We performed a comparison between IBM BPM and OpenText 360 for SharePoint based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."They have some quick-win programs that are designed to come in, they'll bring a developer in and they'll work with your developer to get you started. That's what we did and that worked really great. We got an understanding of the product, we got an understanding of how to deploy the product. And when we were done with that engagement, we were off and running."
"Its Analytics is the most valuable feature."
"The most valuable features are the integration capabilities - BPM can connect with almost any legacy or advanced system."
"The case management and its integration with process design are good features."
"Good user interface and good add option."
"IBM BPM is easy to deploy."
"It has reduced a lot of manual errors and processes."
"The installation was straightforward."
"We have manual processes, so the workflow enables us to automate a number of these processes."
"This solution has good connection and we do not need to migrate everything in order to protect the repository."
"The most valuable features are collaboration, traceability, retention of documents, and search."
"The fact that it allows for the internal sharing of information is very good."
"It's all now on cloud subscription, so you can use all the features without worrying about making the system updates patches."
"OpenText 360's best features are platform independence and its performance when searching large numbers of documents."
"In terms of its most valuable features, this solution, in general, will provide all you need and it's very convenient to use. We can share our details to collaborative platforms. We can give access to users. It's pretty flexible."
"The collaborative environment for long-term archival or record management is great."
"It needs more customization. We like to customize the screens to show more things related to our company."
"The initial setup was complex. It is not always easy to launch a new platform and it needed better coordination with IBM."
"I have an interest around the robotic piece, and integrating that with the processes. I think that is certainly a good direction to be going."
"The user experience, while it has improved, should continue to improve."
"We had hoped that the product would provide us with plug-ins like Salesforce. Its development environment needs to improve. We expect to see elastic features like containerization. We don't just need an on-prem virtual machine."
"The initial setup process is complex for basic users."
"I'd like the tool to be more flexible."
"The setup was quite complex because the solution was cutting-edge at that time and IBM invested considerably in the implementation, likely at a loss to themselves."
"The user interface could definitely be improved."
"They are not going for any add-ons right now. It's the same version we are still using and there is no plan of upgrading and/or creating any add-ons at all."
"Its licensing needs to be simplified. Currently, its licensing is very complex. It contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify the licensing and make it easier to understand. It would make a customer's life easier."
"Integration is an area where the solution lacks."
"They need to come with more out of the box solutions, rather than depending on customers to develop them."
"We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support."
"If I have to really create an internal knowledge management portal, if I have to compare SharePoint and WordPress, WordPress is far, far better in regard to the SharePoint option."
"I would like for there to be even more integrations in the next release and I believe that the price could go down a bit."
IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews while OpenText 360 for SharePoint is ranked 15th in Business Process Management (BPM) with 12 reviews. IBM BPM is rated 7.8, while OpenText 360 for SharePoint is rated 8.4. The top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". On the other hand, the top reviewer of OpenText 360 for SharePoint writes "A great, collaborative environment with scalability for many products". IBM BPM is most compared with Camunda, Appian, Pega BPM, IBM Business Automation Workflow and Apache Airflow, whereas OpenText 360 for SharePoint is most compared with Apache Airflow, Bizagi, Adobe Experience Manager (AEM) Forms, Camunda and IBM Business Automation Workflow. See our IBM BPM vs. OpenText 360 for SharePoint report.
See our list of best Business Process Management (BPM) vendors.
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