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Hyland OnBase vs SAP Signavio Process Manager comparison

Hyland and SAP are both solutions in the Business Process Management (BPM) category. Hyland is ranked #16 with an average rating of 7.6, while SAP is ranked #4 with an average rating of 8.1. Hyland holds a 1.0% mindshare in BPM, compared to SAP’s 6.7% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 90% of SAP users who would recommend it.
Hyland OnBase
Read 13 Hyland OnBase reviews
  • 3,580 Views
  • 609 Comparison Views
100% willing to recommend
SAP Signavio Process Manager
Read 61 SAP Signavio Process Manager reviews
  • 11,887 Views
  • 6,062 Comparison Views
90% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

Hyland OnBase and SAP Signavio Process Manager offer distinct advantages in the realm of business process management. SAP Signavio often stands out due to its advanced features, despite a higher cost, while Hyland OnBase is preferred for its cost-effectiveness and reliable customer support.

Features: Hyland OnBase includes document management, workflow automation, and content integration, which facilitates comprehensive enterprise content management solutions. SAP Signavio Process Manager is distinguished by its in-depth process modeling, analysis, and optimization tools designed for detailed process improvements, offering advanced capabilities that are more suitable for sophisticated, process-driven environments.

Room for Improvement: Hyland OnBase could enhance its process modeling capabilities and expand its feature set to compete with more advanced systems. Additionally, further development in analytics and reporting could strengthen its offerings. SAP Signavio Process Manager would benefit from simplifying its deployment process and providing more straightforward support resources. Enhancing its user interface for non-technical users and offering more competitive pricing options could also improve its appeal.

Ease of Deployment and Customer Service: Hyland OnBase is praised for its easy deployment and exceptional customer service, making it a favorable choice for organizations seeking straightforward implementation. SAP Signavio Process Manager, conversely, has a more complex deployment that requires substantial planning, necessitating more technical support, although its service quality is regarded as adequate once implemented.

Pricing and ROI: Hyland OnBase is appreciated for its affordability and compelling ROI, making it appealing to budget-conscious enterprises. In contrast, SAP Signavio’s higher price is justified by the efficiency improvements and long-term benefits it offers, promising substantial ROI for businesses focused on process excellence.

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To learn more, read our detailed Hyland OnBase vs. SAP Signavio Process Manager Report (Updated: September 2025).
Buyer's Guide
Hyland OnBase vs. SAP Signavio Process Manager
September 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hyland OnBase
Ranking in Business Process Management (BPM)
16th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Enterprise Content Management (5th), Low-Code Development Platforms (13th)
SAP Signavio Process Manager
Ranking in Business Process Management (BPM)
4th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
61
Ranking in other categories
Business Process Design (3rd)
 

Mindshare comparison

As of September 2025, in the Business Process Management (BPM) category, the mindshare of Hyland OnBase is 1.0%, up from 0.3% compared to the previous year. The mindshare of SAP Signavio Process Manager is 6.7%, down from 6.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
SAP Signavio Process Manager6.7%
Hyland OnBase1.0%
Other92.3%
Business Process Management (BPM)
 

Featured Reviews

Srinivas Rao Kagitha - PeerSpot reviewer
Offers good dashboards and reports but fails to offer better migration features
The migration is a bit difficult in the tool. Whenever we make certain changes to workflow or other stuff, migrating the code from one environment to another is a bit tedious. The tool has an option for export and import, which is not robust. Most of the time, we need to do things stuff manually. For example, if we make any changes in the existing life cycle or any queues, we have to move those changes manually. There is no robust way to migrate code from one environment to a lower environment, like prod. When it comes to the product's technical support, the turnaround time is a bit longer than expected. The issue may be because there are a number of issues or a large number of customers who are reaching out to the support team for help. I believe that the solution's technical team can provide a solution more quickly.
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Enas Selim - PeerSpot reviewer
Transforming banking process documentation with effective collaboration tools
The free trial needs to have more options for end users, such as including Process Intelligence as a trial version. Although mentioned on the website, the governance feature is not available in the free trial. More guidance from support is also needed, as users can get lost on the website when looking for specific features.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."
"The product's initial setup phase is not difficult."
"Its most valuable aspect is its flexibility"
"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."
"The solution's most valuable features are integration and flexibility."
"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."
"The solution is very developed and we are not taking full advantage of its functionalities."
"The most valuable features are that it's very secure and provides audit trails for our documents."
More Hyland OnBase pros
"The interface is very intuitive and includes a drag-and-drop function."
"The ability to leave comments in the Collaboration Hub is a good and easy way for the employees to give feedback on the processes."
"The most valuable feature for me is the collaboration point of view, where everybody has a single view, or source of truth, and everybody sees the same thing. Everyone can comment, contribute, and discuss the processes itself, which makes it easier to funnel down the most value adding comments and make the relevant changes to the processes. This leads to the next best iteration or version of your process."
"I like the collaboration and the real-time aspects of it."
"Version management is helpful because I like to try different versions and then decide which of them should be the main model."
"I would say the collaboration features are very useful to us, because we are a European organization, so we are not in one location. This is an easy way to share with other people and ask them for feedback. That is the use case for us."
"One of the most valuable features is ease of use which has really been a good thing to put into the business. People like tools that they can just pick up and use straight-away."
"The reason we chose Signavio is it's a very robust industrial-grade business process modeling data tool, with data capture behind it, as well as a collaborative nature. A lot of it comes out of the box and requires less technology involvement. It can be run well by the business users. That's what we really like about it."
More SAP Signavio Process Manager pros
 

Cons

"The migration is a bit difficult in the tool."
"The solution’s initial setup is a little difficult."
"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."
"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."
"We are struggling with duplicates and would like to have OCR functionality when using this solution."
"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"The application could potentially be more open-source, allowing integration with more solutions."
More Hyland OnBase cons
"For us, it would help a lot if this solution had floating licenses."
"The user administration, the user-group administration, and the license models need improvement."
"From what I have experienced when I worked with a process team, we would like to work with dummy process diagrams. Right now, I don't know if I would set up a process as a dummy, since it very often gets mixed up with diagrams in production. There are many process diagrams linked to the production environment. I would like to have some kind of sandbox to work with. That would be very good. I don't even know if they already have it, but I would certainly like that."
"It is difficult to quickly digest the vast power of the suite and make use of those capabilities fully."
"Two executives cannot work on one modeling process simultaneously."
"We would like a better way to give users the correct permissions for processes, whether to view or design."
"There is a lot of room for improvement. We've submitted a lot of OSS requests for special inputs we need, like glossary or dictionary entries in Quick Model. Currently, that's not functional."
"If you're going to use the tool the way I'm using it, which is to work with businesses and capture what they're thinking, it would be helpful to be able to insert other objects onto a diagram."
More SAP Signavio Process Manager cons
 

Pricing and Cost Advice

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."
"The tool's price is high."
"The solution costs around $6,000 per month."
"OnBase is reasonably priced."
"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"SAP is always more expensive. The per-user cost is hard to calculate and forecast for a big company."
"The product is expensive."
"SaaS has no setup cost, just licensing fees."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"SAP Signavio charges a lot of money."
"The solution is quite expensive compared to other vendors."
"This solution provides really great value for the money."
"I rate the tool's pricing a nine out of ten."
More SAP Signavio Process Manager pricing and cost advice
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Top Industries

By visitors reading reviews
Government
14%
Financial Services Firm
13%
Computer Software Company
10%
Insurance Company
7%
Manufacturing Company
14%
Financial Services Firm
12%
Computer Software Company
10%
Energy/Utilities Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise8
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise6
Large Enterprise43
 

Questions from the Community

What is your experience regarding pricing and costs for Hyland OnBase?
I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...
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What needs improvement with Hyland OnBase?
I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, ad...
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What is your primary use case for Hyland OnBase?
I was a vendor managing Hyland OnBase ( /products/hyland-onbase-reviews ) for Hyland, not as a direct user but as a business partner. We managed the solution and were a partner with Hyland.
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Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
See all answers
What do you like most about Signavio Process Manager?
The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to someone who doesn't know business process mapping, and they still understand bec...
See all answers
What is your experience regarding pricing and costs for Signavio Process Manager?
The price of SAP Signavio Process Manager was quite high but could be afforded by an organization with a sensitive data scale.
See all answers
 

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Product Reports

Buyer's Guide
Hyland OnBase
September 2025
Hyland OnBase reportDownload Hyland OnBase product report
Buyer's Guide
SAP Signavio Process Manager
August 2025
SAP Signavio Process Manager reportDownload SAP Signavio Process Manager product report
 

Also Known As

OnBase
Signavio Process Editor
 

Overview

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

The Signavio portfolio of web-based business transformation solutions helps companies to understand and optimize all of their business processes quickly and at scale, providing instant insights for informed decision-making. Signavio’s intuitive analysis, change management and execution solutions around process excellence include use cases like digital transformation, operational excellence and customer-centricity, placing them at the heart of global organizations.

Over 1 million users in more than 1,500 organizations worldwide rely on Signavio products to make processes part of their company’s DNA. Headquartered in Berlin, Germany, Signavio was founded in 2009 to address the need for a collaborative approach to process management.

Signavio was acquired by SAP in the first quarter of 2021. For more information, visit www.signavio.com

SAP
 

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten
Buyer's Guide
Hyland OnBase vs. SAP Signavio Process Manager
September 2025
Free Report: Hyland OnBase vs. SAP Signavio Process Manager
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