Blackboard Collaborate vs Webex comparison

Blackboard and Cisco are both solutions in the Virtual Meetings category. Blackboard is ranked #28 with an average rating of 6.0, while Cisco is ranked #2 with an average rating of 8.0. Blackboard holds a 0.5% mindshare in VM, compared to Cisco’s 17.1% mindshare. Additionally, 75% of Blackboard users are willing to recommend the solution, compared to 86% of Cisco users who would recommend it.

Blackboard Collaborate

Read 4 Blackboard Collaborate reviews

111 Views
47 Comparison Views

75% willing to recommend

Webex

Read 124 Webex reviews

3,208 Views
1,404 Comparison Views

86% willing to recommend

Blackboard Collaborate

Webex

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

Webex and Blackboard Collaborate are competing in the realm of online communication and collaboration solutions. Webex has pricing and support advantages, whereas Blackboard Collaborate offers a more robust feature set, making it ideal for users seeking comprehensive tools.

Features: Webex features superior video conferencing capabilities, the ability to use virtual backgrounds, and integration with multiple apps. Blackboard Collaborate provides breakout groups, real-time feedback tools, and features tailored for educational use, making it ideal for academic settings.

Room for Improvement: Webex could improve its academic feature set, enhance tools for educator support, and increase functionality for real-time academic interaction. Blackboard Collaborate may need to improve its integration with corporate productivity apps, expand its market beyond education, and lower pricing for non-educational sectors.

Ease of Deployment and Customer Service: Webex allows quick deployment with solid integration options and reliable customer support for businesses. Blackboard Collaborate is optimized for educational institutions, offering dedicated support for instructors and ensuring smooth operations in learning environments.

Pricing and ROI: Webex provides scalable pricing models that enhance ROI in professional settings, offering a cost-benefit advantage for enterprises. Blackboard Collaborate offers tailored packages for educational budgets, with ROI from specific academic functionalities.

To learn more, read our detailed Blackboard Collaborate vs. Webex Report (Updated: April 2025).

Buyer's Guide

Blackboard Collaborate vs. Webex

April 2025

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Helped 850,028 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Blackboard Collaborate

Ranking in Virtual Meetings

28th

Average Rating

7.6

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Webex

Ranking in Virtual Meetings

2nd

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

124

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Virtual Meetings category, the mindshare of Blackboard Collaborate is 0.5%, down from 0.6% compared to the previous year. The mindshare of Webex is 17.1%, up from 15.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

YN1

Teaching and Learning Systems Manager at a university with 5,001-10,000 employees

Useful in webinars, meetings and online classrooms

One of the features that people enjoy is the whiteboard, providing opportunities for academics to present content and for students to contribute. The platform also allows for the creating of different rooms, enabling large classes to break into smaller groups for discussions. Students can then return to the main classroom to share their opinions. It integrates with LMS.

Read full review

AlexandruCioruta

Senior manager at Ernst & Young

Used to conduct online third-party client meetings or third-party vendor meetings

The solution's video conferencing quality is good, and I rate it a nine out of ten. The solution's security features are end-to-end encrypted, and I rate them ten out of ten. The version we're using requires no technical team for deployment and maintenance. The solution has an enterprise version, but we're not currently using it. I would recommend the solution to other users because it has good video conference quality. I mostly leverage the solution for third-party client meetings or third-party vendor meetings. Overall, I rate the solution a nine out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution allows me to connect and collaborate with my classes."

"Document loading and annotation."

"One of the features that people enjoy is the whiteboard, providing opportunities for academics to present content and for students to contribute. The platform also allows for the creating of different rooms, enabling large classes to break into smaller groups for discussions. Students can then return to the main classroom to share their opinions. It integrates with LMS."

"I never had any issues with the stability of the product. Stability-wise, I rate the solution a ten out of ten."

"The solution could improve by having more dashboards and enhancing the processing speed."

"Its features are easy to navigate and easy to share, and easy to conduct a meeting."

"The product's initial setup phase was straightforward."

"The GUI is nice and easy to operate."

"Webex is a reliable solution and has good video quality."

"The most valuable aspect of this solution is that it is the easiest for participants to get connected to."

"The most valuable option is screen sharing."

More Webex pros

Cons

"The system can overload when too many try logging in."

"If there were maybe more tutorials outside of what I'm aware the university is suggesting, I would take more tutorials on effective ways to deliver content. I come from the industry and content was always needed when people that were observing were smart and involved and decision-makers instead of so passively just trying to pass the course. In my imagination, the tutorials would be a tool where the learners themselves can have much more hands-on learning during a Collaborate session."

"We faced outages when the user limit went over a certain number."

"Everything just needs to be shrunk down without sacrificing quality so that not so much bandwidth is needed in order to hold meetings effectively."

"My biggest issue with the solution involves its price, which I find to be prohibitive for small governments and modest-sized schools."

"The solution should come as a big client for the system. It should be able to be used just like chat software when necessary, similar to instant messaging."

"The only thing it maybe needs is a chat."

"There is a small bug when it comes to connecting my Webex with my Outlook Calendar. Some meetings show up, and others don't. They should fix this bug."

"The scalability and voice quality attached to the solution are areas of concern where improvements are required."

"Cisco could maybe make Webex more integrated and compatible with other platforms."

"We switched from Webex to Teams because there was a lag in the WebEx experience and also a lack of integration. Easy integration with a free email account like Microsoft or Google would be helpful."

More Webex cons

Pricing and Cost Advice

Information not available

"The price of the license depends a lot on the type of service required and whether it is for the entire company or only for a few users."

"There is a subscription needed to use this solution and we pay approximately $5,000 per year."

"There is a license needed to use this solution."

"The price of the license for the solution could be less expensive."

"There is a need to pay the licensing charges to use Webex Enterprise Edition."

"The solution is low-cost for a hybrid model."

"Price is the one area where Webex needs to improve relative to its competitors. It's difficult to sell to small and medium-sized businesses (SMB) because of the license price."

"The price should be improved significantly."

More Webex pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Educational Organization

64%

Computer Software Company

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Blackboard Collaborate?

See all answers

What needs improvement with Blackboard Collaborate?

We faced outages when the user limit went over a certain number.

See all answers

What is your primary use case for Blackboard Collaborate?

We use the solution in web seminars, online classrooms, and meetings.

See all answers

What do you like most about Webex?

Webex improved our overall team collaboration.

See all answers

What is your experience regarding pricing and costs for Webex?

Webex is expensive. If it weren't that expensive, we would probably use it for all our telecommunication needs, not just for telemedicine.

See all answers

What needs improvement with Webex?

Usability needs improvement. Webex is more complex compared to Zoom ( /products/zoom-reviews ). Zoom ( /products/zoom-reviews ) has a big advantage in simplicity, especially for the other side to c...

See all answers

Comparisons

No data available

Skype for Business vs Webex

Compared 33% of the time

Zoom vs Webex

Compared 17% of the time

Cisco Meeting Server vs Webex

Compared 16% of the time

Adobe Connect vs Webex

Compared 12% of the time

TeamViewer vs Webex

Compared 10% of the time

More Webex Competitors

Product Reports

Buyer's Guide

Virtual Meetings

April 2025

Download Blackboard Collaborate product report

Buyer's Guide

Webex

April 2025

Download Webex product report

Also Known As

Blackboard Mobile

Cisco Spark

Overview

Blackboard Mobile give your learners, educators, and community access to all aspects of the educational experience on their mobile devices and they'll be able to go anywhere. Giving you the power to engage everyone on their terms and devices. Offering instant access to the information they need. Encouraging the interaction they crave.

Blackboard

Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

Cisco

Sample Customers

University of Derby Online, Universty of Warwick, University of Liverpool, City College Norwich, Northumberland College, Mid-Kent College, Watson Pharmaceutials, Capella University, Shore Tel Sky, Lincoln PD, City of Somerville MA, Somerset County Council

Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.

Buyer's Guide

Blackboard Collaborate vs. Webex

April 2025

Free Report: Blackboard Collaborate vs. Webex

Find out what your peers are saying about Blackboard Collaborate vs. Webex and other solutions. Updated: April 2025.

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