Webex pros and cons

The camera moves in tandem with the person who is using it to communicate with the other participants.

What I value most about Webex is its stability compared to other solutions.

One of the most valuable features of Webex was that it was easy to use and there were no hassles.

The solution has been very stable.

Seamless integration with Microsoft Outlook.

In terms of stability, the solution is reliable.

Lag-free video communication and virtual meeting software which runs smoothly.

Easy to use virtual meeting solution. Installation was straightforward without the need for a technical team.

I don't think Zoom has anywhere near the features and functionality of Webex.

Screen share is the most valuable feature.

The interconnectivity of all of the solution's facilities and functions can be more complex than that which is involved in basic configuration, when equipment, telephone extensions or other mobile apps are thrown into the mix.

Webex support is not good. When we try to open a ticket, it takes approximately 24 hours. With Microsoft, we get support within two or three hours.

Webex could be improved by having a password-protected system. I don't remember there being any passwords for the meetings, but, presently, Zoom has meeting protection.

The base application uses a lot of resources. They could work on the performance of the application so that it's less heavy.

No private chat option.

Everything just needs to be shrunk down without sacrificing quality so that not so much bandwidth is needed in order to hold meetings effectively.

There's some difficulty in Webex, particularly when a third party needs access and that third party is not part of the domain of the company, it could be difficult.

Performance of this platform needs improvement. There was a stability issue, particularly glitches that kept it from running smoothly.

My biggest issue with the solution involves its price, which I find to be prohibitive for small governments and modest-sized schools.

An opportunity they could benefit from would be a version that includes meeting transcription. I usually use a third-party product to do transcription.