Tricentis NeoLoad Reviews

Name: Tricentis NeoLoad
Brand: Tricentis
Rating: 4.1 (65 reviews)

Vendor: Tricentis

4.1 out of 5

65 reviews
95% willing to recommend

2,197 followers

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What is Tricentis NeoLoad?

Tricentis NeoLoad is a performance testing tool that provides developers and testers with automatic test design, test maintenance, realistic simulation of user behavior, fast root cause analysis, and built-in integrations with the entire SDLC toolchain. With NeoLoad’s plugins, teams can reuse and share test assets and results from functional testing tools, analytics, metrics, and APM tools in order to catch performance issues early. With NeoLoad’s full tech stack support, users can test the range of mobile, web, and desktop apps.

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Tricentis NeoLoad is the #2 ranked solution in top Load Testing Tools and #3 ranked solution in top Performance Testing Tools. PeerSpot users give Tricentis NeoLoad an average rating of 8.2 out of 10. Tricentis NeoLoad is most commonly compared to Apache JMeter: Tricentis NeoLoad vs Apache JMeter. Tricentis NeoLoad is popular among the large enterprise segment, accounting for 45% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 37% of all views.

Helped 856,873 peers since 2012

Featured Tricentis NeoLoad reviews

Vivekanandan Vallinayagam

Practice Manager - Digital Assurance - Performance, Resiliency & Cloud Testing at Hexaware Technologies Limited

The solution offers an easy setup process. Tricentis NeoLoad has intuitive installers to facilitate a seamless deployment process. Our organization works with both the on-prem and SaaS models of Tricentis NeoLoad as per the client's needs. As part of the deployment process in our company, at first, we typically provision some VMs, and then we get the installers and license codes upon purchase. Following the aforementioned step, the .exe controller is installed, and in the help section of the product's portal, the license needs to be applied. The deployment process of the solution takes around one or two days. The product doesn't require many resources for deployment and can be easily maintained. The SaaS version is maintained by the vendor, while the on-prem version allows the user to archive the reports and results.

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Dirk O. Schweier

Performance.Test.Consulting at a tech vendor with 201-500 employees

Since the ownership of NeoLoad has changed to Tricentis, they have done a very poor job with license management. They changed the license policy very abruptly. The effect of the new license policy is that NeoLoad becomes more and more unattractive for smaller companies, and only bigger companies are interested or find the license fee fair. The smallest license fee is very high, and there is no starter package at the moment.

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Patrik Badkar

Technical lead at Cognizant

The solution is a UI-based tool, so it's easy to use because we don't have to do actual recording with it. This makes it easier to use, and, in terms of speed, it's a bit faster than other tools when it comes to scripting. Tricentis NeoLoad's ability to handle complex scripting is the most valuable for web-based application testing. Compared to other tools, it is much faster. Complex scripting might take a day with other tools, but with the product, we can complete it in one or two hours at most. We are currently integrating NeoLoad with Jenkins. For APM, we can integrate it with Dynatrace to monitor and trace issues.

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Tricentis NeoLoad mindshare

Product category:

As of June 2025, the mindshare of Tricentis NeoLoad in the Performance Testing Tools category stands at 16.2%, up from 14.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Performance Testing Tools

PeerResearch reports based on Tricentis NeoLoad reviews

Type	Title	Date
Category	Performance Testing Tools	Jun 15, 2025	Download
Product	Reviews, tips, and advice from real users	Jun 15, 2025	Download
Comparison	Tricentis NeoLoad vs Apache JMeter	Jun 15, 2025	Download
Comparison	Tricentis NeoLoad vs BlazeMeter	Jun 15, 2025	Download
Comparison	Tricentis NeoLoad vs OpenText LoadRunner Professional	Jun 15, 2025	Download

Title	Rating	Mindshare	Recommending
Apache JMeter	3.9	21.6%	87%	93 interviews Add to research
BlazeMeter	4.1	11.9%	94%	49 interviews Add to research

Valuable Features

Tricentis NeoLoad offers ease of use with a user-friendly GUI, quick scripting and cloud integration. Key features include flexible license management, Jenkins integration, real-time monitoring, and extensive protocol support. It efficiently handles complex scripting with low-code capabilities, allows mobile and cloud-based testing, supports multiple bandwidth simulations, and offers detailed reports for easy analysis. NeoLoad's graphical test creation and collaboration features across distributed teams enhance testing efficiency.

"The reporting features are great."
"The reporting features are great."
"The solution is a UI-based tool, so it's easy to use because we don't have to do actual recording with it. This makes it easier to use, and, in terms of speed, it's a bit faster than other tools when it comes to scripting."

Room for Improvement

Tricentis NeoLoad can improve by expanding protocol support and simplifying integration with third-party tools. The interface needs enhancement for better usability and stability. Reporting features should be more detailed. There is room for improved customer service and support documentation. Addressing learning curve issues and simplifying licensing models could benefit users. Integration with other Tricentis products would enhance functionality. Improvements in debugging efficiency and handling large projects would streamline operations for users.

"Since the ownership of NeoLoad has changed to Tricentis, they have done a very poor job with license management. They changed the license policy very abruptly."
"Since the ownership of NeoLoad has changed to Tricentis, they have done a very poor job with license management."
"If one person opens any script, another person won't be able to work on it simultaneously. If they can improve that feature, it would be helpful for everyone. I found that incorporating all the scripts into a single project was the challenging part. This is because we are working on different domains—I'm on one domain, and others are on another. We need to handle all these scripts cautiously."

ROI

Users report significant ROI, citing improved performance, cost savings, and efficiency gains. They identify and resolve issues preventing loss of revenue, achieving a 20% increase in tests-per-sprint and a 35% reduction in script creation time. NeoLoad's performance monitoring and streamlined processes enhance resource usage. Users note a shift from LoadRunner, experiencing increased return while incurring lower costs. NeoLoad enables effective identification and management of performance defects, leading to notable financial benefits.

Pricing

Tricentis NeoLoad offers competitive pricing with flexible licensing models that support varying business needs. Pricing is typically lower than competitors like HP LoadRunner, often resulting in significant cost savings. The subscription-based model accommodates various budgets with options for short-term or long-term licenses, and virtual user (VU) bundles are customizable for testing needs. While some users report the solution as expensive, others find its cost-effectiveness and value beneficial, especially for enterprise-level implementations.

"I rate the solution's pricing an eight out of ten."
"The vendor offers flexible licensing options"
"The tool's pricing is somewhat higher than licensed tools like LoadRunner. The approximate cost is around $25,000. There are no additional charges for maintenance or support. Everything is included in the package we have."

Popular Use Cases

Tricentis NeoLoad is primarily used for load and performance testing, addressing use cases like web applications, SAP, Oracle E-Business Suite, mobile devices, and APIs. Users employ NeoLoad for testing user experience, identifying bottlenecks, and executing automation testing. It supports both cloud and on-premises models, ensuring efficient handling of large user volumes, script creation, and server monitoring. NeoLoad facilitates evaluating system stability, scalability, and performance across different environments and applications.

Service and Support

Tricentis NeoLoad's customer service is frequently rated high, with quick and effective support. Responses usually occur within a day, although more complicated issues may take longer. Technical support is praised for its expertise and promptness. However, some users note slower response times post-acquisition by Tricentis. Paid customers often see faster issue resolution compared to those using the trial version. Many find the support to be an improvement compared to previous experiences.

Deployment

Users found Tricentis NeoLoad's initial setup straightforward and quick. Many appreciated the easy-to-follow installation instructions and support resources available. While some challenges were noted in specific environments, most users reported easy deployment without major issues. Installing on both cloud and on-premises was commonly mentioned, with emphasis on efficient processes and low maintenance requirements. Some highlighted the difference in complexity when converting scripts or scaling tests, appreciating NeoLoad’s intuitive nature and helpful support team.

Scalability

Many users find Tricentis NeoLoad scalable for their needs, able to handle increasing loads efficiently. Some experienced initial issues, but these were often resolved with support. Users rate its scalability positively, allowing for deployment in various environments. The ability to add licenses and hardware facilitates scaling. Minor challenges exist for very large user numbers, but cross-regional testing has been successful. Tricentis NeoLoad is deemed suitable for extensive enterprise use, with a high satisfaction rate regarding scalability.

Stability

Many find Tricentis NeoLoad stable, though some have had early challenges with load generation and memory leaks. Reports of infrequent glitches include freezing with high user volumes and issues with encryption protocols. Stability differs across versions, with some users recommending specific versions for reliability. High scalability for concurrent users has been noted, although occasional crashes and CPU spikes occur. Organizations often praise its ease of use and performance, rating stability between seven and nine out of ten.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Tricentis NeoLoad Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

37%

Financial Services Firm

11%

Computer Software Company

Manufacturing Company

Government

Healthcare Company

Retailer

Insurance Company

Energy/Utilities Company

Construction Company

University

Comms Service Provider

Consumer Goods Company

Real Estate/Law Firm

Media Company

Outsourcing Company

Transportation Company

Legal Firm

Logistics Company

Recreational Facilities/Services Company

Wholesaler/Distributor

Engineering Company

Performing Arts

Non Profit

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Learn more about Tricentis NeoLoad

Tricentis NeoLoad Features

Tricentis NeoLoad has many valuable key features. Some of the most useful ones include:

Supports API technologies
- Support for SOAP/REST.
- Assisted design with Swagger/Open API import and highly efficient extractors for quick test design and fewer errors in scripting.
- Ability to test as code or GUI-based productivity.
Automated testing of API performance
- CI/CD automated API testing, dynamic load generation infrastructure, and auto pass/fail based on SLAs.
- Real-time test results for fast dev feedback loop if bottleneck is found.
- Non-regression API performance trends.

API-based applications
- Ability to test stand-alone APIs or APIs within end-to-end tests. Same platform, same skills.
- Dev, PO, QA, Ops share a common view of API performance.
- Confidence in API and application speed and reliability.
Design tests faster and update automatically
- Assisted design using wizards and automatic parameter handling.
- Reuse functional scripts and/or convert LoadRunner scripts to NeoLoad performance tests.
- Update system-level scripts quicker with automatic user path updates.
- Easy to reuse and maintain.
Realistic user simulation
- Simulate any business case.
- Scale load tests with up to millions of virtual users.
Bottleneck identification
- Real-time test analysis.
- Pass/fail based on SLA.
- Root cause analysis.

Tricentis NeoLoad Benefits

There are many benefits to implementing Tricentis NeoLoad. Some of the biggest advantages the solution offers include:

Automate API testing within CI pipelines: Design, maintain, and run performance tests. Analyze results within continuous integration pipelines.

Accelerate end-to-end app testing: Create test scripts fast for complex applications using a graphical user interface without the complexity of scripting new and updated tests.

Find performance bottlenecks fast: Compare SLAs to server-level statistics to measure how an application is performing. See overall analysis of behavior or an analysis of the data flow to a particular user path.

Manage across the enterprise: Collaborate across QA, operations, dev, and business teams to define SLAs and review results. Share test results and manage test infrastructure. Schedule and share resources across teams and apps.

Reviews from Real Users

Tricentis NeoLoad stands out among its competitors for a number of reasons. Some of these include its price, its user-friendly UX, its API support, and its scalability. PeerSpot users take note of the advantages of these features in their reviews:

Patrik B., Technical Lead at a tech services company, writes, “The licensing cost is very less for NeoLoad. It is user-friendly and easy to understand because they have created so many useful functionalities. When I started working with this tool, we just had to do the initial assessment about whether this tool will be able to support our daily work or not. I could easily understand it.”

A Global Delivery Head at a consultancy firm notes, “The API support is much better with this solution, compared with the competition. Pricing for it is also more affordable than its competitor. We have used Tricentis NeoLoad and we find it scalable.”

Tricentis NeoLoad was previously known as NeoLoad, Neotys NeoLoad.