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Webex pros and cons

Vendor: Cisco
4.0 out of 5
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Webex Pros review quotes

reviewer1037607 - PeerSpot reviewer
Dec 9, 2021
The camera moves in tandem with the person who is using it to communicate with the other participants.
CO
Apr 9, 2024
The product's initial setup phase is very straightforward.
AN
Sep 23, 2021
What I value most about Webex is its stability compared to other solutions.
Learn what your peers think about Webex. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
823,547 professionals have used our research since 2012.
Prachitya Dubey - PeerSpot reviewer
Apr 12, 2024
The most valuable feature of the solution is the fact that it is easy to share screens, a major reason I chose it.
VK
Apr 4, 2024
The product's initial setup phase was straightforward.
reviewer1205559 - PeerSpot reviewer
Oct 21, 2019
The best feature is to be able to share the screen or just some application we want, even a video or audio, then request the remote control of the device with which they have connected.
AS
Jun 30, 2020
The solution makes it easy for us as a team to collaborate remotely.
Kodanda Ramji C.S - PeerSpot reviewer
Apr 15, 2024
The product's initial setup phase was straightforward.
reviewer1712268 - PeerSpot reviewer
Nov 9, 2021
One of the most valuable features of Webex was that it was easy to use and there were no hassles.
reviewer1135716 - PeerSpot reviewer
Dec 7, 2021
The solution has been very stable.
 

Webex Cons review quotes

reviewer1037607 - PeerSpot reviewer
Dec 9, 2021
The interconnectivity of all of the solution's facilities and functions can be more complex than that which is involved in basic configuration, when equipment, telephone extensions or other mobile apps are thrown into the mix.
CO
Apr 9, 2024
The high price of the product is an area of concern where improvements are required.
AN
Sep 23, 2021
Webex support is not good. When we try to open a ticket, it takes approximately 24 hours. With Microsoft, we get support within two or three hours.
Learn what your peers think about Webex. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
823,547 professionals have used our research since 2012.
Prachitya Dubey - PeerSpot reviewer
Apr 12, 2024
Nowadays, it is hard to set up meetings using Webex since it has become a complicated process.
VK
Apr 4, 2024
The scalability and voice quality attached to the solution are areas of concern where improvements are required.
reviewer1205559 - PeerSpot reviewer
Oct 21, 2019
The modification of the email template is not very intuitive.
AS
Jun 30, 2020
The solution should come as a big client for the system. It should be able to be used just like chat software when necessary, similar to instant messaging.
Kodanda Ramji C.S - PeerSpot reviewer
Apr 15, 2024
All the features are not enabled in the web mode of the product.
reviewer1712268 - PeerSpot reviewer
Nov 9, 2021
Webex could be improved by having a password-protected system. I don't remember there being any passwords for the meetings, but, presently, Zoom has meeting protection.
reviewer1135716 - PeerSpot reviewer
Dec 7, 2021
The base application uses a lot of resources. They could work on the performance of the application so that it's less heavy.