Webex and Cisco Meeting Server compete in the video conferencing and collaboration category. Webex has the upper hand with its wide range of features and flexible deployment options, though Cisco Meeting Server offers advantages in simplicity and consistent technical support.
Features: Webex includes features such as screen sharing, recording capabilities, and integration with Microsoft Outlook. It is accessible from various devices, provides consistent performance, and offers stability. Cisco Meeting Server provides easy management, video conferencing focus, and a less complex user interface.
Room for Improvement: Webex requires better user-friendliness, enhanced integration capabilities, and improved support for third-party tools. It also faces connectivity and complexity issues, particularly in large meetings. Cisco Meeting Server could improve by offering advanced integrations and features like remote screen control.
Ease of Deployment and Customer Service: Webex offers deployment flexibility with Public, Private, Hybrid Cloud, and On-premises options, but receives mixed reviews on customer service. Cisco Meeting Server, primarily On-premises, maintains strong technical support and reliability for in-house solutions.
Pricing and ROI: Webex is noted for its higher cost compared to alternatives like Zoom and Microsoft Teams, though it can be cost-effective for large-scale deployments. Cisco Meeting Server offers more predictable pricing, with users often satisfied with its ROI in supporting business operations.
| Product | Market Share (%) |
|---|---|
| Webex | 12.6% |
| Cisco Meeting Server | 5.6% |
| Other | 81.8% |
| Company Size | Count |
|---|---|
| Small Business | 40 |
| Midsize Enterprise | 24 |
| Large Enterprise | 60 |
Cisco Meeting Server brings premises-based video, audio, and web communication together to meet the collaboration needs of the modern workplace. It works with third-party devices, and provides an enjoyable and intuitive user experience. It also scales easily, and can be purchased using our all-in-one, user-based multiparty licensing offer.
Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.
Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.
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