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Blackboard Collaborate vs Webex comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blackboard Collaborate
Ranking in Virtual Meetings
16th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Webex
Ranking in Virtual Meetings
4th
Average Rating
8.0
Reviews Sentiment
5.3
Number of Reviews
131
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Virtual Meetings category, the mindshare of Blackboard Collaborate is 2.1%, up from 1.3% compared to the previous year. The mindshare of Webex is 5.0%, down from 11.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Webex5.0%
Blackboard Collaborate2.1%
Other92.9%
Virtual Meetings
 

Featured Reviews

YN
Teaching and Learning Systems Manager at a university with 5,001-10,000 employees
Useful in webinars, meetings and online classrooms
One of the features that people enjoy is the whiteboard, providing opportunities for academics to present content and for students to contribute. The platform also allows for the creating of different rooms, enabling large classes to break into smaller groups for discussions. Students can then return to the main classroom to share their opinions. It integrates with LMS.
DO
Web Designer / Developer & Creative Professional at Federal University of Technology Akure
Virtual training has supported collaborative learning and now needs a simpler and clearer interface
Webex can be simplified in terms of user interface, where many features should be displayed in a compact view, with similar features grouped together and a minimalistic design helping users understand what each button does. If specific features are not needed, they should not distract you, and some features should appear as sliding elements for ease of access. Additionally, connecting to Webex can be technical, and it would be beneficial to have a way to connect anonymously using a simple code instead of going through microphone issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution allows me to connect and collaborate with student live time, or asynchronously."
"This solution has provided an additional way to connect with students and they feel like it allows for participation in a variety of ways."
"One of the features that people enjoy is the whiteboard, providing opportunities for academics to present content and for students to contribute. The platform also allows for the creating of different rooms, enabling large classes to break into smaller groups for discussions. Students can then return to the main classroom to share their opinions. It integrates with LMS."
"The software is easy to use, has clear navigation and structure, and is highly customizable from an administrators standpoint (I've administered and used it as a client)."
"Document loading and annotation."
"Webex is very good for webinars and presentations."
"During Cisco training sessions, I found Webex effective in improving productivity. I benefited from the training. However, I can't speak for others using Webex for daily work or jobs."
"The chat and meeting scheduling features in Webex are most valuable for our team's productivity."
"It's okay to use because it does not cause lag, and the video runs smoothly."
"Simple, yet powerful! Excellent mobile interface (Android user here). Everything from registration to team creation and collaboration feels smooth and seamless!"
"The ability to join by phone is the most valuable feature."
"We can access and conduct meetings remotely from anywhere using Webex."
"The solution combines its hardware and camera features to give it a superior edge over all others, with the camera moving in pace with the person who is communicating with other participants."
 

Cons

"If there were maybe more tutorials outside of what I'm aware the university is suggesting, I would take more tutorials on effective ways to deliver content. I come from the industry and content was always needed when people that were observing were smart and involved and decision-makers instead of so passively just trying to pass the course. In my imagination, the tutorials would be a tool where the learners themselves can have much more hands-on learning during a Collaborate session."
"Originally, I was disappointed in behavior of the early Ultra version. It did not exhibit to students what I am showing on my own machine."
"The system can overload when too many try logging in."
"We faced outages when the user limit went over a certain number."
"I wish I could upload assignments from my Android tablet or iPhone, but I guarantee that specific feature is in the works."
"I occasionally had difficulties logging in because I think that the system was overloaded with too many people."
"I had a hard time integrating this solution within my environment. I prefer Microsoft Teams over Webex."
"The licensing model doesn't work because if I want to implement it for an organization, I need to pay a per-user license, which makes it very restrictive."
"Zoom entered into the commercial space for end-users. It's more of a solution for single users for training classes or music centers and all that. Cisco is not in that space."
"I do not like the solutions functions."
"Recordings are slow to start, sometimes fail, and are difficult to edit."
"Everything just needs to be shrunk down without sacrificing quality so that not so much bandwidth is needed in order to hold meetings effectively."
"My biggest issue with the solution involves its price, which I find to be prohibitive for small governments and modest-sized schools."
"The UX should be more user-friendly. I know others don't like the UX because it's a little complicated to use."
 

Pricing and Cost Advice

Information not available
"Webex is expensive, especially compared to Zoom or Google."
"The price of Webex is in the middle range compared to the market."
"I use the solution for free because I don't use the solution's enterprise version."
"Licensing is subscription-based and the cost varies depending on how many minutes are included in the plan."
"There are licenses for business to use the solution but for end-users, there is not."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten."
"The tool is expensive."
"There is a license needed to use this solution."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
16%
Outsourcing Company
13%
Construction Company
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise25
Large Enterprise72
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Webex?
My experience with Webex pricing, setup, and licensing has generally been positive. Since Webex is offered as a cloud-based service, deployment and onboarding were relatively straightforward compar...
What needs improvement with Webex?
I would appreciate clearer controls for switching between shared applications during a presentation, with a more prominent indication of exactly what participants can see. I would also appreciate h...
What is your primary use case for Webex?
My main use case for Webex is for conference calls, workshops, and team meetings. I use Webex for communication and collaboration at work, valuing the ability to discuss technical topics directly w...
 

Also Known As

Blackboard Mobile
Cisco Spark
 

Overview

 

Sample Customers

University of Derby Online, Universty of Warwick, University of Liverpool, City College Norwich, Northumberland College, Mid-Kent College, Watson Pharmaceutials, Capella University, Shore Tel Sky, Lincoln PD, City of Somerville MA, Somerset County Council
Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Find out what your peers are saying about Blackboard Collaborate vs. Webex and other solutions. Updated: November 2026.
920,929 professionals have used our research since 2012.