We performed a comparison between IBM Cloud Video and Webex based on real PeerSpot user reviews.
Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings."I like the user interface. There aren't too many buttons that the audience will have to fiddle with."
"They have a feature called Call Me in which I need to type in my phone number and I can get a conference room to call my number rather than needing to dial in every time. I think that's a quite good feature."
"Seamless integration with Microsoft Outlook."
"I appreciate the developers of Webex because it's a wonderful tool. What I found most valuable in it is the seamless experience it offers, in terms of connecting with any person at any time remotely, without any glitches. This is the main advantage of Webex. I also like that the platform is user-friendly, so anyone using the tool for the first time won't find any difficulties when logging in or accessing it."
"The video conferencing quality is better than that of other solutions."
"The most valuable features are video conferencing, the integration with Outlook, and scheduling meetings."
"We can easily connect the device and create a room and then we can call many devices."
"The solution is user-friendly."
"Overall the quality of the solution is very good."
"They should improve the registration gateway. Currently, you can't do a pre-event registration that's straightforward. You have to do an API to integrate. It would be a lot easier if they had that."
"This solution would be much better if we could install an endpoint and have centralized management."
"Webex support is not good. When we try to open a ticket, it takes approximately 24 hours. With Microsoft, we get support within two or three hours."
"One area that could use improvement in Webex is the connection speed."
"We have had issues where some of the invited participants are not able to join the meeting."
"The solution can improve by adding a smaller version for small business usage or for personal use. The solution is geared towards larger companies and enterprises."
"I think it's very inconvenient to have to enter my email address all the time just to be a visitor."
"In terms of features, it would be beneficial for Webex to focus on improving its chat functionality to make it more user-friendly. Additionally, enhancing communication operations to create a friendlier user experience would be advantageous. Other individuals who have tried using it faced challenges when attempting to share content with third parties during conversations or meetings."
"The product's price could be better."
Earn 20 points
IBM Cloud Video is ranked 45th in Virtual Meetings while Webex is ranked 2nd in Virtual Meetings with 117 reviews. IBM Cloud Video is rated 8.0, while Webex is rated 8.0. The top reviewer of IBM Cloud Video writes "Great user interface and easy to implement". On the other hand, the top reviewer of Webex writes "Used to conduct online third-party client meetings or third-party vendor meetings". IBM Cloud Video is most compared with , whereas Webex is most compared with Cisco Meeting Server, TeamViewer, Skype for Business, Zoom and Cisco TelePresence.
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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
