IBM Cloud Video vs Webex comparison

IBM and Cisco are both solutions in the Virtual Meetings category. IBM is ranked #40, while Cisco is ranked #2 with an average rating of 7.9. IBM holds a 0.3% mindshare in VM, compared to Cisco’s 16.9% mindshare. Additionally, 100% of IBM users are willing to recommend the solution, compared to 86% of Cisco users who would recommend it.

IBM Cloud Video

Read 1 IBM Cloud Video review

69 Views
25 Comparison Views

100% willing to recommend

Webex

Read 124 Webex reviews

1,944 Views
1,094 Comparison Views

86% willing to recommend

IBM Cloud Video

Webex

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between IBM Cloud Video and Webex based on real PeerSpot user reviews.

Find out what your peers are saying about Zoom Video Communications, Cisco, Microsoft and others in Virtual Meetings.

To learn more, read our detailed Virtual Meetings Report (Updated: May 2025).

Buyer's Guide

Virtual Meetings

May 2025

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Helped 855,347 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Cloud Video

Ranking in Virtual Meetings

40th

Average Rating

8.0

Reviews Sentiment

8.4

Number of Reviews

Ranking in other categories

CDN (30th)

Webex

Ranking in Virtual Meetings

2nd

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

124

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Virtual Meetings category, the mindshare of IBM Cloud Video is 0.3%, down from 0.4% compared to the previous year. The mindshare of Webex is 16.9%, up from 15.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

RONALD Lim

Co-Founder & Events Producer at Think Event

Great user interface and easy to implement

I like the corporate looking user interface for the audience and very straight forward log-in process too. The user interface of other solutions such as GoToWebinar can be confusing for a less tech-savvy audience. IBM has thoroughly thought through everything and the flexibility to integrate the API to expand the registration gateway allows us to have an extra layer of security. Furthermore, the brand IBM is reputable in the market for its data and network security.

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Wajid Khattak

Procurement Officer at Emerging Systems

Easy to use, enables remote meetings, and saves time and money

We deployed the product in our headquarters and connected our four plants. It enables us to meet remotely. We use the tool for remote meetings. I work in the manufacturing sector The product is easy to use. We are very comfortable with it. The video call features are compatible with different…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the user interface. There aren't too many buttons that the audience will have to fiddle with."

"The most valuable features of Webex are the depth of the tone and the quality of the picture. I find them better than Teams or Zoom."

"The transcripts from Webex calls get delivered to the inbox five minutes after the call. However, out of 20 people on a call, maybe only one person bothers to read through the entire transcript, which can be lengthy for an hour-long call."

"I like how Webex lets you zoom in and out on the presenter's screen. It's silly, but all the solutions have the same features, and I think WebEx is the only one that allows zoom."

"The most valuable feature of Webex is ease to use."

"Webex improved our overall team collaboration."

"The stability of the solution is the most important feature."

"Integrates well with other Cisco solutions."

"The GUI is nice and easy to operate."

More Webex pros

Cons

"They should improve the registration gateway. Currently, you can't do a pre-event registration that's straightforward. You have to do an API to integrate. It would be a lot easier if they had that."

"Better integration with other solutions would benefit Webex."

"The interface of Webex should be improved and it is difficult to find information."

"Nowadays, it is hard to set up meetings using Webex since it has become a complicated process."

"I would like to see additional online chat capabilities"

"Webex could improve by adding captions for the translation."

"There is a small bug when it comes to connecting my Webex with my Outlook Calendar. Some meetings show up, and others don't. They should fix this bug."

"Webex support is not good. When we try to open a ticket, it takes approximately 24 hours. With Microsoft, we get support within two or three hours."

"Webex's stability could be improved."

More Webex cons

Pricing and Cost Advice

Information not available

"I rate the platform's pricing a six out of ten."

"Price is the one area where Webex needs to improve relative to its competitors. It's difficult to sell to small and medium-sized businesses (SMB) because of the license price."

"You need to make yearly payments towards the licensing charges of the product. You need to opt for a subscription-based licensing model for your organization. The product is a bit expensive."

"There is a need to pay the licensing charges to use Webex Enterprise Edition."

"The charges attached to the subscriptions of the product are okay. There are no extra charges to be paid in addition to the standard licensing fees."

"Webex is a cheaply priced tool."

"Webex is expensive, especially compared to Zoom or Google."

"The pricing of this solution is fine and I am satisfied with it."

More Webex pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

22%

Government

16%

Financial Services Firm

14%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about Webex?

Webex improved our overall team collaboration.

See all answers

What is your experience regarding pricing and costs for Webex?

Webex is expensive. If it weren't that expensive, we would probably use it for all our telecommunication needs, not just for telemedicine.

See all answers

What needs improvement with Webex?

Usability needs improvement. Webex is more complex compared to Zoom ( /products/zoom-reviews ). Zoom ( /products/zoom-reviews ) has a big advantage in simplicity, especially for the other side to c...

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Comparisons

No data available

Skype for Business vs Webex

Compared 32% of the time

Cisco Meeting Server vs Webex

Compared 17% of the time

Zoom vs Webex

Compared 16% of the time

Adobe Connect vs Webex

Compared 12% of the time

TeamViewer vs Webex

Compared 10% of the time

More Webex Competitors

Product Reports

Buyer's Guide

Virtual Meetings

May 2025

Download IBM Cloud Video product report

Buyer's Guide

Webex

May 2025

Download Webex product report

Also Known As

IBM Ustream

Cisco Spark

Overview

With cognitive and AI infused technologies, IBM Cloud Video empowers customers to enhance live and on-demand video opportunities, and maximize viewer engagement.

IBM

Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

Cisco

Sample Customers

Airbnb, N3 Results, University of Notre Dame

Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.

Find out what your peers are saying about Zoom Video Communications, Cisco, Microsoft and others in Virtual Meetings. Updated: May 2025.

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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.