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ON24 Platform vs Webex comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ON24 Platform
Ranking in Virtual Meetings
23rd
Average Rating
8.0
Reviews Sentiment
8.1
Number of Reviews
2
Ranking in other categories
Virtual Events Platforms (7th)
Webex
Ranking in Virtual Meetings
2nd
Average Rating
8.0
Reviews Sentiment
5.3
Number of Reviews
128
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Virtual Meetings category, the mindshare of ON24 Platform is 1.9%, up from 1.2% compared to the previous year. The mindshare of Webex is 5.5%, down from 17.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Webex5.5%
ON24 Platform1.9%
Other92.6%
Virtual Meetings
 

Featured Reviews

reviewer1337886 - PeerSpot reviewer
Multimedia Production Manager at a legal firm with 5,001-10,000 employees
Easy setup and an a la carte pricing model
The solution needs a more modern interface. One of our biggest complaints is that we don't have the ability to dynamically push our interface to participants. Adobe Connect is an older technology, but it allows us to push our own layout and design to participants. One of the solution's strengths is that it's web-only but that is also a weakness. It is not a software solution but is browser-based which has its advantages and disadvantages. Zoom has become such a force that its ease of use surpasses ON24.
Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Collaborating in hybrid incident calls has become faster while the meeting interface still needs fixes
The best features are the ability to schedule meetings and launch ad hoc meetings. Additionally, we can create breakout rooms within the meeting itself, which is another excellent feature. Whenever we have production issues, many teams join a single Webex call. Sometimes we need to group together as separate smaller groups and work in parallel to identify the production issues. In those cases, we create Webex breakout rooms and each member joins the corresponding breakout session to progress on their task. Webex helps significantly in the hybrid environment. When we are working from home, it is very easy for us to meet with other team members and the management to get in touch and progress. Webex improves communication because even if we are working from home, we can connect with people and talk to them on a video call. It has improved the incident resolution time by getting into a call in Webex rooms and remediating the issues together as soon as possible. Audio and video quality is excellent for Webex. It has saved considerable time in terms of incident remediation. Whenever we have issues, we jump on a call and work together in parallel. This approach saves time and improves efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In general, the solution provides a good experience, the user interface is friendly and from the user perspective, navigation was simple."
"Friendly user interface and simple navigation."
"The solution works well with third-party integrations."
"The solution works well with third-party integrations."
"The most valuable feature is that you can host presentations with a lot of attendees."
"The most valuable features are video conferencing, the integration with Outlook, and scheduling meetings."
"The implmentation of Webex is simple. It does not a lot of time."
"We have received a return on investment."
"My advice to anybody who is considering Webex is that it is a great tool for having meetings and collaborating with customers, suppliers, and employees."
"We can easily connect the device and create a room and then we can call many devices."
"We use Webex for virtual meetings."
"Overall, Webex is working fine for us at the time being and I recommend it."
 

Cons

"One thing that could be improved is that there is a 5,000 person limit."
"The solution needs a more modern interface."
"Bandwidth optimization could be increased."
"The solution needs a more modern interface."
"This service could be improved by implementing integration with Microsoft platforms. If you are on a call with Webex, you can get a call from Teams or Skype for Business without receiving any indication."
"I think it's very inconvenient to have to enter my email address all the time just to be a visitor."
"The price of the license for the solution could be less expensive."
"It should be more integrated with third-party vendors."
"It would be great if they had a directory that you could consult for the meeting dial-in numbers."
"Webex's stability could be improved."
"I think Webex could be improved by simplifying the process. For instance, they could make it easier to join meetings by providing a direct meeting link without requiring sign-ups or logins. While security is important, finding a balance with user-friendliness is key."
"The product's user interface is an area with shortcomings, making it an area where improvements are required."
 

Pricing and Cost Advice

"We paid $1,800 for five webinars, which is the standard fee. If you require support there is a $300 additional fee, extra attendees is an additional fee, integration is an additional fee, etc. All these extras could add on another $2,500 which was not in our budget."
"I use the solution for free because I don't use the solution's enterprise version."
"My organization took care of the licensing. I'm guessing they did some subscription cycle, but I used the free version."
"The solution is low-cost for a hybrid model."
"The price of the license depends a lot on the type of service required and whether it is for the entire company or only for a few users."
"We paid for our Webex license as a bundle."
"There is a need to pay the licensing charges to use Webex Enterprise Edition."
"Licensing is subscription-based and the cost varies depending on how many minutes are included in the plan."
"I am not aware of the pricing details."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
11%
Computer Software Company
9%
Outsourcing Company
9%
Financial Services Firm
18%
Marketing Services Firm
10%
Construction Company
9%
Religious Institution
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise25
Large Enterprise68
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Webex?
Webex improved our overall team collaboration.
What is your experience regarding pricing and costs for Webex?
From when I last implemented it, I found the price to be expensive. The licensing model doesn't work because if I want to implement it for an organization, I need to pay a per-user license, which m...
What needs improvement with Webex?
Webex can be simplified in terms of user interface, where many features should be displayed in a compact view, with similar features grouped together and a minimalistic design helping users underst...
 

Comparisons

 

Also Known As

No data available
Cisco Spark
 

Overview

 

Sample Customers

IBM, Zendesk, Salesforce, Linkedin, Intel
Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Find out what your peers are saying about ON24 Platform vs. Webex and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.