IT Central Station is now PeerSpot: Here's why
Buyer's Guide
User Provisioning Software
July 2022
Get our free report covering Microsoft, SailPoint, One Identity, and other competitors of NetIQ Identity Manager. Updated: July 2022.
621,327 professionals have used our research since 2012.

Read reviews of NetIQ Identity Manager alternatives and competitors

IAM Senior Consultant at a computer software company with 10,001+ employees
Consultant
Enables us to set up different combinations of access that we want but documentation is lacking
Pros and Cons
  • "The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves."
  • "The security permission inside Omada needs improvement. It's tricky to set up."

What is our primary use case?

I've been working on a big project for a public sector in Sweden. We permission the identities coming from the HR system to go to the active directory.

How has it helped my organization?

Omada has helped to reduce the number of help desk tickets and requests by a lot. 

Omada has made a huge difference because we have the security and we have the optimization of the identities. We get the rights and value. Every person could do it by themselves. The best thing when using an identity access management system is the optimization and base security that comes with it.

What is most valuable?

The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves. 

The reports are also quite easy. There are out-of-the-box reports you can use. You can set up different classifications. For a governance solution, it includes everything you would want.

We do segregation of duties. We can set up different combinations of access that we want.

What needs improvement?

PowerShell is probably easier to use. In the other products I have used, you can just provide all the shell amounts. It's more tricky with Omada.

It's user-friendly but there's room for improvement. 

The security permission inside Omada also needs improvement. It's tricky to set up.

For how long have I used the solution?

We started using Omada almost exactly two years ago. 

What do I think about the stability of the solution?

The stability is quite good. I haven't seen any problems with it. 

What do I think about the scalability of the solution?

There are around 2,000 users. Omada requires three to four employees for maintenance. 

Which solution did I use previously and why did I switch?

I have also used Micro Focus IDM. Micro Focus is easier to develop but a bit trickier for a customer to use. I think that if you have automatic systems, where you just want things to happen in the background, Micro Focus is great and one step ahead of Omada. But if you want to be part of the process and make access requests, Omada is really good there. The Governance and some of the access management are really good. But the automatization flow is easier in Micro Focus.

How was the initial setup?

The initial setup was complex. We did it manually because I was a senior expert. Better to do it that way, because otherwise, it's hard to get it to work. It has a complex installation procedure. 

The first time I did it, it took around two weeks. But now I can do it in a couple of days.

My strategy was to follow the installation guidance. 

What was our ROI?

It's a matter of time before our customers see ROI from Omada.

What other advice do I have?

My advice would be to have a lot of information about the different states of resources because it's quite easy to do something wrong. 

I would rate Omada an eight out of ten. For it to be a ten, there should be better documentation. I think that will come in a few years when the product is bigger and there is improved documentation and more forums where you can find codes. It can also be quite hard sometimes to set up a new system.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
Cyber Security - Identity Management Architect & PM with 11-50 employees
Real User
Stable but implementations often fail and the setup could be simplified
Pros and Cons
  • "The solution is stable and reliable."
  • "The connectors are far too manual. This needs to be automated a bit."

What is our primary use case?

We primarily use the solution for regular connectors with LVAT connectors, Workday connectors, and Provision.

What is most valuable?

You can scale the solution if you need to.

The solution is stable and reliable.

What needs improvement?

The solution has plenty of places that need improvement and attention.

The connectors are far too manual. This needs to be automated a bit.

The provision is not very intuitive. The interface is not user-friendly at all. They could redesign a lot of its functionality to make it easier to use.

The initial setup could be simplified. It's difficult right now.

Implementations rarely go well.

I can't think of other features that I would like to see in a future release.

For how long have I used the solution?

I've been using the solution for about ten years now. It's been a long time - a decade at this point.

What do I think about the stability of the solution?

The solution is reliable. It doesn't have bugs or glitches that affect its performance. It doesn't crash. It's stable.

What do I think about the scalability of the solution?

You can scale the solution quite easily. That wouldn't be a problem for a company.

Which solution did I use previously and why did I switch?

I have experience with NetIQ, and I prefer it to this solution.

How was the initial setup?

The initial setup isn't really complex, but it is difficult. It could be simplified in many ways. Right now, it's not straightforward. Up to 80% of implementations do not go to plan.

What about the implementation team?

We handled the implementation ourselves. We didn't use an integrator or reseller to assist us during the initial setup. It was all handled in-house.

What other advice do I have?

Our organization does not have any business relationship with the product.

I don't believe I would recommend the solution. I'd advise other organizations to use NetIQ instead. It's a better solution, in my opinion.

I'd rate the solution five out of ten overall.

 80% of my job is handling a software spike. If the project has failed, then I'm the one coming in to help clients and doing it for them. I've noticed that 80% of all SailPoint implementations do not go well.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Amimesh Anand - PeerSpot reviewer
Senior Associate at a tech services company with 10,001+ employees
Real User
Top 5Leaderboard
Flexible, with great RBAC and UI customization features
Pros and Cons
  • "Good features are the RBAC and UI customization."
  • "The user interface experience needs to be improved."

What is our primary use case?

We are customers of Oracle and I'm a senior manager at the company. 

What is most valuable?

The features I like in this solution are the RBAC and the UI customization, particularly that it has a granular level modification. I also like that it is flexible and able to implement my requirements. 

What needs improvement?

The user interface experience needs to be improved. In order to get where you want to be, it requires multiple scripts when it should be simple with a one button click. The complexity of the tool and development could also be improved. The most important point is that Oracle hasn't adjusted itself to the current market, they are still doing the same thing they've done for the last 10 years. If you use Saviynt, for example, they have the ER implemented where they will offer suggestions. I also think the solution should have Cloud support. 

What do I think about the stability of the solution?

This solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable - we have over 25,000 users.

How was the initial setup?

The initial setup is complex. If, for example, you're implementing a connector, and using tools like SailPoint, Saviynt or NetIQ, it's simple. With Oracle, there are lots of places where you have to make changes and they need to be done throughout the process so there's a lot of dependency there. Deployment can take between two to three months if it's a simple implementation and doesn't require customization. 

What other advice do I have?

I would recommend this solution but it really depends what you're looking for and what will suit your needs. I can recommend it for users who are looking for the RBAC implementation, which should be the strongest one. If you're not looking for that then there are other options.

I would rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Engineer at Kessler
Real User
Easy provisioning of Outlook mailboxes with a high ROI

How has it helped my organization?

MIM allows for easier provisioning of Outlook mailboxes.

What is most valuable?

MIM's most valuable feature is its connectivity with Exchange.

What needs improvement?

MIM's reliability could be improved.

For how long have I used the solution?

I've been using this solution for ten years.

What do I think about the stability of the solution?

MIM's stability is excellent.

What do I think about the scalability of the solution?

MIM's scalability is excellent.

How are customer service and support?

Microsoft's technical support is excellent.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used SailPoint previously, but MIM is cheaper and easier to administer.

How was the initial setup?

The initial setup was complex - I would rate the setup experience as two out of five.

What about the implementation team?

We deployed using an in-house team, which took six months.

What was our ROI?

MIM gives a high return on investment.

What's my experience with pricing, setup cost, and licensing?

MIM is free with a Microsoft Azure license.

Which other solutions did I evaluate?

We evaluated SailPoint and NetIQ.

What other advice do I have?

I would give MIM a rating of ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Flag as inappropriate
Buyer's Guide
User Provisioning Software
July 2022
Get our free report covering Microsoft, SailPoint, One Identity, and other competitors of NetIQ Identity Manager. Updated: July 2022.
621,327 professionals have used our research since 2012.