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BIC Platform vs OpenText 360 for SharePoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BIC Platform
Ranking in Business Process Management (BPM)
29th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
4
Ranking in other categories
Business Process Design (18th)
OpenText 360 for SharePoint
Ranking in Business Process Management (BPM)
27th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Business Process Management (BPM) category, the mindshare of BIC Platform is 1.4%, up from 1.1% compared to the previous year. The mindshare of OpenText 360 for SharePoint is 0.4%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

reviewer2229045 - PeerSpot reviewer
Provides good stability, but they should add a feature for enterprise architecture
We use BIC Platform for process design and workflow features The product is easy to use, and it has different roles. It is an online platform, so many users can simultaneously use it according to their assigned roles. The product’s most valuable feature is roles. So, we can assign different…
Ravi Krishnan S - PeerSpot reviewer
Has a strong and easy integration with Teams but the workflows could be more intuitive
OpenText 360 for SharePoint helps us with work and document management. We have all the functions and files of private equity firms stored according to particular investment portfolios. It handles all the document workflows and logging activities The product has a strong and easy integration with…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This is low-cost and very user friendly. A variety of models are available depending on the needs of the customer."
"The central dictionary is a valuable feature."
"The product is easy to use."
"While this is a new product it has a mature feel from being built by a company with many years in the business."
"This solution has good connection and we do not need to migrate everything in order to protect the repository."
"It has a lot of flexibility, and Microsoft does come up with some new additions from time to time."
"The most valuable features are collaboration, traceability, retention of documents, and search."
"We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years."
"OpenText 360 for SharePoint significantly saves time for users by streamlining the tasks of handling, searching, and maintaining documents compared to traditional file servers."
"We have manual processes, so the workflow enables us to automate a number of these processes."
"The fact that it allows for the internal sharing of information is very good."
"In terms of its most valuable features, this solution, in general, will provide all you need and it's very convenient to use. We can share our details to collaborative platforms. We can give access to users. It's pretty flexible."
 

Cons

"As the product is very new, some minor features are still missing, but everything is there to handle day-to-day process modeling."
"The product needs improvement regarding the confidentiality of the domain information for the key administrator."
"The solution could improve its connectivity to other systems."
"There's an issue with the current manual that they're working on."
"An area for improvement would be how the platform handles large volumes of documents. It also doesn't provide a very good, robust backup and restore capacity. In the next release, I would like the search technology to be improved."
"The user interface could definitely be improved."
"I would like for there to be even more integrations in the next release and I believe that the price could go down a bit."
"In the future, I would like to see new features in SharePoint for improved project tracking processes."
"If I have to really create an internal knowledge management portal, if I have to compare SharePoint and WordPress, WordPress is far, far better in regard to the SharePoint option."
"The GUI should be improved for better user experience. Additionally, while there are standard connectors for automation and approvals in Power Platform, some tasks still need to be handled with API request calls instead of direct connectors, which could be improved."
"The graphical user interface had to be more user-friendly. It's not as intuitive."
"Its licensing needs to be simplified. Currently, its licensing is very complex. It contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify the licensing and make it easier to understand. It would make a customer's life easier."
 

Pricing and Cost Advice

"Scalability-wise, it is an expensive product."
"Pricing will differ between enterprises based on needs such as customization, but the company uses a standardized algorithm for determining this."
"On-premises version is expensive"
"There is a license needed to use OpenText 360 for SharePoint and we pay annually. The price of the solution could be less expensive."
"The solution has a very complex pricing model."
"Pricing is a part of the enterprise agreement that we have."
"OpenText 360's price varies depending on how long you've been a customer, how many licenses you have, and which products you use."
"Its price is reasonable, but its licensing is very complex. This platform contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify its licensing."
"It has a reasonable price."
"SharePoint uses a subscription model."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
12%
Retailer
8%
Financial Services Firm
7%
Financial Services Firm
24%
Government
10%
Legal Firm
8%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about BIC Platform ?
The central dictionary is a valuable feature.
What needs improvement with BIC Platform ?
The solution could improve its connectivity to other systems. For instance, I need new connections to KPIs. KPIs are linked to processes, I can't access the dictionary of processes to make KPIs.
What is your primary use case for BIC Platform ?
We use the solution for drawing the processes.
What do you like most about OpenText 360 for SharePoint?
We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years.
What is your experience regarding pricing and costs for OpenText 360 for SharePoint?
Pricing is very affordable as it is part of the Office 365 ( /products/office-365-reviews ) suite, costing around five dollars per user. I am satisfied with the pricing.
What needs improvement with OpenText 360 for SharePoint?
The GUI should be improved for better user experience. Additionally, while there are standard connectors for automation and approvals in Power Platform, some tasks still need to be handled with API...
 

Also Known As

BIC Cloud BPM, BIC Platform
Process 360, Global 360, OpenText Process 360
 

Overview

 

Sample Customers

Daimler AG Siemens AG RWE Bundesministerium des Innern Uniklinikum Köln Vattenfall Ziemann Dermapharm AG Postbank LBBW EDEKA
iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)
Find out what your peers are saying about BIC Platform vs. OpenText 360 for SharePoint and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.