"We were able to build our own customer portal and integrate into GoToWebinar with a seamless interface."
"I have found the most valuable features to be the high quality of the video and the audio. Additionally, the graphical user interface is good and it is easy to use."
"We can do the global meeting with this solution."
"I have found a lot of virtual meeting solutions seem the same. Some might work a little bit better, it is difficult to pinpoint a particular functionality that's widely different, they all have screen sharing and video in-voice."
"The installation of Webex is simple. You only need to click an executable file to run it. it is very easy."
"Overall the quality of the solution is very good."
"Webex offers a wide range of useful features."
"It is a valuable solution for virtual meetings."
"The most valuable features of Webex are the depth of the tone and the quality of the picture. I find them better than Teams or Zoom."
"The platform feels old and a little rusty, more could be invested into the look and feel of it."
"The interconnectivity of all of the solution's facilities and functions can be more complex than that which is involved in basic configuration, when equipment, telephone extensions or other mobile apps are thrown into the mix."
"Webex is clunky and it's hard to use. It's not simple. Webex is probably the most user-unfriendly of all of them. Whenever you're trying to get on it, it's an absolute pain."
"My biggest issue with the solution involves its price, which I find to be prohibitive for small governments and modest-sized schools."
"Webex could improve by adding captions for the translation."
"No private chat option."
"I would like the next release to be more user-friendly."
"The solution should have better integration with Microsoft."
"The initial implementation was a bit difficult. If they could simplify that aspect of the solution, it would be helpful for future users."
Earn 20 points
GoToWebinar is ranked 15th in Virtual Meetings with 1 review while Webex is ranked 4th in Virtual Meetings with 64 reviews. GoToWebinar is rated 7.0, while Webex is rated 7.8. The top reviewer of GoToWebinar writes "Video library is a great tool and it enables good customization; feels a little antiquated and rusty". On the other hand, the top reviewer of Webex writes "A stable and scalable solution with good tech support that has the hardware and camera features to track one's movements". GoToWebinar is most compared with Zoom, whereas Webex is most compared with Zoom, TeamViewer, Skype for Business, Cisco TelePresence and Huawei Video Conferencing Platform.
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