SAP Signavio Process Manager

Compared 6% of the time

Camunda vs SAP Signavio Process Manager

Compared 5% of the time

ADONIS vs SAP Signavio Process Manager

Compared 5% of the time

More SAP Signavio Process Manager Competitors

Product Reports

Buyer's Guide

Hyland OnBase

January 2026

Download Hyland OnBase product report

Buyer's Guide

SAP Signavio Process Manager

January 2026

Download SAP Signavio Process Manager product report

Also Known As

OnBase

Signavio Process Editor

Overview

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

The Signavio portfolio of web-based business transformation solutions helps companies to understand and optimize all of their business processes quickly and at scale, providing instant insights for informed decision-making. Signavio’s intuitive analysis, change management and execution solutions around process excellence include use cases like digital transformation, operational excellence and customer-centricity, placing them at the heart of global organizations.

Over 1 million users in more than 1,500 organizations worldwide rely on Signavio products to make processes part of their company’s DNA. Headquartered in Berlin, Germany, Signavio was founded in 2009 to address the need for a collaborative approach to process management.

Signavio was acquired by SAP in the first quarter of 2021. For more information, visit www.signavio.com

SAP

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten

Buyer's Guide

Hyland OnBase vs. SAP Signavio Process Manager

December 2025

Free Report: Hyland OnBase vs. SAP Signavio Process Manager

Find out what your peers are saying about Hyland OnBase vs. SAP Signavio Process Manager and other solutions. Updated: December 2025.

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