No more typing reviews! Try our Samantha, our new voice AI agent.

Newgen OmniFlow vs OpenText 360 for SharePoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Newgen OmniFlow
Ranking in Business Process Management (BPM)
33rd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
8
Ranking in other categories
No ranking in other categories
OpenText 360 for SharePoint
Ranking in Business Process Management (BPM)
20th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Business Process Management (BPM) category, the mindshare of Newgen OmniFlow is 1.0%, up from 0.7% compared to the previous year. The mindshare of OpenText 360 for SharePoint is 1.2%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
OpenText 360 for SharePoint1.2%
Newgen OmniFlow1.0%
Other97.8%
Business Process Management (BPM)
 

Featured Reviews

CD
Senior Manager at Infoedge India Ltd.,
Enabled us to consolidate workflows and reduce time spent searching for transactions
We have consolidated the workflow and have certain elements and functionalities developed in the new system so that my agents who are using the application don't have to do manual tasks searching for mail. So, we've consolidated and arranged some alerts and have done some segregation. The user is benefited, and the time spent on searching a transaction is reduced.
SB
Senior BI Lead at Cognizant
Enhancing user experience and data management with effective central repository capabilities
The area of improvement with OpenText 360 for SharePoint is that sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in the services, because everything is located in SharePoint, there is a chance that reports start failing or dashboards fail, or the system behaves differently. In future updates, I would want to see widgets available in OpenText 360 for SharePoint to interact with third-party tools. For example, when creating a dashboard, having the ability to embed these directly into SharePoint would be beneficial. Currently, I have to use hyperlinks to access other tools such as Tableau or ClickView. If it were possible to merge everything and bring all information from multiple teams (Cognos, ClickView, AWS) into SharePoint as a centralized place, it would be really helpful. That is what I envision for the integrator part.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I am overall satisfied with it; I didn't hear anything bad or any negative feedback about it, so far, so good."
"We have a huge customer satisfaction rate because we try to accommodate all the requirements of their business."
"We have consolidated the workflow and have certain elements and functionalities developed in the new system so that my agents who are using the application don't have to do manual tasks searching for mail."
"This solution is very cost effective and very flexible."
"The most valuable feature for us is the Omnicon. That made sense for us because our company is now able to capture information from documents."
"It is working fine so far. I haven't heard anything bad about it from the applications team that is using it, so I assume that it is doing okay."
"Good for static workflows, and the customer support team is proactive and accommodating."
"The most valuable features of Newgen OmniFlow are the user interface, the low-code no-code designer tools, and the integration models are important."
"We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years."
"It is a good solution; it gives you a lot of flexibility in having a few items for basic knowledge management, it's scalable, and there are a lot of new things that can be added."
"Overall, I would rate OpenText 360 for SharePoint as ten."
"OpenText 360 for SharePoint significantly saves time for users by streamlining the tasks of handling, searching, and maintaining documents compared to traditional file servers."
"The product has a strong and easy integration with Teams."
"The collaborative environment for long-term archival or record management is great."
"This solution has good connection and we do not need to migrate everything in order to protect the repository."
"OpenText 360 for SharePoint integrates seamlessly with Microsoft Teams, allowing me to monitor and manage projects and task issues using mobile devices."
 

Cons

"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it. Sometimes, the leadership wants to understand the business cases that we want to automate. We face a lot of challenges to justify why we are using Newgen, and we need a way to present that to the leadership. If there is something out of the box and if we can get meaningful dashboards and reporting capabilities, it would be helpful."
"From what I have seen so far, this system is too hardcoded and inflexible."
"I would like to see more automated analytics built into the solution."
"We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome."
"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it."
"The technical support is not very good. They have a very late response and do not have enough expertise on the support team."
"Newgen OmniFlow could improve by having more out-of-the-box integration modules. It would be beneficial to have an analytics model that is not currently present."
"The development teams should be more agile and they need to have more team members."
"It is not scalable."
"In the future, I would like to see new features in SharePoint for improved project tracking processes."
"Sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in the services, because everything is located in SharePoint, there is a chance that reports start failing or dashboards fail, or the system behaves differently."
"The user interface could definitely be improved."
"I would like for there to be even more integrations in the next release and I believe that the price could go down a bit."
"Its licensing needs to be simplified. Currently, its licensing is very complex."
"They need to come with more out of the box solutions, rather than depending on customers to develop them."
"To be honest, my experience with OpenText is that usually, they are not doing too much on quality assurance with their product."
 

Pricing and Cost Advice

"Its price is a bit on the high side, but that's okay. From a company perspective, it is reasonable."
"The on-prem solution is affordable. The cloud solution is more expensive. There are no additional costs to the standard licensing fees."
"Overall, this solution is very cost effective when compared to other solutions in the market."
"The price of Newgen OmniFlow is priced reasonably."
"Pricing is a part of the enterprise agreement that we have."
"Its price is reasonable, but its licensing is very complex. This platform contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify its licensing."
"OpenText 360's price varies depending on how long you've been a customer, how many licenses you have, and which products you use."
"There is a license needed to use OpenText 360 for SharePoint and we pay annually. The price of the solution could be less expensive."
"It has a reasonable price."
"On-premises version is expensive"
"SharePoint uses a subscription model."
"The solution has a very complex pricing model."
report
Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.
902,495 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Import And Exporter
10%
Outsourcing Company
10%
Comms Service Provider
10%
Manufacturing Company
12%
Construction Company
12%
Financial Services Firm
11%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Large Enterprise6
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for Newgen OmniFlow?
The pricing of Newgen OmniFlow is fair. That said, there is a need for standardization in pricing, rather than leaving it to the discretion of the salespeople.
What needs improvement with Newgen OmniFlow?
Improvement is needed in supporting the partner ecosystem.
What is your primary use case for Newgen OmniFlow?
Customers use Newgen OmniFlow for its ease of deployment, ease of use, ease of integrations, and efficiency improvement in terms of process automation. It is agile in terms of deployment to customers.
What is your experience regarding pricing and costs for OpenText 360 for SharePoint?
Regarding the licensing setup cost and price overall, the licensing costs are reasonable. As an enterprise organization, we have enterprise service level agreements with customers and Microsoft par...
What needs improvement with OpenText 360 for SharePoint?
For SharePoint, the user-friendliness needs to be improved. It is not as simple to use as GitHub, which has a very straightforward interface. I would prefer it to become more minimalistic like GitH...
What is your primary use case for OpenText 360 for SharePoint?
My project manager must be using the search capabilities of OpenText 360 for SharePoint, though I am not certain.
 

Also Known As

OmniFlow
Process 360, Global 360, OpenText Process 360
 

Overview

 

Sample Customers

Rak Bank, Bank Dhofar
iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)
Find out what your peers are saying about Newgen OmniFlow vs. OpenText 360 for SharePoint and other solutions. Updated: June 2026.
902,495 professionals have used our research since 2012.