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Read 64 Webex reviews.
4,633 views|3,656 comparisons
Featured Review
Buyer's Guide
Virtual Meetings
May 2022
Find out what your peers are saying about TeamViewer, Zoom Video Communications, 3CX and others in Virtual Meetings. Updated: May 2022.
597,708 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We were able to build our own customer portal and integrate into GoToWebinar with a seamless interface."

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"I have found the most valuable features to be the high quality of the video and the audio. Additionally, the graphical user interface is good and it is easy to use.""We can do the global meeting with this solution.""I have found a lot of virtual meeting solutions seem the same. Some might work a little bit better, it is difficult to pinpoint a particular functionality that's widely different, they all have screen sharing and video in-voice.""The installation of Webex is simple. You only need to click an executable file to run it. it is very easy.""Overall the quality of the solution is very good.""Webex offers a wide range of useful features.""It is a valuable solution for virtual meetings.""The most valuable features of Webex are the depth of the tone and the quality of the picture. I find them better than Teams or Zoom."

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Cons
"The platform feels old and a little rusty, more could be invested into the look and feel of it."

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"The interconnectivity of all of the solution's facilities and functions can be more complex than that which is involved in basic configuration, when equipment, telephone extensions or other mobile apps are thrown into the mix.""Webex is clunky and it's hard to use. It's not simple. Webex is probably the most user-unfriendly of all of them. Whenever you're trying to get on it, it's an absolute pain.""My biggest issue with the solution involves its price, which I find to be prohibitive for small governments and modest-sized schools.""Webex could improve by adding captions for the translation.""No private chat option.""I would like the next release to be more user-friendly.""The solution should have better integration with Microsoft.""The initial implementation was a bit difficult. If they could simplify that aspect of the solution, it would be helpful for future users."

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Pricing and Cost Advice
Information Not Available
  • "Price is the one area where Webex needs to improve relative to its competitors. It's difficult to sell to small and medium-sized businesses (SMB) because of the license price."
  • "I believe the license to be monthly."
  • "There are no licensing fees."
  • "The price of the license for the solution could be less expensive."
  • "We paid for our Webex license as a bundle."
  • "My organization took care of the licensing. I'm guessing they did some subscription cycle, but I used the free version."
  • "There is a license needed to use this solution."
  • "Webex is expensive, especially compared to Zoom or Google."
  • More Webex Pricing and Cost Advice →

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    597,708 professionals have used our research since 2012.
    Questions from the Community
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    Top Answer: 
    It is very powerful and stable.
    Top Answer: 
    Features matter more than the price for us. As long as we get all the features we want and it fits our budget, then the price doesn't matter. I can't speak for other companies. We have tried other… more »
    Top Answer: 
    When I use it personally, not in my enterprise, there is a time limit of about 60 minutes. After one hour, the call gets cut off. This limit should be increased.
    Ranking
    15th
    out of 59 in Virtual Meetings
    Views
    277
    Comparisons
    200
    Reviews
    2
    Average Words per Review
    395
    Rating
    8.5
    4th
    out of 59 in Virtual Meetings
    Views
    4,633
    Comparisons
    3,656
    Reviews
    61
    Average Words per Review
    315
    Rating
    7.9
    Comparisons
    Also Known As
    Cisco Spark
    Learn More
    Overview
    Web conferencing SaaS for larger webinars

    Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

    Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

    Offer
    Learn more about GoToWebinar
    Learn more about Webex
    Sample Customers
    Avigilon Corporation, Bitdefender, British Library's Business & IP Centre, Business Wire, Clarity, Colt, Conversion Rate Experts, Cornerstone Home Lending Inc., DemandGen, DPR Construction
    Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company20%
    Healthcare Company7%
    Energy/Utilities Company7%
    Comms Service Provider7%
    REVIEWERS
    Computer Software Company20%
    Financial Services Firm14%
    Comms Service Provider12%
    Energy/Utilities Company10%
    VISITORS READING REVIEWS
    Comms Service Provider29%
    Computer Software Company16%
    Government10%
    Financial Services Firm6%
    Company Size
    REVIEWERS
    Small Business71%
    Midsize Enterprise14%
    Large Enterprise14%
    REVIEWERS
    Small Business32%
    Midsize Enterprise19%
    Large Enterprise49%
    Buyer's Guide
    Virtual Meetings
    May 2022
    Find out what your peers are saying about TeamViewer, Zoom Video Communications, 3CX and others in Virtual Meetings. Updated: May 2022.
    597,708 professionals have used our research since 2012.

    GoToWebinar is ranked 15th in Virtual Meetings with 1 review while Webex is ranked 4th in Virtual Meetings with 64 reviews. GoToWebinar is rated 7.0, while Webex is rated 7.8. The top reviewer of GoToWebinar writes "Video library is a great tool and it enables good customization; feels a little antiquated and rusty". On the other hand, the top reviewer of Webex writes "A stable and scalable solution with good tech support that has the hardware and camera features to track one's movements". GoToWebinar is most compared with Zoom, whereas Webex is most compared with Zoom, TeamViewer, Skype for Business, Cisco TelePresence and Huawei Video Conferencing Platform.

    See our list of best Virtual Meetings vendors.

    We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.