IT Central Station is now PeerSpot: Here's why

Webex Pros

JG
Account Manager at a tech services company with 11-50 employees
The camera moves in tandem with the person who is using it to communicate with the other participants.
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Ahmed Naji - PeerSpot reviewer
Pre Sales Engineer at a tech services company with 51-200 employees
What I value most about Webex is its stability compared to other solutions.
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PC
Program Administrator at a manufacturing company with 10,001+ employees
One of the most valuable features of Webex was that it was easy to use and there were no hassles.
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Buyer's Guide
Webex
June 2022
Learn what your peers think about Webex. Get advice and tips from experienced pros sharing their opinions. Updated: June 2022.
610,336 professionals have used our research since 2012.
SV
CISO & COO at a tech services company with 1-10 employees
The solution has been very stable.
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Rahul Maheshwari - PeerSpot reviewer
Transformation Program Manager at NTT Data India Enterprise Application Services Pri
Seamless integration with Microsoft Outlook.
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AdemolaOlamide - PeerSpot reviewer
Business Development Manager at CLC Africa
In terms of stability, the solution is reliable.
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NR
Network Specialist at a computer software company with 1,001-5,000 employees
Lag-free video communication and virtual meeting software which runs smoothly.
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DL
IT Support Officer at a non-profit with 501-1,000 employees
Easy to use virtual meeting solution. Installation was straightforward without the need for a technical team.
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JT
Business Development Executive at a tech services company with 51-200 employees
I don't think Zoom has anywhere near the features and functionality of Webex.
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SP
CEO at a consultancy with 1-10 employees
Screen share is the most valuable feature.
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Webex Cons

JG
Account Manager at a tech services company with 11-50 employees
The interconnectivity of all of the solution's facilities and functions can be more complex than that which is involved in basic configuration, when equipment, telephone extensions or other mobile apps are thrown into the mix.
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Ahmed Naji - PeerSpot reviewer
Pre Sales Engineer at a tech services company with 51-200 employees
Webex support is not good. When we try to open a ticket, it takes approximately 24 hours. With Microsoft, we get support within two or three hours.
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PC
Program Administrator at a manufacturing company with 10,001+ employees
Webex could be improved by having a password-protected system. I don't remember there being any passwords for the meetings, but, presently, Zoom has meeting protection.
View full review »
Buyer's Guide
Webex
June 2022
Learn what your peers think about Webex. Get advice and tips from experienced pros sharing their opinions. Updated: June 2022.
610,336 professionals have used our research since 2012.
SV
CISO & COO at a tech services company with 1-10 employees
The base application uses a lot of resources. They could work on the performance of the application so that it's less heavy.
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Rahul Maheshwari - PeerSpot reviewer
Transformation Program Manager at NTT Data India Enterprise Application Services Pri
No private chat option.
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AdemolaOlamide - PeerSpot reviewer
Business Development Manager at CLC Africa
Everything just needs to be shrunk down without sacrificing quality so that not so much bandwidth is needed in order to hold meetings effectively.
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NR
Network Specialist at a computer software company with 1,001-5,000 employees
There's some difficulty in Webex, particularly when a third party needs access and that third party is not part of the domain of the company, it could be difficult.
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DL
IT Support Officer at a non-profit with 501-1,000 employees
Performance of this platform needs improvement. There was a stability issue, particularly glitches that kept it from running smoothly.
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JT
Business Development Executive at a tech services company with 51-200 employees
My biggest issue with the solution involves its price, which I find to be prohibitive for small governments and modest-sized schools.
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SP
CEO at a consultancy with 1-10 employees
An opportunity they could benefit from would be a version that includes meeting transcription. I usually use a third-party product to do transcription.
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Buyer's Guide
Webex
June 2022
Learn what your peers think about Webex. Get advice and tips from experienced pros sharing their opinions. Updated: June 2022.
610,336 professionals have used our research since 2012.