BIC Platform vs OpenText 360 for SharePoint comparison

GBTEC Software AG and OpenText are both solutions in the Business Process Management (BPM) category. GBTEC Software AG is ranked #28 with an average rating of 8.0, while OpenText is ranked #26 with an average rating of 8.3. GBTEC Software AG holds a 1.5% mindshare in BPM, compared to OpenText’s 0.5% mindshare. Additionally, 100% of GBTEC Software AG users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

BIC Platform

Read 4 BIC Platform reviews

1,324 Views
1,046 Comparison Views

100% willing to recommend

OpenText 360 for SharePoint

Read 16 OpenText 360 for SharePoint reviews

597 Views
525 Comparison Views

100% willing to recommend

BIC Platform

OpenText 360 for SharePoint

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

OpenText 360 for SharePoint and BIC Platform are competing products in the enterprise content management space. BIC Platform seems to have the upper hand due to its process-oriented capabilities, providing more robust features overall.

Features: OpenText 360 for SharePoint offers seamless integration with SharePoint, advanced document management, and collaboration tools. BIC Platform includes stronger capabilities in process automation, customizable workflows, and compliance management, enhancing business processes and providing a more feature-rich solution.

Room for Improvement: OpenText 360 for SharePoint could improve by enhancing its process automation features, offering more customizable workflows, and expanding its compliance management options. BIC Platform could benefit from improving its integration with other systems, offering a more user-friendly interface, and reducing its complexity for new users.

Ease of Deployment and Customer Service: OpenText 360 for SharePoint allows quick deployment due to its integrated nature with SharePoint and provides comprehensive customer service options. BIC Platform offers flexible deployment options, such as cloud and on-premises, along with attentive customer support, giving it versatility for diverse IT infrastructures.

Pricing and ROI: OpenText 360 for SharePoint provides competitive setup costs and satisfactory ROI through integration benefits. BIC Platform incurs higher initial costs but delivers superior ROI by optimizing processes and reducing inefficiencies, appealing to those valuing broader organizational impact over initial expenses.

To learn more, read our detailed BIC Platform vs. OpenText 360 for SharePoint Report (Updated: July 2025).

Buyer's Guide

BIC Platform vs. OpenText 360 for SharePoint

July 2025

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Helped 864,155 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BIC Platform

Ranking in Business Process Management (BPM)

28th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Business Process Design (18th)

OpenText 360 for SharePoint

Ranking in Business Process Management (BPM)

26th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Business Process Management (BPM) category, the mindshare of BIC Platform is 1.5%, up from 1.3% compared to the previous year. The mindshare of OpenText 360 for SharePoint is 0.5%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

reviewer2229045

Systems Administrator at a legal firm with 10,001+ employees

Provides good stability, but they should add a feature for enterprise architecture

We use BIC Platform for process design and workflow features The product is easy to use, and it has different roles. It is an online platform, so many users can simultaneously use it according to their assigned roles. The product’s most valuable feature is roles. So, we can assign different…

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Ravi Krishnan S

Head - Financial Reporting and Taxation at TVS Capital Funds

Has a strong and easy integration with Teams but the workflows could be more intuitive

OpenText 360 for SharePoint helps us with work and document management. We have all the functions and files of private equity firms stored according to particular investment portfolios. It handles all the document workflows and logging activities The product has a strong and easy integration with…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The central dictionary is a valuable feature."

"This is low-cost and very user friendly. A variety of models are available depending on the needs of the customer."

"The product is easy to use."

"While this is a new product it has a mature feel from being built by a company with many years in the business."

"OpenText 360 for SharePoint integrates seamlessly with Microsoft Teams, allowing me to monitor and manage projects and task issues using mobile devices."

"The fact that you can see and create something that fits your business is the most valuable thing in this platform. It is a customizable product, so it fits your needs."

"The most valuable features are collaboration, traceability, retention of documents, and search."

"OpenText 360's best features are platform independence and its performance when searching large numbers of documents."

"It has a lot of flexibility, and Microsoft does come up with some new additions from time to time."

"The most valuable feature of OpenText 360 for SharePoint is its performance. The solution is one of the best in the market if you search the internet."

"The fact that it allows for the internal sharing of information is very good."

"The benefits that OpenText 360 for SharePoint has brought to my company include improved turnaround time."

More OpenText 360 for SharePoint pros

Cons

"As the product is very new, some minor features are still missing, but everything is there to handle day-to-day process modeling."

"There's an issue with the current manual that they're working on."

"The solution could improve its connectivity to other systems."

"The product needs improvement regarding the confidentiality of the domain information for the key administrator."

"The graphical user interface had to be more user-friendly. It's not as intuitive."

"OpenText 360 is generally stable, though there are sometimes issues with document size or format."

"An area for improvement would be how the platform handles large volumes of documents. It also doesn't provide a very good, robust backup and restore capacity. In the next release, I would like the search technology to be improved."

"Its licensing needs to be simplified. Currently, its licensing is very complex. It contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify the licensing and make it easier to understand. It would make a customer's life easier."

"In the future, I would like to see new features in SharePoint for improved project tracking processes."

"I would like for there to be even more integrations in the next release and I believe that the price could go down a bit."

"Sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in the services, because everything is located in SharePoint, there is a chance that reports start failing or dashboards fail, or the system behaves differently."

"The user interface could definitely be improved."

More OpenText 360 for SharePoint cons

Pricing and Cost Advice

"Scalability-wise, it is an expensive product."

"Pricing will differ between enterprises based on needs such as customization, but the company uses a standardized algorithm for determining this."

"On-premises version is expensive"

"SharePoint uses a subscription model."

"Pricing is a part of the enterprise agreement that we have."

"The solution has a very complex pricing model."

"There is a license needed to use OpenText 360 for SharePoint and we pay annually. The price of the solution could be less expensive."

"It has a reasonable price."

"Its price is reasonable, but its licensing is very complex. This platform contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify its licensing."

"OpenText 360's price varies depending on how long you've been a customer, how many licenses you have, and which products you use."

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Top Industries

By visitors reading reviews

Manufacturing Company

13%

Computer Software Company

11%

Retailer

Educational Organization

Financial Services Firm

20%

Manufacturing Company

10%

Government

10%

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about BIC Platform ?

The central dictionary is a valuable feature.

See all answers

What needs improvement with BIC Platform ?

The solution could improve its connectivity to other systems. For instance, I need new connections to KPIs. KPIs are linked to processes, I can't access the dictionary of processes to make KPIs.

See all answers

What is your primary use case for BIC Platform ?

We use the solution for drawing the processes.

See all answers

What do you like most about OpenText 360 for SharePoint?

We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years.

See all answers

What is your experience regarding pricing and costs for OpenText 360 for SharePoint?

Regarding the licensing setup cost and price overall, the licensing costs are reasonable. As an enterprise organization, we have enterprise service level agreements with customers and Microsoft par...

See all answers

What needs improvement with OpenText 360 for SharePoint?

The area of improvement with OpenText 360 for SharePoint is that sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in ...

See all answers

Comparisons

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Compared 33% of the time

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Compared 14% of the time

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ADONIS vs BIC Platform

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SAP Signavio Process Manager vs OpenText 360 for SharePoint

Compared 100% of the time

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Product Reports

Buyer's Guide

Business Process Design

July 2025

Download BIC Platform product report

Buyer's Guide

OpenText 360 for SharePoint

July 2025

Download OpenText 360 for SharePoint product report

Also Known As

BIC Cloud BPM, BIC Platform

Process 360, Global 360, OpenText Process 360

Overview

BIC Platform delivers all-encompassing business process management. The software covers the complete lifecycle of BPM and supports strategy, design, implementation, execution and controlling of business processes.

BIC Platform has a modular setup which allows individual adjustments. Typical deployment scenarios of BIC Platform are SAP introduction, governance, risk or compliance management, quality management or the structure of process management systems.

Thanks to its intuitive design, users quickly start with process modeling and manage the full process cycle up to the optimization. Comprehensive features of the software are document management, governance, review and release workflows.

Available BIC Platform modules are Design, Governance, Portal, Monitor, Workflow and GRC. The software can be operated either as a Public Cloud, Private Cloud or On Premises. Offline modelling is possible with the web-based option.

Further information at:

https://www.gbtec.com/bic-plat...

Try BIC Cloud 30 days for free:

https://www.gbtec.com/free-tri...

GBTEC Software AG

With Process360, businesses can take advantage of enterprise process applications delivered on top of SharePoint that also leverage other Microsoft technologies for content management, collaboration, user interface design, and integrated communications.

OpenText

Sample Customers

Daimler AG Siemens AG RWE Bundesministerium des Innern Uniklinikum Köln Vattenfall Ziemann Dermapharm AG Postbank LBBW EDEKA

iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)

Buyer's Guide

BIC Platform vs. OpenText 360 for SharePoint

July 2025

Free Report: BIC Platform vs. OpenText 360 for SharePoint

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