GoToWebinar vs Webex comparison

Cancel
You must select at least 2 products to compare!
LogMeIn Logo
260 views|134 comparisons
Cisco Logo
4,324 views|2,604 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between GoToWebinar and Webex based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed GoToWebinar vs. Webex Report (Updated: March 2023).
688,083 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"This solution is very reliable. It is easy to switch between audio and microphone when using headphones.""We were able to build our own customer portal and integrate into GoToWebinar with a seamless interface."

More GoToWebinar Pros →

"I appreciate the developers of Webex because it's a wonderful tool. What I found most valuable in it is the seamless experience it offers, in terms of connecting with any person at any time remotely, without any glitches. This is the main advantage of Webex. I also like that the platform is user-friendly, so anyone using the tool for the first time won't find any difficulties when logging in or accessing it.""Screen share is the most valuable feature.""What I value most about Webex is its stability compared to other solutions.""You can configure whatever you want in great detail.""The solution is user-friendly.""Easy to use virtual meeting solution. Installation was straightforward without the need for a technical team.""The solution has been very stable.""I have found Webex to be stable."

More Webex Pros →

Cons
"The chat window and using polls is easier in Zoom than compared to GoToWebinar. Make it simpler and easier to publish polls on the fly would improve the solution.""The platform feels old and a little rusty, more could be invested into the look and feel of it."

More GoToWebinar Cons →

"Currently, I'm unable to find any loophole in Webex, but in terms of areas for improvement, it would be better if a user is informed about any new updates or new features added to the tool.""The pricing could be improved.""Webex is clunky and it's hard to use. It's not simple. Webex is probably the most user-unfriendly of all of them. Whenever you're trying to get on it, it's an absolute pain.""Webex could be improved by having a password-protected system. I don't remember there being any passwords for the meetings, but, presently, Zoom has meeting protection.""I'd like to see a modernized user interface, something a bit more colorful.""The licensing could be a bit simpler.""Webex could add some integration with Microsoft Office or G-Suite.""Webex support is not good. When we try to open a ticket, it takes approximately 24 hours. With Microsoft, we get support within two or three hours."

More Webex Cons →

Pricing and Cost Advice
  • "Price is the one area where Webex needs to improve relative to its competitors. It's difficult to sell to small and medium-sized businesses (SMB) because of the license price."
  • "I believe the license to be monthly."
  • "There are no licensing fees."
  • "The price of the license for the solution could be less expensive."
  • "We paid for our Webex license as a bundle."
  • "My organization took care of the licensing. I'm guessing they did some subscription cycle, but I used the free version."
  • "There is a license needed to use this solution."
  • "Webex is expensive, especially compared to Zoom or Google."
  • More Webex Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
    688,083 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:This solution is very reliable. It is easy to switch between audio and microphone when using headphones.
    Top Answer:The chat window and using polls is easier in Zoom compared to GoToWebinar. Making it simpler and easier to publish polls on the fly would improve the solution.
    Top Answer:I appreciate the developers of Webex because it's a wonderful tool. What I found most valuable in it is the seamless experience it offers, in terms of connecting with any person at any time remotely… more »
    Top Answer:I don't have information on Webex pricing because I'm just a user, and I wasn't involved in purchasing the product, but from 2015 to 2020, in my previous company, I used the paid version of the tool… more »
    Top Answer:Currently, I'm unable to find any loophole in Webex, but in terms of areas for improvement, it would be better if a user is informed about any new updates or new features added to the tool.
    Ranking
    18th
    out of 59 in Virtual Meetings
    Views
    260
    Comparisons
    134
    Reviews
    2
    Average Words per Review
    420
    Rating
    7.5
    4th
    out of 59 in Virtual Meetings
    Views
    4,324
    Comparisons
    2,604
    Reviews
    56
    Average Words per Review
    314
    Rating
    7.9
    Comparisons
    Also Known As
    Cisco Spark
    Learn More
    Overview
    Web conferencing SaaS for larger webinars

    Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

    Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

    Offer
    Learn more about GoToWebinar
    Learn more about Webex
    Sample Customers
    Avigilon Corporation, Bitdefender, British Library's Business & IP Centre, Business Wire, Clarity, Colt, Conversion Rate Experts, Cornerstone Home Lending Inc., DemandGen, DPR Construction
    Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company15%
    Manufacturing Company10%
    Wholesaler/Distributor10%
    Insurance Company8%
    REVIEWERS
    Computer Software Company20%
    Financial Services Firm14%
    Comms Service Provider12%
    Energy/Utilities Company10%
    VISITORS READING REVIEWS
    Educational Organization44%
    Computer Software Company9%
    Comms Service Provider8%
    Government7%
    Company Size
    REVIEWERS
    Small Business63%
    Midsize Enterprise13%
    Large Enterprise25%
    REVIEWERS
    Small Business31%
    Midsize Enterprise19%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business13%
    Midsize Enterprise49%
    Large Enterprise38%
    Buyer's Guide
    GoToWebinar vs. Webex
    March 2023
    Find out what your peers are saying about GoToWebinar vs. Webex and other solutions. Updated: March 2023.
    688,083 professionals have used our research since 2012.

    GoToWebinar is ranked 18th in Virtual Meetings with 2 reviews while Webex is ranked 4th in Virtual Meetings with 57 reviews. GoToWebinar is rated 7.6, while Webex is rated 7.8. The top reviewer of GoToWebinar writes "Video library is a great tool and it enables good customization; feels a little antiquated and rusty". On the other hand, the top reviewer of Webex writes "A stable and scalable solution with good tech support that has the hardware and camera features to track one's movements". GoToWebinar is most compared with Zoom and GoToMeeting, whereas Webex is most compared with TeamViewer, Skype for Business, Cisco TelePresence, Zoom and Microsoft Unified Communications as a Service. See our GoToWebinar vs. Webex report.

    See our list of best Virtual Meetings vendors.

    We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.