OpenText 360 for SharePoint and SAP Signavio Process Manager are both leading solutions in document management and process management, respectively. OpenText 360 for SharePoint is often seen as the more cost-effective option with better customer support, whereas SAP Signavio's advanced features make it preferable for those seeking superior capabilities.
Features: OpenText 360 emphasizes document management integration, enhancing workflows and collaboration in Microsoft environments, and provides strong search and performance capabilities. SAP Signavio excels in process modeling and analysis, offering compliance and efficiency analytics with user-friendly collaboration tools.
Room for Improvement: OpenText 360 could improve in offering more advanced process management capabilities and integration flexibility outside SharePoint. SAP Signavio may need enhancements in cost management, deployment complexity, and real-time collaboration efficiency.
Ease of Deployment and Customer Service: OpenText 360 benefits from easy integration within Microsoft ecosystems and is praised for its responsive customer service. SAP Signavio offers flexible, cloud-based deployment adaptable to various IT setups, with comprehensive support to address its complex offerings.
Pricing and ROI: OpenText 360 is generally viewed as a more affordable solution with a faster ROI, especially for SharePoint-heavy organizations. SAP Signavio, while having higher initial costs, delivers significant long-term value through its robust process optimization features and potential for greater ROI.
The return on investment provided by OpenText 360 for SharePoint is excellent, and that is why we are continuing this team for the past 3 years.
It eliminates the challenges associated with handling files on local servers and allows efficient document management.
We can draw and document our processes, then analyze data within SAP Signavio Process Manager.
I have not directly contacted vendor support but use forums for any queries or issues while utilizing OpenText 360 for SharePoint.
I would rate their technical support a ten.
I have not encountered issues myself, but one of my colleagues found that support was provided quite late, resolving the problem in one or two days rather than instantly.
If it were possible to merge everything and bring all information from multiple teams (Cognos, ClickView, AWS) into SharePoint as a centralized place, it would be really helpful.
The GUI should be improved for better user experience.
Integration with a feature like Planner could assist in assigning tasks to specific individuals for follow-up.
It should also integrate with non-SAP systems for better functionality.
Pricing is very affordable as it is part of the Office 365 suite, costing around five dollars per user.
As an enterprise organization, we have enterprise service level agreements with customers and Microsoft partners, where organizations receive yearly discounts.
In terms of pricing, OpenText 360 for SharePoint is more expensive than Microsoft.
After SAP acquired Signavio, the prices increased significantly, making it too expensive for our small company to afford.
OpenText 360 for SharePoint significantly saves time for users by streamlining the tasks of handling, searching, and maintaining documents compared to traditional file servers.
The metadata can be retrieved from the SharePoint list, and those libraries and metadata serve as a very effective way that I am utilizing SharePoint, apart from just storing documents.
It offers automation capabilities with Power Automate, enabling automation of invoicing with API support from SAP.
The ability to perform queries is a feature unique to SAP Signavio Process Manager, and it proves to be very useful for our needs.
The Signavio portfolio of web-based business transformation solutions helps companies to understand and optimize all of their business processes quickly and at scale, providing instant insights for informed decision-making. Signavio’s intuitive analysis, change management and execution solutions around process excellence include use cases like digital transformation, operational excellence and customer-centricity, placing them at the heart of global organizations.
Over 1 million users in more than 1,500 organizations worldwide rely on Signavio products to make processes part of their company’s DNA. Headquartered in Berlin, Germany, Signavio was founded in 2009 to address the need for a collaborative approach to process management.
Signavio was acquired by SAP in the first quarter of 2021. For more information, visit www.signavio.com
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
