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OpenText 360 for SharePoint pros and cons

Vendor: OpenText
4.2 out of 5
932 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

OpenText 360 for SharePoint automates numerous manual processes through its workflow capabilities.
Its cloud subscription model eliminates the need for system update patches, offering full feature access.
The platform's collaboration, traceability, and document management features are highly valuable.
Its integration with Microsoft Teams enhances project and task management, particularly for the legal industry.
OpenText 360 for SharePoint excels in performance, especially in handling large document searches.

CONS

OpenText 360 for SharePoint's development platform should be more user-friendly and independent of extensive customer-driven development.
There are limited out-of-the-box solutions, and currently, there is no focus on add-ons or upgrades.
The licensing process is complex and should be simplified for easier understanding.
The platform struggles with handling large document volumes and lacks robust backup and restore capabilities.
More integrations are needed, especially to reduce reliance on API request calls instead of direct connectors.
 

OpenText 360 for SharePoint Pros review quotes

reviewer1648332 - PeerSpot reviewer
Jul 18, 2022
It has a lot of flexibility, and Microsoft does come up with some new additions from time to time.
Cosultmn4565 - PeerSpot reviewer
May 26, 2019
It's all now on cloud subscription, so you can use all the features without worrying about making the system updates patches.
Jose Francisco Rosario - PeerSpot reviewer
Apr 25, 2024
We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years.
Learn what your peers think about OpenText 360 for SharePoint. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
SK
Feb 2, 2023
The collaborative environment for long-term archival or record management is great.
CH
Feb 3, 2021
The fact that you can see and create something that fits your business is the most valuable thing in this platform. It is a customizable product, so it fits your needs.
Lungi Ngcingwana - PeerSpot reviewer
May 29, 2023
The fact that it allows for the internal sharing of information is very good.
SK
Dec 21, 2021
The most valuable features are collaboration, traceability, retention of documents, and search.
VW
Feb 26, 2025
OpenText 360 for SharePoint integrates seamlessly with Microsoft Teams, allowing me to monitor and manage projects and task issues using mobile devices.
VR
Jul 29, 2018
We have manual processes, so the workflow enables us to automate a number of these processes.
Ravi Krishnan S - PeerSpot reviewer
Jan 22, 2024
The product has a strong and easy integration with Teams.
 

OpenText 360 for SharePoint Cons review quotes

reviewer1648332 - PeerSpot reviewer
Jul 18, 2022
If I have to really create an internal knowledge management portal, if I have to compare SharePoint and WordPress, WordPress is far, far better in regard to the SharePoint option.
Cosultmn4565 - PeerSpot reviewer
May 26, 2019
They need to come with more out of the box solutions, rather than depending on customers to develop them.
Jose Francisco Rosario - PeerSpot reviewer
Apr 25, 2024
The graphical user interface had to be more user-friendly. It's not as intuitive.
Learn what your peers think about OpenText 360 for SharePoint. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
SK
Feb 2, 2023
The user interface could definitely be improved.
CH
Feb 3, 2021
Its licensing needs to be simplified. Currently, its licensing is very complex. It contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify the licensing and make it easier to understand. It would make a customer's life easier.
Lungi Ngcingwana - PeerSpot reviewer
May 29, 2023
Integration is an area where the solution lacks.
SK
Dec 21, 2021
An area for improvement would be how the platform handles large volumes of documents. It also doesn't provide a very good, robust backup and restore capacity. In the next release, I would like the search technology to be improved.
VW
Feb 26, 2025
In the future, I would like to see new features in SharePoint for improved project tracking processes.
VR
Jul 29, 2018
We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support.
Ravi Krishnan S - PeerSpot reviewer
Jan 22, 2024
The platform's workflows could be more intuitive and easier to use.