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Cisco Meeting Server vs Webex comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Meeting Server
Ranking in Virtual Meetings
11th
Average Rating
8.4
Reviews Sentiment
7.9
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Webex
Ranking in Virtual Meetings
4th
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
129
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Virtual Meetings category, the mindshare of Cisco Meeting Server is 2.7%, down from 6.4% compared to the previous year. The mindshare of Webex is 5.1%, down from 15.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Webex5.1%
Cisco Meeting Server2.7%
Other92.2%
Virtual Meetings
 

Featured Reviews

Ahmed Elrayes - PeerSpot reviewer
Voice Network Engineer at Raya Integration
A scalable tool useful to hold conferences and video meetings
I use Cisco Meeting Server for conferences and video meetings, which are crucial for my company The share screen option available during conferences is one of the best features of Cisco Meeting Server. In Cisco Meeting Server, GUI is an area of concern where improvements are required. In the…
Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Collaborating in hybrid incident calls has become faster while the meeting interface still needs fixes
The best features are the ability to schedule meetings and launch ad hoc meetings. Additionally, we can create breakout rooms within the meeting itself, which is another excellent feature. Whenever we have production issues, many teams join a single Webex call. Sometimes we need to group together as separate smaller groups and work in parallel to identify the production issues. In those cases, we create Webex breakout rooms and each member joins the corresponding breakout session to progress on their task. Webex helps significantly in the hybrid environment. When we are working from home, it is very easy for us to meet with other team members and the management to get in touch and progress. Webex improves communication because even if we are working from home, we can connect with people and talk to them on a video call. It has improved the incident resolution time by getting into a call in Webex rooms and remediating the issues together as soon as possible. Audio and video quality is excellent for Webex. It has saved considerable time in terms of incident remediation. Whenever we have issues, we jump on a call and work together in parallel. This approach saves time and improves efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The UI is user-friendly and very good overall."
"The share screen option available during conferences is one of the best features of Cisco Meeting Server."
"In summary, this is a good product that is very easy to use, and I recommend it."
"You can use the Cisco Meeting Server to set up conference calls and virtual meetings."
"You can use the Cisco Meeting Server to set up conference calls and virtual meetings. Those are the two primary functions of Meeting Server. Most people in the company are using Microsoft Teams, so we only use Meeting Server when we have an internal meeting for all staff."
"Cisco Meeting Server has the best technical support, so I'd rate support a five out of five."
"Cisco Meeting Server is an easy and less complex solution."
"What I like most about Cisco Meeting Server is its quick management. The solution also has a straightforward configuration."
"Webex support is absolutely great."
"I enjoy conducting virtual training in the WebEx training room."
"I feel the solution to be stable and they are constantly improving on it."
"One of the most valuable features of WebEx is that it's very quick for ad hoc meetings, and I use it all day, every day, for internal chat with my team. It's just a good platform."
"WebEx provides the option to record the chat or delete it. You can also dial into the video on your mobile to communicate with the engineer or whoever. One aspect we like most is that the audio is clear. That is one of the most valuable features of WebEx."
"I don't have deep experience with Webex, but it has a good interface and excellent video quality."
"This is a good software and a powerful tool, I don't have any complaints."
"Seamless integration with Microsoft Outlook."
 

Cons

"What would make Cisco Meeting Server better is integrating it with Zoom and Teams so that you can connect or make a call through any of the two third-party solutions."
"Cisco Meeting Server should include a feature to control another user's screen during a remote session."
"This is a difficult solution to install and it should be made easier."
"A few features are missing on the Meetings app, like a recording function. My understanding is that you need to buy a separate recording solution. It's modular, so you have to enable some functions if you want to use them. For example, we had to enable the Mood function. Recording is the primary feature we'd like to see in the app."
"In Cisco Meeting Server, GUI is an area of concern where improvements are required."
"A few features are missing on the Meetings app, like a recording function."
"Sometimes, the solution lags because of performance issues."
"The initial implementation was a bit difficult. If they could simplify that aspect of the solution, it would be helpful for future users."
"The modification of the email template is not very intuitive."
"One area that could use improvement in Webex is the connection speed."
"I would like to see the addition of new features that will add value to the product."
"I would like for them to include a collaboration tool so that you can directly do a video call or audio call to your colleagues or anyone in the office."
"The solution could improve by adding a survey or form feature to show for the users to be able to vote or answer any questions."
"Webex support is not good and I can really only give them one star for support."
 

Pricing and Cost Advice

"Cisco Meeting Server has reasonable licensing costs."
"Price-wise, Cisco Meeting Server is a product that falls in a mid-range category."
"Licensing fees are billed yearly."
"The pricing of this solution is fine and I am satisfied with it."
"The charges attached to the subscriptions of the product are okay. There are no extra charges to be paid in addition to the standard licensing fees."
"The cost is pretty high compared to the competitors."
"My organization took care of the licensing. I'm guessing they did some subscription cycle, but I used the free version."
"Licensing is subscription-based and the cost varies depending on how many minutes are included in the plan."
"I rate the platform's pricing a six out of ten."
"The tool is expensive."
"I use the solution for free because I don't use the solution's enterprise version."
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Government
11%
Comms Service Provider
10%
Construction Company
9%
Financial Services Firm
17%
Construction Company
13%
Outsourcing Company
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise26
Large Enterprise68
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Webex?
From when I last implemented it, I found the price to be expensive. The licensing model doesn't work because if I want to implement it for an organization, I need to pay a per-user license, which m...
What needs improvement with Webex?
Webex is top-notch at this point in time. The only improvement I see is related to RAM and CPU usage, as older systems with 4GB RAM or i3 processors might slow down the application. I do not have a...
What is your primary use case for Webex?
Webex is primarily used for customer meetings, collaboration with team members, presenting to customers, and virtual calls with customers. In my daily work, I get on the meeting and take the discus...
 

Also Known As

Acano
Cisco Spark
 

Overview

 

Sample Customers

Starz
Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Find out what your peers are saying about Cisco Meeting Server vs. Webex and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.