it_user336363 - PeerSpot reviewer
Lead Load and Performance Test Engineer at a computer software company with 501-1,000 employees
Vendor
We are able to connect and run tests from different locations with this tool, although storing the results of our tests requires the use of a lot of memory in our data center.

What is most valuable?

It gives us a run history of the tests we've planned and executed.

How has it helped my organization?

We are able to connect and run tests from different locations with this tool.

What needs improvement?

Storing the results of our tests requires the use of a lot of memory in our data center.

For how long have I used the solution?

I've used it for three years.

Buyer's Guide
OpenText LoadRunner Enterprise
April 2024
Learn what your peers think about OpenText LoadRunner Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
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What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and support?

I have mixed feelings about HP technical support. A few technicians know what they are doing, but the majority don’t.

Which solution did I use previously and why did I switch?

No previous solution was used.

What about the implementation team?

We implemented it with our in-house, but we used the help desk during the entire process of implementation. Their help desk needs to know more about their own tools.

Which other solutions did I evaluate?

No other options were looked at.

What other advice do I have?

I like the tool.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user671385 - PeerSpot reviewer
Test Engineer at a transportation company with 11-50 employees
Vendor
The most valuable feature is the analysis tool.

What is most valuable?

The most valuable feature is the analysis tool. It enables me to make a good, detailed analysis after a test run.

How has it helped my organization?

On a day-to-day basis, we're working very tight with developers. We use this tool to:

  • Outline the details in our systems on the test
  • Give feedback to our developers and they do changes
  • Test again

It's really good

What needs improvement?

It would be nice if the Citrix protocol could be updated.

What do I think about the stability of the solution?

Stability is pretty good. We only had a few glitches over the past few years.

What do I think about the scalability of the solution?

It seems to be scalable. In our part of Jefferson Boeing, we are about 5000 people.

How is customer service and technical support?

I haven’t needed to use technical support.

How was the initial setup?

I was not involved in the initial setup and I have no idea how it went. We're not allowed to fiddle around with installations.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
OpenText LoadRunner Enterprise
April 2024
Learn what your peers think about OpenText LoadRunner Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
770,141 professionals have used our research since 2012.
it_user104979 - PeerSpot reviewer
QA Lead at a tech consulting company with 10,001+ employees
Real User
It gives us the ability to do enterprise-level load tests, although integration with third-party tools could be improved.

What is most valuable?

  • Integrated Infrastructure
  • Cloud load generators
  • Analysis

How has it helped my organization?

  • Enterprise-level load tests
  • Great analysis module for results

What needs improvement?

  • Backend integration
  • Performance
  • UI improvement
  • Integration with third-party tools

For how long have I used the solution?

I've used it for the last seven to eight years.

What do I think about the stability of the solution?

Stability has some room for improvement.

How are customer service and technical support?

It needs improvement.

Which solution did I use previously and why did I switch?

We previously used a different enterprise level product.

How was the initial setup?

Complex in installation with many server/mc configurations.

What about the implementation team?

We did it in-house with help from tech support.

What's my experience with pricing, setup cost, and licensing?

The price is quite high. It also has expensive licenses, and product support.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user968487 - PeerSpot reviewer
Architecte principal at Cimpa
User
The controller and analysis engine are a piece of cake

What is our primary use case?

Even if the protocol and API doesn't cover your need, you can always find a solution. That means you can always handle any situation with a piece of code, whatever the target application is.

How has it helped my organization?

For me, it's the best product for a performance team covering a large range of technologies and constraints.

What is most valuable?

The controller and analysis engine are a piece of cake, configuring the scenario and gathering results are the most important to me.

From my 15 years experience, I measure that I spend only 5% of my time to script, other tasks are more consuming: understanding the business process, making the dataset relevant and reliable with workflow (with VTS for instance which is very great), finding how and what to measure and so on.

What needs improvement?

Some features could sometimes disappear without reason. It's extremely recommended to take time to evaluates newer versions before upgrading.

For how long have I used the solution?

More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user337041 - PeerSpot reviewer
Senior IT Monitoring and Automation Engineer at a financial services firm with 1,001-5,000 employees
Vendor
We are able to manage and monitor our entire environment, although there are many stability issues that require day-to-day maintenance.

What is most valuable?

The main features are the ability to customize the product configuration and the customization to adapt with the customer environment. Additionally, the product flexibility, and stability are also valuable.

How has it helped my organization?

We are able to manage and monitor our entire environment. We're also able to perform capacity management, performance management, and configuration management.

For how long have I used the solution?

I've used it for around seven years.

What do I think about the stability of the solution?

There are many issues that require day-to-day maintenance. The issues vary from customer to customer, and I can’t list all the issues as it becomes business as usual.

How are customer service and technical support?

Customer Service:

It's OK.

Technical Support:

It's OK.

Which solution did I use previously and why did I switch?

We chose this solution because it's very flexible, scalable, and allows customization in a wide range of areas.

What about the implementation team?

I've implemented it both ways, and my advice is to get the vendor to help you design a detailed plan and manage that plan.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user326439 - PeerSpot reviewer
Test Engineer at a tech services company with 1,001-5,000 employees
Consultant
It provided us detailed analyses of the tests we conducted, although its enhanced support could be improved.

What is most valuable?

It isn't a very complex product to use. That's what I liked about it.

How has it helped my organization?

My organization was not using any other product so I won't be able to compare it to others, but this product was really helpful in providing us the the detailed analysis of the tests that we conducted.

What needs improvement?

I think some enhanced support, be it online or documentation, would be appreciated.

For how long have I used the solution?

I used it for about a year, and v12 for a few days.

What was my experience with deployment of the solution?

I didn't face any major issues.

What do I think about the stability of the solution?

I didn't face any major issues.

What do I think about the scalability of the solution?

I didn't face any major issues.

How are customer service and technical support?

Customer Service:

7.5/10.

Technical Support:

7.5/10.

Which solution did I use previously and why did I switch?

I didn't have the chance to use any other product.

How was the initial setup?

I believe that the setup was quite easy as I was able to proceed without facing any hurdles. The interface was pretty easy and helpful.

What about the implementation team?

We used a vendor team.

What other advice do I have?

Even though I was a beginner, I was at ease while using this product but I believe the documentation provided alongside it could be improved. It is a great product that provides one with an extensive amount of functionality.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user332640 - PeerSpot reviewer
Performance Test Engineer/Test Lead at a tech services company with 10,001+ employees
Real User
It gives you a wide-ranging view on performance bottlenecks, from CPU to memory to network, but I would like to see them integrate it with a mobile UI to automate scripts.

What is most valuable?

  • Analyzer
  • Performance Center

How has it helped my organization?

It gives you a wide-ranging view on performance bottlenecks, from CPU to memory to network etc. This helps identify possible bottlenecks in the production environment, as well as the expected/unexpected loads.

What needs improvement?

Mobile testing - integrate it with a mobile UI to automate scripts and run it concurrently.

For how long have I used the solution?

I've used it for five years alongside HP LoadRunner v9.0 to v11.50, and HP UFT.

What was my experience with deployment of the solution?

No issues encountered, but an upgraded patch is required.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

7/10. Since 70% of the market share is HP, it is very common, and tough, to reach them for support. The estimated wait time is always at least 20 minutes.

Which solution did I use previously and why did I switch?

No previous solution was used.

How was the initial setup?

It’s fairly easy and straightforward. With the current version, 12.0 and above, it looks and feels complicated, and not user friendly to implement.

What about the implementation team?

Through a vendor team.

What's my experience with pricing, setup cost, and licensing?

The price has skyrocketed, and to stay competitive, they need to reduce the licensing costs.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user426579 - PeerSpot reviewer
it_user426579IBM Solution Architect(DevOps) - GMSI & ISV at a tech company with 10,001+ employees
Vendor

license cost has to be restructured and reduction as per use.

See all 2 comments
PeerSpot user
QA Lead at a tech services company with 1,001-5,000 employees
Consultant
Provides the performance of load test applications and reliably on good reporting
Pros and Cons
  • "Support is nice, quick, and responsive."
  • "We implemented through the vendor, who used highly-skilled professionals."
  • "Provides the performance of load test applications and reliably on good reporting."
  • "New features have been added in latest version and need to be improved with the DevOps integration."
  • "We are expecting more flexible to use Jenkins in continuous integration going forward."

What is our primary use case?

Using the ALM Performance Center resource monitors, you can monitor Windows, UNIX, SiteScope, and SNMP servers on a machine during the test run and determine why a bottleneck occurred on a particular machine. Provides the performance of load test applications and reliably on good reporting.

How has it helped my organization?

It is used to empower our organisation in assisting customers, addressing their concerns, finding solutions, and providing value, thus making it possible to put customer success first, and in the process, focus on the business.

What is most valuable?

  • Merging Graphs
  • Layout management
  • Measurement menu
  • The new features are nice, like cloud testing, mobile testing, continuous testing, etc.

What needs improvement?

  • New features have been added in latest version and need to be improved with the DevOps integration.
  • We are expecting more flexible to use Jenkins in continuous integration going forward. 

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No scalability issues.

How are customer service and technical support?

Support is nice, quick, and responsive.

Which solution did I use previously and why did I switch?

For a long time, we have been using HPE tools only.

How was the initial setup?

It is straightforward.

What about the implementation team?

We implemented through the vendor, who used highly-skilled professionals. 

What was our ROI?

ROI is 200%.

What's my experience with pricing, setup cost, and licensing?

It is a bit expensive when compared with other tools.

Which other solutions did I evaluate?

We evaluated LoadRunner.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free OpenText LoadRunner Enterprise Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free OpenText LoadRunner Enterprise Report and get advice and tips from experienced pros sharing their opinions.