Newgen OmniFlow vs OpenText 360 for SharePoint comparison

Newgen and OpenText are both solutions in the Business Process Management (BPM) category. Newgen is ranked #35, while OpenText is ranked #26 with an average rating of 8.3. Newgen holds a 0.7% mindshare in BPM, compared to OpenText’s 0.5% mindshare. Additionally, 100% of Newgen users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

Newgen OmniFlow

Read 8 Newgen OmniFlow reviews

745 Views
723 Comparison Views

100% willing to recommend

OpenText 360 for SharePoint

Read 16 OpenText 360 for SharePoint reviews

574 Views
517 Comparison Views

100% willing to recommend

Newgen OmniFlow

OpenText 360 for SharePoint

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

OpenText 360 for SharePoint and Newgen OmniFlow are products in the business process management and content services space. Newgen OmniFlow appears to have the upper hand because of its advanced feature set despite OpenText's strong integration with SharePoint and user-friendly experience.

Features: OpenText 360 enhances SharePoint with robust document management, enterprise-level search, and seamless collaboration tools. Newgen OmniFlow offers advanced process automation, workflow management, and comprehensive case management capabilities, positioning it as a strong choice for organizations seeking extensive automation.

Room for Improvement: OpenText 360 could enhance its automation capabilities, improve customization options, and expand integration with non-Microsoft platforms. Newgen OmniFlow might benefit from simplifying its learning curve, enhancing user-friendly interfaces, and improving initial deployment speed to match competitors.

Ease of Deployment and Customer Service: OpenText 360 offers quick deployment with strong integration into Microsoft's ecosystem and dedicated service channels. Newgen OmniFlow provides flexible deployment options with cloud and on-premises models but has a steeper learning curve. It supports users through structured onboarding and responsive helpdesks.

Pricing and ROI: OpenText 360 for SharePoint tends to have a lower initial setup cost, making it attractive for businesses with existing SharePoint infrastructure but offers moderate long-term ROI. Newgen OmniFlow requires a higher initial investment but promises better ROI through extensive process improvements and automation efficiencies.

To learn more, read our detailed Newgen OmniFlow vs. OpenText 360 for SharePoint Report (Updated: September 2025).

Buyer's Guide

Newgen OmniFlow vs. OpenText 360 for SharePoint

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Newgen OmniFlow

Ranking in Business Process Management (BPM)

35th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

OpenText 360 for SharePoint

Ranking in Business Process Management (BPM)

26th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Business Process Management (BPM) category, the mindshare of Newgen OmniFlow is 0.7%, up from 0.7% compared to the previous year. The mindshare of OpenText 360 for SharePoint is 0.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
OpenText 360 for SharePoint	0.5%
Newgen OmniFlow	0.7%
Other	98.8%

Business Process Management (BPM)

Featured Reviews

Chhavi Datta

Senior Manager at Infoedge India Ltd.,

Enabled us to consolidate workflows and reduce time spent searching for transactions

We have consolidated the workflow and have certain elements and functionalities developed in the new system so that my agents who are using the application don't have to do manual tasks searching for mail. So, we've consolidated and arranged some alerts and have done some segregation. The user is benefited, and the time spent on searching a transaction is reduced.

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Ravi Krishnan S

Head - Financial Reporting and Taxation at TVS Capital Funds

Has a strong and easy integration with Teams but the workflows could be more intuitive

OpenText 360 for SharePoint helps us with work and document management. We have all the functions and files of private equity firms stored according to particular investment portfolios. It handles all the document workflows and logging activities The product has a strong and easy integration with…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature for us is the Omnicon. That made sense for us because our company is now able to capture information from documents."

"The UI is easy. It's not very code based, so you can make certain changes on your end."

"It is working fine so far. I haven't heard anything bad about it from the applications team that is using it, so I assume that it is doing okay."

"The most valuable feature is the flexibility in using it."

"Newgen will structure the system based on all the requirements of the business. We can design the forms as complex forms or make our own versions to fix what's wrong."

"The integration capabilities of Newgen OmniFlow are excellent due to its ready APIs, enabling easy API creation for consumption across different systems."

"They are a good team that is proactive, and they are trying to accommodate all of our requirements."

"The most valuable features of Newgen OmniFlow are the user interface, the low-code no-code designer tools, and the integration models are important."

"The fact that you can see and create something that fits your business is the most valuable thing in this platform. It is a customizable product, so it fits your needs."

"The fact that it allows for the internal sharing of information is very good."

"OpenText 360 for SharePoint integrates seamlessly with Microsoft Teams, allowing me to monitor and manage projects and task issues using mobile devices."

"We have manual processes, so the workflow enables us to automate a number of these processes."

"OpenText 360 for SharePoint significantly saves time for users by streamlining the tasks of handling, searching, and maintaining documents compared to traditional file servers."

"This solution has good connection and we do not need to migrate everything in order to protect the repository."

"It has a lot of flexibility, and Microsoft does come up with some new additions from time to time."

"The most valuable features are collaboration, traceability, retention of documents, and search."

More OpenText 360 for SharePoint pros

Cons

"I would like to see more automated analytics built into the solution."

"Newgen OmniFlow could improve by having more out-of-the-box integration modules. It would be beneficial to have an analytics model that is not currently present."

"Improvement is needed in supporting the partner ecosystem."

"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it. Sometimes, the leadership wants to understand the business cases that we want to automate. We face a lot of challenges to justify why we are using Newgen, and we need a way to present that to the leadership. If there is something out of the box and if we can get meaningful dashboards and reporting capabilities, it would be helpful."

"The development teams should be more agile and they need to have more team members."

"We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome."

"At the system level, I would like to see things be much more flexible, especially for different document templates and introducing changes."

"In terms of stability, like every product it has its issues."

"They are not going for any add-ons right now. It's the same version we are still using and there is no plan of upgrading and/or creating any add-ons at all."

"The graphical user interface had to be more user-friendly. It's not as intuitive."

"They need to come with more out of the box solutions, rather than depending on customers to develop them."

"Sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in the services, because everything is located in SharePoint, there is a chance that reports start failing or dashboards fail, or the system behaves differently."

"OpenText 360 is generally stable, though there are sometimes issues with document size or format."

"If I have to really create an internal knowledge management portal, if I have to compare SharePoint and WordPress, WordPress is far, far better in regard to the SharePoint option."

"Integration is an area where the solution lacks."

"The platform's workflows could be more intuitive and easier to use."

More OpenText 360 for SharePoint cons

Pricing and Cost Advice

"The on-prem solution is affordable. The cloud solution is more expensive. There are no additional costs to the standard licensing fees."

"Its price is a bit on the high side, but that's okay. From a company perspective, it is reasonable."

"The price of Newgen OmniFlow is priced reasonably."

"Overall, this solution is very cost effective when compared to other solutions in the market."

"It has a reasonable price."

"The solution has a very complex pricing model."

"There is a license needed to use OpenText 360 for SharePoint and we pay annually. The price of the solution could be less expensive."

"OpenText 360's price varies depending on how long you've been a customer, how many licenses you have, and which products you use."

"Pricing is a part of the enterprise agreement that we have."

"Its price is reasonable, but its licensing is very complex. This platform contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify its licensing."

"SharePoint uses a subscription model."

"On-premises version is expensive"

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Top Industries

By visitors reading reviews

Financial Services Firm

23%

Computer Software Company

15%

Government

11%

Comms Service Provider

Financial Services Firm

15%

Manufacturing Company

12%

Energy/Utilities Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	2
Large Enterprise	9

Questions from the Community

What is your experience regarding pricing and costs for Newgen OmniFlow?

The pricing of Newgen OmniFlow is fair. That said, there is a need for standardization in pricing, rather than leaving it to the discretion of the salespeople.

See all answers

What needs improvement with Newgen OmniFlow?

Improvement is needed in supporting the partner ecosystem.

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What is your primary use case for Newgen OmniFlow?

Customers use Newgen OmniFlow for its ease of deployment, ease of use, ease of integrations, and efficiency improvement in terms of process automation. It is agile in terms of deployment to customers.

See all answers

What do you like most about OpenText 360 for SharePoint?

We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years.

See all answers

What is your experience regarding pricing and costs for OpenText 360 for SharePoint?

Regarding the licensing setup cost and price overall, the licensing costs are reasonable. As an enterprise organization, we have enterprise service level agreements with customers and Microsoft par...

See all answers

What needs improvement with OpenText 360 for SharePoint?

The area of improvement with OpenText 360 for SharePoint is that sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in ...

See all answers

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Product Reports

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Newgen OmniFlow

September 2025

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Buyer's Guide

OpenText 360 for SharePoint

September 2025

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Also Known As

OmniFlow

Process 360, Global 360, OpenText Process 360

Overview

Platform-independent, scalable Business Process Management solution that enables automation of organizational business processes. It has seamless integration abilities allowing it to be introduced into any IT infrastructure. OmniFlow is designed to ease the creation, deployment, modification and management of Business Processes with no programming effort and differentiates with other Business Process Management products through its ability to deploy rapidly to automate a complete process.

Newgen

With Process360, businesses can take advantage of enterprise process applications delivered on top of SharePoint that also leverage other Microsoft technologies for content management, collaboration, user interface design, and integrated communications.

OpenText

Sample Customers

Rak Bank, Bank Dhofar

iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)

Buyer's Guide

Newgen OmniFlow vs. OpenText 360 for SharePoint

September 2025

Free Report: Newgen OmniFlow vs. OpenText 360 for SharePoint

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