BIC Platform vs OpenText 360 for SharePoint comparison

GBTEC Software AG and OpenText are both solutions in the Business Process Management (BPM) category. GBTEC Software AG is ranked #20 with an average rating of 9.0, while OpenText is ranked #27 with an average rating of 8.3. GBTEC Software AG holds a 1.3% mindshare in BPM, compared to OpenText’s 0.7% mindshare. Additionally, 100% of GBTEC Software AG users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

BIC Platform

Read 4 BIC Platform reviews

1,286 Views
1,055 Comparison Views

100% willing to recommend

OpenText 360 for SharePoint

Read 16 OpenText 360 for SharePoint reviews

641 Views
583 Comparison Views

100% willing to recommend

BIC Platform

OpenText 360 for SharePoint

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

OpenText 360 for SharePoint and BIC Platform are competing products in the enterprise content management space. BIC Platform seems to have the upper hand due to its process-oriented capabilities, providing more robust features overall.

Features: OpenText 360 for SharePoint offers seamless integration with SharePoint, advanced document management, and collaboration tools. BIC Platform includes stronger capabilities in process automation, customizable workflows, and compliance management, enhancing business processes and providing a more feature-rich solution.

Room for Improvement: OpenText 360 for SharePoint could improve by enhancing its process automation features, offering more customizable workflows, and expanding its compliance management options. BIC Platform could benefit from improving its integration with other systems, offering a more user-friendly interface, and reducing its complexity for new users.

Ease of Deployment and Customer Service: OpenText 360 for SharePoint allows quick deployment due to its integrated nature with SharePoint and provides comprehensive customer service options. BIC Platform offers flexible deployment options, such as cloud and on-premises, along with attentive customer support, giving it versatility for diverse IT infrastructures.

Pricing and ROI: OpenText 360 for SharePoint provides competitive setup costs and satisfactory ROI through integration benefits. BIC Platform incurs higher initial costs but delivers superior ROI by optimizing processes and reducing inefficiencies, appealing to those valuing broader organizational impact over initial expenses.

To learn more, read our detailed BIC Platform vs. OpenText 360 for SharePoint Report (Updated: November 2025).

Buyer's Guide

BIC Platform vs. OpenText 360 for SharePoint

November 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BIC Platform

Ranking in Business Process Management (BPM)

20th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Business Process Design (17th)

OpenText 360 for SharePoint

Ranking in Business Process Management (BPM)

27th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2025, in the Business Process Management (BPM) category, the mindshare of BIC Platform is 1.3%, up from 1.3% compared to the previous year. The mindshare of OpenText 360 for SharePoint is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
BIC Platform	1.3%
OpenText 360 for SharePoint	0.7%
Other	98.0%

Business Process Management (BPM)

Featured Reviews

reviewer2328264

Digitalization PM at a manufacturing company with 1,001-5,000 employees

Platform for documenting and modifying our processes

The tool was used for digital transformation. Our company operates in the automotive industry and needs a transition to digitalization. We utilize the BIC Platform for documenting and modifying our processes, as well as incorporating various elements such as KPIs. It serves as a fundamental tool for numerous aspects of our operations.

Read full review

Ravi Krishnan S

Head - Financial Reporting and Taxation at TVS Capital Funds

Has a strong and easy integration with Teams but the workflows could be more intuitive

OpenText 360 for SharePoint helps us with work and document management. We have all the functions and files of private equity firms stored according to particular investment portfolios. It handles all the document workflows and logging activities The product has a strong and easy integration with…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product is easy to use."

"While this is a new product it has a mature feel from being built by a company with many years in the business."

"This is low-cost and very user friendly. A variety of models are available depending on the needs of the customer."

"The central dictionary is a valuable feature."

"It has a lot of flexibility, and Microsoft does come up with some new additions from time to time."

"The collaborative environment for long-term archival or record management is great."

"The fact that it allows for the internal sharing of information is very good."

"OpenText 360 for SharePoint integrates seamlessly with Microsoft Teams, allowing me to monitor and manage projects and task issues using mobile devices."

"In terms of its most valuable features, this solution, in general, will provide all you need and it's very convenient to use. We can share our details to collaborative platforms. We can give access to users. It's pretty flexible."

"It's all now on cloud subscription, so you can use all the features without worrying about making the system updates patches."

"OpenText 360 for SharePoint significantly saves time for users by streamlining the tasks of handling, searching, and maintaining documents compared to traditional file servers."

"The most valuable features are collaboration, traceability, retention of documents, and search."

More OpenText 360 for SharePoint pros

Cons

"The product needs improvement regarding the confidentiality of the domain information for the key administrator."

"As the product is very new, some minor features are still missing, but everything is there to handle day-to-day process modeling."

"The solution could improve its connectivity to other systems."

"There's an issue with the current manual that they're working on."

"Sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in the services, because everything is located in SharePoint, there is a chance that reports start failing or dashboards fail, or the system behaves differently."

"Its licensing needs to be simplified. Currently, its licensing is very complex. It contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify the licensing and make it easier to understand. It would make a customer's life easier."

"They are not going for any add-ons right now. It's the same version we are still using and there is no plan of upgrading and/or creating any add-ons at all."

"We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support."

"Integration is an area where the solution lacks."

"An area for improvement would be how the platform handles large volumes of documents. It also doesn't provide a very good, robust backup and restore capacity. In the next release, I would like the search technology to be improved."

"I would like for there to be even more integrations in the next release and I believe that the price could go down a bit."

"OpenText 360 is generally stable, though there are sometimes issues with document size or format."

More OpenText 360 for SharePoint cons

Pricing and Cost Advice

"Pricing will differ between enterprises based on needs such as customization, but the company uses a standardized algorithm for determining this."

"Scalability-wise, it is an expensive product."

"There is a license needed to use OpenText 360 for SharePoint and we pay annually. The price of the solution could be less expensive."

"It has a reasonable price."

"OpenText 360's price varies depending on how long you've been a customer, how many licenses you have, and which products you use."

"Its price is reasonable, but its licensing is very complex. This platform contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify its licensing."

"The solution has a very complex pricing model."

"Pricing is a part of the enterprise agreement that we have."

"SharePoint uses a subscription model."

"On-premises version is expensive"

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Top Industries

By visitors reading reviews

Manufacturing Company

12%

Educational Organization

Energy/Utilities Company

Retailer

Manufacturing Company

12%

Financial Services Firm

12%

Government

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	2
Large Enterprise	9

Questions from the Community

What do you like most about BIC Platform ?

The central dictionary is a valuable feature.

See all answers

What needs improvement with BIC Platform ?

The solution could improve its connectivity to other systems. For instance, I need new connections to KPIs. KPIs are linked to processes, I can't access the dictionary of processes to make KPIs.

See all answers

What is your primary use case for BIC Platform ?

We use the solution for drawing the processes.

See all answers

What do you like most about OpenText 360 for SharePoint?

We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years.

See all answers

What is your experience regarding pricing and costs for OpenText 360 for SharePoint?

Regarding the licensing setup cost and price overall, the licensing costs are reasonable. As an enterprise organization, we have enterprise service level agreements with customers and Microsoft par...

See all answers

What needs improvement with OpenText 360 for SharePoint?

The area of improvement with OpenText 360 for SharePoint is that sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in ...

See all answers

Comparisons

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Compared 24% of the time

ADONIS vs BIC Platform

Compared 13% of the time

TIBCO iProcess Suite vs BIC Platform

Compared 10% of the time

ARIS BPA vs BIC Platform

Compared 8% of the time

iGrafx Process360 Live Platform vs BIC Platform

Compared 4% of the time

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Camunda vs OpenText 360 for SharePoint

Compared 36% of the time

SAP Signavio Process Manager vs OpenText 360 for SharePoint

Compared 31% of the time

More OpenText 360 for SharePoint Competitors

Product Reports

Buyer's Guide

Business Process Design

October 2025

Download BIC Platform product report

Buyer's Guide

OpenText 360 for SharePoint

October 2025

Download OpenText 360 for SharePoint product report

Also Known As

BIC Cloud BPM, BIC Platform

Process 360, Global 360, OpenText Process 360

Overview

BIC Platform delivers all-encompassing business process management. The software covers the complete lifecycle of BPM and supports strategy, design, implementation, execution and controlling of business processes.

BIC Platform has a modular setup which allows individual adjustments. Typical deployment scenarios of BIC Platform are SAP introduction, governance, risk or compliance management, quality management or the structure of process management systems.

Thanks to its intuitive design, users quickly start with process modeling and manage the full process cycle up to the optimization. Comprehensive features of the software are document management, governance, review and release workflows.

Available BIC Platform modules are Design, Governance, Portal, Monitor, Workflow and GRC. The software can be operated either as a Public Cloud, Private Cloud or On Premises. Offline modelling is possible with the web-based option.

Further information at:

https://www.gbtec.com/bic-plat...

Try BIC Cloud 30 days for free:

https://www.gbtec.com/free-tri...

GBTEC Software AG

With Process360, businesses can take advantage of enterprise process applications delivered on top of SharePoint that also leverage other Microsoft technologies for content management, collaboration, user interface design, and integrated communications.

OpenText

Sample Customers

Daimler AG Siemens AG RWE Bundesministerium des Innern Uniklinikum Köln Vattenfall Ziemann Dermapharm AG Postbank LBBW EDEKA

iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)

Buyer's Guide

BIC Platform vs. OpenText 360 for SharePoint

November 2025

Free Report: BIC Platform vs. OpenText 360 for SharePoint

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