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Buyer's Guide
GoToMeeting vs. Webex
May 2022
Find out what your peers are saying about GoToMeeting vs. Webex and other solutions. Updated: May 2022.
595,546 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"GoToMeeting's security is very good. I've never known anybody to crash a GoToMeeting.""We don't have any link issues whether you use it to browser, or use it as a client. It worked perfectly fine for us.""The solution worked well specifically for audio meetings.""There is no lagging and the meeting interaction is seamless.""Pricing is reasonable. It's not expensive. The pricing is one of the great selling points for the product.""It works, it's reliable.""I think all the features are very useful, especially the rooms features and we present with screen sharing. Instead of organizing conferences, we are able to do that online. This has been saving us from spending on travel. From the beginning of this year, because of GoToMeeting, I have canceled I think three or four business trips.""It was just chosen because somebody at the company said, "We need a meeting thing. Hey, go find a meeting thing." It wasn't me, but somebody else in the organization was like, "Alright, let's use GoToMeeting. It's free.""

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"Screen share is the most valuable feature.""What I value most about Webex is its stability compared to other solutions.""Overall the quality of the solution is very good.""Easy to use virtual meeting solution. Installation was straightforward without the need for a technical team.""A valuable feature of Webex is that it's good for direct communication. In general, I'm satisfied.""I have found a lot of virtual meeting solutions seem the same. Some might work a little bit better, it is difficult to pinpoint a particular functionality that's widely different, they all have screen sharing and video in-voice.""The most valuable features are video conferencing, the integration with Outlook, and scheduling meetings.""The stability of the solution is the most important feature."

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"Sometimes we'll run into issues where firewall rules aren't set correctly and won't work.""In the next release, I would for it to incorporate files more efficiently from one computer to another when we covert things and send them out. I'm not sure if it's capable of that.""I didn't like the fact that they tried to make their new version look like Zoom.""The solution could always be more secure.""GoToMeeting breaks down a lot. We're not sure if it's breaking down, but we start getting very erratic community channels. I don't know if it's because of GoToMeeting or if we're not buying enough bandwidth. Maybe it is just the infrastructure that it's running on. I'm not quite sure.""The solution could scale a bit easier if you need to add more people to meetings.""I would like to see better support for mobile devices.""I don't know whether it is an issue or not but my boss was asking me if person one is in one room, and another person wanted to use another room at the same time, I don't know whether it is possible."

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"There is a small bug when it comes to connecting my Webex with my Outlook Calendar. Some meetings show up, and others don't. They should fix this bug.""Webex support is not good. When we try to open a ticket, it takes approximately 24 hours. With Microsoft, we get support within two or three hours.""I would like to see additional online chat capabilities""The solution could improve by having better integration with other platforms.""The solution should come as a big client for the system. It should be able to be used just like chat software when necessary, similar to instant messaging.""There are too many issues with getting people connected to meetings.""The licensing could be a bit simpler.""I think it's very inconvenient to have to enter my email address all the time just to be a visitor."

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Pricing and Cost Advice
  • "GoToMeeting is a little bit expensive compared to other products."
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  • "Price is the one area where Webex needs to improve relative to its competitors. It's difficult to sell to small and medium-sized businesses (SMB) because of the license price."
  • "I believe the license to be monthly."
  • "There are no licensing fees."
  • "The price of the license for the solution could be less expensive."
  • "We paid for our Webex license as a bundle."
  • "My organization took care of the licensing. I'm guessing they did some subscription cycle, but I used the free version."
  • "There is a license needed to use this solution."
  • "Webex is expensive, especially compared to Zoom or Google."
  • More Webex Pricing and Cost Advice →

    Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
    595,546 professionals have used our research since 2012.
    Questions from the Community
    Top Answer: 
    Sometimes we'll run into issues where firewall rules aren't set correctly and won't work. However, that hasn't happened probably in the last year or so. It seems like GoToMeeting changed something… more »
    Top Answer: 
    It is very powerful and stable.
    Top Answer: 
    Features matter more than the price for us. As long as we get all the features we want and it fits our budget, then the price doesn't matter. I can't speak for other companies. We have tried other… more »
    Top Answer: 
    When I use it personally, not in my enterprise, there is a time limit of about 60 minutes. After one hour, the call gets cut off. This limit should be increased.
    out of 59 in Virtual Meetings
    Average Words per Review
    out of 59 in Virtual Meetings
    Average Words per Review
    Also Known As
    Cisco Spark
    Learn More

    GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

    Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

    Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

    Learn more about GoToMeeting
    Learn more about Webex
    Sample Customers
    AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire
    Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
    Top Industries
    Computer Software Company27%
    Financial Services Firm27%
    Comms Service Provider18%
    Construction Company9%
    Comms Service Provider25%
    Computer Software Company21%
    Educational Organization6%
    Computer Software Company20%
    Financial Services Firm14%
    Comms Service Provider12%
    Energy/Utilities Company10%
    Comms Service Provider29%
    Computer Software Company16%
    Financial Services Firm6%
    Company Size
    Small Business79%
    Midsize Enterprise11%
    Large Enterprise11%
    Small Business32%
    Midsize Enterprise19%
    Large Enterprise49%
    Buyer's Guide
    GoToMeeting vs. Webex
    May 2022
    Find out what your peers are saying about GoToMeeting vs. Webex and other solutions. Updated: May 2022.
    595,546 professionals have used our research since 2012.

    GoToMeeting is ranked 8th in Virtual Meetings with 8 reviews while Webex is ranked 4th in Virtual Meetings with 64 reviews. GoToMeeting is rated 8.0, while Webex is rated 7.8. The top reviewer of GoToMeeting writes "A straightforward setup with good stability and decent pricing". On the other hand, the top reviewer of Webex writes "A stable and scalable solution with good tech support that has the hardware and camera features to track one's movements". GoToMeeting is most compared with Zoom, Skype for Business, Adobe Connect and TeamViewer, whereas Webex is most compared with Zoom, TeamViewer, Skype for Business, Cisco TelePresence and Agora IO. See our GoToMeeting vs. Webex report.

    See our list of best Virtual Meetings vendors.

    We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.