OpenText 360 for SharePoint and CMW Tracker compete in the enterprise management software space. CMW Tracker emerges as superior due to its robust features and perceived value for investment.
Features:OpenText 360 for SharePoint provides seamless integration with Microsoft SharePoint, offering powerful document management, collaboration tools, and workflow optimization. CMW Tracker stands out with extensive customization, intuitive task management, and comprehensive reporting capabilities.
Room for Improvement:OpenText 360 for SharePoint could enhance its customization options and expand reporting features. CMW Tracker can improve its user interface design, integration with third-party applications, and enhance its support for mobile platforms.
Ease of Deployment and Customer Service:OpenText 360 for SharePoint is known for its straightforward deployment process with clear integration into SharePoint environments. CMW Tracker offers a cloud-based deployment that is quick to implement, with responsive and helpful personalized customer service.
Pricing and ROI:OpenText 360 for SharePoint is more cost-effective initially, with lower setup costs that align well with Microsoft ecosystems, but its ROI is moderate. CMW Tracker requires a higher upfront investment but offers a stronger ROI due to its advanced capabilities.
The return on investment provided by OpenText 360 for SharePoint is excellent, and that is why we are continuing this team for the past 3 years.
It eliminates the challenges associated with handling files on local servers and allows efficient document management.
I have not directly contacted vendor support but use forums for any queries or issues while utilizing OpenText 360 for SharePoint.
If it were possible to merge everything and bring all information from multiple teams (Cognos, ClickView, AWS) into SharePoint as a centralized place, it would be really helpful.
Integration with a feature like Planner could assist in assigning tasks to specific individuals for follow-up.
The GUI should be improved for better user experience.
Pricing is very affordable as it is part of the Office 365 suite, costing around five dollars per user.
In terms of pricing, OpenText 360 for SharePoint is more expensive than Microsoft.
As an enterprise organization, we have enterprise service level agreements with customers and Microsoft partners, where organizations receive yearly discounts.
OpenText 360 for SharePoint significantly saves time for users by streamlining the tasks of handling, searching, and maintaining documents compared to traditional file servers.
The metadata can be retrieved from the SharePoint list, and those libraries and metadata serve as a very effective way that I am utilizing SharePoint, apart from just storing documents.
It offers automation capabilities with Power Automate, enabling automation of invoicing with API support from SAP.
| Product | Market Share (%) |
|---|---|
| OpenText 360 for SharePoint | 0.5% |
| Comindware Tracker | 0.3% |
| Other | 99.2% |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 4 |
| Large Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 2 |
| Large Enterprise | 9 |
CMW Tracker offers a browser-accessible workflow management platform supporting low code development with features such as team collaboration and excellent customer service. Users value its affordability and ability to enhance transparency and standardize processes.
CMW Tracker streamlines project management by allowing non-technical users to create workflows, manage tasks, and synchronize tools efficiently. This platform emphasizes ease of deployment and modification, bringing transparency and clarity to processes while enabling workflow automation. Its user-friendly design, robust analytics, and cost-effectiveness make it a favored choice for organizations needing efficient workflow management.
What are the main features of CMW Tracker?CMW Tracker is widely implemented across industries requiring efficient workflow management, particularly in settings where collaboration and process transparency are critical. Organizations benefit from its ability to standardize operations, reduce IT dependency, and enhance service delivery by enabling seamless communication among dispersed team members working on joint projects.
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