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Webex Reviews

Vendor: Cisco
4.0 out of 5
Badge Leader
1,217 followers
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Helped 856,278 peers since 2012

Featured Webex reviews

Webex mindshare

As of June 2025, the mindshare of Webex in the Virtual Meetings category stands at 16.9%, up from 15.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Virtual Meetings

PeerResearch reports based on Webex reviews

TypeTitleDate
CategoryVirtual MeetingsJun 12, 2025Download
ProductReviews, tips, and advice from real usersJun 12, 2025Download
ComparisonWebex vs ZoomJun 12, 2025Download
ComparisonWebex vs Microsoft TeamsJun 12, 2025Download
ComparisonWebex vs Skype for BusinessJun 12, 2025Download
Suggested products
TitleRatingMindshareRecommending
TeamViewer4.37.0%91%87 interviewsAdd to research
Skype for Business3.913.1%79%62 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
22%
Government
15%
Financial Services Firm
14%
Comms Service Provider
7%
Manufacturing Company
7%
Retailer
4%
Healthcare Company
4%
University
4%
Educational Organization
3%
Outsourcing Company
2%
Insurance Company
2%
Real Estate/Law Firm
2%
Transportation Company
2%
Construction Company
2%
Legal Firm
1%
Performing Arts
1%
Aerospace/Defense Firm
1%
Energy/Utilities Company
1%
Hospitality Company
1%
Recruiting/Hr Firm
1%
Logistics Company
1%

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Webex reviews

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PeerSpot user
CTO at a tech services company with 11-50 employees
Verified user of Webex
Mar 25, 2025
Security features improve telemedicine practices but usability complexity needs addressing

Pros

"The number one reason we chose Webex was the security features."

Cons

"Usability needs improvement. Webex is more complex compared to Zoom."
Wajid Khattak - PeerSpot user
Procurement Officer at Emerging Systems
Verified user of Webex
Aug 16, 2024
Easy to use, enables remote meetings, and saves time and money

Pros

"The product saves time and money."

Cons

"The solution must provide a plan to extend the subscription by three months."
Find out what your peers are saying about Webex. Updated May 2025
856,278 professionals have used our research since 2012.
AlexandruCioruta - PeerSpot user
Senior manager at Ernst & Young
Verified user of Webex
Apr 15, 2024
Used to conduct online third-party client meetings or third-party vendor meetings

Pros

"The most valuable features of the solution are communication, screen sharing, and collaboration."

Cons

"Sometimes, the solution lags because of performance issues."
NS
IT manager at IRPC PCL
Verified user of Webex
Feb 27, 2024
Improves team collaboration within businesses and offers integration capabilities

Pros

"The product improves team collaboration in our company since it integrates with Microsoft Teams or other vendors."

Cons

"The product's user interface is an area with shortcomings, making it an area where improvements are required."
BM
SAP Consultant at Ford Motor Company
Verified user of Webex
Apr 30, 2024
Easy to use for setting up groups and conversations and good for integrating with other applications

Pros

"Webex improved our overall team collaboration."

Cons

"There could be more some AI-related features. "
NagendraNekkala - PeerSpot user
Senior Manager ICT & Innovations at Bangalore International Airport Limited
Verified user of Webex
Mar 8, 2024
Video quality and security is good, but the user interface is not easy to use

Pros

"The video quality is good."

Cons

"The user interface is not easy to use."
Kodanda Ramji C.S - PeerSpot user
Manager | Engineering | Cloud Managed Services at Sify Technologies
Verified user of Webex
Apr 26, 2024
Is user-friendly and offers good security features

Pros

"The product's initial setup phase was straightforward."

Cons

"All the features are not enabled in the web mode of the product."
Cosme Cardoso - PeerSpot user
Senior Software and Production Engineer S at WEX Inc. (NYSE: WEX)
Verified user of Webex
Apr 26, 2024
Product version discussed: 6.4
Provides predictive information about system and triggers alerts when the resource consumption reaches 100 percent

Pros

"The tool alerts us when there are issues with our Kubernetes environment, such as excessive container usage. This allows our operations team to quickly identify and address these issues, reducing the time it takes to resolve them. "

Cons

"Greater visibility beyond infrastructure metrics would be beneficial. We could leverage insights into business performance indicators as well. I believe that incorporating more predictive capabilities into Webex for the next version would be beneficial. "