ON24 Platform vs Webex comparison

ON24 and Cisco are both solutions in the Virtual Meetings category. ON24 is ranked #24, while Cisco is ranked #2 with an average rating of 7.9. ON24 holds a 1.7% mindshare in VM, compared to Cisco’s 6.4% mindshare. Additionally, 100% of ON24 users are willing to recommend the solution, compared to 87% of Cisco users who would recommend it.

ON24 Platform

Read 2 ON24 Platform reviews

558 Views
391 Comparison Views

100% willing to recommend

Webex

Read 128 Webex reviews

3,354 Views
3,253 Comparison Views

87% willing to recommend

ON24 Platform

Webex

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

Webex and ON24 compete in the virtual communication and events space, each serving distinct niches. Webex holds a notable edge in integration and collaboration tools, while ON24 excels in analytics and engagement features.

Features: Webex provides interactive meeting tools, screen sharing, and integration capabilities enhancing collaboration. Its ability to host various virtual events is significant. ON24 specializes in sophisticated engagement features, customizable virtual environments, and audience analytics, catering to data-driven webinars.

Ease of Deployment and Customer Service: Webex has a straightforward deployment process with extensive integration options and solid support, facilitating adoption. ON24's deployment is more complex due to its robust features but provides dedicated support for seamless implementation.

Pricing and ROI: Webex is more cost-effective for companies needing comprehensive communication tools, providing substantial ROI in collaborative environments. ON24 requires a higher initial investment, but its ROI is justified through enhanced engagement and detailed analytics essential for marketing initiatives.

To learn more, read our detailed ON24 Platform vs. Webex Report (Updated: March 2026).

Buyer's Guide

ON24 Platform vs. Webex

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ON24 Platform

Ranking in Virtual Meetings

24th

Average Rating

8.0

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Virtual Events Platforms (7th)

Webex

Ranking in Virtual Meetings

2nd

Average Rating

8.0

Reviews Sentiment

5.3

Number of Reviews

128

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the Virtual Meetings category, the mindshare of ON24 Platform is 1.7%, up from 1.1% compared to the previous year. The mindshare of Webex is 6.4%, down from 17.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Mindshare Distribution
Product	Mindshare (%)
Webex	6.4%
ON24 Platform	1.7%
Other	91.9%

Virtual Meetings

Featured Reviews

reviewer1337886

Multimedia Production Manager at a legal firm with 5,001-10,000 employees

Easy setup and an a la carte pricing model

The solution needs a more modern interface. One of our biggest complaints is that we don't have the ability to dynamically push our interface to participants. Adobe Connect is an older technology, but it allows us to push our own layout and design to participants. One of the solution's strengths is that it's web-only but that is also a weakness. It is not a software solution but is browser-based which has its advantages and disadvantages. Zoom has become such a force that its ease of use surpasses ON24.

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Akhil Viswam

Senior Consultant at a consultancy with 10,001+ employees

Collaborating in hybrid incident calls has become faster while the meeting interface still needs fixes

The best features are the ability to schedule meetings and launch ad hoc meetings. Additionally, we can create breakout rooms within the meeting itself, which is another excellent feature. Whenever we have production issues, many teams join a single Webex call. Sometimes we need to group together as separate smaller groups and work in parallel to identify the production issues. In those cases, we create Webex breakout rooms and each member joins the corresponding breakout session to progress on their task. Webex helps significantly in the hybrid environment. When we are working from home, it is very easy for us to meet with other team members and the management to get in touch and progress. Webex improves communication because even if we are working from home, we can connect with people and talk to them on a video call. It has improved the incident resolution time by getting into a call in Webex rooms and remediating the issues together as soon as possible. Audio and video quality is excellent for Webex. It has saved considerable time in terms of incident remediation. Whenever we have issues, we jump on a call and work together in parallel. This approach saves time and improves efficiency.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution works well with third-party integrations."

"Friendly user interface and simple navigation."

"Screen share is the most valuable feature."

"I have found the most valuable features to be the high quality of the video and the audio. Additionally, the graphical user interface is good and it is easy to use."

"WebEx allows both host and participants to engage in an online class, conference, training session, or support case with ease."

"The most valuable feature of the solution is the fact that it is easy to share screens, a major reason I chose it."

"The product is quite secure. Other products, such as Zoom, have had security issues raised in the media."

"Webex's clarity is good for video and audio. I have found it better than Zoom. We can receive notifications of meetings which is helpful."

"I am completely satisfied with the tech support."

"The product's initial setup phase was straightforward."

More Webex pros

Cons

"The solution needs a more modern interface."

"Bandwidth optimization could be increased."

"The UX should be more user-friendly. I know others don't like the UX because it's a little complicated to use."

"Although we utilize it for team collaboration, it's not very efficient. Most people don't bother turning on their video during meetings. We feel stuck in the past, relying on outdated technology."

"The performance of WebEx could be improved. If you're using it on a mobile device and on the laptop, you sometimes get glitches, where you've answered the call or joined a meeting on a laptop and your mobile device doesn't quite know what's going on. It may just be technical glitches, but it seems to be a bit shaky sometimes on mobile devices."

"One area that could use improvement in Webex is the connection speed."

"We have had some audio quality issues, and troubleshooting can be difficult because of the details you need to provide to Cisco/WebEx and that the call needs to have taken place very recently."

"The modification of the email template is not very intuitive."

"We have had issues where some of the invited participants are not able to join the meeting."

"The charges for US and Asia vary greatly. It costs more to subscribe to WebEx in Asia."

More Webex cons

Pricing and Cost Advice

"We paid $1,800 for five webinars, which is the standard fee. If you require support there is a $300 additional fee, extra attendees is an additional fee, integration is an additional fee, etc. All these extras could add on another $2,500 which was not in our budget."

"You can opt for yearly licensing with Webex."

"I rate the platform's pricing a six out of ten."

"There is a need to pay the licensing charges to use Webex Enterprise Edition."

"Features matter more than the price for us. As long as we get all the features we want and it fits our budget, then the price doesn't matter. I can't speak for other companies. We have tried other applications, and we run into some problems that we don't see in Webex."

"You need to make yearly payments towards the licensing charges of the product. You need to opt for a subscription-based licensing model for your organization. The product is a bit expensive."

"Webex is very expensive."

"There is a license needed to use this solution."

"I have recently switched to a different solution. WebEx is more costly. There are equivalent solutions at a lower cost."

More Webex pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Marketing Services Firm

16%

Manufacturing Company

10%

Government

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	40
Midsize Enterprise	25
Large Enterprise	62

Questions from the Community

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Earn 20 points

What do you like most about Webex?

Webex improved our overall team collaboration.

See all answers

What is your experience regarding pricing and costs for Webex?

From when I last implemented it, I found the price to be expensive. The licensing model doesn't work because if I want to implement it for an organization, I need to pay a per-user license, which m...

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What needs improvement with Webex?

Webex can be simplified in terms of user interface, where many features should be displayed in a compact view, with similar features grouped together and a minimalistic design helping users underst...

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Comparisons

Zoom Workplace Business vs ON24 Platform

Compared 19% of the time

Blackboard Collaborate vs ON24 Platform

Compared 10% of the time

Microsoft Teams vs ON24 Platform

Compared 9% of the time

RingCentral Events vs ON24 Platform

Compared 9% of the time

PGi GlobalMeet vs ON24 Platform

Compared 9% of the time

More ON24 Platform Competitors

Zoom Workplace Business vs Webex

Compared 9% of the time

Cisco Meeting Server vs Webex

Compared 7% of the time

GoToWebinar vs Webex

Compared 6% of the time

GoToMeeting vs Webex

Compared 6% of the time

join.me vs Webex

Compared 4% of the time

More Webex Competitors

Product Reports

Buyer's Guide

Virtual Meetings

March 2026

Download ON24 Platform product report

Buyer's Guide

Webex

February 2026

Download Webex product report

Also Known As

No data available

Cisco Spark

Overview

Experiences Centered Around Your Audience

The ON24 Platform gives you a single place to build, manage, analyze, measure and optimize all of your audiences’ experiences.

Data-Driven
Extract behavioral insights to qualify leads and accelerate deals.

Scalable
Centralize the development, sharing and reuse of your best content.

Global
Broadcast, repurpose and translate content across multiple regions.

Integrated
Seamlessly connect and transfer data with other business software.

Customizable
Control every aspect of the audience experience, data capture and reporting.

Ease-of-Use
Simplify content creation with intuitive, drag-and-drop functionality.

ON24

Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

Cisco

Sample Customers

IBM, Zendesk, Salesforce, Linkedin, Intel

Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.

Buyer's Guide

ON24 Platform vs. Webex

March 2026

Free Report: ON24 Platform vs. Webex

Find out what your peers are saying about ON24 Platform vs. Webex and other solutions. Updated: March 2026.

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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.