Newgen OmniFlow vs OpenText 360 for SharePoint comparison

Newgen and OpenText are both solutions in the Business Process Management (BPM) category. Newgen is ranked #36, while OpenText is ranked #26 with an average rating of 8.3. Newgen holds a 0.7% mindshare in BPM, compared to OpenText’s 0.5% mindshare. Additionally, 100% of Newgen users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

Newgen OmniFlow

Read 8 Newgen OmniFlow reviews

774 Views
324 Comparison Views

100% willing to recommend

OpenText 360 for SharePoint

Read 16 OpenText 360 for SharePoint reviews

525 Views
225 Comparison Views

100% willing to recommend

Newgen OmniFlow

OpenText 360 for SharePoint

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

OpenText 360 for SharePoint and Newgen OmniFlow are products in the business process management and content services space. Newgen OmniFlow appears to have the upper hand because of its advanced feature set despite OpenText's strong integration with SharePoint and user-friendly experience.

Features: OpenText 360 enhances SharePoint with robust document management, enterprise-level search, and seamless collaboration tools. Newgen OmniFlow offers advanced process automation, workflow management, and comprehensive case management capabilities, positioning it as a strong choice for organizations seeking extensive automation.

Room for Improvement: OpenText 360 could enhance its automation capabilities, improve customization options, and expand integration with non-Microsoft platforms. Newgen OmniFlow might benefit from simplifying its learning curve, enhancing user-friendly interfaces, and improving initial deployment speed to match competitors.

Ease of Deployment and Customer Service: OpenText 360 offers quick deployment with strong integration into Microsoft's ecosystem and dedicated service channels. Newgen OmniFlow provides flexible deployment options with cloud and on-premises models but has a steeper learning curve. It supports users through structured onboarding and responsive helpdesks.

Pricing and ROI: OpenText 360 for SharePoint tends to have a lower initial setup cost, making it attractive for businesses with existing SharePoint infrastructure but offers moderate long-term ROI. Newgen OmniFlow requires a higher initial investment but promises better ROI through extensive process improvements and automation efficiencies.

To learn more, read our detailed Newgen OmniFlow vs. OpenText 360 for SharePoint Report (Updated: June 2025).

Buyer's Guide

Newgen OmniFlow vs. OpenText 360 for SharePoint

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Newgen OmniFlow

Ranking in Business Process Management (BPM)

36th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

OpenText 360 for SharePoint

Ranking in Business Process Management (BPM)

26th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of Newgen OmniFlow is 0.7%, down from 0.8% compared to the previous year. The mindshare of OpenText 360 for SharePoint is 0.5%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Chhavi Datta

Senior Manager at Infoedge India Ltd.,

Enabled us to consolidate workflows and reduce time spent searching for transactions

We have consolidated the workflow and have certain elements and functionalities developed in the new system so that my agents who are using the application don't have to do manual tasks searching for mail. So, we've consolidated and arranged some alerts and have done some segregation. The user is benefited, and the time spent on searching a transaction is reduced.

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Ravi Krishnan S

Head - Financial Reporting and Taxation at TVS Capital Funds

Has a strong and easy integration with Teams but the workflows could be more intuitive

OpenText 360 for SharePoint helps us with work and document management. We have all the functions and files of private equity firms stored according to particular investment portfolios. It handles all the document workflows and logging activities The product has a strong and easy integration with…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The UI is easy. It's not very code based, so you can make certain changes on your end."

"Newgen will structure the system based on all the requirements of the business. We can design the forms as complex forms or make our own versions to fix what's wrong."

"The most valuable feature is the flexibility in using it."

"It is working fine so far. I haven't heard anything bad about it from the applications team that is using it, so I assume that it is doing okay."

"The most valuable feature for us is the Omnicon. That made sense for us because our company is now able to capture information from documents."

"The most valuable features of Newgen OmniFlow are the user interface, the low-code no-code designer tools, and the integration models are important."

"They are a good team that is proactive, and they are trying to accommodate all of our requirements."

"The integration capabilities of Newgen OmniFlow are excellent due to its ready APIs, enabling easy API creation for consumption across different systems."

"The product has a strong and easy integration with Teams."

"The fact that you can see and create something that fits your business is the most valuable thing in this platform. It is a customizable product, so it fits your needs."

"We have manual processes, so the workflow enables us to automate a number of these processes."

"Overall, I would rate OpenText 360 for SharePoint as ten."

"In terms of its most valuable features, this solution, in general, will provide all you need and it's very convenient to use. We can share our details to collaborative platforms. We can give access to users. It's pretty flexible."

"OpenText 360 for SharePoint significantly saves time for users by streamlining the tasks of handling, searching, and maintaining documents compared to traditional file servers."

"OpenText 360's best features are platform independence and its performance when searching large numbers of documents."

"The collaborative environment for long-term archival or record management is great."

More OpenText 360 for SharePoint pros

Cons

"I would like to see more automated analytics built into the solution."

"We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome."

"Improvement is needed in supporting the partner ecosystem."

"Newgen OmniFlow could improve by having more out-of-the-box integration modules. It would be beneficial to have an analytics model that is not currently present."

"At the system level, I would like to see things be much more flexible, especially for different document templates and introducing changes."

"The development teams should be more agile and they need to have more team members."

"In terms of stability, like every product it has its issues."

"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it. Sometimes, the leadership wants to understand the business cases that we want to automate. We face a lot of challenges to justify why we are using Newgen, and we need a way to present that to the leadership. If there is something out of the box and if we can get meaningful dashboards and reporting capabilities, it would be helpful."

"Sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in the services, because everything is located in SharePoint, there is a chance that reports start failing or dashboards fail, or the system behaves differently."

"We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support."

"They need to come with more out of the box solutions, rather than depending on customers to develop them."

"Integration is an area where the solution lacks."

"They are not going for any add-ons right now. It's the same version we are still using and there is no plan of upgrading and/or creating any add-ons at all."

"The graphical user interface had to be more user-friendly. It's not as intuitive."

"Its licensing needs to be simplified. Currently, its licensing is very complex. It contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify the licensing and make it easier to understand. It would make a customer's life easier."

"The platform's workflows could be more intuitive and easier to use."

More OpenText 360 for SharePoint cons

Pricing and Cost Advice

"The price of Newgen OmniFlow is priced reasonably."

"The on-prem solution is affordable. The cloud solution is more expensive. There are no additional costs to the standard licensing fees."

"Its price is a bit on the high side, but that's okay. From a company perspective, it is reasonable."

"Overall, this solution is very cost effective when compared to other solutions in the market."

"There is a license needed to use OpenText 360 for SharePoint and we pay annually. The price of the solution could be less expensive."

"On-premises version is expensive"

"SharePoint uses a subscription model."

"Pricing is a part of the enterprise agreement that we have."

"Its price is reasonable, but its licensing is very complex. This platform contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify its licensing."

"It has a reasonable price."

"OpenText 360's price varies depending on how long you've been a customer, how many licenses you have, and which products you use."

"The solution has a very complex pricing model."

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Top Industries

By visitors reading reviews

Financial Services Firm

25%

Computer Software Company

14%

Government

10%

Real Estate/Law Firm

Financial Services Firm

23%

Government

10%

Manufacturing Company

Legal Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for Newgen OmniFlow?

The pricing of Newgen OmniFlow is fair. That said, there is a need for standardization in pricing, rather than leaving it to the discretion of the salespeople.

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What needs improvement with Newgen OmniFlow?

Improvement is needed in supporting the partner ecosystem.

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What is your primary use case for Newgen OmniFlow?

Customers use Newgen OmniFlow for its ease of deployment, ease of use, ease of integrations, and efficiency improvement in terms of process automation. It is agile in terms of deployment to customers.

See all answers

What do you like most about OpenText 360 for SharePoint?

We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years.

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What is your experience regarding pricing and costs for OpenText 360 for SharePoint?

Pricing is very affordable as it is part of the Office 365 ( /products/office-365-reviews ) suite, costing around five dollars per user. I am satisfied with the pricing.

See all answers

What needs improvement with OpenText 360 for SharePoint?

The GUI should be improved for better user experience. Additionally, while there are standard connectors for automation and approvals in Power Platform, some tasks still need to be handled with API...

See all answers

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Product Reports

Buyer's Guide

Newgen OmniFlow

June 2025

Download Newgen OmniFlow product report

Buyer's Guide

OpenText 360 for SharePoint

June 2025

Download OpenText 360 for SharePoint product report

Also Known As

OmniFlow

Process 360, Global 360, OpenText Process 360

Overview

Platform-independent, scalable Business Process Management solution that enables automation of organizational business processes. It has seamless integration abilities allowing it to be introduced into any IT infrastructure. OmniFlow is designed to ease the creation, deployment, modification and management of Business Processes with no programming effort and differentiates with other Business Process Management products through its ability to deploy rapidly to automate a complete process.

Newgen

With Process360, businesses can take advantage of enterprise process applications delivered on top of SharePoint that also leverage other Microsoft technologies for content management, collaboration, user interface design, and integrated communications.

OpenText

Sample Customers

Rak Bank, Bank Dhofar

iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)

Buyer's Guide

Newgen OmniFlow vs. OpenText 360 for SharePoint

June 2025

Free Report: Newgen OmniFlow vs. OpenText 360 for SharePoint

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