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IBM Cloud Video vs Webex comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Cloud Video
Ranking in Virtual Meetings
31st
Average Rating
8.0
Reviews Sentiment
8.4
Number of Reviews
1
Ranking in other categories
CDN (27th)
Webex
Ranking in Virtual Meetings
4th
Average Rating
8.0
Reviews Sentiment
5.3
Number of Reviews
131
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Virtual Meetings category, the mindshare of IBM Cloud Video is 1.1%, up from 0.4% compared to the previous year. The mindshare of Webex is 5.1%, down from 13.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Webex5.1%
IBM Cloud Video1.1%
Other93.8%
Virtual Meetings
 

Featured Reviews

RL
Co-Founder & Events Producer at Think Event
Great user interface and easy to implement
I like the corporate looking user interface for the audience and very straight forward log-in process too. The user interface of other solutions such as GoToWebinar can be confusing for a less tech-savvy audience. IBM has thoroughly thought through everything and the flexibility to integrate the API to expand the registration gateway allows us to have an extra layer of security. Furthermore, the brand IBM is reputable in the market for its data and network security.
DO
Web Designer / Developer & Creative Professional at Federal University of Technology Akure
Virtual training has supported collaborative learning and now needs a simpler and clearer interface
Webex can be simplified in terms of user interface, where many features should be displayed in a compact view, with similar features grouped together and a minimalistic design helping users understand what each button does. If specific features are not needed, they should not distract you, and some features should appear as sliding elements for ease of access. Additionally, connecting to Webex can be technical, and it would be beneficial to have a way to connect anonymously using a simple code instead of going through microphone issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"IBM as a brand has helped us to get through any hurdle with the client's IT and legal queries, helped us to speed up the security vetting process."
"I like the user interface. There aren't too many buttons that the audience will have to fiddle with."
"Webex is a thin client and we like the interface. It is easy to use."
"A valuable feature of Webex is that it's good for direct communication. In general, I'm satisfied."
"The most valuable features of Webex are the depth of the tone and the quality of the picture, and I find them better than Teams or Zoom."
"It is a valuable solution for virtual meetings."
"WebEx provides the option to record the chat or delete it. You can also dial into the video on your mobile to communicate with the engineer or whoever. One aspect we like most is that the audio is clear. That is one of the most valuable features of WebEx."
"The product saves time and money."
"The stream is very smooth; that's what I like about Webex, as other video conference solutions like Zoom sometimes freeze and get buggy, but Webex doesn't."
"Webex is more similar to Zoom, but I feel it has some extra features, offering a good user experience for those who use Slack."
 

Cons

"They should improve the registration gateway. Currently, you can't do a pre-event registration that's straightforward. You have to do an API to integrate. It would be a lot easier if they had that."
"I would like to see additional online chat capabilities"
"There could be a feature available to record the meetings."
"It would be better if I could just join meetings directly on the web without extra downloads and steps."
"One area that could use improvement in Webex is the connection speed."
"Integration with other systems, as well as customization, may be beneficial within the context of the specific work set."
"Webex is limited to Cisco."
"The modification of the email template is not very intuitive."
"The solution should come as a big client for the system."
 

Pricing and Cost Advice

Information not available
"I use the solution for free because I don't use the solution's enterprise version."
"The price of the license depends a lot on the type of service required and whether it is for the entire company or only for a few users."
"There is a need to pay the licensing charges to use Webex Enterprise Edition."
"This is an expensive product compared to Teams and it should be cheaper."
"Webex is very expensive."
"My organization took care of the licensing. I'm guessing they did some subscription cycle, but I used the free version."
"The price of Webex is in the middle range compared to the market."
"Licensing is subscription-based and the cost varies depending on how many minutes are included in the plan."
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918,614 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
16%
Outsourcing Company
13%
Construction Company
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise25
Large Enterprise72
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Webex?
From when I last implemented it, I found the price to be expensive. The licensing model doesn't work because if I want to implement it for an organization, I need to pay a per-user license, which m...
What needs improvement with Webex?
Webex is top-notch at this point in time. The only improvement I see is related to RAM and CPU usage, as older systems with 4GB RAM or i3 processors might slow down the application. I do not have a...
What is your primary use case for Webex?
Webex is primarily used for customer meetings, collaboration with team members, presenting to customers, and virtual calls with customers. In my daily work, I get on the meeting and take the discus...
 

Comparisons

 

Also Known As

IBM Ustream
Cisco Spark
 

Overview

 

Sample Customers

Airbnb, N3 Results, University of Notre Dame
Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Find out what your peers are saying about Zoom Video Communications, TeamViewer, Microsoft and others in Virtual Meetings. Updated: October 2026.
918,614 professionals have used our research since 2012.