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Adobe Connect vs Webex comparison

Adobe and Cisco are both solutions in the Virtual Meetings category. Adobe is ranked #16 with an average rating of 6.5, while Cisco is ranked #2 with an average rating of 7.9. Adobe holds a 2.9% mindshare in VM, compared to Cisco’s 15.1% mindshare. Additionally, 90% of Adobe users are willing to recommend the solution, compared to 87% of Cisco users who would recommend it.
Adobe Connect
Read 11 Adobe Connect reviews
  • 322 Views
  • 316 Comparison Views
90% willing to recommend
Webex
Read 125 Webex reviews
  • 1,879 Views
  • 1,804 Comparison Views
87% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

Webex and Adobe Connect are competing in the virtual communication and collaboration market. Webex has an upper hand in cost-effectiveness and technical support satisfaction, while Adobe Connect shines in feature richness and user satisfaction for specific use cases.

Features: Webex offers seamless integration with third-party applications, high-definition video, and robust security protocols. Its compatibility with various platforms is a standout feature. Adobe Connect is known for its customizable meeting spaces, persistent meeting rooms, and interactive tools for presentations, making it ideal for intricate presentations and webinars.

Room for Improvement: For Webex, enhancements could include deeper customization options, more interactive presentation tools, and improved user interface flexibility. Adobe Connect could improve in areas such as ease of integration with other third-party apps, simpler setup processes, and better support for lower-bandwidth scenarios.

Ease of Deployment and Customer Service: Webex is praised for a straightforward deployment model and extensive customer support, facilitating company-wide implementations. Adobe Connect, while requiring a more technical setup, offers comprehensive support that benefits from skilled administration post-implementation. The difference underscores Webex's ease of use versus Adobe Connect's tailored application support.

Pricing and ROI: Webex generally provides a lower initial setup cost and scales economically with good return on investment through wide adoption and long-term savings. Adobe Connect, despite higher initial costs, offers ROI through its advanced features that lead to substantial engagement outcomes, providing more value in features for those willing to invest.

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To learn more, read our detailed Adobe Connect vs. Webex Report (Updated: July 2025).
Buyer's Guide
Adobe Connect vs. Webex
July 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Adobe Connect
Ranking in Virtual Meetings
16th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Webex
Ranking in Virtual Meetings
2nd
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
125
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Virtual Meetings category, the mindshare of Adobe Connect is 2.9%, up from 2.0% compared to the previous year. The mindshare of Webex is 15.1%, down from 15.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Q&A Highlights

JC
Jul 24, 2020
Which is the best virtual learning platform?
If you're looking for just a basic meeting tool, Zoom will do just fine. You can also share your screen as well as choose the option to share presentations ( in your case, its the Digital manual). Cisco Webex is more for making video calls but some use it for training as well due to the fact that it was already used but I have experienced some latency (lag) with it. Anyone in the group viewing may correct me on this one. In terms of popularity, its Zoom and webex which are the most popular tools Blackboard and Adobe connect are more considered the virtual classroom technologies for teaching. They have many advanced features offering multi-classroom features which encourage students to engage differently. They are far less popular than zoom or webex. According to your requirements, I would encourage you to go towards Zoom. You can start by the free version and upgrade to the pro version depending on your requirements Also, it works seamlessly on laptop, IOS and Android devices Hope this helps. Also, note that this was a quick review and we are doing a more comprehensive review based on a per -component basis.
See all answers
 

Featured Reviews

LAWAL YUSUF - PeerSpot reviewer
Stable product with a straightforward setup process
We use Adobe Connect for communication purposes using messaging and video chat features The product has valuable communication features. It also has good performance and stability. We encounter issues while connecting headphones via Bluetooth. This particular area needs improvement. We have…
Read full review
Wajid Khattak - PeerSpot reviewer
Easy to use, enables remote meetings, and saves time and money
We deployed the product in our headquarters and connected our four plants. It enables us to meet remotely. We use the tool for remote meetings. I work in the manufacturing sector The product is easy to use. We are very comfortable with it. The video call features are compatible with different…
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most critical feature is the POA, but Breakout sessions are definitely my favorite."
"It trains providers for on-premise deployment in several locations."
"I like Adobe Connect because of its flexibility."
"It is a stable product."
"It is straightforward to set up."
"The product has valuable communication features. It also has good performance and stability."
"The solution can scale well."
"Screen share and document share are good features."
"The product's most valuable feature is its ability to integrate with multiple products."
"I have found Webex to be stable."
"The solution is useful for communication."
"The most noteworthy aspect of Webex is its quality, which I found satisfactory without any notable issues."
"Team members do not need to use public solutions to collaborate on complex projects, share files and screens."
"Webex is easy to use, even for people who are just learning it."
"The chat and meeting scheduling features in Webex are most valuable for our team's productivity."
"The video conferencing quality is better than that of other solutions."
More Webex pros
 

Cons

"Interface and layout options could be improved."
"It needs faster and easier upgrades."
"I would like to see btter integration."
"Other solutions have more marketing and more visibility. Nobody knows Adobe Connect exists."
"The price is a problem."
"We would like to see support for exportable files that have been uploaded into Adobe Connect as templates for activities."
"Adobe's products are difficult to grasp."
"We encounter issues while connecting headphones via Bluetooth. This particular area needs improvement."
"I was in a meeting on the free version where there were no controls. You couldn't mute somebody or put it in dedicated speaker mode. It was an important meeting, and because of the lack of an ability to control who the speakers were, we got a version of a heckler. Well, it wasn't really a heckler per se. It was just somebody who thinks they know everything."
"The user interface is not easy to use."
"This service could be improved by implementing integration with Microsoft platforms. If you are on a call with Webex, you can get a call from Teams or Skype for Business without receiving any indication."
"I would like to see additional online chat capabilities"
"There could be a feature available to record the meetings."
"I would like to see more integration, with respect to some more unified communication activities."
"When it was just two people trying to conference, it was easier. But now I see there are times when many people have to be on the call at the same time. That's definitely something that Webex can help with."
"The high price of the product is an area of concern where improvements are required."
More Webex cons
 

Pricing and Cost Advice

"Adobe Connect is free of cost."
"The purchasing process is complicated. It would be beneficial if it were more simplified."
"It is expensive."
"I rate the platform's pricing a six out of ten."
"My organization took care of the licensing. I'm guessing they did some subscription cycle, but I used the free version."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten."
"Features matter more than the price for us. As long as we get all the features we want and it fits our budget, then the price doesn't matter. I can't speak for other companies. We have tried other applications, and we run into some problems that we don't see in Webex."
"There is a subscription needed to use this solution and we pay approximately $5,000 per year."
"The price of the license depends a lot on the type of service required and whether it is for the entire company or only for a few users."
"The cost is pretty high compared to the competitors."
"You can opt for yearly licensing with Webex."
More Webex pricing and cost advice
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Answers from the Community

JC
Jul 24, 2020
Jul 24, 2020
Which is the best virtual learning platform?
If you're looking for just a basic meeting tool, Zoom will do just fine. You can also share your screen as well as choose the option to share presentations ( in your case, its the Digital manual). Cisco Webex is more for making video calls but some use it for training as well due to the fact that it was already used but I have experienced some latency (lag) with it. Anyone in the group viewing ...
2 out of 4 answers
SH
Apr 7, 2020
For training session Webex is best the best solution.
Read full answer
CW
Apr 8, 2020
If you're looking for just a basic meeting tool, Zoom will do just fine. You can also share your screen as well as choose the option to share presentations ( in your case, its the Digital manual). Cisco Webex is more for making video calls but some use it for training as well due to the fact that it was already used but I have experienced some latency (lag) with it. Anyone in the group viewing may correct me on this one. In terms of popularity, its Zoom and webex which are the most popular tools Blackboard and Adobe connect are more considered the virtual classroom technologies for teaching. They have many advanced features offering multi-classroom features which encourage students to engage differently. They are far less popular than zoom or webex. According to your requirements, I would encourage you to go towards Zoom. You can start by the free version and upgrade to the pro version depending on your requirements Also, it works seamlessly on laptop, IOS and Android devices Hope this helps. Also, note that this was a quick review and we are doing a more comprehensive review based on a per -component basis.
Read full answer
See all 4 answers
 

Top Industries

By visitors reading reviews
No data available
Government
13%
Computer Software Company
12%
Manufacturing Company
11%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Adobe Connect?
The product has valuable communication features. It also has good performance and stability.
See all answers
What needs improvement with Adobe Connect?
I would like to see btter integration and better features on integrating, especially in the UI, because it's so obvious when you use Adobe Connect.
See all answers
What is your primary use case for Adobe Connect?
Adobe Connect is not bad for connecting and integrating for remote connecting and video streaming. I think it was not bad, actually. I don't integrate it in my project. Some other guys work on that...
See all answers
What do you like most about Webex?
Webex improved our overall team collaboration.
See all answers
What is your experience regarding pricing and costs for Webex?
Webex is expensive. If it weren't that expensive, we would probably use it for all our telecommunication needs, not just for telemedicine.
See all answers
What needs improvement with Webex?
I would appreciate improvements in communication stability and performance. Sometimes we experience a poor communication stream, but I am uncertain whether it is due to the internet link or somethi...
See all answers
 

Comparisons

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Compared 19% of the time
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Compared 15% of the time
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Compared 10% of the time
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Compared 5% of the time
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Product Reports

Buyer's Guide
Virtual Meetings
July 2025
Adobe Connect reportDownload Adobe Connect product report
Buyer's Guide
Webex
August 2025
Webex reportDownload Webex product report
 

Also Known As

No data available
Cisco Spark
 

Overview

Why Adobe Connect?
The most flexible, secure, extensible and feature-rich web conferencing product on the market.
Customizable Interface
Customizable - Design your own immersive experiences with custom pods, images & layouts to
personalize and brand your virtual room.

Engaging - Drive and measure audience engagement unlike any other tool. Add interactivity to
your sessions with multiple chat pods, polls, quizzes, simulations, breakout
rooms, games and more.

Powerful - Leverage Backstage & Prepare Mode to allow presenters and hosts to collaborate behind the scene during live session. Leverage limitless functionality and extensibility with custom apps.

Persistent - Create your virtual room once with the right layouts, pods and content and use it
forever.

Adobe

Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

Cisco
 

Sample Customers

Blue Sky Broadcast, Wiley and Georgetown University, New South Wales (NSW) Schools, BMO Financial Group, The Ministry of Education, Church, Culture & Gender Equality in Greenland, HealthSTAR Communications, IDEXX Laboratories, Philips Healthcare
Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Buyer's Guide
Adobe Connect vs. Webex
July 2025
Free Report: Adobe Connect vs. Webex
Find out what your peers are saying about Adobe Connect vs. Webex and other solutions. Updated: July 2025.
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