Blackboard Collaborate vs Webex comparison

Blackboard and Cisco are both solutions in the Virtual Meetings category. Blackboard is ranked #28 with an average rating of 6.0, while Cisco is ranked #2 with an average rating of 7.9. Blackboard holds a 0.5% mindshare in VM, compared to Cisco’s 16.9% mindshare. Additionally, 75% of Blackboard users are willing to recommend the solution, compared to 86% of Cisco users who would recommend it.

Blackboard Collaborate

Read 4 Blackboard Collaborate reviews

116 Views
43 Comparison Views

75% willing to recommend

Webex

Read 124 Webex reviews

1,944 Views
1,094 Comparison Views

86% willing to recommend

Blackboard Collaborate

Webex

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

Webex and Blackboard Collaborate are competing in the realm of online communication and collaboration solutions. Webex has pricing and support advantages, whereas Blackboard Collaborate offers a more robust feature set, making it ideal for users seeking comprehensive tools.

Features: Webex features superior video conferencing capabilities, the ability to use virtual backgrounds, and integration with multiple apps. Blackboard Collaborate provides breakout groups, real-time feedback tools, and features tailored for educational use, making it ideal for academic settings.

Room for Improvement: Webex could improve its academic feature set, enhance tools for educator support, and increase functionality for real-time academic interaction. Blackboard Collaborate may need to improve its integration with corporate productivity apps, expand its market beyond education, and lower pricing for non-educational sectors.

Ease of Deployment and Customer Service: Webex allows quick deployment with solid integration options and reliable customer support for businesses. Blackboard Collaborate is optimized for educational institutions, offering dedicated support for instructors and ensuring smooth operations in learning environments.

Pricing and ROI: Webex provides scalable pricing models that enhance ROI in professional settings, offering a cost-benefit advantage for enterprises. Blackboard Collaborate offers tailored packages for educational budgets, with ROI from specific academic functionalities.

To learn more, read our detailed Blackboard Collaborate vs. Webex Report (Updated: June 2025).

Buyer's Guide

Blackboard Collaborate vs. Webex

June 2025

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Helped 857,028 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Blackboard Collaborate

Ranking in Virtual Meetings

28th

Average Rating

7.6

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Webex

Ranking in Virtual Meetings

2nd

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

124

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Virtual Meetings category, the mindshare of Blackboard Collaborate is 0.5%, down from 0.5% compared to the previous year. The mindshare of Webex is 16.9%, up from 15.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

YN1

Teaching and Learning Systems Manager at a university with 5,001-10,000 employees

Useful in webinars, meetings and online classrooms

One of the features that people enjoy is the whiteboard, providing opportunities for academics to present content and for students to contribute. The platform also allows for the creating of different rooms, enabling large classes to break into smaller groups for discussions. Students can then return to the main classroom to share their opinions. It integrates with LMS.

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Wajid Khattak

Procurement Officer at Emerging Systems

Easy to use, enables remote meetings, and saves time and money

We deployed the product in our headquarters and connected our four plants. It enables us to meet remotely. We use the tool for remote meetings. I work in the manufacturing sector The product is easy to use. We are very comfortable with it. The video call features are compatible with different…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Document loading and annotation."

"The solution allows me to connect and collaborate with my classes."

"One of the features that people enjoy is the whiteboard, providing opportunities for academics to present content and for students to contribute. The platform also allows for the creating of different rooms, enabling large classes to break into smaller groups for discussions. Students can then return to the main classroom to share their opinions. It integrates with LMS."

"It is user-friendly."

"Webex is user-friendly."

"The stability of the solution is the most important feature."

"WebEx provides the option to record the chat or delete it. You can also dial into the video on your mobile to communicate with the engineer or whoever. One aspect we like most is that the audio is clear. That is one of the most valuable features of WebEx."

"Webex helps us collaborate better. We can work with customers and our team in real-time, share screens, and use a whiteboard. It's been really helpful."

"A valuable feature of Webex is that it's useful for virtual meetings and similar webinars."

"The most valuable features of the solution are communication, screen sharing, and collaboration."

"During Cisco training sessions, I found Webex effective in improving productivity. I benefited from the training. However, I can't speak for others using Webex for daily work or jobs."

More Webex pros

Cons

"We faced outages when the user limit went over a certain number."

"If there were maybe more tutorials outside of what I'm aware the university is suggesting, I would take more tutorials on effective ways to deliver content. I come from the industry and content was always needed when people that were observing were smart and involved and decision-makers instead of so passively just trying to pass the course. In my imagination, the tutorials would be a tool where the learners themselves can have much more hands-on learning during a Collaborate session."

"The system can overload when too many try logging in."

"An opportunity they could benefit from would be a version that includes meeting transcription. I usually use a third-party product to do transcription."

"The product's user interface is an area with shortcomings, making it an area where improvements are required."

"All the features are not enabled in the web mode of the product."

"The solution should come as a big client for the system. It should be able to be used just like chat software when necessary, similar to instant messaging."

"Webex could improve the calling feature. It would be helpful to be able to call outside the IP environment."

"One area that could use improvement in Webex is the connection speed."

"The solution could improve by adding a survey or form feature to show for the users to be able to vote or answer any questions."

"Performance of this platform needs improvement. There was a stability issue, particularly glitches that kept it from running smoothly."

More Webex cons

Pricing and Cost Advice

Information not available

"There is an annual license required for this solution."

"Licensing is subscription-based and the cost varies depending on how many minutes are included in the plan."

"The cost is pretty high compared to the competitors."

"I am using the free version of Webex."

"Webex is a cheaply priced tool."

"For me, there is no licensing fee."

"We purchase the product's yearly license. It is expensive."

"My organization took care of the licensing. I'm guessing they did some subscription cycle, but I used the free version."

More Webex pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

21%

Government

15%

Financial Services Firm

14%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Blackboard Collaborate?

See all answers

What needs improvement with Blackboard Collaborate?

We faced outages when the user limit went over a certain number.

See all answers

What is your primary use case for Blackboard Collaborate?

We use the solution in web seminars, online classrooms, and meetings.

See all answers

What do you like most about Webex?

Webex improved our overall team collaboration.

See all answers

What is your experience regarding pricing and costs for Webex?

Webex is expensive. If it weren't that expensive, we would probably use it for all our telecommunication needs, not just for telemedicine.

See all answers

What needs improvement with Webex?

Usability needs improvement. Webex is more complex compared to Zoom ( /products/zoom-reviews ). Zoom ( /products/zoom-reviews ) has a big advantage in simplicity, especially for the other side to c...

See all answers

Comparisons

No data available

Skype for Business vs Webex

Compared 32% of the time

Cisco Meeting Server vs Webex

Compared 17% of the time

Zoom vs Webex

Compared 16% of the time

Adobe Connect vs Webex

Compared 12% of the time

TeamViewer vs Webex

Compared 10% of the time

More Webex Competitors

Product Reports

Buyer's Guide

Virtual Meetings

May 2025

Download Blackboard Collaborate product report

Buyer's Guide

Webex

May 2025

Download Webex product report

Also Known As

Blackboard Mobile

Cisco Spark

Overview

Blackboard Mobile give your learners, educators, and community access to all aspects of the educational experience on their mobile devices and they'll be able to go anywhere. Giving you the power to engage everyone on their terms and devices. Offering instant access to the information they need. Encouraging the interaction they crave.

Blackboard

Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

Cisco

Sample Customers

University of Derby Online, Universty of Warwick, University of Liverpool, City College Norwich, Northumberland College, Mid-Kent College, Watson Pharmaceutials, Capella University, Shore Tel Sky, Lincoln PD, City of Somerville MA, Somerset County Council

Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.

Buyer's Guide

Blackboard Collaborate vs. Webex

June 2025

Free Report: Blackboard Collaborate vs. Webex

Find out what your peers are saying about Blackboard Collaborate vs. Webex and other solutions. Updated: June 2025.

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