We performed a comparison between Skype for Business and Webex based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of the solution are that it is quick and easy to use. It is a good tool for group calls."
"It has benefited my organization because I can use it on the phone, I can use it on a laptop, wherever I want. The communication channel is very easy now and I can call and chat. It's experienced. Together, my team manages everything. It's very easy."
"Using this solution has helped us to cut long distance calls, as well as video services from third parties."
"The product helps me make international calls."
"Video conferencing to hold virtual meetings helps to prevent employee displacement, where everyone can now enjoy the comfort of their own offices."
"The GUI is very user-friendly."
"It saves trouble, and it saves us time."
"It's a good product, we like using it."
"I have found Webex to be stable."
"Webex is a reliable solution and has good video quality."
"The video conferencing quality is better than that of other solutions."
"The installation was straightforward."
"We use Webex for virtual meetings."
"Easy to use virtual meeting solution. Installation was straightforward without the need for a technical team."
"It is user-friendly."
"I appreciate the developers of Webex because it's a wonderful tool. What I found most valuable in it is the seamless experience it offers, in terms of connecting with any person at any time remotely, without any glitches. This is the main advantage of Webex. I also like that the platform is user-friendly, so anyone using the tool for the first time won't find any difficulties when logging in or accessing it."
"I am not familiar with all of the features or whether they can hold conferences because we use Zoom for that. But, in my opinion, if they can do something similar to what Zoom is doing, it will be a complete solution."
"I should be able to make a desktop phone call when I click a member of my Lync directory."
"We would like to better customize our instructions within the Outlook plugin/invite, but we are unable to do so."
"The stability could be improved."
"The video conferencing quality can be improved."
"I don't recall coming across any big missing features."
"There are not many options, in terms of some other third-party integration."
"The solution isn't connected to Microsoft Teams, and I feel like there is better communication on that particular solution. The group capabilities are a bit less than Teams."
"Webex support is not good. When we try to open a ticket, it takes approximately 24 hours. With Microsoft, we get support within two or three hours."
"It would be better if it were more secure. I do expect Webex to keep up with hackers and their latest techniques."
"My biggest issue with the solution involves its price, which I find to be prohibitive for small governments and modest-sized schools."
"To make Webex more competitive, I would suggest lowering the price and providing some of the same features that are in Teams or Zoom."
"I'd like to see a modernized user interface, something a bit more colorful."
"The modification of the email template is not very intuitive."
"The WebEx interface is not as user-friendly as Zoom's. There is room for improvement there."
"The product's price could be better."
Skype for Business is ranked 4th in Virtual Meetings with 59 reviews while Webex is ranked 2nd in Virtual Meetings with 110 reviews. Skype for Business is rated 7.8, while Webex is rated 8.0. The top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". On the other hand, the top reviewer of Webex writes "Easy to set up and connects users remotely with others without a glitch; has a user-friendly platform and good technical support". Skype for Business is most compared with Zoom, TeamViewer, GoToMeeting, Cisco Meeting Server and HCL Connections, whereas Webex is most compared with Cisco Meeting Server, TeamViewer, Zoom, Cisco TelePresence and Huawei Video Conferencing Platform. See our Skype for Business vs. Webex report.
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