We performed a comparison between GoToWebinar and Webex based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This solution is very reliable. It is easy to switch between audio and microphone when using headphones."
"We were able to build our own customer portal and integrate into GoToWebinar with a seamless interface."
"I appreciate the developers of Webex because it's a wonderful tool. What I found most valuable in it is the seamless experience it offers, in terms of connecting with any person at any time remotely, without any glitches. This is the main advantage of Webex. I also like that the platform is user-friendly, so anyone using the tool for the first time won't find any difficulties when logging in or accessing it."
"Screen share is the most valuable feature."
"What I value most about Webex is its stability compared to other solutions."
"You can configure whatever you want in great detail."
"The solution is user-friendly."
"Easy to use virtual meeting solution. Installation was straightforward without the need for a technical team."
"The solution has been very stable."
"I have found Webex to be stable."
"The chat window and using polls is easier in Zoom than compared to GoToWebinar. Make it simpler and easier to publish polls on the fly would improve the solution."
"The platform feels old and a little rusty, more could be invested into the look and feel of it."
"Currently, I'm unable to find any loophole in Webex, but in terms of areas for improvement, it would be better if a user is informed about any new updates or new features added to the tool."
"The pricing could be improved."
"Webex is clunky and it's hard to use. It's not simple. Webex is probably the most user-unfriendly of all of them. Whenever you're trying to get on it, it's an absolute pain."
"Webex could be improved by having a password-protected system. I don't remember there being any passwords for the meetings, but, presently, Zoom has meeting protection."
"I'd like to see a modernized user interface, something a bit more colorful."
"The licensing could be a bit simpler."
"Webex could add some integration with Microsoft Office or G-Suite."
"Webex support is not good. When we try to open a ticket, it takes approximately 24 hours. With Microsoft, we get support within two or three hours."
GoToWebinar is ranked 18th in Virtual Meetings with 2 reviews while Webex is ranked 4th in Virtual Meetings with 57 reviews. GoToWebinar is rated 7.6, while Webex is rated 7.8. The top reviewer of GoToWebinar writes "Video library is a great tool and it enables good customization; feels a little antiquated and rusty". On the other hand, the top reviewer of Webex writes "A stable and scalable solution with good tech support that has the hardware and camera features to track one's movements". GoToWebinar is most compared with Zoom and GoToMeeting, whereas Webex is most compared with TeamViewer, Skype for Business, Cisco TelePresence, Zoom and Microsoft Unified Communications as a Service. See our GoToWebinar vs. Webex report.
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