

OpenText 360 for SharePoint and Oracle BPM are competing in business process management solutions. Oracle BPM has the upper hand due to its advanced features and comprehensive process management functionalities, while OpenText 360 for SharePoint benefits from better pricing and support.
Features: OpenText 360 for SharePoint integrates with SharePoint, offers document management, and collaboration tools, enhancing SharePoint environments. Oracle BPM provides robust process modeling and analytics, standard BPMN 2.0 support, and sophisticated integration capabilities, making it ideal for organizations seeking advanced process management solutions.
Room for Improvement: OpenText 360 for SharePoint could enhance its analytics capabilities, improve customization options, and expand process modeling tools. Oracle BPM could benefit from simplifying its deployment process, enhancing user-friendliness of its interface, and offering clearer pricing structures.
Ease of Deployment and Customer Service: OpenText 360 for SharePoint features straightforward integration within SharePoint, leveraging Microsoft’s support network. Oracle BPM requires more resources for deployment; however, Oracle’s extensive service network provides robust support to address potential challenges despite its complexity.
Pricing and ROI: OpenText 360 for SharePoint is more cost-effective, having lower setup costs and faster ROI for budget-conscious organizations. Oracle BPM, despite higher setup costs, justifies its pricing with long-term ROI benefits through enhanced features for businesses in need of comprehensive process management solutions.
The return on investment provided by OpenText 360 for SharePoint is excellent, and that is why we are continuing this team for the past 3 years.
It eliminates the challenges associated with handling files on local servers and allows efficient document management.
They are very rigid on their policies and terms.
I have not directly contacted vendor support but use forums for any queries or issues while utilizing OpenText 360 for SharePoint.
If it were possible to merge everything and bring all information from multiple teams (Cognos, ClickView, AWS) into SharePoint as a centralized place, it would be really helpful.
The GUI should be improved for better user experience.
If someone is creating an Azure virtual machine, even after their license expires, there should be some kind of backup with the Microsoft team so that it can be revived.
Pricing is very affordable as it is part of the Office 365 suite, costing around five dollars per user.
In terms of pricing, OpenText 360 for SharePoint is more expensive than Microsoft.
As an enterprise organization, we have enterprise service level agreements with customers and Microsoft partners, where organizations receive yearly discounts.
The licensing of Oracle BPM will cost around $50,000 plus.
OpenText 360 for SharePoint significantly saves time for users by streamlining the tasks of handling, searching, and maintaining documents compared to traditional file servers.
The metadata can be retrieved from the SharePoint list, and those libraries and metadata serve as a very effective way that I am utilizing SharePoint, apart from just storing documents.
OpenText 360 for SharePoint integrates seamlessly with Microsoft Teams, allowing me to monitor and manage projects and task issues using mobile devices.
The most valuable features I find in Oracle BPM include a unified process management platform, human workflow management, and process simulation and optimization.
| Product | Market Share (%) |
|---|---|
| Oracle BPM | 1.6% |
| OpenText 360 for SharePoint | 0.9% |
| Other | 97.5% |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 3 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 8 |
| Large Enterprise | 10 |
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