Cisco Jabber Reviews

We use Cisco Jabber on our intranet for internal communications. It is used for chat, sharing documents, and sharing links.

The most valuable feature for me is that it shows who is available and who is not, as well as what their current status is. When I want to check in with someone, I first have a look to see what they're up to and then I can throw in a question or engage in chat with them.

The UI is okay and I am quite pleased with it. The options that I have for moving things around the screen during calls are good. It is also modern looking and not clunky at all.

The power of the chat function is good in terms of sharing, pasting, and the like, as it is very full-featured.

The integration across platforms is really strong.

The speed and availability are very good.

There is also room for lots of customization built-in, which is a big plus.

Everyone in our company uses Cisco Jabber for phone calls and internal chat. We have around 1,000 users. For features like video conferences, schedules, and presentations, we use Microsoft Teams. 

It works fine feature-wise. The Cisco Jabber features that we use work okay.

We are a Cisco shop and during the COVID pandemic, we were using Jabber to create virtual environments to communicate with students in India and China.

The most valuable feature is the ability to talk with people in real-time, instead of sending texts. COVID accentuated that need, especially given that we had to coordinate classes. Many of the professors are working remotely, and we use this product as a method for not having to call people's cell phones.

We can see who is on at any given point and ask them a question in real-time.

When I contact somebody from India or China, it is not on my bill.

The most valuable features found are the Immersive Telepresence, Video Conference, VoIP Phone with video, Corporate Collaboration tools and UC services for mobile devices. They all help to improve the communication time within the company.

This product makes my life much easier by shortening the distance between my boss and the rest of my team. More than half of the team I work with is located in another state, some 1,500 miles away. We can have meetings much more often due to this device, and in addition, it's possible to have meetings with other companies all over the world using WebEx and Jabber. We had a meeting with three other companies to discuss a new project via videoconference. Each company is located in different states in Brazil so we can save time and money. We had a drastic decrease of expenses by substituting videoconferences for work travel, so we rarely have to pay for tickets and hotel rooms for employees. The communication itself is the biggest asset and improvement in this case.

It also has ability to choose which device the calls are sent to - an IP Phone or Cisco Jabber, although you should be logged into the network on an IP phone.

We now have the possibility to be hands-free by communicating with other people in the company. It has integration with LDAP and I do not have to pick up the phone to call someone. I can access my directory list to choose a person and make a direct phone call from my personal computer which can also be done by video. It also enables me to join meetings without leaving my workstation and it's possible to watch conferences (when available to employees, such as board and CEO's conferences) from my PC. It's also possible to make local landline calls with the same software as if it were a simple telephone used with a headset. This means that we don't have to use an IP phone device all the time, and the productivity has been increased by using Cisco Jabber due to the hands-free feature.

We have a case here that I could join a meeting with three different companies in different states in Brazil by using Cisco Jabber from my workstation. The meeting facilitator (a company located in Brazil's capital) was able to connect to our MCU through an IP address and a virtual room set just for this connection. The use of a password was mandatory to establish and reinforce security. It's important to mention that for security measures the employers are only allowed to use it for professional purposes.